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Marketing Communication 1
                         Argentina, a creative country




     Country Report

Argentina a creative nation




      Martin Meister

Marketing Communication
     August, 2012
Marketing Communication 2
                                                                   Argentina, a creative country

Description of Argentina

Argentina is the second largest country in South America behind Brazil, and the third
economy of all Latin American nations reaching a GDP (ppp) per capita of almost 15,000
dollars (Index Mundi, 2011). The country covers a territory of almost 2.8 million square
meters from a sub-tropical climate by the north to the sub-Antarctic on the south, passing
through all the varieties of landscapes and weathers. Its terrain includes the great Andes
mountain range, swamps, the plains of the Pampas and a long coastline on the Atlantic
Ocean.

Has a population of 42 million, 92% living in urban areas highly concentrated in the
Federal Capital Buenos Aires with almost the 20% of the households. Most of the
Argentinian are from a European origin (97%) being the 61% white Caucasian. The official
language in Spanish and the most widespread religion is the catholic (Index Mundi, 2011).

The country is rich in natural resources, an export oriented agricultural economy with a
diversified industrial base, self-sufficient in foodstuffs, power and oil (Startup Overseas,
2010), with a well-educated workforce, being the 23th largest economy of the world (Index
Mundi, 2011). However a deep recession foreshadowed economic collapse in 2001 leaving
more than the half of the population under the poverty line. The country struggled with
record debt default and large currency devaluation. (BBC News, 2012).

By 2003 the recovery was under way, restructured their massive debt, the economy
rebounded to grow more than 8.5% annually, taking advantage of their idle industrial and
labor capacity, audacious debt restructuring, excellent international financial conditions and
expansionary monetary fiscal policies (Index Mundi, 2011). Although this great success,
poverty remains significant and unemployment high, many Argentines still await the
benefits of the economic upturn (BBC News, 2012).

In the international field, Argentina is considered one of the best points of entry to
Mercosur, the regional common market composed of Argentina, Brazil, Paraguay,
Uruguay, Chile, Bolivia y Peru, giving access to a market of 226 million people,
representing the 40% of all Latin America GDP (Startup Overseas, 2010).

As mentioned, most Argentines are primarily European descent, making them different
from other Latin American countries especially concerning to the cultural and emotional
behavior. However, they are still a Latin country with extended families still having
prominence. The heads of powerful families command widespread respect, but with this
comes the responsibility to care for others and to maintain personal and family honor.

Argentinian people are open, warm and direct, and able to remain tactful and diplomatic.
Their extrovert character makes them act with passion and sentimentality. In addition they
Marketing Communication 3
                                                                 Argentina, a creative country

are good communicators and like to have large conversations and maintain little physical
distance between speakers (Startup Overseas, 2010).



Argentinian major communication medias

Argentina is one of the leading madia markets in Latin America, with a strong development
of its communication media, mainly because of their historical policy to favor access to
cultural assets and services and the extent of the educational system (OSF, 2012). Despite
the new emerging digital media platforms, conventional broadcasting and written paper still
dominates the news, information and entertainment consumption.

The country has more than 150 daily newspapers, a huge amount of radio stations, dozens
of TV stations and one of the highest penetrations of pay-tv in the world, which could be
practically considered as the 100% of all the households with TV sets. In the digital arena,
by the end of 2011 Argentina had 28 million internet users, reaching almost the 70% of the
population, being the second country in the continent behind Brazil in number of surfers
(BBC News, 2012).

Entering in the platforms, the leading morning newspapers are concentrated in Buenos
Aires, with a national coverage and largely dominated by two brands: Clarín y La Nación,
considered the best-selling national dailies by far. Even though the newspaper market has
remained stable the last years, it has been affected by digitalization, losing circulation.
According to the Open Society Media Program (OSF, 2012), the daily Clarín has loss 19%
from 2008 to 2010.

Despite the advance of the new digital medias, TV continues to be the medium of
reference, having the most important place as source of news in the country. As it was
mentioned, Argentina has a high penetration of pay-tv providing access to a wide range of
channels, including foreign ones. However, the major consumption of TV is the free-to-air
channels that are distributed by the pay-tv companies.

