SlideShare uma empresa Scribd logo
1 de 30
Co-designing
a city with
its citizens
Samantha B. Wolfe
City of Gainesville
GAINESVILLE
Est. 1869
126k
citizens
44% between ages 20-35
12% born in foreign country
9% have a disability
5% veterans
51k
house-
holds
62% renter occupied
40% families
7% occupied by senior
resident living alone
4.3% unemployment rate
$32k median annual income
36% below poverty level
18k with no higher education
Is this
our best
Gainesville?
Citizen-Centered
Gainesville
The Purpose of the
City is the People of
the City
“Preeminence isn’t
about rankings.
It’s about our shared
purpose to create a
better world.” UF
16
1
2
3
4
5
6
We embrace a
shared sense of
purpose
We’re relational, not
transactional
We adopt an
entrepreneurial
mindset.
We make it modular.
We show people
where they are in
the process.
We empower
citizens at every
interaction.
SIX NEW WAYS TO WORK
what’s next?
● aligning community & operational
goals with resource allocation
● improving communication &
collaboration
● enhancing & embracing technology
enhancing &
embracing
technology
SIMULATION
!
The town of Los Verdes’
recycling program has stalled.
>> Mayor Brian Johnson introduced residential recycling
when he came into office two years ago.
>> Los Verdes is not densely populated; recycling efforts
are expensive and energy intensive.
>> The state university, which is home to 10,000 students,
recycles 75% of its waste, the highest level of recycling in
town.
>> In an effort to accelerate success, Mayor Johnson has
created a project for our innovation teams.
Los Verdes Background
DEFINE THE
CHALLENGE
Given the background information of Los Verdes and
the goals for Mayor Johnson, which of the following
will lead to the best outcome for Los Verdes?
Increase participation in Los Verdes’
recycling program from 40% to 50%
Make Los Verdes the recognized green
leader by solving all of its current and future
environmental problems.
Increase sustainable behavior among Los
Verdes’ citizens.
1
2
3
BRAINSTORM
Here are some ideas to increase sustainable behavior among Los Verdes' citizens:- Partner with the university to educate students on recycling and sustainability, who can then spread the word to the community. Students could volunteer to help with outreach.- Conduct a community survey to understand barriers to recycling and identify trusted community leaders to champion the cause. - Launch a friendly competition between neighborhoods to see who can recycle the most. Publicly recognize top performers.- Make recycling as convenient as possible by providing curbside bins and multiple drop-off locations. - Educate on what can/can't be recycled and common contamination issues. Aim to reduce items ending up in landfill.- In
Here are some ideas to increase sustainable behavior among Los Verdes' citizens:- Partner with the university to educate students on recycling and sustainability, who can then spread the word to the community. Students could volunteer to help with outreach.- Conduct a community survey to understand barriers to recycling and identify trusted community leaders to champion the cause. - Launch a friendly competition between neighborhoods to see who can recycle the most. Publicly recognize top performers.- Make recycling as convenient as possible by providing curbside bins and multiple drop-off locations. - Educate on what can/can't be recycled and common contamination issues. Aim to reduce items ending up in landfill.- In

Mais conteúdo relacionado

Mais procurados

Village Council Slide Presentation
Village Council Slide PresentationVillage Council Slide Presentation
Village Council Slide PresentationAZPCTA
 
Community Organizing in Communities of Color
Community Organizing in Communities of ColorCommunity Organizing in Communities of Color
Community Organizing in Communities of ColorTalkingTransitionSlides
 
Building an Inclusive Economy: The Co-operative Difference
Building an Inclusive Economy: The Co-operative DifferenceBuilding an Inclusive Economy: The Co-operative Difference
Building an Inclusive Economy: The Co-operative DifferenceNFCACoops
 
Housing situation in Roma settlements in Slovakia
Housing situation in Roma settlements in SlovakiaHousing situation in Roma settlements in Slovakia
Housing situation in Roma settlements in Slovakiahabitatmacedonia
 
Csa powerpoint deck
Csa powerpoint deckCsa powerpoint deck
Csa powerpoint deckNicholas Lal
 
Neighbourhood Insight for Clapham
Neighbourhood Insight for ClaphamNeighbourhood Insight for Clapham
Neighbourhood Insight for ClaphamNoel Hatch
 
Convener - Coalition for grassroots human rights defenders, Kenya
Convener - Coalition for grassroots human rights defenders, KenyaConvener - Coalition for grassroots human rights defenders, Kenya
Convener - Coalition for grassroots human rights defenders, KenyaSIANI
 
Community Access, Inc.
Community Access, Inc.Community Access, Inc.
Community Access, Inc.jwilliams2k
 
Situational analysis on civic role and responsibilities as a citizen
Situational analysis on civic role and responsibilities as a citizen Situational analysis on civic role and responsibilities as a citizen
Situational analysis on civic role and responsibilities as a citizen Ali Raza
 

Mais procurados (13)

IUPP Overview
IUPP OverviewIUPP Overview
IUPP Overview
 
CPI 2013 Impact Report
CPI 2013 Impact ReportCPI 2013 Impact Report
CPI 2013 Impact Report
 
Village Council Slide Presentation
Village Council Slide PresentationVillage Council Slide Presentation
Village Council Slide Presentation
 
Community Organizing in Communities of Color
Community Organizing in Communities of ColorCommunity Organizing in Communities of Color
Community Organizing in Communities of Color
 
