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Leadership performance 2

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Presentation from ASTD International conference on shifting from development to Performance.

Publicada em: Negócios
  • I hope you're doing well, Mason. It's been awhile. I just reviewed your slide show. It looked like the presentation was chock full of good stuff.

    What about caring? Repairing broken relationships? Doing what you say you would do? Showing genuine care for others? Having courage to care? Do you think this side of the equation will promote an environment where high performance can be released? After all, we need to work with people to achieve accomplishments. Leaders lead. Without caring for others or adhering to building an ethical worklife, they lose the position of being a true leader and will have a tough time steering the ship. And relationships will be negatively impacted to make it tough for them to fully engage their mission.
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Leadership performance 2

  1. 1. LEADERSHIP PERFORMANCE Mason Holloway Senior Director, Consulting BEACON ASSOCIATES BECAUSE DEVELOPMENT IS NOT THE GOAL Presented at: ASTD INTERNATIONAL CONFERENCE & EXPOSITION 2013 Dallas, TX @masonholloway (Follow me and let others know what your hearing! #ASTD2013, #TU310)
  2. 2. AN ERA OF PERSISTENT CHALLENGES Budgets, systems, organizations… 2 of 31 Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net www.beaconassociates.net
  3. 3. CONSISTENTLY IN THE TOP THREE 3 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  4. 4. LEADERS DIRECTLY DELIVER… 4 of 31 Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net www.beaconassociates.net
  5. 5. LANDSCAPE OF BROKEN PROMISES 5 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  6. 6. SO WHERE DO WE GO WRONG? 6 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  7. 7. SO WHERE DO WE GO WRONG? 7 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net We rely on the same old, tired bromides…
  8. 8. SO WHERE DO WE GO WRONG? 8 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net …or the Placebo effect.
  9. 9. IN THE END WE FORGET… 9 of 31 www.beaconassociates.net LEADERS ARE PART OF A SYSTEM Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  10. 10. A FRAMEWORK FOR PERFORMANCE 10 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net SAFETY (Culture) QUESTIONS (Capability) VISION (Outcomes) LEADERSHIP PERFORMANCE
  11. 11. A MOUSTRAP? …AND LEADERSHIP? 11 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  12. 12. SAFETY www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net …THE 900lb GORILLA OF CULTURE 12 of 31 23
  13. 13. SAFE ENOUGH TO FAIL 13 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  14. 14. SAFE ENOUGH TO FAIL 14 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  15. 15. SAFE ENOUGH TO FAIL 15 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net The Organization Expect success Allow for failure The Leader Enable success – OF and THROUGH OTHERS Limit the risks from failure (To both the individual and the organization)
  16. 16. WHAT DOES THE CULTURE SUPPORT 16 of 31 23 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net Identified Cultural Attributes Related Leadership Competencies Leadership Biases Leading Others Communicatio n&Influence Prevent& Solve Problems Achieve Results Self- Management Accountability 4, 6, 15, 25, 30 3 1 0 1 0 Action Oriented 1, 7, 17, 18, 19, 20, 25, 27 0 2 2 0 0 Change 1, 2, 5, 8, 9, 10, 11, 13, 16, 22, 24, 27, 28, 29 1 1 1 1 1 Collaboration 3, 4, 6, 12, 14, 24, 26, 31 1 0 3 1 0 Consistency 1, 7, 8, 15, 21, 25, 26, 30 1 1 2 2 0 Customer Focus 1, 4, 8, 9, 10, 15, 16, 22 3 3 0 0 0 Drive to Win 1, 7, 22, 23, 25, 27, 28, 30 0 3 1 1 0 Empowerment 2, 4, 6, 8, 14, 24, 28 3 2 0 0 0 High Performance 1, 7, 8, 12, 13, 22, 25, 29 3 1 0 0 1 Innovation 3, 4, 14, 16, 24, 25, 31 1 1 1 1 1 Leadership by Example 6, 7, 8, 12, 25, 28, 29, 30 2 1 0 2 1 Open Communication 8, 9, 10, 11, 13 2 1 0 1 1 Results Driven 1, 3, 21, 23, 25, 28, 29, 31 2 1 0 1 1 Shared Decision Making 3, 6, 9, 10, 16, 27 0 1 2 1 1 Team Oriented 2, 3, 4, 6, 14, 24 2 3 0 0 0 Value Diversity 2, 3, 4, 6, 13, 14, 31 0 3 1 0 1
