meera resume(2)

MEERA ARORA
Mobile Number: +91 9599757075 Email: meera.swety@gmail.com
PROFESSIONAL OVERVIEW
Professional Summary
• Successful business development manager with around 6 years experiences in
national and international Market
• Strong ability to build and maintain solid professional relationships.
• Establish and maintain a solid working relationship with clients as well as
determine the needs of the Direct Client/ vendors and develop and implement
numerous sourcing strategies, including referral generation, direct client /cold
calling, finding from companies online databases, creative idea generation, etc.
• Worked on almost all sphere of education, retail and direct sales.
• Good experience in finding all business possibilities of getting new clients.
• Proficient in Cold Calling, Networking and Internet based business development
tools
• Good Negotiation and Closure skills with strong emphasis on Client/Relationship
management
• Good experience in generating new business from international market by
contacting them through emails, calling and through third-party vendor network.
• Exposure includes fulfilling all the internal requirement related to business
development needs of the own organization
Area of Expertise
Business development
• Identify specialized clients, schedule meeting, and verify needs credentials &
expectations.
• Negotiate rates & deal and submit qualified client to the Higher Managers.
• Marketing through online tools and contacting clients.
• Marinating a good relationship with present clients and maintaining a good
management system.
• Established a network of clients through cold calling ,emails and meeting for new
business for the organization.
Professional Experience
Aspiring smart solution.
Jan 2015 till now
Title- Business Development Manager
Client –Canada
Role and Responsibilities:
• Develop new business by contacting B2B clients
• To Assure best possible business possibilities search with the minimum turnaround
time.
• Involved in deal negotiations and to ensure delivery of contract.
• Supporting client’s needs by supplying good leads and other requirements .
• Co-ordination with operations team for best possible delivery process
• Developed third-party client network.
• Achieving targets on monthly basis.
BQ India Pvt Ltd
Title: Commercial Manager (Pan India)
Role and Responsibilities:
• Establish and maintain a solid working relationship with Vendors for business
needs.
• Develop and implement numerous strategies, to take Care of the commercial
department.
• Making sales evaluation report
• Taking care of the delivery process in TAT
• Maintaining records of all the dealers and distributors
• Taking care of the recruitment part of delivery process and for commercial
department
• Managing team of 20 to 25 people
• Making monthly report and incentive plans
• Taking care of the admin responsibilities
• Helping sales team for generating new business.
IIPM(Indian institute of planning and management)
Since: Oct 2010 till Nov 2013
Title : Career Development manager
Key Responsibilities:
• Taking care of Admission part of the students.
• Counseling them about their career and help them to choose the right field and
make sure that they choose IIPM institute for their higher studies.
• Generating new admissions for the institute and taking care till the first installment
of the course fees
• Communicating and updating the students till the time of start date.
• Prepare the Students for the interview and entrance exam.
• Sourcing students for online interviews and coordination with all the campuses in
16 cities.
• Mentoring and training new employees in the process.
Barclays
Duration: May 2008 – Sep 2010
Title : Process Advisor
Key Responsibilities:
• Handle calls from UK customers (new/existing) related to general banking queries like
credit card / loan product / insurance / new account
• Check and advise credit history for customers calling to obtain a new credit card
• Probe on existing tie up with other banks related to loan / insurance products and
subsequently pitch to them to switch to Barclays
• Deliver sales target of 6 loans, 17 insurance, 3 saving accounts and 8 credit cards on a
monthly basis
• Maintain AHT and Quality as per the process requirement
• Handle nesting batch on call handling, queries from customer, upselling
• Conduct assessment at the end of nesting period
• Provide floor support / conduct Call monitoring for new hires and deliver feedback on
areas of improvement
Sas E Com
Duration: Oct 2006 - April 2008
Title: Customer Care Executive
Key Responsibilities
• Making new reservations/changes to existing reservations/ticketing for customers
calling from UK on Sabre.
• Maintain AHT and Quality as per the process requirement
• Achieve sales target as laid down by the process.
Educational Qualifications
Pursuing MBA in HR/Marketing from National Institute of Business studies
Course: Bachelor of Business Administration
University: National Institute of Business studies
Duration: 2005-2008
12th
from CBSE Board, Delhi
10th
from CBSE Board, Delhi
Personal Details
• Date of Birth : 1st
FEB, 1987
• Sex : Female
• Marital status : Single
• Hobbies : Watching Movies, Listening to Music and watching cricket
• Passport : Yes
(Meera Arora)

