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PRESTO Digital Transformation @ SUPSI 28 March 2018

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Le slide presentate il 28 marzo in SUPSI dove si descrive la funzionalità "Change Management (Project Management)" e i 17 moduli di PRESTO Digital Transformation.

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PRESTO Digital Transformation @ SUPSI 28 March 2018

  1. 1. PRESTO @ SUPSI Manno, 28 marzo 2018
  2. 2. maurilio.savoldi@value4b.ch 2 Introduction to PRESTO ‒ PRESTO’s 17 modules ‒ PRESTO Change Management module ‒ Dashboard & Reporting ‒ Organisational Management ‒ Implementative approach
  3. 3. PRESTO’s 17 modules
  4. 4. maurilio.savoldi@value4b.ch 4 PRESTO’s 17 modules Integrate business operations across core verticals to maximise collaboration For IT 15. IT application management (bug & enhancement cost-benefit management) For the strategy & change management team 1. Change management (project management) 2. Strategy development (Hoshin Kanri planning) For Business Operations 3. KPI management 4. Operational readiness 5. Idea cultivation 6. Best practice & garden of business ideas 7. Waste management 8. Process know-how management (supply & demand analytics) 9. Issue capture & resolution 10. Continuous improvement sense of urgency installation (completeness & correctness) For Human Resources & Learning & Development 11. Skill endorsements 12. TPM (total productive maintenance) 13. Process competency management (4- steps to excellence) 14. Roles, responsibilities & talent differentiator tracking (HR & L&D Management) For Risk, Compliance, & Quality Control 16.Audit 17.Risk & compliance (RCSA - risk & control self-assessment)
  5. 5. PRESTO Change Management module
  6. 6. maurilio.savoldi@value4b.ch 6 ‒ Formalise the buy-in & sponsorship process ‒ Agree & communicate governance structure ‒ Agree roles, responsibilities & commitment expectations ‒ Ensure skill sets required align to resources available ‒ Offer enhanced transparency into the project task list to ensure discipline in deliverable management ‒ Empower accountable parties to lead ‒ Escalate risk in real time ‒ Invest in your future by capturing lessons learnt in real time Guiding principles
  7. 7. maurilio.savoldi@value4b.ch 7 ‒ track project costing ‒ track benefits expected vs. benefits achieved ‒ track turn-around times Define Objectives with Hoshin Kanri See you: https://en.wikipedia.org/wiki/Hoshin_Kanri
  8. 8. maurilio.savoldi@value4b.ch 8 A structured buy-in process ‒ Objectives ‒ Principles ‒ Dependencies ‒ Risks ‒ Constraints ‒ Milestones ‒ Key metrics
  9. 9. maurilio.savoldi@value4b.ch 9 Project governance the PRESTO way Roles, responsibilities & expectations set with precision
  10. 10. maurilio.savoldi@value4b.ch 10 Get granular The task list No matter where you sit in the organisational structure, a few seconds and a couple of clicks is all you will need to arrive at the level of detail you require ‒ milestones ‒ exercises ‒ group exercises ‒ Brainstorm ‒ webinar ‒ discussion ‒ presentations ‒ workshops ‒ signoff ‒ validation
  11. 11. maurilio.savoldi@value4b.ch 11 Promote sense-of-urgency Customised workgroup calendars Create, export, & save customised workgroup calendars to communicate key deliverables and participant involvement more effectively
  12. 12. maurilio.savoldi@value4b.ch 12 Interactive checklist management Project participants are granted access to project task lists in which they are responsible allowing them to update the team in real-time Engage your stakeholders by giving real-time accessibility into your project plan Gantt chart reporting ‒ by project phase ‒ by project ‒ by business transformation initiative
  13. 13. maurilio.savoldi@value4b.ch 13 The 2-way PMO view R-A-C-I super filter capabilities Locate who & what you need, when you need it! Filter by ownership, involvement (RACI), period of activity (or inactivity), status, benefit types, and much more A first-of-a-kind solution Toggle back-and-forth from traditional view to our kanban- style project management whiteboard to offer an immediate visual impact necessary to articulate project statuses with the phase in which each project finds itself in
  14. 14. maurilio.savoldi@value4b.ch 14 All the details you need, all in one place
  15. 15. maurilio.savoldi@value4b.ch 15 Top-down visibility at 360° Accelerated tactical decision making Offering multiple dashboards, project status & costing reports, as well as graphic reporting, your Senior Managers will have the visibility they need see project risk as it is escalated in real time
  16. 16. maurilio.savoldi@value4b.ch 16 Communicate risk in real time and build a dynamic archive of lessons learnt through simple OBSERVATION your project’s superhighway start Jan 13 top-down consolidated view Principles Objectives Dependencies Constraints Risks June 8 May 9 a Apr 7 Feb 23 a Feb 3 Projecthistory
  17. 17. maurilio.savoldi@value4b.ch 17 Use visual cues to drive decision making Statistics, analytics & metrics We know very well that all too often a picture will be necessary to keep the team focused on what is of high priority. PRESTO is rich in graphic reporting to ensure maximum efficiency in communication. If the report you need is not available, let us know and we’ll create it!
