Kathy Duffy - An MBTI approach to more effective team working FINAL.ppt

An MBTI Approach to More
Effective Team Working:
understanding self and others
Kathy Duffy
Education Development Manager, NWD
Objectives of session
• Introduction to MBTI personality types
• Exploration of own type
• Understand how team working can be
affected by difference in personality
• An opportunity to explore strategies to
develop own approach to working with
others.
So, why are team dynamics
important?
• Think about a difficult team you have worked
in, where you felt other personalities were
hard to work with.
• Discuss in trios and highlight some of the
issues and consequences.
 Understanding self and others in terms of
personality types can help to inform more
effective approaches to team working
So… What is the MBTI?
The Myers Briggs Type Indicator is a tool or
framework for understanding our own Personality
Type and that of others.
• It is an indicator not a test so there are no right or
wrong answers
• It looks at normal behaviour
• It identifies preferences rather than
competencies, abilities or skills.
Remember…there is no better or worse Personality
Type to be!
About MBTI
• Purpose: Learn about Self & appreciate differences between
people
• Application: a development tool e.g. Developing your approach to
more effective team working
• History: Jung’s theory of leadership
• Research: Strong support for the reliability and validity of the
MBTI.
• Ethics: Each individual owns their data and can choose to share
it or not as they wish.
What is a preference?
The concept of ‘preference’
“Natural”
“Easy”
“Quick”
“Comfortable”
“Effortless”
“Unnatural”
“Difficult”
“Slower”
“Awkward”
“Took more Energy”
Basic Assumptions of Type Theory
• The MBTI questionnaire assesses preferences.
• Preferences are not absolutes: everyone uses all eight.
• Preferences are not abilities: MBTI preferences do not tell
you what you can and can’t do.
• There are no better or worse types: all types have potential!
• People are the best judges of their own type
The Four Dimensions of Type
Preferences are not absolutes: everyone uses
all eight
Extraversion and Introversion
Where you prefer to get and focus your ‘energy’ or attention
Sensing and iNtuition
What kind of information you prefer to gather and trust
Thinking and Feeling
What process you prefer to use in coming to decisions
Judging and Perceiving
What process you prefer to use in coming to decisions
Extraversion
Get energy from the
outer environment of
people and experiences
Focus energy and
attention outwards in
action
Introversion
Get energy from the
inner environment of
reflections and thoughts
Focus energy and
attention inwards in
reflection
E : I Where you prefer to get and
focus your ‘energy’ or attention
Analogy
E I
Ask yourself…
• How do you prefer to relax at the end of a stressful
week?
• How do you prefer to behave in meetings?
Extraversion vs
Do-think-do vs
Action vs
Talk things through vs
Expressive vs
Interaction vs
Breadth of interest vs
Introversion
Think-do-think
Reflection
Think things through
Contained
Concentration
Depth of interest
Characteristics
What is your preference?
While everyone can operate in both modes,
we do not prefer them equally.
Clear Not
Sure
Moderately
Clear
Moderately
Clear
Clear
E I
?
Sensing and iNtuition
What did you see?
Sensing
Prefer information coming
from the five senses
Focus on what is real
Value practical applications
iNtuition
Prefer information coming
from association
Focus on what might be
• Value imagination and
insight
S : I The kind of information you
prefer to gather and trust
What do you see?
See patterns
See the specifics
S N
then the pattern then the specifics
Sensing vs
Facts vs
Specifics vs
Realistic vs
Here and now vs
Practical vs
Observant vs
iNtuition
Ideas
Big picture
Imaginative
Anticipating the future
Theoretical
Conceptual
Characteristics
What is your preference?
While everyone can operate in both modes,
we do not prefer them equally.
Clear Not
Sure
Moderately
Clear
Moderately
Clear
Clear
S N
?
Thinking : Feeling
T F
Makes decisions by
stepping out of the
problem to be
objective
Makes decisions by
stepping into the
problem to be
compassionate
Thinking
Prefer to make decisions on the
basis of logic and objectivity
Quick to see errors and
give a critique
Step out of situations in
order to analyse
dispassionately
Feeling
Prefer to make decisions
on the basis of values
and personal convictions
Quick to show appreciation
and find common ground
Step into situations to
weigh human values and
motives
T : F What process you prefer
to use in coming to decisions
Ask yourself…
• What would you do if a friend was burgled?
• How do you show appreciation?