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meera resume(2)

  • 1. MEERA ARORA Mobile Number: +91 9599757075 Email: meera.swety@gmail.com PROFESSIONAL OVERVIEW Professional Summary • Successful business development manager with around 6 years experiences in national and international Market • Strong ability to build and maintain solid professional relationships. • Establish and maintain a solid working relationship with clients as well as determine the needs of the Direct Client/ vendors and develop and implement numerous sourcing strategies, including referral generation, direct client /cold calling, finding from companies online databases, creative idea generation, etc. • Worked on almost all sphere of education, retail and direct sales. • Good experience in finding all business possibilities of getting new clients. • Proficient in Cold Calling, Networking and Internet based business development tools • Good Negotiation and Closure skills with strong emphasis on Client/Relationship management • Good experience in generating new business from international market by contacting them through emails, calling and through third-party vendor network. • Exposure includes fulfilling all the internal requirement related to business development needs of the own organization Area of Expertise Business development • Identify specialized clients, schedule meeting, and verify needs credentials & expectations. • Negotiate rates & deal and submit qualified client to the Higher Managers. • Marketing through online tools and contacting clients. • Marinating a good relationship with present clients and maintaining a good management system. • Established a network of clients through cold calling ,emails and meeting for new business for the organization. Professional Experience Aspiring smart solution. Jan 2015 till now Title- Business Development Manager Client –Canada Role and Responsibilities: • Develop new business by contacting B2B clients • To Assure best possible business possibilities search with the minimum turnaround
  • 2. time. • Involved in deal negotiations and to ensure delivery of contract. • Supporting client’s needs by supplying good leads and other requirements . • Co-ordination with operations team for best possible delivery process • Developed third-party client network. • Achieving targets on monthly basis. BQ India Pvt Ltd Title: Commercial Manager (Pan India) Role and Responsibilities: • Establish and maintain a solid working relationship with Vendors for business needs. • Develop and implement numerous strategies, to take Care of the commercial department. • Making sales evaluation report • Taking care of the delivery process in TAT • Maintaining records of all the dealers and distributors • Taking care of the recruitment part of delivery process and for commercial department • Managing team of 20 to 25 people • Making monthly report and incentive plans • Taking care of the admin responsibilities • Helping sales team for generating new business. IIPM(Indian institute of planning and management) Since: Oct 2010 till Nov 2013 Title : Career Development manager Key Responsibilities: • Taking care of Admission part of the students. • Counseling them about their career and help them to choose the right field and make sure that they choose IIPM institute for their higher studies. • Generating new admissions for the institute and taking care till the first installment of the course fees • Communicating and updating the students till the time of start date. • Prepare the Students for the interview and entrance exam. • Sourcing students for online interviews and coordination with all the campuses in 16 cities. • Mentoring and training new employees in the process. Barclays Duration: May 2008 – Sep 2010 Title : Process Advisor Key Responsibilities:
  • 3. • Handle calls from UK customers (new/existing) related to general banking queries like credit card / loan product / insurance / new account • Check and advise credit history for customers calling to obtain a new credit card • Probe on existing tie up with other banks related to loan / insurance products and subsequently pitch to them to switch to Barclays • Deliver sales target of 6 loans, 17 insurance, 3 saving accounts and 8 credit cards on a monthly basis • Maintain AHT and Quality as per the process requirement • Handle nesting batch on call handling, queries from customer, upselling • Conduct assessment at the end of nesting period • Provide floor support / conduct Call monitoring for new hires and deliver feedback on areas of improvement Sas E Com Duration: Oct 2006 - April 2008 Title: Customer Care Executive Key Responsibilities • Making new reservations/changes to existing reservations/ticketing for customers calling from UK on Sabre. • Maintain AHT and Quality as per the process requirement • Achieve sales target as laid down by the process. Educational Qualifications Pursuing MBA in HR/Marketing from National Institute of Business studies Course: Bachelor of Business Administration University: National Institute of Business studies Duration: 2005-2008 12th from CBSE Board, Delhi 10th from CBSE Board, Delhi Personal Details • Date of Birth : 1st FEB, 1987 • Sex : Female • Marital status : Single • Hobbies : Watching Movies, Listening to Music and watching cricket • Passport : Yes (Meera Arora)