GENERAL PRESENTATION FCWE 2017
GENERAL PRESENTATION FCWE 2017GENERAL PRESENTATION FCWE 2017
GENERAL PRESENTATION FCWE 2017
 
Building an Inclusive Economy: The Co-operative Difference
Building an Inclusive Economy: The Co-operative DifferenceBuilding an Inclusive Economy: The Co-operative Difference
Building an Inclusive Economy: The Co-operative Difference
 
Tempe State of the City Address 2017
Tempe State of the City Address 2017Tempe State of the City Address 2017
Tempe State of the City Address 2017
 
Housing situation in Roma settlements in Slovakia
Housing situation in Roma settlements in SlovakiaHousing situation in Roma settlements in Slovakia
Housing situation in Roma settlements in Slovakia
 
Csa powerpoint deck
Csa powerpoint deckCsa powerpoint deck
Csa powerpoint deck
 
Neighbourhood Insight for Clapham
Neighbourhood Insight for ClaphamNeighbourhood Insight for Clapham
Neighbourhood Insight for Clapham
 
Convener - Coalition for grassroots human rights defenders, Kenya
Convener - Coalition for grassroots human rights defenders, KenyaConvener - Coalition for grassroots human rights defenders, Kenya
Convener - Coalition for grassroots human rights defenders, Kenya
 
Community Access, Inc.
Community Access, Inc.Community Access, Inc.
Community Access, Inc.
 
Situational analysis on civic role and responsibilities as a citizen
Situational analysis on civic role and responsibilities as a citizen Situational analysis on civic role and responsibilities as a citizen
Situational analysis on civic role and responsibilities as a citizen
 

Destaque

УЗПТ 2014 про пос бник
УЗПТ 2014 про пос бникУЗПТ 2014 про пос бник
УЗПТ 2014 про пос бникMARO51
 
выступление руковотиделя уо 2013
выступление руковотиделя уо 2013выступление руковотиделя уо 2013
выступление руковотиделя уо 2013Эльвина Юсупова
 
Peoria view across from Bartelme Park of 111 S. Peoria
Peoria view across from Bartelme Park of 111 S. Peoria Peoria view across from Bartelme Park of 111 S. Peoria
Peoria view across from Bartelme Park of 111 S. Peoria Richard Dees
 
Rainbow International Cleaning & Odor Services
Rainbow International Cleaning & Odor ServicesRainbow International Cleaning & Odor Services
Rainbow International Cleaning & Odor ServicesDGCommunications
 
Orgb 300 presentation 1.2
Orgb 300 presentation 1.2Orgb 300 presentation 1.2
Orgb 300 presentation 1.2drexelgroup6
 
Fórum ABEP Bahia - Conpsi 2015 - Salvador
Fórum ABEP Bahia - Conpsi 2015 - SalvadorFórum ABEP Bahia - Conpsi 2015 - Salvador
Fórum ABEP Bahia - Conpsi 2015 - SalvadorGraça Santiago
 
Jonathan Kahn: Using content strategy to save your organization (Webdagene 2013)
Jonathan Kahn: Using content strategy to save your organization (Webdagene 2013)Jonathan Kahn: Using content strategy to save your organization (Webdagene 2013)
Jonathan Kahn: Using content strategy to save your organization (Webdagene 2013)webdagene
 
Co-designing Infographics: The case of the RiotID Eucational Material Project
Co-designing Infographics: The case of the RiotID Eucational Material Project Co-designing Infographics: The case of the RiotID Eucational Material Project
Co-designing Infographics: The case of the RiotID Eucational Material Project Isabella Rega
 
Becoming Design-Led : Lianza13 Conference
Becoming Design-Led : Lianza13 ConferenceBecoming Design-Led : Lianza13 Conference
Becoming Design-Led : Lianza13 ConferencePenny Hagen
 
A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoo...
A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoo...A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoo...
A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoo...ServDes
 
'Information in context': Co-designing workplace structures and systems for o...
'Information in context': Co-designing workplace structures and systems for o...'Information in context': Co-designing workplace structures and systems for o...
'Information in context': Co-designing workplace structures and systems for o...Zaana Jaclyn
 
Ateliers de co-design seniors - HOST
Ateliers de co-design seniors - HOSTAteliers de co-design seniors - HOST
Ateliers de co-design seniors - HOSTPatrick Vincent
 
Energy Grid Tie: Smart Technology, Cooling, Modularity, Monitoring | Parker H...
Energy Grid Tie: Smart Technology, Cooling, Modularity, Monitoring | Parker H...Energy Grid Tie: Smart Technology, Cooling, Modularity, Monitoring | Parker H...
Energy Grid Tie: Smart Technology, Cooling, Modularity, Monitoring | Parker H...Parker Hannifin Corporation
 
Kevin Hoffmann: Co-Designing Content
Kevin Hoffmann: Co-Designing ContentKevin Hoffmann: Co-Designing Content
Kevin Hoffmann: Co-Designing Contentwebdagene
 
NYPD Assistance and Training
NYPD Assistance and TrainingNYPD Assistance and Training
NYPD Assistance and TrainingCindy Krumholtz
 
Co-designing technology with children
Co-designing technology with childrenCo-designing technology with children
Co-designing technology with childrenMonica Ferraro
 
Taking the next step: Building Organisational Co-design Capability
Taking the next step: Building Organisational Co-design CapabilityTaking the next step: Building Organisational Co-design Capability
Taking the next step: Building Organisational Co-design CapabilityPenny Hagen
 

Destaque (20)

УЗПТ 2014 про пос бник
УЗПТ 2014 про пос бникУЗПТ 2014 про пос бник
УЗПТ 2014 про пос бник
 