The third media in importance as source of information are the radio stations, which attract
the 48% of consumers, especially old age groups (OSF, 2012). According to the
Argentinian Federal Broadcast Committee, in 2008 there were almost 2.000 private stations
registered, of which 24% were commercial ones.

If we look at the share advertising spend by medium (AAP, 2012), in 2011 the 40% of all
the investment was used in the TV medias, with 34% for free-to-air channels and the rest
for pay-tv. If we compare this distribution with the US usage (MPA, 2012) we see that the
51% is destined to TV, the difference is that the investment in pay-tv rises up to 17%
percent in the US. The second medias are the written ones with the 35%, led by far by
Marketing Communication 4
                                                                  Argentina, a creative country

newspapers with the 31% percent. Again, we see some differences with the US, where
magazines have a higher weight with more than 18% of participation. Newspapers have
only 13%.

Very far from these two medias are radios and outdoor with the 3% and 5% respectively.
Finally the digital platforms have a market share of 6% and the greatest growth the last year
(2011). In the US Internet has a higher share, more than 9%.

In 2011 for the first time in the history of Argentina, the total investment in medias reached
the 1% of the GDP , but far from the US market that spend more than the double (Galbi,
2008). Traditional medias like TV and written have decreased in share the last 5 years from
79% to 75%, however newspaper remains strong with the same 31%. The emerging
internet platforms have shown the greatest increase, capturing the 6% of the market (AAP,
2012).



Some communication campaigns

Argentina is considered one of the most creative countries in the world in terms
communication. According to the English Gunn Report, that awards the creative excellence
in advertising, the country has kept the third global place in 2008 and 2009, reaching the
4th place the last year 2011, behind US, UK and Brazil (Gunn, 2012). In the “creative
efficiency” area are number one in the world, which links the advertising quality and the
necessary investment to carry it out. For example, Brazil that is number 3 signs up more
than 10 times advertising pieces than Argentina in Cannes (Campanario, 2012).

An example of this global creativity was the release of the 200 limited edition of the
Chevrolet´s Agile car that emerged from the alliance between General Motors and Google.
The agreement of co-marketing with the aim of launching in 2011 a limited edition of the
brand with Wi-Fi and access to the entire suite of Google applications. The connectivity
was going to be provided by the company Movistar via a 3G Router with wireless Internet
service free for one year. This allowed the clients and their guests access the Internet with
any Wi-Fi device from the vehicle or nearby (Go Auto, 2011).

In 2010 the brand sold more than 12.000 units, the next challenge was to create a new
campaign that could give the model a more exceptional character and continue building its
emotional attributes, keys for the target market, transmitting youth, modernity, prestige and
innovation. To find the clues of the campaign they saw the young people, what do they
need in this days? The answer was to be connected all the time! That was the beginning of
the message: “Yes, a car with Wi-Fi”
Marketing Communication 5
                                                                 Argentina, a creative country

And how did they tell it? They figured a trip in the car sharing the adventure with a friend
and a great music theme. The point was that the friend was connected with the Wi-Fi and
visible through a notebook. It was a brilliant way to get the awareness of people, merging
the attributes of the brand with a sophisticated humor (Effie Awards, 2011).

They produced two videos, as seen http://www.youtube.com/watch?v=O1MD8An3i4Y and
http://www.youtube.com/watch?v=z0_8ZfGmWqw&feature=related.




For the communication campaign they included multiple points of contact with customers
like Television and YouTube showing the commercials, a stand in the vocational resort
Pinamar, newspapers showing some technical approaches and playing with the public’s
surprise and radio simulating a call center answering silly questions about the car and the
Wi-Fi service. They traveled all the country showing the car and dressed the dealers with
the brand and Google.