  18. 18. Introduction to PRESTO Dashboard & Reporting
  19. 19. maurilio.savoldi@value4b.ch 19 PRESTO’s 17 modules Integrate business operations across core verticals to maximise collaboration For IT 15. IT application management (bug & enhancement cost-benefit management) For the strategy & change management team 1. Change management (project management) 2. Strategy development (Hoshin Kanri planning) For Business Operations 3. KPI management 4. Operational readiness 5. Idea cultivation 6. Best practice & garden of business ideas 7. Waste management 8. Process know-how management (supply & demand analytics) 9. Issue capture & resolution 10. Continuous improvement sense of urgency installation (completeness & correctness) For Human Resources & Learning & Development 11. Skill endorsements 12. TPM (total productive maintenance) 13. Process competency management (4- steps to excellence) 14. Roles, responsibilities & talent differentiator tracking (HR & L&D Management) For Risk, Compliance, & Quality Control 16.Audit 17.Risk & compliance (RCSA - risk & control self-assessment)
  20. 20. maurilio.savoldi@value4b.ch 20 The PRESTO dashboard All the information you need to accelerate decisions, all your know-how, all in one place Business operations Strategy & change mgmt. HR & L&D Risk, compliance & audit IT & facilities mgmt. connect & collaborate
  21. 21. maurilio.savoldi@value4b.ch 21 ‒ task & milestone tracking ‒ calendar reporting ‒ project charter ‒ project governance ‒ Gantt chart ‒ Lessons learnt ‒ roles, responsibilities & expectation alignment Change Management ‒ cost / benefits analysis ‒ super filter & reporting capabilities ‒ Customisable & limitless kanban boards ‒ Graph & diagram reporting Copyright © 2018 by TOPP Tactical Intelligence Ltd. All rights reserved
  22. 22. maurilio.savoldi@value4b.ch 22 Strategy Development (Hoshin Kanri planning) Where top-down strategy meets bottom-up results
  23. 23. maurilio.savoldi@value4b.ch 23 DASHBOARD Number of KPIs per team & their current RAG statuses KPI module allows for complete end-to-end management of corporate KPIs giving the user the opportunity to have KPI feeds automatically, be entered manually, or uploaded via csv file to kick-start the data input process Robust reporting & filter capability giving visibility into process wastes identified as having potential negative KPI impacts Target KPI (e.g. quarterly sales) module offering revised periodic target figures to ensure sense of urgency discipline REPORTING Offers visibility into KPI owner, last result, historical trends, averages, medians, number of teams and processes having impact on each KPI and the total number of wastes identified at the process level KPI Management
  24. 24. maurilio.savoldi@value4b.ch 24 DASHBOARD Number of support tools by type per team & their current RAG statuses Support documentation management at 360° Originally created as a business process management tool, PRESTO has since expanded by incorporating manufacturing-based operational readiness functionality ensuring its users have real-time visibility into the readiness status of the tool sets needed to do their jobs. Mechanical maintenance philosophy, plan & procedures REPORTING Offers visibility into support tool owner, current readiness status, summary of team and process dependencies, last & next review dates Operational Readiness
  25. 25. maurilio.savoldi@value4b.ch 25 Idea cultivation No good idea will be left unheard! PRESTO’s idea management module allows for all staff members to communicate in an efficient manner the potential improvement opportunities which lead to innovation. By capturing ideas from your process experts effectively, your organization will begin cultivating hypotheses in a more efficient manner engaging key resources while unlocking the business know-how needed to optimise the decision-making process amongst your problem solvers REPORTING Identifies idea proposals coming from subject matter experts (initiator) together with the expected impact on the organisation & benefits waiting to be accrued DASHBOARD Shows portfolio of business improvement hypotheses suggested from subject matter experts. Sorted by benefit type to accelerate innovation-related decision making
  26. 26. maurilio.savoldi@value4b.ch 26 Idea cultivation (cont.) No idea will go unnoticed with PRESTO’s online suggestion box allowing for any employee to quickly (and anonymously if desired) voice an opinion, idea, or recommendation to the entire user community Within the idea capture process, your staff will not only have the opportunity to voice their opinion about an improvement hypothesis but also use our structured analytical discipline to communicate a. what impacts the change will have on the organisation, b. the costs, c. benefits and d. the key wastes which will be eliminated Using our structured analytical discipline, your staff will become more alert and aware of the importance of integrating a waste reduction culture in their day-to-day business while having a fun-to-use platform to do so Capture, cultivate and act on the ideas from those who know your business best: YOUR STAFF the PRESTO suggestion box is available to EVERYONE ! (not just PRESTO users) and how do ideas arrive on the dashboard?
