S. MERCEDES BACA
10035 W. Dartmouth Ave, C304  Lakewood, CO 80227  303-587-1547  smercedesb@aol.com
An accomplished Telecommunications/Network Integration Engineer with extensive experience deploying
cutting-edge technology to wireless customers. Proven ability to analyze, troubleshoot, and solve difficult problems
in the field, assess and execute the technical aspects of each project in order to meet customer deadlines, build and
motivate productive teams, and maintain a high level of customer satisfaction.
SUMMARY OF EXPERIENCE
 Highly dynamic, results-oriented professional with proven ability in leading engineering teams, demonstrating
creativity in proactive problem-solving and passion for excellence, customer satisfaction and corporate success, with
over 17 years of accomplished experience in Telecommunication Industry.
 Consistently builds effective relationships with clients, peers, and senior management to drive successful project
completion. Outstanding rapport and ability to work with various Telecommunication Vendors
 Experience in the execution and troubleshooting of shell scripts used during integration and testing.
 Ability to work under stressful situations, meet tight deadlines and deliver services with high quality.
 Reputation for technical skill, effective leadership, and successful project delivery.
 Extensive work experience in Telecommunications including the planning, integration, deployment and support of
CDMA/TDMA, 3G-1X, and LTE networks.
 Develop and test Methods of Procedure (MOP) on products that will be deployed in the network.
 Highly motivated and energetic self-starter with good analytical, organizational, creative and communication skills.
 Ability to work independently and unsupervised as well as with a team.
PROFESSIONAL EXPERIENCE
VERTEX INNOVATIONS, INC.
Telecommunications Engineer 05/2015 to 6/2016
Contract Position; managing multi-million dollar contracts, working the InterConnect Services for
Verizon Wireless, creating/tracking RFQ’s (request for quote) to various Vendors through the
Transport e-Sourcing System (TeSS). Processing of all TeSS events, awarding bids, reviewing Lease
Route Orders, Service Orders, mapping (.kmz files). Tracking all data through Smartsheet, as well as
the use of Granite XNG, Siterra, TeSS.
Key Results:
 Managed daily RFQ’s (Request for Quotes) in the TeSS Application (Transport e-Sourcing System)
 Granite XNG – used for verification of addressing, latitude/longitude and cross-connects
 Siterra – used for pulling Site/Construction drawings, Rev 0, Site Survey’s, etc.
 Performed daily/weekly conference calls, actively engaged in status findings and required updates
 Maintained documentation in a live tracking system Smartsheet, keeping accurate records for all Vendors
 Worked monthly project schedule and deadlines