The results was more than they expected; the limited edition was sold in less than a month,
the 68% of the people asked told that the spot added prestige to the brand, the innovation,
vehicle prestige, youth and happiness transmitted from the model in some cases doubled the
detected before the campaign (Effie Awards, 2011).
Marketing Communication 6
                                                                Argentina, a creative country

Another interesting campaign was developed by BBDO Argentina for the car Smart and
used tweets as animation frames to show in their Twitter page a cute smart car travelling
through the city as people watched it in a bustling street. The car passed many other ones
and lots of building before parking in a small place. Each frame of animation was made out
of the 140 characters permitted on Twitter.

The principal idea was to transmit that the car Smart fits in everywhere, even in 140
characters. The final message was: “Smart, a great idea for the city. Open your mind”. Pure
creativity! You can see the video here: http://www.youtube.com/watch?v=q-Ftn2qsIQQ
Marketing Communication 7
                                                                Argentina, a creative country

                                       References

AAP (2012). Informe oficial de la actividad publicitaria 2011 en la Argentina. Retrieved on
      August 11, 2012 from http://www.aapublicidad.org.ar/wp-
      content/inversion_publicitaria/2011/informe_inversion_publicitaria_2011.pdf

Automotive News (2011, January 4). Scoop confirmed: GM alliance between Google and
     Argentina. Retrieved on August 11, 2012 from
     http://www.autobuzz.au.com/blog/scoop-confirmed-gm-alliance-between-google-
     and-argentina/

BBC News (2012, May 29). Argentina country profile. Retrieved on August 11, 2012 from
     http://news.bbc.co.uk/2/hi/americas/country_profiles/1192478.stm#facts

Campanario, S. (2012, February 22). Argentina, cuarta potencia creativa. Retrieved on
     August 12, 2012 from http://www.ieco.clarin.com/economia/Argentina-cuarta-
     potencia-creativa_0_650934960.html

Clarin (2009, December 14). Argentina sigue en el podio creativo global. Retrieved on
        August 12, 2012 from http://www.argentina.ar/_es/economia-y-negocios/C2857-
        argentina-sigue-en-el-podio-creativo-global.php

Effie Awards (2011). Ganadores. Gran Effie 2011. Retrieved on August 12, 2012 from
       http://www.effieargentina.com/ganadores/index.html

Galbi (2008, September 14). US Annual Advertising Spending Since 1919. Retrieved on
       August 12, 2012 from http://www.galbithink.org/ad-spending.htm

Go Auto (2011, January 31). Released: Agile Chevrolet Google. Go Auto Motive.
      Retrieved on August 11, 2012 from http://www.goautomotive.info/released-agile-
      chevrolet-google/

Gunn (2012). The Gunn Report. Retrieved on August 12, 2012 from
      http://www.gunnreport.com/

Index Mundi (2011). Retrieved on August 9, 2012 from http://www.indexmundi.com
McCann Argentina (2011, October 14). Chevrolet Agile WIFI. Retrieved on August 10,
     2012 from http://www.youtube.com/watch?v=O1MD8An3i4Y

MPA (2012, July 24). Share of US advertising spend by medium. Retrieved on August 10,
      2012 from http://printinthemix.com/Fastfacts/Show/589
Marketing Communication 8
                                                              Argentina, a creative country

No somos nada (2011, February 18). Agile el primer auto con Wi Fi de la Argentina.
      Retrieved on August 12, 2012 from
      http://www.youtube.com/watch?v=z0_8ZfGmWqw&feature=related

OSF (2012, February 29). Mapping Digital Media: Argentina. Open Society Foundation.
      Retrieved on August 11, 2012 from
      http://www.soros.org/sites/default/files/mapping-digital-media-argentina-
      20120404.pdf

Smart (2012, April 9). Smart-El primer commercial en Twitter. Retrieved on August 12,
       2012 from http://www.youtube.com/watch?v=q-Ftn2qsIQQ

Smart Argentina (2012, April 11). Smart Argentina-The first commercial on twitter.
       Retrieved on August 12, 2012 from http://thisisnotadvertising.wordpress.com
       /2012/04/11/smart-argentina-the-first-commercial-on-twitter/

