IBM Connections Cloud introduction

© 2016 IBM Corporation1
Introducing
The workspace just for you on IBM Cloud
ibmcloud.com/social
ibm.com/verse
V 2.1 – december 2016

Social
Business

SL is in 140 countries, 20 data centers (expanding to 40)
▪
▪

RTO: acceptable amount of time the service can be down before being brought back online.
RPO: acceptable amount of data loss at the conclusion of the data recovery process.
Redundancy
▪ SmartCloud Notes data centers are
deployed in pairs
▪ European data center in Amsterdam
▪ Redundant power & backup generators
▪ Redundant network connectivity
Monitoring
▪ 24 x 7 security officers
▪ Closed circuit TV
▪ Logging of staff activities
Controls
▪ Slab-to-slab barriers
▪ Biometric cage controls (handprint)
▪ Fire prevention systems
IBM has deployed IBM Connections Cloud services in data centers designed to promote high
availability and enhanced network protection.

“I believe the real difference between
success and failure in a corporation can
very often be traced to the question of
how well the organization brings out the
great energies and talents of its people.”
1963
Thomas Watson, Jr.
Former CEO of IBM
What is the true power of your business?

IBM Connections takes a holistic approach to people
that spans the entire platform
The goal is simple
– Give you fast access to your people network
– Determine who’s relevant to what you’re doing
– Reach out from anywhere
– Rally the troops and get the job done
We give you multiple ways to do all this

IBM Connections Cloud
Enterprise-secure Web and Mobile e-mail capabilities
integrating Connections Cloud services with email that
works for you. 50GB per user. Choose you mail client
with support for Notes and MS Outlook
Activities
Create, prioritize, assign, and
share information, documents,
and to-do lists.
Social
Blogs, Wikis, Forums, Bookmarks, Media
Gallery, Events, Ideation Blog, Microblogging,
Tagging and Surveys. Customizable to meet
your organizations needs.
*External Collaboration
Vendors, partners, customers...
collaborate with unlimited
contacts outside of the company
securely – for FREE!
Communities
Align people who have a common interest, similar responsibility, or want
to collaborate on a joint project with social applications.
Profiles
Add customizable, sharable contact information
and leverage social networking features to
connect with others. Also include your corporate
hierarchy.
IM/Chat
Collaborate real-time with individuals or
groups through instant messaging, audio or
video. Includes screen capture tool and
sharing of social files.
Rich or web client
Docs
Create and edit Microsoft Office
or Open Office based files within
your browser. Co-Edit with up to
20 simultaneous editors.
Files
Synchronization, sharing, versioning,
mobile, tagging, social commenting and
social liking. Document and Rich Media
File types. 1TB per user
Mobile
Instant Messaging, Meetings, Connections and Verse
included with secure standalone applications
Meetings
Always ready on-demand online meeting room.
Share files, poll your audience, whiteboard, screen-
sharing, record your meeting, meeting report and
audio/video.

