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Identifying Competency Gaps

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xAPI Camp DevLearn 2018 presentation by Art Werkenthin and Duncan Welder

Publicada em: Tecnologia
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Identifying Competency Gaps

  1. 1. Identifying Competency Gaps xAPI Analytics and Dashboards
  2. 2. • Art Werkenthin – Contact – risc-inc.com – @awerkenthin – artw@risc-inc.com • Duncan Welder – Contact – risc-inc.com – @DuncanWIV – duncanw@risc-inc.com
  3. 3. Case Study in xAPI • Domestic Natural Gas Production Company • Colorado, Louisiana, Oklahoma, New Mexico, Texas & Wyoming • 300,000 BE/Day ~ 45% liquid • ~ 5,500 employees This Photo by Unknown Author is licensed under CC BY-SA
  4. 4. Current State of Training • SCORM Content with Embedded Test • 70% to pass • Limited item analysis • No tie back to learning objectives This Photo by Unknown Author is licensed under CC BY
  5. 5. Current State of Safety • Incident Tracking • Behavior-based Safety Observations No correlation between training and performance. This Photo by Unknown Author is licensed under CC BY-NC-ND
  6. 6. Catalyst for Change • Executive Leadership Support “If taking time to test on objectives that are important to safely do a job, then it makes sense to utilize or data to follow up on missed objectives.” This Photo by Unknown Author is licensed under CC BY-ND
  7. 7. Path to Solution • Content – Do assessments accurately gauge mastery of an objective? – SME & ISD Review & Update • Data – What are our sources? – Learning Content – xAPI Enabled Testing – Safety/Performance Data • Visualizations – How do we tell the story? • Action – What is the intervention Necessary? • Results – Are we affecting change?
  8. 8. Informing Business Processes This Photo by Unknown Author is licensed under CC BY-NC This Photo by Unknown Author is licensed under CC BY-SA This Photo by Unknown Author is licensed under CC BY-NC This Photo by Unknown Author is licensed under CC BY-SA-NC This Photo by Unknown Author is licensed under CC BY-NC This Photo by Unknown Author is licensed under CC BY Learning Incident Tracking BBS Observations
  9. 9. Informing Business Processes This Photo by Unknown Author is licensed under CC BY-NC This Photo by Unknown Author is licensed under CC BY-NC LRS Reporting Database BBS ObservationsLMS This Photo by Unknown Author is licensed under CC BY-NC This Photo by Unknown Author is licensed under CC BY-NC Incident Reporting This Photo by Unknown Author is licensed under CC BY-NC MS Flow MS Flow This Photo by Unknown Author is licensed under CC BY-SA-NC Data Visualization MSPowerBI
  10. 10. Results & Next Steps • Identify Content & Assessment Gaps • Identify Competency Gaps • Focused SME Intervention on Failed Objectives • Improved, Consistent Communication • Correlated Observation and Incident Trending “As we focus more and more on analytics, it makes sense to delve into what our learning data can tell us.”
  11. 11. • Art Werkenthin – Contact – risc-inc.com – @awerkenthin – artw@risc-inc.com • Duncan Welder – Contact – risc-inc.com – @DuncanWIV – duncanw@risc-inc.com

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