The document discusses change at an animal emergency care center (AECC) and how individuals react to change. It outlines stages of change that people typically go through (acknowledging, reacting, investigating, implementing) and different change styles (conserver, pragmatist, originator). Employees are asked to reflect on changes they've noticed at AECC and what stage they are at in dealing with those changes. The document also prompts discussion on how employees and leadership can support each other through times of change.