  27. 27. maurilio.savoldi@value4b.ch 27 Best practice manager Engage the experts necessary to create online discussion groups aimed at leveraging and enriching the know how you need to innovate your company Collect, review, BRAINSTORM, and archive best practice- related know how
  28. 28. maurilio.savoldi@value4b.ch 28 Waste Management Waste reduction strategy PRESTO installs a waste-reduction culture at all levels of the organization by teaching each staff member the key waste types which the organization seeks to eliminate REPORTING Identifies non-value add tasks present in your business value chain per process, elimination opportunity description, estimated costs & benefits & IT applications impacted DASHBOARD Displays confirmed non-value- add activities (wastes) within your business value chain based on waste type ‒ excessive controls ‒ defects & rework ‒ role & responsibility confusion ‒ over production ‒ substandard services ‒ excessive motion ‒ knowledge gaps ‒ downtime & waiting ‒ excessive manual activity ‒ upstream errors
  29. 29. maurilio.savoldi@value4b.ch 29 Process supply & demand benchmarking Analyse at a finite level of detail to measure and benchmark impacts of change at the process level. Map current state demand patterns and track change while pursuing your target state ‒ cycle time ‒ takt time ‒ process time ‒ required talent differentiators ‒ Subject matter experts available ‒ IT application inflow/outflow summary ‒ waste analysis ‒ frequency
  30. 30. maurilio.savoldi@value4b.ch 30 Issue and CAP Management DASHBOARD Shows summary of issues identified based on issue categories, resolution status (RAG) and open vs closed tickets Online issue capture survey Anybody can identify issues and capture them immediately with the Issue capture & CAPA survey Manager issues until they are resolved Issues once captured, are sent to the issue management project management whiteboard to ensure that tickets are assigned, opened, and closed with efficiency *
  31. 31. maurilio.savoldi@value4b.ch 31 Continuous Improvement PRESTO Continuous Improvement This module installs the continuous improvement discipline at the line level ensuring that each individual feels responsible to perform routine ‘housekeeping’ in a timely manner Designated personnel will assume the responsibility to ensure that all key information regarding risk, waste, operational readiness, skills and IT application management is complete and correct REPORTING Ensures that all designated staff follow a strict 4-month (3x a year) schedule in controlling the completeness and correctness of the process & people information managed in the PRESTO archive DASHBOARD Offers visibility into the continuous improvement exercises schedule to ensure that all core business data stays updated correctly
  32. 32. maurilio.savoldi@value4b.ch 32 Skill Endorsements REPORTING Offers the user visibility into which employees over time have acquired a specific skill (badge) allowing for staffing- related managerial decisions to be made with greater confidence This functionality offers high value add to Human Resources when seeking better understanding of what talent profiles are required for specific teams and understanding who in the resource pool could be potential candidates for future projects, initiatives, etc. DASHBOARD Offers visibility into which staff members have acquired specific skill sets per category based on your Learning & Development Teams skill cultivation strategy
  33. 33. maurilio.savoldi@value4b.ch 33 TOTAL PRODUCTIVITY MAINTENANCE REPORTING Offers the user visibility into the TPM competency level of each employee based on the TPM 5-step grading scale: 1. No knowledge of the skill 2. Awareness of the skill 3. Can practice with help 4. Can perform independently 5. Can train others DASHBOARD Offers visibility into which staff members have acquired specific TPM skills per TPM category This functionality offers high value add to Human Resources when seeking better understanding of what talent profiles are required for specific teams and understanding who in the resource pool could be potential candidates for future projects, initiatives, etc.
