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How to Take Customer Experience Seriously

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At Interaction Metrics, we take customer experience seriously. We’re not satisfied with techniques—like simplistic satisfaction surveys—that merely scratch the surface of customer experience, and you shouldn’t be either. To improve customer experience, you need an approach that recognizes the complexity of experience. And, you need clear customer experience metrics that measure what matters.

Get serious. Get a free MetricsLAB™. Or, simply drop us a line! http://www.interactionmetrics.com/

Publicada em: Serviços, Marketing
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