Redes sociales 
Redes sociales Redes sociales 
Redes sociales 
 
выступление руковотиделя уо 2013
выступление руковотиделя уо 2013выступление руковотиделя уо 2013
выступление руковотиделя уо 2013
 
Peoria view across from Bartelme Park of 111 S. Peoria
Peoria view across from Bartelme Park of 111 S. Peoria Peoria view across from Bartelme Park of 111 S. Peoria
Peoria view across from Bartelme Park of 111 S. Peoria
 
Rainbow International Cleaning & Odor Services
Rainbow International Cleaning & Odor ServicesRainbow International Cleaning & Odor Services
Rainbow International Cleaning & Odor Services
 
Orgb 300 presentation 1.2
Orgb 300 presentation 1.2Orgb 300 presentation 1.2
Orgb 300 presentation 1.2
 
Fórum ABEP Bahia - Conpsi 2015 - Salvador
Fórum ABEP Bahia - Conpsi 2015 - SalvadorFórum ABEP Bahia - Conpsi 2015 - Salvador
Fórum ABEP Bahia - Conpsi 2015 - Salvador
 
Jonathan Kahn: Using content strategy to save your organization (Webdagene 2013)
Jonathan Kahn: Using content strategy to save your organization (Webdagene 2013)Jonathan Kahn: Using content strategy to save your organization (Webdagene 2013)
Jonathan Kahn: Using content strategy to save your organization (Webdagene 2013)
 
Co-designing Infographics: The case of the RiotID Eucational Material Project
Co-designing Infographics: The case of the RiotID Eucational Material Project Co-designing Infographics: The case of the RiotID Eucational Material Project
Co-designing Infographics: The case of the RiotID Eucational Material Project
 
Becoming Design-Led : Lianza13 Conference
Becoming Design-Led : Lianza13 ConferenceBecoming Design-Led : Lianza13 Conference
Becoming Design-Led : Lianza13 Conference
 
A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoo...
A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoo...A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoo...
A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoo...
 
'Information in context': Co-designing workplace structures and systems for o...
'Information in context': Co-designing workplace structures and systems for o...'Information in context': Co-designing workplace structures and systems for o...
'Information in context': Co-designing workplace structures and systems for o...
 
Ateliers de co-design seniors - HOST
Ateliers de co-design seniors - HOSTAteliers de co-design seniors - HOST
Ateliers de co-design seniors - HOST
 
Energy Grid Tie: Smart Technology, Cooling, Modularity, Monitoring | Parker H...
Energy Grid Tie: Smart Technology, Cooling, Modularity, Monitoring | Parker H...Energy Grid Tie: Smart Technology, Cooling, Modularity, Monitoring | Parker H...
Energy Grid Tie: Smart Technology, Cooling, Modularity, Monitoring | Parker H...
 
Co designing campus
Co designing campusCo designing campus
Co designing campus
 
Kevin Hoffmann: Co-Designing Content
Kevin Hoffmann: Co-Designing ContentKevin Hoffmann: Co-Designing Content
Kevin Hoffmann: Co-Designing Content
 
NYPD Assistance and Training
NYPD Assistance and TrainingNYPD Assistance and Training
NYPD Assistance and Training
 
Co-designing technology with children
Co-designing technology with childrenCo-designing technology with children
Co-designing technology with children
 
Taking the next step: Building Organisational Co-design Capability
Taking the next step: Building Organisational Co-design CapabilityTaking the next step: Building Organisational Co-design Capability
Taking the next step: Building Organisational Co-design Capability
 
Co-Design - more than post-its and goodwill
Co-Design - more than post-its and goodwillCo-Design - more than post-its and goodwill
Co-Design - more than post-its and goodwill
 

Semelhante a Here are some ideas to increase sustainable behavior among Los Verdes' citizens:- Partner with the university to educate students on recycling and sustainability, who can then spread the word to the community. Students could volunteer to help with outreach.- Conduct a community survey to understand barriers to recycling and identify trusted community leaders to champion the cause. - Launch a friendly competition between neighborhoods to see who can recycle the most. Publicly recognize top performers.- Make recycling as convenient as possible by providing curbside bins and multiple drop-off locations. - Educate on what can/can't be recycled and common contamination issues. Aim to reduce items ending up in landfill.- In

Social Capital Inc. Overview with Sample Web Portal Slides
Social Capital Inc. Overview with Sample Web Portal SlidesSocial Capital Inc. Overview with Sample Web Portal Slides
Social Capital Inc. Overview with Sample Web Portal SlidesDavid Crowley
 
listener Lincoln university_part2
 listener Lincoln university_part2 listener Lincoln university_part2
listener Lincoln university_part2GSLNetwork
 
Recruitment and Retention of Volunteers Presentation
Recruitment and Retention of Volunteers PresentationRecruitment and Retention of Volunteers Presentation
Recruitment and Retention of Volunteers PresentationCANorfolk
 
logan2026citydirections
logan2026citydirectionslogan2026citydirections
logan2026citydirectionsHeidi Russo
 
Ext conference lb 10 18-10
Ext conference lb 10 18-10Ext conference lb 10 18-10
Ext conference lb 10 18-10lauraebrown
 
Planning Ahead for Aging: Age-Friendly Communities and Regions
Planning Ahead for Aging: Age-Friendly Communities and RegionsPlanning Ahead for Aging: Age-Friendly Communities and Regions
Planning Ahead for Aging: Age-Friendly Communities and RegionsRPO America
 
