Personal Information
Organização/Local de trabalho
Charlottesville, Virginia Area United States
Cargo
Senior Content Strategist at WillowTree, Inc.
Site
prosekiln.com
Sobre
I communicate important information that people use to get things done. Because I believe the purpose of content is to support a delightful user experience, I work for companies with a strong customer service focus.
Specialties: Content strategy, user testing, web writing, teaching, technical documentation.
Marcadores
content strategy
chatbots
technical writing
technical communication
vui
cui
mobile apps
user experience
content design
ai
google assistant
alexa
voice ui
content marketing
systems thinking
career
stc
mobile application development
apps
mobile application design
push notifications
app indexing
app store optimization
editorial
voice and tone
in-app messages
product content
public speaking
sxsw2011
writing
techcomm
web writing
seo
seo copywriting
Ver mais
Apresentações
(13)Gostaram
(40)Leveraging Glassdoor Analytics
Glassdoor
•
Há 7 anos
Process to the people: How content governance can power content teams
Content Strategy Inc.
•
Há 5 anos
10 Things I Learned in 10 Years as a Content Strategist
Rachel Lovinger
•
Há 7 anos
Melanie Seibert - Content Design for the Conversational UI
LavaConConference
•
Há 5 anos
Managing the Tug of War of Content Decision Making Through Governance: Case Study
Brande Martin
•
Há 9 anos
Wicked Ambiguity and User Experience
Jonathon Colman
•
Há 9 anos
How to Build SEO into Content Strategy
Jonathon Colman
•
Há 11 anos
Halvorson Keynote - Banging the Big Drums!
Duo Consulting
•
Há 13 anos
The Truth About Content: Broken Dreams and the Big Fix
Kristina Halvorson
•
Há 6 anos
Customer Journey Mapping and CX Research
Marc Stickdorn
•
Há 8 anos
Building an Effective Website for Non-Profits
Rackspace
•
Há 11 anos
Content & Cash: The Value of Content (Cape Town Edition)
Melissa Rach
•
Há 11 anos
Designing Future-Friendly Content
Carrie Hane
•
Há 8 anos
The Value of Content Design: CSForum 2016
Hawkeye Thompson
•
Há 7 anos
SearchLove London 2015 | Will Critchlow | Practical Tips for the Future of Search
Distilled
•
Há 8 anos
So You Want to be a Content Engineer (ICC 2014)
Joe Gollner
•
Há 10 anos
Sine Qua Non: Core Values and Content Strategy
Jonathon Colman
•
Há 10 anos
Information Architecture Heuristics
Abby Covert
•
Há 12 anos
Data Sets You Free: Analytics for Content Strategy
Jonathon Colman
•
Há 10 anos
Ultimate qualities of a content strategist and designer
Elle Geraghty
•
Há 8 anos
Introduction to UX Research: Fundamentals of Contextual Inquiry
Marc Niola
•
Há 11 anos
Content Strategy for Everything
Kristina Halvorson
•
Há 8 anos
Metadata is a Love Note to the Future
Rachel Lovinger
•
Há 8 anos
Content/Communication: Lavacon 2014
Kristina Halvorson
•
Há 9 anos
Content in a Zombie Apocalypse
Karen McGrane
•
Há 10 anos
Defining Our Profession, Defining Ourselves at CSSummit14
Margot Bloomstein
•
Há 9 anos
Storymapping: A MacGyver Approach to Content Strategy
Donna Lichaw
•
Há 9 anos
Stop Doing What Youre Told
Stephen Anderson
•
Há 11 anos
Design like a Content Strategist
Scott Kubie
•
Há 9 anos
Finding Charisma: The Secrets To Becoming Design Oriented
Kelsey Ruger
•
Há 9 anos
Personal Information
Organização/Local de trabalho
Charlottesville, Virginia Area United States
Cargo
Senior Content Strategist at WillowTree, Inc.
Site
prosekiln.com
Sobre
I communicate important information that people use to get things done. Because I believe the purpose of content is to support a delightful user experience, I work for companies with a strong customer service focus.
Specialties: Content strategy, user testing, web writing, teaching, technical documentation.
Marcadores
content strategy
chatbots
technical writing
technical communication
vui
cui
mobile apps
user experience
content design
ai
google assistant
alexa
voice ui
content marketing
systems thinking
career
stc
mobile application development
apps
mobile application design
push notifications
app indexing
app store optimization
editorial
voice and tone
in-app messages
product content
public speaking
sxsw2011
writing
techcomm
web writing
seo
seo copywriting
Ver mais