This document discusses non-verbal communication and how understanding it can improve relationships. It notes that communication is more than just words, and that body language, facial expressions, and other non-verbal cues account for most effective communication. It promotes understanding these non-verbal aspects to grasp the full message being conveyed and create better connections with others. The document is from a company called seven.cues that provides training to help people improve their non-verbal communication skills and effective interactions.

1. .7

2. The single
biggest problem
in communication
is the illusion
that it has taken place.
- George Bernard Shaw
s ven.cues7Insights in non-verbal communication

3. The Why
Communication has no opposite.

4. Even if a person is standing still,
the body is telling a story.

5. Imagine
if we could actually
communicate to our
full potential and understand
more of these stories...

6. Good news, we can.
All we need to do is to pay
attention to the cues.
And to start...

7. ...
Listening with our eyes
and hearing what isn’t said.

8. We believe
that everyone
is capable
of creating better
relationships in life
by understanding
the basics
of human behaviour
in communication.

9. The How
Communication works for those who work at it.

10. What does this mean to you?

11. One gesture.
Many meanings.
“Number 1” in Germany
“Number 5” in Japan
“Great job!” in the U.S.
“Up yours” in Greece

12. Deal or
No Deal?

13. We don’t know,
but research shows
that there is a 25% greater chance
in persuing someone if
the table is round.
25%

14. It takes 7 seconds to make
a judgement about a
person when first meeting
them.
...and over 250,000
facial expressions.
Body signals have
4 times the impact
of what we say.
The fastest way to
build rapport with
another person, is to
mirror their actions.
Words only
account to 7%
of our effective
communication.
7 Humans can produce
over 1,000 different
body postures...

15. Our words
are only a fraction of our
communication.
We need to take a look at
the whole picture
to understand the
message.

16. How we take
in the world
around us
82%
Eyes
11%
Ears
7%
other senses

17. By showing the value and importance
of non-verbal communication,
we evoke and let our customers
discover an untouch set of skills.
We help people to improve their
effective communication.
Ultimately, we help companies to drive
better performance through their people.

18. Tell me, I’ll forget.
Show me, I’ll remember.
Involve me, I’ll understand.
The What

20. One of the best and most useful
treasures I have ever found is the
fact that Communication is the
key element to understand the
human race.
Natalia Barrero,
Co-Founder, Trainer
seven.cues
Non-verbal communication is
inevitable and close to people.
You learn more about your
everyday life, it connects and is fun.
Hans Etman,
Co-Founder, Trainer
seven.cues

21. We provide insights into
non-verbal communication
by giving interactive training.

22. We value being
open, insightful
qualitative and
interactive.

23. We promise to embrace your
effective communication in
business and personal life by
letting you in on the secrets of
the non-verbal and unveiling
your own abilities.

24. Typefaces
Symplifica Regular
Calibri Regular
Calibri Bold Italic
1.
2.
3.
Signature + Pay Off
Listen with your eyes. Hear what isn’t said.
s ven.cues7Insights in non-verbal communication
Listen with your eyes. Hear what isn’t said.
s ven.cues7

25. Colours
Icons

26. The way we
communicate with
others and with
ourselves ultimately
determines the quality
of our lives.
- Anthony Robbins