Planning Ahead for Aging: Age-Friendly Communities and Regions
Planning Ahead for Aging: Age-Friendly Communities and RegionsPlanning Ahead for Aging: Age-Friendly Communities and Regions
Planning Ahead for Aging: Age-Friendly Communities and Regionsnado-web
 
Asset-Based and Collaborative Strategies for Community Economic Development
Asset-Based and Collaborative Strategies for Community Economic DevelopmentAsset-Based and Collaborative Strategies for Community Economic Development
Asset-Based and Collaborative Strategies for Community Economic Developmentsondramilkie
 
Mayor Gregor Robertson - Presentation on Inclusive Economic Development in Va...
Mayor Gregor Robertson - Presentation on Inclusive Economic Development in Va...Mayor Gregor Robertson - Presentation on Inclusive Economic Development in Va...
Mayor Gregor Robertson - Presentation on Inclusive Economic Development in Va...City of Vancouver
 
Grace Under Pressure: How to Build Engagement and Capacity for Action in Dist...
Grace Under Pressure: How to Build Engagement and Capacity for Action in Dist...Grace Under Pressure: How to Build Engagement and Capacity for Action in Dist...
Grace Under Pressure: How to Build Engagement and Capacity for Action in Dist...EPIPNational
 
2012 Counterpart Report Annual Report
2012 Counterpart Report Annual Report2012 Counterpart Report Annual Report
2012 Counterpart Report Annual ReportIdara Umoh, MBA, CHFP
 
Lessons in Leadership and Sustainability from Greensburg KS 7 13-10
Lessons in Leadership and Sustainability from Greensburg KS 7 13-10Lessons in Leadership and Sustainability from Greensburg KS 7 13-10
Lessons in Leadership and Sustainability from Greensburg KS 7 13-10lauraebrown
 
The economics of place - the value of building communities around people st. ...
The economics of place - the value of building communities around people st. ...The economics of place - the value of building communities around people st. ...
The economics of place - the value of building communities around people st. ...Trailnet
 
NNUP Quality of Life Plan
NNUP Quality of Life PlanNNUP Quality of Life Plan
NNUP Quality of Life PlanBecky Lewis
 

Semelhante a Here are some ideas to increase sustainable behavior among Los Verdes' citizens:- Partner with the university to educate students on recycling and sustainability, who can then spread the word to the community. Students could volunteer to help with outreach.- Conduct a community survey to understand barriers to recycling and identify trusted community leaders to champion the cause. - Launch a friendly competition between neighborhoods to see who can recycle the most. Publicly recognize top performers.- Make recycling as convenient as possible by providing curbside bins and multiple drop-off locations. - Educate on what can/can't be recycled and common contamination issues. Aim to reduce items ending up in landfill.- In (20)

Social Capital Inc. Overview with Sample Web Portal Slides
Social Capital Inc. Overview with Sample Web Portal SlidesSocial Capital Inc. Overview with Sample Web Portal Slides
Social Capital Inc. Overview with Sample Web Portal Slides
 
listener Lincoln university_part2
 listener Lincoln university_part2 listener Lincoln university_part2
listener Lincoln university_part2
 
Recruitment and Retention of Volunteers Presentation
Recruitment and Retention of Volunteers PresentationRecruitment and Retention of Volunteers Presentation
Recruitment and Retention of Volunteers Presentation
 
logan2026citydirections
logan2026citydirectionslogan2026citydirections
logan2026citydirections
 
Ext conference lb 10 18-10
Ext conference lb 10 18-10Ext conference lb 10 18-10
Ext conference lb 10 18-10
 
Planning Ahead for Aging: Age-Friendly Communities and Regions
Planning Ahead for Aging: Age-Friendly Communities and RegionsPlanning Ahead for Aging: Age-Friendly Communities and Regions
Planning Ahead for Aging: Age-Friendly Communities and Regions
 
Planning Ahead for Aging: Age-Friendly Communities and Regions
Planning Ahead for Aging: Age-Friendly Communities and RegionsPlanning Ahead for Aging: Age-Friendly Communities and Regions
Planning Ahead for Aging: Age-Friendly Communities and Regions
 
CLF Presentation July 2013
CLF Presentation July 2013CLF Presentation July 2013
CLF Presentation July 2013
 
Asset-Based and Collaborative Strategies for Community Economic Development
Asset-Based and Collaborative Strategies for Community Economic DevelopmentAsset-Based and Collaborative Strategies for Community Economic Development
Asset-Based and Collaborative Strategies for Community Economic Development
 
ReCONNECT NC info
ReCONNECT NC infoReCONNECT NC info
ReCONNECT NC info
 
Design Action Teams: Dublin, Ireland Pilot Presentation
Design Action Teams: Dublin, Ireland Pilot PresentationDesign Action Teams: Dublin, Ireland Pilot Presentation
Design Action Teams: Dublin, Ireland Pilot Presentation
 
SSC2011_Rebecca Hix PPT
SSC2011_Rebecca Hix PPTSSC2011_Rebecca Hix PPT
SSC2011_Rebecca Hix PPT
 
lw_spr2016
lw_spr2016lw_spr2016
lw_spr2016
 
Mayor Gregor Robertson - Presentation on Inclusive Economic Development in Va...
Mayor Gregor Robertson - Presentation on Inclusive Economic Development in Va...Mayor Gregor Robertson - Presentation on Inclusive Economic Development in Va...
Mayor Gregor Robertson - Presentation on Inclusive Economic Development in Va...
 
