ResMelissa-1

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Melissa D. Maldonado
PROFESSIONAL SUMMARY
Professional consultant with a strong business acumen in psychology and sales with proven
experience in management. I am an energetic, ambitious person who has developed a mature and
responsible approach to any task that I undertake, or situation that I am presented with. I have a
clear, logical mind with a practical approach to problem solving and a drive to see things through to
completion. I have a great eye for detail. I am eager to learn, I enjoy overcoming challenges.
Innovative professional with proven ability to identify analyze and solve problems to increase
satisfaction.
WORK EXPERIENCE
Amazon Associate/Ebay Affiliate 2015-
present.
DUTIES
 Business owner of Houzz of Fabulass.
 Responsible for promoting an array of home décor products, pet supplies, and electronics.
Mark Cosmetics E-Representative 2008-2012
DUTIES
 Responsible for advertising and marketing beauty products and apparel for a popular
cosmetics company. 
 Responsible for creating sales leads for web store.
 Planned and coordinated several events to promote their products, and party hostess for
various beauty events.
Certified Senior Debt Specialist/Sales Manager 2009-Dec 2015.
DUTIES
 Top sales producer.
 Consistently set the standard for the company.
 Awarded on numerous occasions for work ethic, sales records, and compassion for
clientele.
 Responsible for business development projects and maintained the sales team campaigns.
Sales Manager 2008-2009.
Topaz Financial Services.
DUTIES
 Top producer for the company.
 Responsible for revamping the training system.
 Managed commissions, and in charge of major business development projects
 Utilized customer service skills, and represented the company at various business events. 
 Worked hard to be promoted to the post of manager within 6 months on the fast track
management program.
Part-time Nanny/Pet-sitter 1999-2007.
DUTIES
 Nine years of experience working with a child. 
 Delivered significant contributions to child’s life by applying psychological knowledge,
strong interpersonal and organizational skills, and creativity. 
 Took care of family’s pets while they traveled away on business trips. 
REFERENCES – AVAILABLE
ON REQUEST
PERSONAL INFORMATION
OBJECTIVES
SKILLS
 PHONE
(C) 210-712-2617
Fax: 1-888-770-4060
 EMAIL
mel_323@yahoo.com
To apply my skills and
experience in a reputable
organization while continuing to
learn and expand my knowledge
of emerging professional trends.
COMMUNICATION 
CUSTOMER SERVICE 
TEAM PLAYER 
GOOD LEADERSHIP 
SUPERVISORY SKILLS
TIME MANAGEMENT 
Center Lab/Multimedia Coordinator, School of Nursing 1999-2007.
University of the Incarnate Word Nursing Learning Resource
DUTIES
 Assisted nursing staff and students with various nursing lab projects (i.e., setting up IVs, suture kits).
 Implemented biohazard precautionary measures for the safety of the students, and coordinated school-related events.
 Customer service environment.
EDUCATION AND PRESENTATIONS
 Masters of Arts in Clinical Psychology 08/2005-05/2008.
ST.MARY’S UNIVERSITY (SMU)
 Bachelor of Arts in Psychology, Cum Laude 12/2005.
Research Activities: McNair Scholars Research Program.
Multicultural Analysis on Physician/Patient Communication at the
Family Practice Center in Waco, Texas
PROFESSIONAL PRESENTATIONS:
 Brooks, R., Maldonado, M., & Villa, L. (January, 2001) - A multicultural analysis on physician/patient communication at the
family practice. Presentation in Orlando, FL for the Compact for Faculty Diversity.
 Brooks, R., Maldonado, M., Sanchez, V., & Villa, L. (August, 2000) - A Multicultural analysis on physician/patient
communication at the Family practice center. Presentation at the University of the Incarnate Word.
TRAINING
 CRM Model Program Training
 Certified IAPDA Debt Specialist training
 Criminal Justice Data-Entry Computer Systems
 Microsoft Windows ’98 Training
 Roter Interaction Analysis System
COMPUTER SKILLS:
 Microsoft Office programs: PowerPoint, Excel, Microsoft Outlook Mail Systems and CRM models such as Salesforce, Zoho,
Sugar, Debt Manager, and Quickbase.
HONORS, AWARDS, CREDENTIALS and PROFESSIONAL
ACTIVITIES Early High School Graduate Scholarship, University of the Incarnate Word.
 Academic Scholarship, University of the Incarnate Word.
 Dean’s List Award, University of the Incarnate Word.
 Sister Margaret P. Slattery Endowed Scholarship, University of the Incarnate Word.
 National Dean’s List.
 Outstanding Achievements in Internship in Psychology, University of the Incarnate Word.
 McNair Scholars Program, University of the Incarnate Word.
 Roter Interaction Analysis System Certification of Coding Training, Johns Hopkins School of Public Health.
 Compact for Faculty Diversity Conference Scholar.
 Award- 3rd Annual Texas McNair Research Conference TCU at Fort Worth.
ACTIVITIES AND INTERESTS
 Hobbies - Reading, Meeting people, Travelling, Seeing movies and playing games.
 Personal Traits - Confident, ambitious, dynamic, creative and friendly.