  17. 17. WHAT DOES THE CULTURE SUPPORT 17 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net Cultural Attributes Strategic Vision Synergy Growing the Scale of the Business Expanding into Adjacent Business Domains Diversificati on/ Conglomer ation Eliminate Competiti on Sharpenin g Business Focus Acquiring IC and/or Technolog y Restructuri ng The Business Redefini ng the Industry Increase Supply Chain Pricing Power 3, 4, 13, 14, 15, 19, 21 1, 5, 7, 14, 15, 18, 24 8, 16, 18, 22, 23, 28, 30 1, 3, 5, 14, 19, 20, 21, 25 13, 20, 25, 26, 27, 28, 30 1, 7, 17, 20, 22, 26, 27 13, 14, 16, 17, 19, 26 1, 3, 5, 8, 16, 18, 19, 20 7, 8, 14, 19, 20, 23, 24 1, 7, 11, 13, 14, 26 Accountabilit y 4, 6, 15, 25, 30 Action Oriented 1, 7, 17, 18, 19, 20, 25, 27 Change 1, 2, 5, 8, 9, 10, 11, 13, 16, 22, 24, 27, 28, 29 Collaboration 3, 4, 6, 12, 14, 24, 26, 31 Consistency 1, 7, 8, 15, 21, 25, 26, 30 Customer Focus 1, 4, 8, 9, 10, 15, 16, 22 Drive to Win 1, 7, 22, 23, 25, 27, 28, 30 Empowerme nt 2, 4, 6, 8, 14, 24, 28 High Performance 1, 7, 8, 12, 13, 22, 25, 29 Innovation 3, 4, 14, 16, 24, 25, 31 Leadership by Example 6, 7, 8, 12, 25, 28, 29, 30 Open Communicati on 8, 9, 10, 11, 13 Results Driven 1, 3, 21, 23, 25, 28, 29, 31
  18. 18. BECAUSE IF THE CULTURE DOES NOT… 18 of 31 23 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  19. 19. IF YOU DON’T KNOW WHERE YOU’RE GOING… 19 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  20. 20. IF YOU DON’T KNOW WHERE YOU’RE GOING… 20 of 31 23 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net • Talent Acquisition • Workplace/Struct ural • Learning and Development • Managerial and Structural Support • Personal Motivation • Technology • Identify prospects • Review quality report • Decide on data • Fill out contract • Respond to customer request or email • Open documents • A high functioning team • Net export of talent • A clearly defined objective • A direct report who understands how they are measured • Profits • High returns • Increased profitability • Reduced turnover Influencing factors… …which enable successful outcomes… …that achieve business goals. …that are part of key work processes… Performance occurs in this direction …affect people as they perform tasks… • Sales prospecting • Quality control • Customer Communications • Document preparation
  21. 21. IT’S ALLABOUT OUTCOMES 21 of 31 23 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net LEADER CAPABILITY • Business acumen • Effective feedback • Managing multiple priorities • Strategic agility EXPECTED OUTCOMES • A net export of talent • A clearly articulated vision understood by the team • A direct report developed beyond their current level ORGANIZATIONAL GOALS • Achieve sales/profit targets • Deliver programs on- time & budget • Reduce turn-over • Maintain employee engagement
  22. 22. IT’S ALLABOUT THE OUTCOMES 22 of 31 23 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net LEADER CAPABILITY • Business acumen • Effective feedback • Managing multiple priorities EXPECTED OUTCOMES • A net export of talent • A clearly articulated vision understood by the team • A direct report developed beyond their current level ORGANIZATIONAL GOALS • Achieve sales/profit targets • Deliver programs on- time & budget • Reduce turn-over • Maintain employee engagement MOST LEADERSHIP MODELS LEAVE OUT “EXPECTED OUTCOMES”
  23. 23. KNOWING WHAT TO ASK 23 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  24. 24. KNOWING WHAT TO ASK 24 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net What gets in the way?
  25. 25. QUESTIONS MATTER 25 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net Capability Development Clarity Engagement Accountability
  26. 26. THE MOUSTRAP QUESTION 26 of 31 23 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net As a result of doing this… What do we hope to achieve?
  27. 27. BUT WHAT SHOULD I DO? 27 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  28. 28. USE A SYSTEMATIC APPROACH To Ensure Your Success. 28 of 31 23 Identify a clear and deliberate connection between strategic vision, goals and successful leadership outcomes. DEFINE Develop systems and feedback mechanisms to enhance capability. Arm your leaders with the ability to ask questions. ARM Lead by example. Monitor and measure on outcomes – not tactics. React quickly when necessary. MEASURE Assess the relationship between culture, goals and leadership. Ensure the culture, goals and leaders align. CONNECT www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  29. 29. INSPECT WHAT YOU EXPECT 28 of 31 23 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net MEASURE outcomes in role before or with business results Re-assess the cultural attributes as the program progresses
  30. 30. IT’S NOT A SPRINT ITS A MARATHON! 30 of 31 www.beaconassociates.net Contact Us 10210 Greenbelt Road Suite 350, Lanham, MD, 20706 P. 443-535-1885/ mholloway@beaconassociates.net
  31. 31. THANK YOU Your Feedback Counts! Your feedback helps ASTD continue to provide top-notch educational programs that help you stay on top of a changing profession. Evaluation forms for this session are available NOW via the mobile app and at the following link: www.astdconference.org Mason Holloway Senior Director, Consulting BEACON ASSOCIATES - @masonholloway (Follow me and let others know what your thought! #ASTD2013, #TU310)

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