Thinking vs
Guided by cause-and-effect
reasoning vs
Logical analysis vs
Seek objective truth vs
Impersonal criteria vs
Critique vs
Focus on task vs
Feeling
Guided by personal
values
Understand others’ point of
view
Seek harmony
Personal circumstances
Praise
Focus on relationship
Characteristics
What is your preference?
While everyone can operate in both modes,
we do not prefer them equally.
Clear Not
Sure
Moderately
Clear
Moderately
Clear
Clear
T F
?
Judging
Prefer to live life in a
planned and organised
manner
Enjoy coming to closure
and being decisive
Avoid stressful last-minute
rushes
Perceiving
Prefer to live life in a
spontaneous and adaptable
manner
• Enjoy keeping options open
and being curious
• Feel energised by last-minute
pressures
J : P How you prefer to deal with the
world around you : your ‘lifestyle’
J : P Illustration
J P
Judging vs
Planned vs
Organised vs
Controlled vs
Structured vs
Scheduled vs
Perceiving
Emergent
Flexible
Unconstrained
Go with the flow
Spontaneous
Characteristics
Ask yourself…
• If tomorrow’s work were cancelled, what would you do?
• How do you do your food shopping?
What is your preference?
While everyone can operate in both modes,
we do not prefer them equally.
Clear Not
Sure
Moderately
Clear
Moderately
Clear
Clear
J P
?
31
Preference Type
When combined your preferences indicate your Preference Type:
E or I
S or N
T or F
J or P
There are 16 preference types (e.g. ESTP, INTJ, ENFP, INTJ etc)
Type of Type?!
√ Self Assessed Type
The preferences you have chosen so far combine to give your “Self
Assessed” Type.
Reported Type
The preference type reported after you have completed the MBTI
questionnaire. You will also get a ‘preference score’ showing how
consistently you chose one preference over the other.
→ Best Fit Type
You are the best judge of your own type!
Type Table (guide only – refer to detailed
descriptors / reference material)
ISTJ
Inspector
ISFJ
Protector
INFJ
Counsellor
INTJ
Mastermind
ISTP
Crafter
ISFP
Composer
INFP
Idealistic
INTP
Architect
ESTP
Promoter
ESFP
Performer
ENFP
Champion
ENTP
Inventor
ESTJ
Organiser
ESFJ
Provider
ENFJ
Coach
ENTJ
Leader
Now you know your type…
• Read your type descriptor
• What effect does this have in how you
interact in the workplace?
• Can you begin to see where personality
type might have an effect?
• How might different personality types
clash?
Group exercise
• In small groups, complete the following
task:
– Plan a training session for junior doctors on
‘Improving interview skills’
– Produce a flyer advertising your event
• One or two observers for each group
• Notice how the team works and how
individual personalities contribute.
Feedback from groups
• What different types of interaction did
you notice?
• Did you notice your own personality
affecting how you interacted?
• What aspects of the activity did you find
frustrating?
• Did you notice behaviours/actions of
others that surprised you?
Interactions with colleagues:
Intuitive types Sensing types
Bring up new possibilities Bring up pertinent facts
Anticipate future Realities of situation
Apply insight Apply experience
Focus on long-term Focus on what needs doing now
Feeling types Thinking types
Assess how others will react Analyse implications
Make exceptions for individuals Be consistent
Attach importance to values Attach importance to principles
Aim for harmony Create logical systems
Working in teams:
MBTI developments : MTR-i looks at team ‘types’
• Stretch = Difference between preferred and
actual team role
• Stretch can be developmental/motivating
• However, large/prolonged difference can result
in stress
Coach Crusader Explorer Innovator
ESFJ/ENFJ ISFP/INFP ENTP/ENFP INTJ/INFJ
Sculptor Curator Conductor Scientist
ESFP/ESTP ISFJ/ISTJ ESTJ/ENTJ ISTP/INTP
In summary
• Greater understanding of self and own
personality
• Appreciation of and respect for
difference in approach to work/team
• Questions / observations you might use
to give you better insight into those with
other personality preferences?