Startup Overseas (2010). Expanding a business in Argentina. Retrieved on August 11, 2012
       from http://www.startupoverseas.co.uk/starting-a-business-in-argentina/marketing-
       a-business.html

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Argentina a creative country - Martin Meister

  • 1. Marketing Communication 1 Argentina, a creative country Country Report Argentina a creative nation Martin Meister Marketing Communication August, 2012
  • 2. Marketing Communication 2 Argentina, a creative country Description of Argentina Argentina is the second largest country in South America behind Brazil, and the third economy of all Latin American nations reaching a GDP (ppp) per capita of almost 15,000 dollars (Index Mundi, 2011). The country covers a territory of almost 2.8 million square meters from a sub-tropical climate by the north to the sub-Antarctic on the south, passing through all the varieties of landscapes and weathers. Its terrain includes the great Andes mountain range, swamps, the plains of the Pampas and a long coastline on the Atlantic Ocean. Has a population of 42 million, 92% living in urban areas highly concentrated in the Federal Capital Buenos Aires with almost the 20% of the households. Most of the Argentinian are from a European origin (97%) being the 61% white Caucasian. The official language in Spanish and the most widespread religion is the catholic (Index Mundi, 2011). The country is rich in natural resources, an export oriented agricultural economy with a diversified industrial base, self-sufficient in foodstuffs, power and oil (Startup Overseas, 2010), with a well-educated workforce, being the 23th largest economy of the world (Index Mundi, 2011). However a deep recession foreshadowed economic collapse in 2001 leaving more than the half of the population under the poverty line. The country struggled with record debt default and large currency devaluation. (BBC News, 2012). By 2003 the recovery was under way, restructured their massive debt, the economy rebounded to grow more than 8.5% annually, taking advantage of their idle industrial and labor capacity, audacious debt restructuring, excellent international financial conditions and expansionary monetary fiscal policies (Index Mundi, 2011). Although this great success, poverty remains significant and unemployment high, many Argentines still await the benefits of the economic upturn (BBC News, 2012). In the international field, Argentina is considered one of the best points of entry to Mercosur, the regional common market composed of Argentina, Brazil, Paraguay, Uruguay, Chile, Bolivia y Peru, giving access to a market of 226 million people, representing the 40% of all Latin America GDP (Startup Overseas, 2010). As mentioned, most Argentines are primarily European descent, making them different from other Latin American countries especially concerning to the cultural and emotional behavior. However, they are still a Latin country with extended families still having prominence. The heads of powerful families command widespread respect, but with this comes the responsibility to care for others and to maintain personal and family honor. Argentinian people are open, warm and direct, and able to remain tactful and diplomatic. Their extrovert character makes them act with passion and sentimentality. In addition they
  • 3. Marketing Communication 3 Argentina, a creative country are good communicators and like to have large conversations and maintain little physical distance between speakers (Startup Overseas, 2010). Argentinian major communication medias Argentina is one of the leading madia markets in Latin America, with a strong development of its communication media, mainly because of their historical policy to favor access to cultural assets and services and the extent of the educational system (OSF, 2012). Despite the new emerging digital media platforms, conventional broadcasting and written paper still dominates the news, information and entertainment consumption. The country has more than 150 daily newspapers, a huge amount of radio stations, dozens of TV stations and one of the highest penetrations of pay-tv in the world, which could be practically considered as the 100% of all the households with TV sets. In the digital arena, by the end of 2011 Argentina had 28 million internet users, reaching almost the 70% of the population, being the second country in the continent behind Brazil in number of surfers (BBC News, 2012). Entering in the platforms, the leading morning newspapers are concentrated in Buenos Aires, with a