Grace Under Pressure: How to Build Engagement and Capacity for Action in Dist...
Grace Under Pressure: How to Build Engagement and Capacity for Action in Dist...Grace Under Pressure: How to Build Engagement and Capacity for Action in Dist...
Grace Under Pressure: How to Build Engagement and Capacity for Action in Dist...
 
Equitable Regionalism in the Bay Area
Equitable Regionalism in the Bay AreaEquitable Regionalism in the Bay Area
Equitable Regionalism in the Bay Area
 
2012 Counterpart Report Annual Report
2012 Counterpart Report Annual Report2012 Counterpart Report Annual Report
2012 Counterpart Report Annual Report
 
Lessons in Leadership and Sustainability from Greensburg KS 7 13-10
Lessons in Leadership and Sustainability from Greensburg KS 7 13-10Lessons in Leadership and Sustainability from Greensburg KS 7 13-10
Lessons in Leadership and Sustainability from Greensburg KS 7 13-10
 
The economics of place - the value of building communities around people st. ...
The economics of place - the value of building communities around people st. ...The economics of place - the value of building communities around people st. ...
The economics of place - the value of building communities around people st. ...
 
NNUP Quality of Life Plan
NNUP Quality of Life PlanNNUP Quality of Life Plan
NNUP Quality of Life Plan
 

Mais de Margaret Lee

The Future of SeeClickFix
The Future of SeeClickFixThe Future of SeeClickFix
The Future of SeeClickFixMargaret Lee
 
SeeClickFix Product Updates and Training: Requests & Work Orders
SeeClickFix Product Updates and Training: Requests & Work OrdersSeeClickFix Product Updates and Training: Requests & Work Orders
SeeClickFix Product Updates and Training: Requests & Work OrdersMargaret Lee
 
The New Haven Story: Growing with SeeClickFix
The New Haven Story: Growing with SeeClickFixThe New Haven Story: Growing with SeeClickFix
The New Haven Story: Growing with SeeClickFixMargaret Lee
 
SeeClickFix in Rural Communities
SeeClickFix in Rural CommunitiesSeeClickFix in Rural Communities
SeeClickFix in Rural CommunitiesMargaret Lee
 
Keynote Address by Ben Berkowitz
Keynote Address by Ben BerkowitzKeynote Address by Ben Berkowitz
Keynote Address by Ben BerkowitzMargaret Lee
 
Integrations Training
Integrations TrainingIntegrations Training
Integrations TrainingMargaret Lee
 
Account Configuration: Best Practices & Tips
Account Configuration: Best Practices & TipsAccount Configuration: Best Practices & Tips
Account Configuration: Best Practices & TipsMargaret Lee
 
Promoting Internal Buy-In & Improving Workflows
Promoting Internal Buy-In & Improving WorkflowsPromoting Internal Buy-In & Improving Workflows
Promoting Internal Buy-In & Improving WorkflowsMargaret Lee
 
SeeClickFix Goes to School: A review of Susquehanna University’s 2016 deployment
SeeClickFix Goes to School: A review of Susquehanna University’s 2016 deploymentSeeClickFix Goes to School: A review of Susquehanna University’s 2016 deployment
SeeClickFix Goes to School: A review of Susquehanna University’s 2016 deploymentMargaret Lee
 
Improving the Quality of Life in Our Cities: How an efficient 311 system can...
Improving the Quality of  Life in Our Cities: How an efficient 311 system can...Improving the Quality of  Life in Our Cities: How an efficient 311 system can...
Improving the Quality of Life in Our Cities: How an efficient 311 system can...Margaret Lee
 
St. Petersburg, FL: City and County Relationships
St. Petersburg, FL:  City and County RelationshipsSt. Petersburg, FL:  City and County Relationships
St. Petersburg, FL: City and County RelationshipsMargaret Lee
 
Public Health Concerns
Public Health ConcernsPublic Health Concerns
Public Health ConcernsMargaret Lee
 
Product Training: SeeClickFix Work
Product Training: SeeClickFix WorkProduct Training: SeeClickFix Work
Product Training: SeeClickFix WorkMargaret Lee
 
Product Training: Internal Communication
Product Training: Internal CommunicationProduct Training: Internal Communication
Product Training: Internal CommunicationMargaret Lee
 
Pro Tips for Implementing SeeClickFix
Pro Tips for Implementing SeeClickFixPro Tips for Implementing SeeClickFix
Pro Tips for Implementing SeeClickFixMargaret Lee
 
Detroit Implementation and Internal Buy-In
Detroit Implementation and Internal Buy-InDetroit Implementation and Internal Buy-In
Detroit Implementation and Internal Buy-InMargaret Lee
 
Communication Strategies for Local Government
Communication Strategies for Local GovernmentCommunication Strategies for Local Government
Communication Strategies for Local GovernmentMargaret Lee
 
Charles Dickens, America's Invisible Third Party and the Tech We Need
Charles Dickens, America's Invisible Third Party and the Tech We NeedCharles Dickens, America's Invisible Third Party and the Tech We Need
Charles Dickens, America's Invisible Third Party and the Tech We NeedMargaret Lee
 
Building a 311 Call Center
Building a 311 Call CenterBuilding a 311 Call Center
Building a 311 Call CenterMargaret Lee
 

Mais de Margaret Lee (19)

The Future of SeeClickFix
The Future of SeeClickFixThe Future of SeeClickFix
The Future of SeeClickFix
 