  34. 34. maurilio.savoldi@value4b.ch 34 Process competency (process knowledge gaps) PRESTO’s 4-steps to excellence logic Process know-how is measured in PRESTO based on a 4- step to excellence evaluation allowing PRESTO users to easily capture on-the-job observations and assess know- how and performance in real time. In doing so, the manager-employee relationship become enriched allowing for development expectations to be discussed with greater frequency and in a constructive, collaborative manner REPORTING Displays the skill level process-by-process, person-by-person highlighting where delays in process know-how acquisition could be putting your company at risk DASHBOARD Offers visibility into the where knowledge gaps are impeding your company from being resilient and flexible Beginner has basic knowledge about the process Semi-skilled can perform most tasks Highly-skilled can perform all tasks independently Expert can train others
  35. 35. maurilio.savoldi@value4b.ch 35 Roles, responsibilities & workload profiling See resource usage summary per team Optimise your relationship with HR by tailoring talent profiles to job descriptions Manage supply & demand at the resource level to set expectations with Senior Management Track roles, responsibilities and knowledge gaps clearly and concisely at the personal level
  36. 36. maurilio.savoldi@value4b.ch 36 DASHBOARD Shows portfolio of IT application bugs elimination, enhancement and product development opportunities & the potential daily minutes saved Offers 360° visibility into the complete portfolio of IT investments identified by process owners, the key potential benefits to be achieved and the criticality assigned to each opportunity. Wide corporate visibility into opportunities resulting from best-of-breed tool usage and potential consolidation opportunities. PRESTO offers the opportunity for your IT team to have an enhanced and more collaboration-based relationship with business operations by centralising IT issue management & accelerating the issue resolution process REPORTING Identifies IT issues per IT application & process highlighting the potential benefits to be achieved upon resolution IT Application Management
  37. 37. maurilio.savoldi@value4b.ch 37 End-to-end audit management allowing for the setup of company-wide audit templates to allow for the scheduling of quality control activities to be managed more effectively and in real time. Non conformity reporting giving the manager the possibility to export the corrective action plan directly to the Kanban board to assign ownership and track remedial activities REPORTING 3-level reporting scheme offering a team-by-team summary report, individual audit report and non- conformity report for observations requiring corrective actions DASHBOARD Shows audit schedule (and results) for last three fiscal periods. (result summary dashboard not shown) Audit
  38. 38. maurilio.savoldi@value4b.ch 38 Risk Management DASHBOARD Shows high level risk categories & the number of processes impacted by each risk type Originally built by a group of Italian business professionals charged with assembling a SWOT team to provide an urgently requested remediation plan to put at ease a weary client who had recently experienced a large financial loss due to a set of weak operational controls. Solution offers your organisation the flexibility to split risks into three multi-tiered categories (great for Basel II) aligning each risk to your business processes. Using an RCSA (risk and control self-assessment) logic, your subject matter experts have the opportunity to identify and assess the controls in place to mitigate each risk while using historical data of risk event occurrences to measure the probability and gravity of potential dangers. REPORTING Identifies risky processes, evaluates risk mitigation controls and communicates the probability & gravity of potential loss
  39. 39. maurilio.savoldi@value4b.ch 39 Strategy development (Hoshin Kanri planning) 55 Change management (project management) 165 KPI management 55 Operational readiness 85 Ideation 45 Best practice & garden of business ideas 45 Waste management 55 Process know-how management (supply & demand analytics) 45 Issue capture & resolution 45 Continuous improvement sense of urgency installation (completeness & correctness) 45 Skill endorsements 45 TPM (total productive maintenance) 45 Process competency management (4-steps to excellence) 45 Roles, responsibilities & talent differentiator tracking (HR & L&D Management) 45 IT application management (bug & enhancement cost-benefit management) 45 Audit 50 Risk & compliance (RCSA - risk & control self-assessment) 85 Pricing Summary - in cloud per year
  40. 40. Introduction to PRESTO Implementative approach
  41. 41. maurilio.savoldi@value4b.ch 41 SAP, AS400, ERP, etc. How PRESTO works (PRESTO’s algorithm)
  42. 42. maurilio.savoldi@value4b.ch 42 TOPP Tactical Intelligence, Ltd. 27 Old Gloucester Street, London WC1N 3AX www.toppti.com info@toppti.com Copyright © 2017 by TOPP Tactical Intelligence Ltd. All rights reserved Value4b di M. Savoldi Via Industria 3, 6814 Lamone +41 076 8121309 www.value4b.ch maurilio.savoldi@ value4b.ch

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