• Initial thinking on ways to be personally
more effective within teams, and
develop own team role/s
Contacts/References/Further reading
• Kathy Duffy BA Hons, RGN, MA Ed, MBTI Part 1 qualified; CIPD
Certificate in Coaching k.duffy@nwpgmd.nhs.uk
• MBTI resources materials: © OPP 2006
• http://www.businessballs.com/personalitystylesmodels.htm
• Introduction to Type (2000) © OPP
• Introduction to Type and Leadership (2008) © OPP
• http://www.opp.eu.com/psychometric_instruments/mbti/Pages/default.aspx
• http://www.slideshare.net/malpascoe/mbti-team-dynamics
• http://www.teamtechnology.co.uk/myersbriggs.html
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Kathy Duffy - An MBTI approach to more effective team working FINAL.ppt

  • 1. An MBTI Approach to More Effective Team Working: understanding self and others Kathy Duffy Education Development Manager, NWD
  • 2. Objectives of session • Introduction to MBTI personality types • Exploration of own type • Understand how team working can be affected by difference in personality • An opportunity to explore strategies to develop own approach to working with others.
  • 3. So, why are team dynamics important? • Think about a difficult team you have worked in, where you felt other personalities were hard to work with. • Discuss in trios and highlight some of the issues and consequences.  Understanding self and others in terms of personality types can help to inform more effective approaches to team working
  • 4. So… What is the MBTI? The Myers Briggs Type Indicator is a tool or framework for understanding our own Personality Type and that of others. • It is an indicator not a test so there are no right or wrong answers • It looks at normal behaviour • It identifies preferences rather than competencies, abilities or skills. Remember…there is no better or worse Personality Type to be!
  • 5. About MBTI • Purpose: Learn about Self & appreciate differences between people • Application: a development tool e.g. Developing your approach to more effective team working • History: Jung’s theory of leadership • Research: Strong support for the reliability and validity of the MBTI. • Ethics: Each individual owns their data and can choose to share it or not as they wish.
  • 6. What is a preference?
  • 7. The concept of ‘preference’ “Natural” “Easy” “Quick” “Comfortable” “Effortless” “Unnatural” “Difficult” “Slower” “Awkward” “Took more Energy”
  • 8. Basic Assumptions of Type Theory • The MBTI questionnaire assesses preferences. • Preferences are not absolutes: everyone uses all eight. • Preferences are not abilities: MBTI preferences do not tell you what you can and can’t do. • There are no better or worse types: all types have potential! • People are the best judges of their own type
  • 9. The Four Dimensions of Type Preferences are not absolutes: everyone uses all eight Extraversion and Introversion Where you prefer to get and focus your ‘energy’ or attention Sensing and iNtuition What kind of information you prefer to gather and trust Thinking and Feeling What process you prefer to use in coming to decisions Judging and Perceiving What process you prefer to use in coming to decisions
  • 10. Extraversion Get energy from the outer environment of people and experiences Focus energy and attention outwards in action Introversion Get energy from the inner environment of reflections and thoughts Focus energy and attention inwards in reflection E : I Where you prefer to get and focus your ‘energy’ or attention
  • 12. Ask yourself… • How do you prefer to relax at the end of a stressful week? • How do you prefer to behave in meetings?
  • 13. Extraversion vs Do-think-do vs Action vs Talk things through vs Expressive vs Interaction vs Breadth of interest vs Introversion Think-do-think Reflection Think things through Contained Concentration Depth of interest Characteristics
  • 14. What is your preference? While everyone can operate in both modes, we do not prefer them equally. Clear Not Sure Moderately Clear Moderately Clear Clear E I ?
  • 16. What did you see?
  • 17. Sensing Prefer information coming from the five senses Focus on what is real Value practical applications iNtuition Prefer information coming from association Focus on what might be • Value imagination and insight S : I The kind of information you prefer to gather and trust
  • 18. What do you see? See patterns See the specifics S N then the pattern then the specifics
  • 19. Sensing vs Facts vs Specifics vs Realistic vs Here and now vs Practical vs Observant vs iNtuition Ideas Big picture Imaginative Anticipating the future Theoretical Conceptual Characteristics
  • 20. What is your preference? While everyone can operate in both modes, we do not prefer them equally. Clear Not Sure Moderately Clear Moderately Clear Clear S N ?
  • 21. Thinking : Feeling T F Makes decisions by stepping out of the problem to be objective Makes decisions by stepping into the problem to be compassionate
  • 22. Thinking Prefer to make decisions on the basis of logic and objectivity Quick to see errors and give a critique Step out of situations in order to analyse dispassionately Feeling Prefer to make decisions on the basis of values and personal convictions Quick to show appreciation and find common ground Step into situations to weigh human values and motives T : F What process you prefer to use in coming to decisions
  • 23. Ask yourself… • What would you do if a friend was burgled? • How do you show appreciation?