SeeClickFix Product Updates and Training: Requests & Work Orders
SeeClickFix Product Updates and Training: Requests & Work OrdersSeeClickFix Product Updates and Training: Requests & Work Orders
SeeClickFix Product Updates and Training: Requests & Work Orders
 
The New Haven Story: Growing with SeeClickFix
The New Haven Story: Growing with SeeClickFixThe New Haven Story: Growing with SeeClickFix
The New Haven Story: Growing with SeeClickFix
 
SeeClickFix in Rural Communities
SeeClickFix in Rural CommunitiesSeeClickFix in Rural Communities
SeeClickFix in Rural Communities
 
Keynote Address by Ben Berkowitz
Keynote Address by Ben BerkowitzKeynote Address by Ben Berkowitz
Keynote Address by Ben Berkowitz
 
Integrations Training
Integrations TrainingIntegrations Training
Integrations Training
 
Account Configuration: Best Practices & Tips
Account Configuration: Best Practices & TipsAccount Configuration: Best Practices & Tips
Account Configuration: Best Practices & Tips
 
Promoting Internal Buy-In & Improving Workflows
Promoting Internal Buy-In & Improving WorkflowsPromoting Internal Buy-In & Improving Workflows
Promoting Internal Buy-In & Improving Workflows
 
SeeClickFix Goes to School: A review of Susquehanna University’s 2016 deployment
SeeClickFix Goes to School: A review of Susquehanna University’s 2016 deploymentSeeClickFix Goes to School: A review of Susquehanna University’s 2016 deployment
SeeClickFix Goes to School: A review of Susquehanna University’s 2016 deployment
 
Improving the Quality of Life in Our Cities: How an efficient 311 system can...
Improving the Quality of  Life in Our Cities: How an efficient 311 system can...Improving the Quality of  Life in Our Cities: How an efficient 311 system can...
Improving the Quality of Life in Our Cities: How an efficient 311 system can...
 
St. Petersburg, FL: City and County Relationships
St. Petersburg, FL:  City and County RelationshipsSt. Petersburg, FL:  City and County Relationships
St. Petersburg, FL: City and County Relationships
 
Public Health Concerns
Public Health ConcernsPublic Health Concerns
Public Health Concerns
 
Product Training: SeeClickFix Work
Product Training: SeeClickFix WorkProduct Training: SeeClickFix Work
Product Training: SeeClickFix Work
 
Product Training: Internal Communication
Product Training: Internal CommunicationProduct Training: Internal Communication
Product Training: Internal Communication
 
Pro Tips for Implementing SeeClickFix
Pro Tips for Implementing SeeClickFixPro Tips for Implementing SeeClickFix
Pro Tips for Implementing SeeClickFix
 
Detroit Implementation and Internal Buy-In
Detroit Implementation and Internal Buy-InDetroit Implementation and Internal Buy-In
Detroit Implementation and Internal Buy-In
 
Communication Strategies for Local Government
Communication Strategies for Local GovernmentCommunication Strategies for Local Government
Communication Strategies for Local Government
 
Charles Dickens, America's Invisible Third Party and the Tech We Need
Charles Dickens, America's Invisible Third Party and the Tech We NeedCharles Dickens, America's Invisible Third Party and the Tech We Need
Charles Dickens, America's Invisible Third Party and the Tech We Need
 
Building a 311 Call Center
Building a 311 Call CenterBuilding a 311 Call Center
Building a 311 Call Center
 

Último

call girls in Kirti Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Kirti Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in Kirti Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Kirti Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
办理约克大学毕业证成绩单|购买加拿大文凭证书
办理约克大学毕业证成绩单|购买加拿大文凭证书办理约克大学毕业证成绩单|购买加拿大文凭证书
办理约克大学毕业证成绩单|购买加拿大文凭证书zdzoqco
 
GOVERNMENT OF NCT OF DELHI DIRECTORATE OF EDUCATION
GOVERNMENT OF NCT OF DELHI DIRECTORATE OF EDUCATIONGOVERNMENT OF NCT OF DELHI DIRECTORATE OF EDUCATION
GOVERNMENT OF NCT OF DELHI DIRECTORATE OF EDUCATIONShivamShukla147857
 
23rd Infopoverty World Conference - Agenda programme
23rd Infopoverty World Conference - Agenda programme23rd Infopoverty World Conference - Agenda programme
23rd Infopoverty World Conference - Agenda programmeChristina Parmionova
 
NL-FR Partnership - Water management roundtable 20240403.pdf
NL-FR Partnership - Water management roundtable 20240403.pdfNL-FR Partnership - Water management roundtable 20240403.pdf
NL-FR Partnership - Water management roundtable 20240403.pdfBertrand Coppin
 
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -17 April.
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -17 April.ECOSOC YOUTH FORUM 2024 - Side Events Schedule -17 April.
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -17 April.Christina Parmionova
 
2024: The FAR, Federal Acquisition Regulations - Part 24
2024: The FAR, Federal Acquisition Regulations - Part 242024: The FAR, Federal Acquisition Regulations - Part 24
2024: The FAR, Federal Acquisition Regulations - Part 24JSchaus & Associates
 
Professional Conduct and ethics lecture.pptx
Professional Conduct and ethics lecture.pptxProfessional Conduct and ethics lecture.pptx
Professional Conduct and ethics lecture.pptxjennysansano2
 
澳洲UTS学位证,悉尼科技大学毕业证书1:1制作
澳洲UTS学位证,悉尼科技大学毕业证书1:1制作澳洲UTS学位证,悉尼科技大学毕业证书1:1制作
澳洲UTS学位证,悉尼科技大学毕业证书1:1制作aecnsnzk
 