Add-ons: Compliance Archiving for Mail, Meetings Audio, Additional Storage , Outlook Access
S1
Mail (50GB), personal Files 1TB, viewers, profiles, activities,
communities, wikis, blogs, media gallery, ideation, surveys,
social contacts, activity stream, status updates, dashboard,
video chat, meetings, mobile apps, traveler, Docs
Files
Add-ons: Docs, Additional Storage
Files (1TB), file sync, viewers, profiles, mobile app
Add-ons: Docs, Compliance Archiving for Mail, Additional Storage, Outlook Access
Verse
Mail (50GB), personal Files 30GB, viewers, profiles, dashboard,
text chat, mobile app, traveler
Traveler
Mobile access to email in the cloud.
Meetings
Add-ons: Meetings Audio
200 attendees; Application and screen share, polling, 200MB
presentation storage, mobile app
Docs
Browser based basic online document editing
and collaboration
Notes & Notes Entry (email)
Add-ons: Archive Essentials, Traveler
Notes: Mail (50GB), web and desktop client access
Notes Entry: Mail (1GB) web browser only access
Add-ons: Compliance for Mail, Traveler, Outlook Access
Meetings Audio
High quality PSTN and or VoIP conference call
audio integrated within meetings
Note: Pricing depends on minutes and zones
Compliance for Mail & Mail Entry
Compliance archiving & eDiscovery
for email solutions on cloud
Mail: Unlimited storage / Unlimited retention
Mail Entry: 3GB p. user, pooled across organization
S2
Personal Files (1TB), viewers, profiles, activities,
communities, wikis, blogs, media gallery, ideation, surveys,
social contacts, activity stream, status updates, dashboard,
video chat, meetings, mobile apps
Add-ons: Docs, Meetings Audio, Additional Storage
Chat
Add-ons: n/a
Web, rich client, and mobile chat, audio-video calls for mobile
and browser, file transfer, screen capture, manage contacts and
chat status.
Outlook Access
Access with MS Outlook to email in the cloud.
Additional Storage
Additional Storage for collaboration data, if 1TB
is not enough, priced per GB per month
Social Compliance Archiving
Vantage: Compliance archiving for
Social / Connections offerings from
Business Partner Actiance
Note: Separate Business Partner offering
Social
Files (1TB), viewers, profiles, activities, communities, dashboard,
video chat, etc., mobile app
Add-ons: Docs, Additional Storage

What do customers think of IBM Connections ?
youtube.com/watch?v=gzwpAsDpqj0

Share
Business Problem Business Benefits
Company Description Solution ComponentsTransformation
“One of the things that impressed us most
about the IBM Connections Cloud offering is
the ability to bring employees together based
on the skills they have in common, not just
the area of the country that they work in.”
John Brett, IT and Business System Director,
Mears Group
Mears Group PLC
Professional Services / Engineering & Construction
Driving Employee Retention and Accelerating
Analytics to Support Multi-million Pound Growth
To drive its multi-million pound growth, Mears
Group wanted to retain and develop talent from
new acquisitions and deliver analytics services
to an increasing number of business users.
Mears Group worked with IBM Premier
Business Partner Portal to create a business
social network using IBM Connections Cloud,
and a cognitive platform for insight based on
IBM Watson Analytics.
• Unites employees on a single business
social network
• Increases retention for talent from new
acquisitions
• 96% shorter time-to-insight achieved
Founded in 1988 and headquartered in Gloucester,
England, Mears Group is a leading social housing
repairs and maintenance provider. Employing almost
20,000 people in every region of the UK, the
company maintains, repairs and upgrades the homes
of hundreds of thousands of people, and provides
domiciliary care services to around 30,000 people a
year.
Read Full Case Study
•IBM® Connections™ Cloud S1
•IBM Watson Analytics
Watch the Video

It all comes together…

Windows Explorer
■ Manage and access Files
■ Like, comment, share, lock,
Sync and more
■ Access offline
Microsoft Office (Word,
PowerPoint, Excel,
Outlook)
■ Ribbon integration
■ Save To Files
■ Send link via email
Bring social to
your end users

Microsoft Windows File Connector(s) & File Sync – Explorer, Office, Outlook to Connections Cloud
Files & Communities
Explorer Connector
File Search
Access Content
Easily
File Drag-n-Drop

share a file
Free guest attending
from a mobile device
Share your entire
desktop (or give
control) or just share
a live application
Chat and awareness
Invite co-workers
or guests for free
Free format drawing
Integrated recording
Control participant Audio
Indication when
participant speaks
Meeting Minutes
finished when you
click end
Integrated Conf. Call