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ResMelissa-1

  • 1. qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq Melissa D. Maldonado PROFESSIONAL SUMMARY Professional consultant with a strong business acumen in psychology and sales with proven experience in management. I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I have a great eye for detail. I am eager to learn, I enjoy overcoming challenges. Innovative professional with proven ability to identify analyze and solve problems to increase satisfaction. WORK EXPERIENCE Amazon Associate/Ebay Affiliate 2015- present. DUTIES  Business owner of Houzz of Fabulass.  Responsible for promoting an array of home décor products, pet supplies, and electronics. Mark Cosmetics E-Representative 2008-2012 DUTIES  Responsible for advertising and marketing beauty products and apparel for a popular cosmetics company.   Responsible for creating sales leads for web store.  Planned and coordinated several events to promote their products, and party hostess for various beauty events. Certified Senior Debt Specialist/Sales Manager 2009-Dec 2015. DUTIES  Top sales producer.  Consistently set the standard for the company.  Awarded on numerous occasions for work ethic, sales records, and compassion for clientele.  Responsible for business development projects and maintained the sales team campaigns. Sales Manager 2008-2009. Topaz Financial Services. DUTIES  Top producer for the company.  Responsible for revamping the training system.  Managed commissions, and in charge of major business development projects  Utilized customer service skills, and represented the company at various business events.   Worked hard to be promoted to the post of manager within 6 months on the fast track management program. Part-time Nanny/Pet-sitter 1999-2007. DUTIES  Nine years of experience working with a child.   Delivered significant contributions to child’s life by applying psychological knowledge, strong interpersonal and organizational skills, and creativity.   Took care of family’s pets while they traveled away on business trips.  REFERENCES – AVAILABLE ON REQUEST PERSONAL INFORMATION OBJECTIVES SKILLS  PHONE (C) 210-712-2617 Fax: 1-888-770-4060  EMAIL mel_323@yahoo.com To apply my skills and experience in a reputable organization while continuing to learn and expand my knowledge of emerging professional trends. COMMUNICATION  CUSTOMER SERVICE  TEAM PLAYER  GOOD LEADERSHIP  SUPERVISORY SKILLS TIME MANAGEMENT 
  • 2. Center Lab/Multimedia Coordinator, School of Nursing 1999-2007. University of the Incarnate Word Nursing Learning Resource DUTIES  Assisted nursing staff and students with various nursing lab projects (i.e., setting up IVs, suture kits).  Implemented biohazard precautionary measures for the safety of the students, and coordinated school-related events.  Customer service environment. EDUCATION AND PRESENTATIONS  Masters of Arts in Clinical Psychology 08/2005-05/2008. ST.MARY’S UNIVERSITY (SMU)  Bachelor of Arts in Psychology, Cum Laude 12/2005. Research Activities: McNair Scholars Research Program. Multicultural Analysis on Physician/Patient Communication at the Family Practice Center in Waco, Texas PROFESSIONAL PRESENTATIONS:  Brooks, R., Maldonado, M., & Villa, L. (January, 2001) - A multicultural analysis on physician/patient communication at the family practice. Presentation in Orlando, FL for the Compact for Faculty Diversity.  Brooks, R., Maldonado, M., Sanchez, V., & Villa, L. (August, 2000) - A Multicultural analysis on physician/patient communication at the Family practice center. Presentation at the University of the Incarnate Word. TRAINING  CRM Model Program Training  Certified IAPDA Debt Specialist training  Criminal Justice Data-Entry Computer Systems  Microsoft Windows ’98 Training  Roter Interaction Analysis System COMPUTER SKILLS:  Microsoft Office programs: PowerPoint, Excel, Microsoft Outlook Mail Systems and CRM models such as Salesforce, Zoho, Sugar, Debt Manager, and Quickbase. HONORS, AWARDS, CREDENTIALS and PROFESSIONAL ACTIVITIES Early High School Graduate Scholarship, University of the Incarnate Word.  Academic Scholarship, University of the Incarnate Word.  Dean’s List Award, University of the Incarnate Word.  Sister Margaret P. Slattery Endowed Scholarship, University of the Incarnate Word.  National Dean’s List.  Outstanding Achievements in Internship in Psychology, University of the Incarnate Word.  McNair Scholars Program, University of the Incarnate Word.  Roter Interaction Analysis System Certification of Coding Training, Johns Hopkins School of Public Health.  Compact for Faculty Diversity Conference Scholar.  Award- 3rd Annual Texas McNair Research Conference TCU at Fort Worth. ACTIVITIES AND INTERESTS  Hobbies - Reading, Meeting people, Travelling, Seeing movies and playing games.  Personal Traits - Confident, ambitious, dynamic, creative and friendly.