PETTY CASH FUND - GOVERNMENT ACCOUNTING.pptx
PETTY CASH FUND - GOVERNMENT ACCOUNTING.pptxPETTY CASH FUND - GOVERNMENT ACCOUNTING.pptx
PETTY CASH FUND - GOVERNMENT ACCOUNTING.pptxCrisAnnBusilan
 
Canadian Immigration Tracker - Key Slides - February 2024.pdf
Canadian Immigration Tracker - Key Slides - February 2024.pdfCanadian Immigration Tracker - Key Slides - February 2024.pdf
Canadian Immigration Tracker - Key Slides - February 2024.pdfAndrew Griffith
 
2024: The FAR, Federal Acquisition Regulations - Part 25
2024: The FAR, Federal Acquisition Regulations - Part 252024: The FAR, Federal Acquisition Regulations - Part 25
2024: The FAR, Federal Acquisition Regulations - Part 25JSchaus & Associates
 
In credit? Assessing where Universal Credit’s long rollout has left the benef...
In credit? Assessing where Universal Credit’s long rollout has left the benef...In credit? Assessing where Universal Credit’s long rollout has left the benef...
In credit? Assessing where Universal Credit’s long rollout has left the benef...ResolutionFoundation
 
If there is a Hell on Earth, it is the Lives of Children in Gaza.pdf
If there is a Hell on Earth, it is the Lives of Children in Gaza.pdfIf there is a Hell on Earth, it is the Lives of Children in Gaza.pdf
If there is a Hell on Earth, it is the Lives of Children in Gaza.pdfKatrina Sriranpong
 
2023 Ecological Profile of Ilocos Norte.pdf
2023 Ecological Profile of Ilocos Norte.pdf2023 Ecological Profile of Ilocos Norte.pdf
2023 Ecological Profile of Ilocos Norte.pdfilocosnortegovph
 
Yellow is My Favorite Color By Annabelle.pdf
Yellow is My Favorite Color By Annabelle.pdfYellow is My Favorite Color By Annabelle.pdf
Yellow is My Favorite Color By Annabelle.pdfAmir Saranga
 
High-Level Thematic Event on Tourism - SUSTAINABILITY WEEK 2024- United Natio...
High-Level Thematic Event on Tourism - SUSTAINABILITY WEEK 2024- United Natio...High-Level Thematic Event on Tourism - SUSTAINABILITY WEEK 2024- United Natio...
High-Level Thematic Event on Tourism - SUSTAINABILITY WEEK 2024- United Natio...Christina Parmionova
 
Uk-NO1 Black magic Specialist Expert in Uk Usa Uae London Canada England Amer...
Uk-NO1 Black magic Specialist Expert in Uk Usa Uae London Canada England Amer...Uk-NO1 Black magic Specialist Expert in Uk Usa Uae London Canada England Amer...
Uk-NO1 Black magic Specialist Expert in Uk Usa Uae London Canada England Amer...Amil baba
 
2024 ECOSOC YOUTH FORUM -logistical information - United Nations Economic an...
2024 ECOSOC YOUTH FORUM -logistical information -  United Nations Economic an...2024 ECOSOC YOUTH FORUM -logistical information -  United Nations Economic an...
2024 ECOSOC YOUTH FORUM -logistical information - United Nations Economic an...Christina Parmionova
 
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -16 April.
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -16 April.ECOSOC YOUTH FORUM 2024 - Side Events Schedule -16 April.
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -16 April.Christina Parmionova
 

Último (20)

call girls in Kirti Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Kirti Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in Kirti Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Kirti Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
办理约克大学毕业证成绩单|购买加拿大文凭证书
办理约克大学毕业证成绩单|购买加拿大文凭证书办理约克大学毕业证成绩单|购买加拿大文凭证书
办理约克大学毕业证成绩单|购买加拿大文凭证书
 
GOVERNMENT OF NCT OF DELHI DIRECTORATE OF EDUCATION
GOVERNMENT OF NCT OF DELHI DIRECTORATE OF EDUCATIONGOVERNMENT OF NCT OF DELHI DIRECTORATE OF EDUCATION
GOVERNMENT OF NCT OF DELHI DIRECTORATE OF EDUCATION
 
23rd Infopoverty World Conference - Agenda programme
23rd Infopoverty World Conference - Agenda programme23rd Infopoverty World Conference - Agenda programme
23rd Infopoverty World Conference - Agenda programme
 
NL-FR Partnership - Water management roundtable 20240403.pdf
NL-FR Partnership - Water management roundtable 20240403.pdfNL-FR Partnership - Water management roundtable 20240403.pdf
NL-FR Partnership - Water management roundtable 20240403.pdf
 
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -17 April.
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -17 April.ECOSOC YOUTH FORUM 2024 - Side Events Schedule -17 April.
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -17 April.
 