national coverage and largely dominated by two brands: Clarín y La Nación, considered the best-selling national dailies by far. Even though the newspaper market has remained stable the last years, it has been affected by digitalization, losing circulation. According to the Open Society Media Program (OSF, 2012), the daily Clarín has loss 19% from 2008 to 2010. Despite the advance of the new digital medias, TV continues to be the medium of reference, having the most important place as source of news in the country. As it was mentioned, Argentina has a high penetration of pay-tv providing access to a wide range of channels, including foreign ones. However, the major consumption of TV is the free-to-air channels that are distributed by the pay-tv companies. The third media in importance as source of information are the radio stations, which attract the 48% of consumers, especially old age groups (OSF, 2012). According to the Argentinian Federal Broadcast Committee, in 2008 there were almost 2.000 private stations registered, of which 24% were commercial ones. If we look at the share advertising spend by medium (AAP, 2012), in 2011 the 40% of all the investment was used in the TV medias, with 34% for free-to-air channels and the rest for pay-tv. If we compare this distribution with the US usage (MPA, 2012) we see that the 51% is destined to TV, the difference is that the investment in pay-tv rises up to 17% percent in the US. The second medias are the written ones with the 35%, led by far by
  • 4. Marketing Communication 4 Argentina, a creative country newspapers with the 31% percent. Again, we see some differences with the US, where magazines have a higher weight with more than 18% of participation. Newspapers have only 13%. Very far from these two medias are radios and outdoor with the 3% and 5% respectively. Finally the digital platforms have a market share of 6% and the greatest growth the last year (2011). In the US Internet has a higher share, more than 9%. In 2011 for the first time in the history of Argentina, the total investment in medias reached the 1% of the GDP , but far from the US market that spend more than the double (Galbi, 2008). Traditional medias like TV and written have decreased in share the last 5 years from 79% to 75%, however newspaper remains strong with the same 31%. The emerging internet platforms have shown the greatest increase, capturing the 6% of the market (AAP, 2012). Some communication campaigns Argentina is considered one of the most creative countries in the world in terms communication. According to the English Gunn Report, that awards the creative excellence in advertising, the country has kept the third global place in 2008 and 2009, reaching the 4th place the last year 2011, behind US, UK and Brazil (Gunn, 2012). In the “creative efficiency” area are number one in the world, which links the advertising quality and the necessary investment to carry it out. For example, Brazil that is number 3 signs up more than 10 times advertising pieces than Argentina in Cannes (Campanario, 2012). An example of this global creativity was the release of the 200 limited edition of the Chevrolet´s Agile car that emerged from the alliance between General Motors and Google. The agreement of co-marketing with the aim of launching in 2011 a limited edition of the brand with Wi-Fi and access to the entire suite of Google applications. The connectivity was going to be provided by the company Movistar via a 3G Router with wireless Internet service free for one year. This allowed the clients and their guests access the Internet with any Wi-Fi device from the vehicle or nearby (Go Auto, 2011). In 2010 the brand sold more than 12.000 units, the next challenge was to create a new campaign that could give the model a more exceptional character and continue building its emotional attributes, keys for the target market, transmitting youth, modernity, prestige and innovation. To find the clues of the campaign they saw the young people, what do they need in this days? The answer was to be connected all the time! That was the beginning of the message: “Yes, a car with Wi-Fi”