Shannon McDermoth
shannon.mcdermoth@easydoesit.com

✔ IBM SaaS Trust Site – Online
✔ Data Hosting and Processing Locations - Online
✔ IBM ISO27001 Certification - Online
✔ IBM SoftLayer Certifications - Online
✔ Privacy Shield - Online
Physical
Security
Compliance
Encryption
Authentication
Intrusion
Detection
2012
Gold Winner
IBM SaaS Data
Processing Addendum
Privacy shield
EU Model Clauses
IBM Cloud > Why IBM Cloud
Trust the security and privacy of IBM
Cloud
The IBM Cloud is secure by design, features around-the-clock
monitoring and is aligned with key standards.
Understand our security practices
▪ IBM SaaS offers unmodified European Union Model Clauses to clients
▪ Data hosting and processing is published externally on IBM Trust site
▪ EU-US Privacy Shield Certified – 140 SaaS Offerings
▪ IBM SoftLayer is ISO27001, ISO2017, ISO27018 & SOC 1, 2 & 3 certified

Link to IBM Source incl. IDC report: http://bit.ly/2bliC7P
"Excellence is always impressive; but excellence sustained over time is truly special. In the new IDC report
on the worldwide enterprise social networks marketplace, IBM again ranked first in market share for Core
Enterprise Social Networks—for the seventh year in a row. In today’s dynamic, disruptive environment, that’s
quite an accomplishment, and we don’t take it for granted."
Inhi Suh, General Manager, IBM Collaboration Solutions

S1 Bundle
S2 Bundle
Social
Meetings
IBM Verse
Mail Entry
IBMConnectionsCloud
Included Available Not Available
Docs Traveler
Compliance
for mail
Meetings
Audio
€ 9,47
€ 7,58
€ 5,68
€ 4,74
€ 4,74
€ 3,55
€ 2,85
€ 2,85
Additional
Storage
Chat
€ 1,89 € 3,79 from € 0,06
per minute
€ 0,19
€ 1,89
Prices are indicative list prices, please contact your seller to obtain a proposal
Files

DEMO Home (Activity Stream)
See what's happening
across your social network
Blogs
Present your own ideas, and learn from
others
Communities
Work with people who share
common roles and expertise,
conduct polls/surveys and ideation
Files
Post, share, sync and discover
documents, presentations,
images, and more
Micro-blogging
Reach out for help or share news with
your social network
Profiles
Find the people you need
Wikis
Create web content together
Social Analytics
Discover who and what you don’t know via
recommendations and metrics
Activities
Organize your work and tap your
professional network
Forums
Exchange ideas with, and benefit from
the expertise of others
Mobile
Access Connections anywhere, anytime
with mobile & tablet access
Bookmarks
Save, share, and discover bookmarks
Social
Mail
Chat
Docs
Meetings
Mobile
Guests

IBM’s OpenStrategy
Integrated
Cloud
Platform

IBM’s OpenStrategy- ApplicationExtensionFramework-ThreePhases
Phase 1 – Current Integration
Phase 2 –Beta Integration
Phase 3 – Strategic Integration
Integrated
Cloud
Platform

Adapt and make sense of all
interaction data– including the
88% that used to be “dark”
(text, images, audio, video,
ext)
Expertise at scale: Interpret
information, organize it and
offer explanations of what it
means, with rationale for
conclusions
From “productive” to
“effective”– derive insight at
every interaction, recommend
and take action
29
Reimagine everyday work with Watson
Interact with a human.
Designed to make humans
smarter faster

Cognitive Inbox powered by IBM Verse learns from every
interaction and evolves to help you get work done.

31
Expert AdvisorsPersonal Assistance
Providingtwoessentialnewvirtualteammembers
Helps you stay
Current
Gets your
answers
Help you
take actions
Suggests Actions
Learns About You
In your
Network
Understand
s your work
Offer
answers
insightRecommends &
interacts with expert
sources
Summarizes,
Priorities, Highlights
Natural Language
Processes & Intent &
Tone
Follow the smartest
”person” in the
company
Answers based on
confidence

32
Assist me, day to day
Analysis of
meetings and their
health
accompanied by
recommendations
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any
contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

33
Cognitive - Anticipate actions, save steps!

34
Analyse your email

Fully
Integrated
Cloud
Platform

IBM Connections Cloud introduction

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