1. Mark C. Elliott vox: 781.259.3186
259 Lincoln Rd. cell: 781.308.1001
Lincoln, MA 01773 drake1959@yahoo.com
Summary:
Manager/technician with considerable experience in audio/visual event presentation for
corporate, industrial, medical, and educational clientele with an emphasis in sound, remote
collaboration, IT, and client interaction.
Professional Experience:
Sept. 2003 – Present Sodexo Leisure Services / Massachusetts Medical Society Waltham, MA
Technical Conference Services Manager
• Manage and provide technical support for outside clients in corporate conference center. Maintain
and advise new purchases of installed equipment base including projection, computers, sound
reinforcement, Internet connectivity (wired and wireless), Crestron automation, lighting; for five
conference rooms including 175 seat auditorium.
• Manage and provide technical support for in-house audio/visual services at a non-profit client
company. Support and maintain laptop computers (Win7, 8), desktop data projectors (LCD and
DLP), flipcharts, whiteboards, etc. for fifteen in-house conference rooms. Specify and advise
purchases of replacement equipment as it becomes needed.
• Provide video production services as required by client in multi-camera robotic digital video
recording environment.
• Provide technical support for online collaborative presentations, including, but not exclusive to
Adobe Connect.
• Advise and provide technical support for three satellite offices.
• Manage and maintain mobile computer training center, involving desktop PCs, notebooks, wired
and wireless connectivity (local and Internet).
• Manage and maintain multipoint video conference systems (Polycom FX, EX, 128) to address
both internal IP and external ISDN conferencing.
• Designed and built mobile 20 microphone automated conference phone system. Serially
controlled Gentner/ClearOne automixing/hybrid, recorder for rooms up to 40 people.
• Working knowledge of Windows 8.1, 7, XP, MS Office, Adobe Acrobat, Visual One scheduling
software, QuickCad, Photoshop. Some knowledge of other online collaboration tools (Webex,
Go2Meeting, etc.). Extensive local networking experience in both newer and legacy systems.
Oct. 1986 – Feb. 2000, Sept. 2001 – Sept. 2003 Duckwater Productions Lincoln, MA
Engineer and President
Self started company providing freelance services including:
• Audio/visual technical support for corporate/industrial events from 10 – 5000 people; installation
and operation of diverse media equipment in venues from hotel breakouts to convention
ballrooms. Wide array of equipment used – projection by Christie, Sanyo, Eiki, Proxima, NEC,
etc. mixers include Mackie, Soundcraft, Tascam, Yamaha, Allen & Heath, etc. wireless gear from
Shure, Sennhieser, AT, Telex, etc.
• Audio for broadcast, cable and corporate television; expert use of an array of high-end audio
gear, television production technique, stamina and assertiveness, client relations. Gear used
includes Shure, PSC mixers, Lectrosonics, Sony, Sennhieser, Shoepps, Neumann microphones.
• Audio support for consumer/industrial productions; multi-track digital non-linear audio editing,
cassette and compact disc production, computer generated graphic art.

2. Feb. 2000 – Sept. 2001 Creative Technology Alameda, CA
Project Manager / Technician
• Pre-production and on-site management of A/V equipment and/or staff during events ranging
from 200-4000 attendees, including extensive end-client contact.
• Account management for several European financial road-show accounts, as well as on-site
technician.
• Solid hands-on working knowledge of computers and Power Point presentation software.
• Assisted setup of Boston office facility, including computer network.
• On-site responsibilities included: supervision of A/V conference staff, client liaison, technical
support when necessary, tracking equipment needs, doing what it takes to get the show on.
• In-house responsibilities included: pre-production using IntelEvent scheduling and management
software, gear QC, booking labor, client relations, assisting IT manager, and facility management.
Jun. 1984 - Sept. 1986 Laser Disc Computer Systems Cambridge, MA
Video Engineer
Technical liaison for a small venture capital high tech startup doing research and development in
interactive video disc technologies. Responsibilities included:
• Maintenance and operation of video simulation lab.
• Design and specification of prototype development systems.
• Design specification of software tools used in product development.
• Supervision of Beta test unit construction.
• Installation and service of field Beta units.
• Supervision of online video disc mastering.
• Compiled/wrote several manuals including field service and manufacturing protocols.
• Worked as an on-site tech at trade shows.
• Designed a power supply/audio amplifier module for use in arcade games.
Education:
B.A. Visual Arts/Communications 1981- Antioch College, Yellow Springs, OH