  • 5. Marketing Communication 5 Argentina, a creative country And how did they tell it? They figured a trip in the car sharing the adventure with a friend and a great music theme. The point was that the friend was connected with the Wi-Fi and visible through a notebook. It was a brilliant way to get the awareness of people, merging the attributes of the brand with a sophisticated humor (Effie Awards, 2011). They produced two videos, as seen http://www.youtube.com/watch?v=O1MD8An3i4Y and http://www.youtube.com/watch?v=z0_8ZfGmWqw&feature=related. For the communication campaign they included multiple points of contact with customers like Television and YouTube showing the commercials, a stand in the vocational resort Pinamar, newspapers showing some technical approaches and playing with the public’s surprise and radio simulating a call center answering silly questions about the car and the Wi-Fi service. They traveled all the country showing the car and dressed the dealers with the brand and Google. The results was more than they expected; the limited edition was sold in less than a month, the 68% of the people asked told that the spot added prestige to the brand, the innovation, vehicle prestige, youth and happiness transmitted from the model in some cases doubled the detected before the campaign (Effie Awards, 2011).
  • 6. Marketing Communication 6 Argentina, a creative country Another interesting campaign was developed by BBDO Argentina for the car Smart and used tweets as animation frames to show in their Twitter page a cute smart car travelling through the city as people watched it in a bustling street. The car passed many other ones and lots of building before parking in a small place. Each frame of animation was made out of the 140 characters permitted on Twitter. The principal idea was to transmit that the car Smart fits in everywhere, even in 140 characters. The final message was: “Smart, a great idea for the city. Open your mind”. Pure creativity! You can see the video here: http://www.youtube.com/watch?v=q-Ftn2qsIQQ
  • 7. Marketing Communication 7 Argentina, a creative country References AAP (2012). Informe oficial de la actividad publicitaria 2011 en la Argentina. Retrieved on August 11, 2012 from http://www.aapublicidad.org.ar/wp- content/inversion_publicitaria/2011/informe_inversion_publicitaria_2011.pdf Automotive News (2011, January 4). Scoop confirmed: GM alliance between Google and Argentina. Retrieved on August 11, 2012 from http://www.autobuzz.au.com/blog/scoop-confirmed-gm-alliance-between-google- and-argentina/ BBC News (2012, May 29). Argentina country profile. Retrieved on August 11, 2012 from http://news.bbc.co.uk/2/hi/americas/country_profiles/1192478.stm#facts Campanario, S. (2012, February 22). Argentina, cuarta potencia creativa. Retrieved on August 12, 2012 from http://www.ieco.clarin.com/economia/Argentina-cuarta- potencia-creativa_0_650934960.html Clarin (2009, December 14). Argentina sigue en el podio creativo global. Retrieved on August 12, 2012 from http://www.argentina.ar/_es/economia-y-negocios/C2857- argentina-sigue-en-el-podio-creativo-global.php Effie Awards (2011). Ganadores. Gran Effie 2011. Retrieved on August 12, 2012 from http://www.effieargentina.com/ganadores/index.html Galbi (2008, September 14). US Annual Advertising Spending Since 1919. Retrieved on August 12, 2012 from http://www.galbithink.org/ad-spending.htm Go Auto (2011, January 31). Released: Agile Chevrolet Google. Go Auto Motive. Retrieved on August 11, 2012 from http://www.goautomotive.info/released-agile- chevrolet-google/ Gunn (2012). The Gunn Report. Retrieved on August 12, 2012 from http://www.gunnreport.com/ Index Mundi (2011). Retrieved on August 9, 2012 from http://www.indexmundi.com McCann Argentina (2011, October 14). Chevrolet Agile WIFI. Retrieved on August 10, 2012 from http://www.youtube.com/watch?v=O1MD8An3i4Y MPA (2012, July 24). Share of US advertising spend by medium. Retrieved on August 10, 2012 from http://printinthemix.com/Fastfacts/Show/589
  • 8. Marketing Communication 8 Argentina, a creative country No somos nada (2011, February 18). Agile el primer auto con Wi Fi de la Argentina. Retrieved on August 12, 2012 from http://www.youtube.com/watch?v=z0_8ZfGmWqw&feature=related OSF (2012, February 29). Mapping Digital Media: Argentina. Open Society Foundation. Retrieved on August 11, 2012 from http://www.soros.org/sites/default/files/mapping-digital-media-argentina- 20120404.pdf Smart (2012, April 9). Smart-El primer commercial en Twitter. Retrieved on August 12, 2012 from http://www.youtube.com/watch?v=q-Ftn2qsIQQ Smart Argentina (2012, April 11). Smart Argentina-The first commercial on twitter. Retrieved on August 12, 2012 from http://thisisnotadvertising.wordpress.com /2012/04/11/smart-argentina-the-first-commercial-on-twitter/ Startup Overseas (2010). Expanding a business in Argentina. Retrieved on August 11, 2012 from http://www.startupoverseas.co.uk/starting-a-business-in-argentina/marketing- a-business.html