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Application Portfolio Management Strategies that Accelerate Digital Transformation

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Rod Willmott, Innovation Specialist & Fast Track Director at LV=, and Arjo van Oosten, Global Director of the Digital Execution Practice at Mendix, share insight on expertly prioritizing your digital initiatives.

Publicada em: Tecnologia
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Application Portfolio Management Strategies that Accelerate Digital Transformation

  1. 1. Application Portfolio Management Strategies that Accelerate Digital Transformation Webinar
  2. 2. Arjo van Oosten Global Director Digital Execution Practice, Mendix @arjovanoosten Rod Willmott Innovation Specialist & Fast Track Director, LV= @rwbdjr Presentation Review Discussion Points Insights From:
  3. 3. Digital Execution: an introduction Selecting your first project
  4. 4. Definitions DIGITAL TRANSFORMATION: The (re)alignment & investment in technology & business models to more successfully engage digital users at every point in the user lifecycle DIGITAL EXECUTION: A set of best practices to realize your digital goals
  5. 5. Digital Execution – Technology is NOT the Biggest Challenge Source: Gartner, Insights From the 2016 Gartner CIO Agenda Repo People Process People Process People Portfolio Platform
  6. 6. First Time Right Process Software ‘Lives’ People Business & IT Collaboration Platform Open Innovation Platform Portfolio Think Bi-Modal IT Digital Execution: Focus on the 4 Ps
  7. 7. Start Start Small and Celebrate Success Structure Scale Formalize Processes, Portfolio, Team & Strategy The Digital Enterprise Think Big, Start Small FOCUS: Gain the confidence to start your Digital Execution FOCUS: Find, prioritize and create solutions that deliver value & support your strategic goals FOCUS: Drive and scale innovation to achieve and sustain leadership
  8. 8. Digital Execution: an introduction Selecting your first project
  9. 9. EXPERIENCES (your application) INFLUENCE resultsattitudes drive behaviors deliver
  10. 10. H.E.L.M.E.T. : Discovery of Accelerators and Decelerators H E L M E T HIGH LEVEL LEADERSHIP COMPELLIN G EVENT LOCATIONS MINDSET & METHODOLOGY ENTERPRISE IT LANDSCAPE TALENT
  11. 11. Health Insurance CRM Car Insurance Bank Accounts Customer Portal Internal Portal Mobile App Phone Email Postal Service Customer Employee Call Center Account Manager Insurance Partner Financial System DMS BI Declare Manage Reporting Fraud detection Roles Channels Primary Functions Secondary Functions IT landscape Define Your Business Function Model
  12. 12. Systems of Differentiation Extend core systems Systems of Innovation Enable new ways of working Systems of Record Modernize legacy systems Selecting Digital Acceleration Initiatives
  13. 13. Business Considerations: Technical Considerations: Time to market is important (opportunity costs) Continuous changing requirements (even after delivery) Unclear business requirements before delivery A combination of A data driven, user friendly application working on multi device / mobile with workflow, and data integrations * most boxes should be checked Selecting Digital Acceleration Initiatives
  14. 14. Core Adjacent Disruptive More Than One Type of Innovation
  15. 15. Road to the Perfect 1st Initiative Does the initiative meet the majority of business characteristics? PERFECT FIT Does it meet the majority of technical characteristics? Can you initially work towards an MVP? FIT Is it a system of innovation or differentiation?
  16. 16. PROJECT WHAT IS IT AND WHAT DOES IT SOLVE #USERS 1 2 3 4 5 Starting Point: Your Top 5 First Initiative Ideas
  17. 17. • Goal of the first app is to create adoption, acceptance and proof of building your digital acceleration capability • Example: • Proving Business and IT collaboration • Proving development acceleration • Unexpected high-impact feature • Solving a real problem of business users • Proving ROI on a program level • MVP can go live in 30-60 days Step 1: Validate First Success Focus (Wow Factor)
  18. 18. Step 2: Validate an Achievable Business Function Model Health Insurance CRM Car Insurance Bank Accounts Customer Portal Internal Portal Mobile App Phone Email Postal Service Customer Employee Call Center Account Manager Insurance Partner Financial System DMS BI Declare Manage Reporting Fraud detection Roles Channels Primary Functions Secondary Functions Registers
  19. 19. Step 3: Validate the Minimum Viable Digital Use Case Current Situation: Our incident management processes today are paper-based, with no immediate access to safety systems, and capturing of incidents is delayed. Description of the Idea (“we believe”): Mobile incident management enables anyone to capture initial information related to incidents, near misses, or any safety observation from anywhere at any time. Enabled by: Connecting existing safety systems together in one new app that alerts stakeholders when an incident or near miss occurs What Will It Solve: The problem that stakeholders now only rely on reactive monitoring instead of proactive management of risks. What Are the Affected KPIs: • Increased reporting capture, and accuracy • Decreased time to response • Increase safety culture.
  20. 20. Step 4: Validate Complexity vs. Exposure Complexity High Complexity, High Exposure Low Complexity, High Exposure Low Complexity, Low Exposure High Complexity, Low Exposure Example: automating manual processes Example: integrate multiple systems / single view across systems Example: lead generation app, customer engagement Example: customer self- service portal Exposure Business Unit Company Internal External
  21. 21. • Should be size “S” (as MVP delivery) • Functionality expected (MVP) • Integrations • Parties involved (interdepartmental, integrations) • Architecture impact (SOA, CBA) • Governance (cross regional, foreign, cross BU) Step 5: Validate the Right T-shirt Size
  22. 22. PROJECT WHAT IS IT AND WHAT DOES IT SOLVE #USERS 1 2 3 4 5 Your Top 5 Portfolio Apps with a (Perfect) Fit Which one is the best candidate?
  23. 23. Download the on-demand webinar to learn more about expertly prioritizing your digital initiatives. Download Webinar

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