1. MELISSA C. NOYES-BLIVEN
51 Beech Street | Greenfield MA 01301 | 413-522-3176| mnoyesbliven@verizon.net
SUMMARY
Proven leadership ability and strong communication skills evident in community activity and
award-winning service. Work well independently and as member of a team. Recognized for fast,
accurate,friendly customer service and for being hardworking, honest, and eager to excel.
SKILLS
 Proficient in CBSI and Marketron (broadcast and radio traffic/billing software) and
Microsoft Office applications including Excel, Publisher, PowerPoint
 Able to communicate effectively with clients and the generalpublic
RELEVANT WORK EXPERIENCE
Administrative & Traffic Assistant (2001–present)
Saga Communications/WHAI & WPVQ Radio, Greenfield MA
 Manage radio traffic for the two top-rated stations in the northern Pioneer Valley region
 Generate daily logs; prepare operations reports
 Support sales representatives in creating effective sales documents and presentations
 Manage advertising revenue of approximately one million dollars/year; process company
advertising trades
 Effectively address the needs of clients and the generalpublic at a busy front reception
desk; maintain multi-line phone system
 Update Web pages for on-air personalities as well as the general public; efficiently
maintain and filter four active station email accounts, including for both news and public
service departments
 Create and maintain Excel documents for all financial transactions; process deposits
through online banking software; maintain all company petty cash and business accounts
 Co-host “The Greening of Franklin County,” a weekly segment that focuses on local,
high-interest topics with environmental impact, such as tick/Lyme disease awareness,
watershed issues, and emergency preparedness
COMMUNITYACTIVITY & ACHIEVEMENTS
 Secretary,Greenfield Middle School Parent Teacher Organization (2004–2005)
 Secretary and Chair, Federal Street School Parent Teacher Organization (1999–2002)
 V.I.C.T.O.R. Award (Valuable Independent Contribution to Our Radio Station); Saga
Communications (2001)
EDUCATION
Greenfield Community College, Greenfield MA
Associate in Science, Accounting (June 2000)
PROFESSIONAL LICENSURE
Notary Public of the Commonwealth of Massachusetts (current)