  • 24. Thinking vs Guided by cause-and-effect reasoning vs Logical analysis vs Seek objective truth vs Impersonal criteria vs Critique vs Focus on task vs Feeling Guided by personal values Understand others’ point of view Seek harmony Personal circumstances Praise Focus on relationship Characteristics
  • 25. What is your preference? While everyone can operate in both modes, we do not prefer them equally. Clear Not Sure Moderately Clear Moderately Clear Clear T F ?
  • 26. Judging Prefer to live life in a planned and organised manner Enjoy coming to closure and being decisive Avoid stressful last-minute rushes Perceiving Prefer to live life in a spontaneous and adaptable manner • Enjoy keeping options open and being curious • Feel energised by last-minute pressures J : P How you prefer to deal with the world around you : your ‘lifestyle’
  • 27. J : P Illustration J P
  • 28. Judging vs Planned vs Organised vs Controlled vs Structured vs Scheduled vs Perceiving Emergent Flexible Unconstrained Go with the flow Spontaneous Characteristics
  • 29. Ask yourself… • If tomorrow’s work were cancelled, what would you do? • How do you do your food shopping?
  • 30. What is your preference? While everyone can operate in both modes, we do not prefer them equally. Clear Not Sure Moderately Clear Moderately Clear Clear J P ?
  • 31. 31 Preference Type When combined your preferences indicate your Preference Type: E or I S or N T or F J or P There are 16 preference types (e.g. ESTP, INTJ, ENFP, INTJ etc)
  • 32. Type of Type?! √ Self Assessed Type The preferences you have chosen so far combine to give your “Self Assessed” Type. Reported Type The preference type reported after you have completed the MBTI questionnaire. You will also get a ‘preference score’ showing how consistently you chose one preference over the other. → Best Fit Type You are the best judge of your own type!
  • 33. Type Table (guide only – refer to detailed descriptors / reference material) ISTJ Inspector ISFJ Protector INFJ Counsellor INTJ Mastermind ISTP Crafter ISFP Composer INFP Idealistic INTP Architect ESTP Promoter ESFP Performer ENFP Champion ENTP Inventor ESTJ Organiser ESFJ Provider ENFJ Coach ENTJ Leader
  • 34. Now you know your type… • Read your type descriptor • What effect does this have in how you interact in the workplace? • Can you begin to see where personality type might have an effect? • How might different personality types clash?
  • 35. Group exercise • In small groups, complete the following task: – Plan a training session for junior doctors on ‘Improving interview skills’ – Produce a flyer advertising your event • One or two observers for each group • Notice how the team works and how individual personalities contribute.
  • 36. Feedback from groups • What different types of interaction did you notice? • Did you notice your own personality affecting how you interacted? • What aspects of the activity did you find frustrating? • Did you notice behaviours/actions of others that surprised you?
  • 37. Interactions with colleagues: Intuitive types Sensing types Bring up new possibilities Bring up pertinent facts Anticipate future Realities of situation Apply insight Apply experience Focus on long-term Focus on what needs doing now Feeling types Thinking types Assess how others will react Analyse implications Make exceptions for individuals Be consistent Attach importance to values Attach importance to principles Aim for harmony Create logical systems
  • 38. Working in teams: MBTI developments : MTR-i looks at team ‘types’ • Stretch = Difference between preferred and actual team role • Stretch can be developmental/motivating • However, large/prolonged difference can result in stress Coach Crusader Explorer Innovator ESFJ/ENFJ ISFP/INFP ENTP/ENFP INTJ/INFJ Sculptor Curator Conductor Scientist ESFP/ESTP ISFJ/ISTJ ESTJ/ENTJ ISTP/INTP
  • 39. In summary • Greater understanding of self and own personality • Appreciation of and respect for difference in approach to work/team • Questions / observations you might use to give you better insight into those with other personality preferences? • Initial thinking on ways to be personally more effective within teams, and develop own team role/s
  • 40. Contacts/References/Further reading • Kathy Duffy BA Hons, RGN, MA Ed, MBTI Part 1 qualified; CIPD Certificate in Coaching k.duffy@nwpgmd.nhs.uk • MBTI resources materials: © OPP 2006 • http://www.businessballs.com/personalitystylesmodels.htm • Introduction to Type (2000) © OPP • Introduction to Type and Leadership (2008) © OPP • http://www.opp.eu.com/psychometric_instruments/mbti/Pages/default.aspx • http://www.slideshare.net/malpascoe/mbti-team-dynamics • http://www.teamtechnology.co.uk/myersbriggs.html