2024: The FAR, Federal Acquisition Regulations - Part 24
2024: The FAR, Federal Acquisition Regulations - Part 242024: The FAR, Federal Acquisition Regulations - Part 24
2024: The FAR, Federal Acquisition Regulations - Part 24
 
Professional Conduct and ethics lecture.pptx
Professional Conduct and ethics lecture.pptxProfessional Conduct and ethics lecture.pptx
Professional Conduct and ethics lecture.pptx
 
澳洲UTS学位证,悉尼科技大学毕业证书1:1制作
澳洲UTS学位证,悉尼科技大学毕业证书1:1制作澳洲UTS学位证,悉尼科技大学毕业证书1:1制作
澳洲UTS学位证,悉尼科技大学毕业证书1:1制作
 
PETTY CASH FUND - GOVERNMENT ACCOUNTING.pptx
PETTY CASH FUND - GOVERNMENT ACCOUNTING.pptxPETTY CASH FUND - GOVERNMENT ACCOUNTING.pptx
PETTY CASH FUND - GOVERNMENT ACCOUNTING.pptx
 
Canadian Immigration Tracker - Key Slides - February 2024.pdf
Canadian Immigration Tracker - Key Slides - February 2024.pdfCanadian Immigration Tracker - Key Slides - February 2024.pdf
Canadian Immigration Tracker - Key Slides - February 2024.pdf
 
2024: The FAR, Federal Acquisition Regulations - Part 25
2024: The FAR, Federal Acquisition Regulations - Part 252024: The FAR, Federal Acquisition Regulations - Part 25
2024: The FAR, Federal Acquisition Regulations - Part 25
 
In credit? Assessing where Universal Credit’s long rollout has left the benef...
In credit? Assessing where Universal Credit’s long rollout has left the benef...In credit? Assessing where Universal Credit’s long rollout has left the benef...
In credit? Assessing where Universal Credit’s long rollout has left the benef...
 
If there is a Hell on Earth, it is the Lives of Children in Gaza.pdf
If there is a Hell on Earth, it is the Lives of Children in Gaza.pdfIf there is a Hell on Earth, it is the Lives of Children in Gaza.pdf
If there is a Hell on Earth, it is the Lives of Children in Gaza.pdf
 
2023 Ecological Profile of Ilocos Norte.pdf
2023 Ecological Profile of Ilocos Norte.pdf2023 Ecological Profile of Ilocos Norte.pdf
2023 Ecological Profile of Ilocos Norte.pdf
 
Yellow is My Favorite Color By Annabelle.pdf
Yellow is My Favorite Color By Annabelle.pdfYellow is My Favorite Color By Annabelle.pdf
Yellow is My Favorite Color By Annabelle.pdf
 
High-Level Thematic Event on Tourism - SUSTAINABILITY WEEK 2024- United Natio...
High-Level Thematic Event on Tourism - SUSTAINABILITY WEEK 2024- United Natio...High-Level Thematic Event on Tourism - SUSTAINABILITY WEEK 2024- United Natio...
High-Level Thematic Event on Tourism - SUSTAINABILITY WEEK 2024- United Natio...
 
Uk-NO1 Black magic Specialist Expert in Uk Usa Uae London Canada England Amer...
Uk-NO1 Black magic Specialist Expert in Uk Usa Uae London Canada England Amer...Uk-NO1 Black magic Specialist Expert in Uk Usa Uae London Canada England Amer...
Uk-NO1 Black magic Specialist Expert in Uk Usa Uae London Canada England Amer...
 
2024 ECOSOC YOUTH FORUM -logistical information - United Nations Economic an...
2024 ECOSOC YOUTH FORUM -logistical information -  United Nations Economic an...2024 ECOSOC YOUTH FORUM -logistical information -  United Nations Economic an...
2024 ECOSOC YOUTH FORUM -logistical information - United Nations Economic an...
 
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -16 April.
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -16 April.ECOSOC YOUTH FORUM 2024 - Side Events Schedule -16 April.
ECOSOC YOUTH FORUM 2024 - Side Events Schedule -16 April.
 

Here are some ideas to increase sustainable behavior among Los Verdes' citizens:- Partner with the university to educate students on recycling and sustainability, who can then spread the word to the community. Students could volunteer to help with outreach.- Conduct a community survey to understand barriers to recycling and identify trusted community leaders to champion the cause. - Launch a friendly competition between neighborhoods to see who can recycle the most. Publicly recognize top performers.- Make recycling as convenient as possible by providing curbside bins and multiple drop-off locations. - Educate on what can/can't be recycled and common contamination issues. Aim to reduce items ending up in landfill.- In

Notas do Editor

  1. Everything has been created or designed for a purpose - an engine to power a vehicle, a vehicle to transport people and things to places, and roads to transport vehicles. Likewise, a city is designed with a purpose. In fact, what is a city without its people. This afternoon, I will share with you the journey undertaken by Gainesville over the past several months and how it is defining how we work.
  2. To provide you greater insight into Gainesville, our city was established in 1869 and has grown to over 64 square miles. We’re located in North Florida uniquely centered between the hubs of Jacksonville, Orlando and Tampa and a short-hour drive to either coastline.
  3. Using 2010 census data, we now have a community of around 126,000 people who choose to call Gainesville home. http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk
  4. Median age is 24.9, not surprising as we are proud to host the University of Florida. Higher density of this age group is around the University Context Area neighboring the urban core and to the SW of the city.
  5. Conversely, our young professionals through seniors reside primarily around the periphery of the urban core and University Context Area
  6. 42% of our population is of non-caucasian descent Our African-American citizens, representing 23% of our population, primarily reside on the Eastside of the city
  7. However, our fastest growing immigrant population are of Asian or Hispanic descent, and more densely reside to the south and west of our core.
  8. We have 51k households
  9. 38% of the households in Gainesville are occupied by homeowners and are more densely located in the NW and W parts of Gainesville and into the unincorporated area of the county
  10. From a socio-economic perspective… https://www.google.com/publicdata/explore?ds=z1ebjpgk2654c1_&ctype=l&strail=false&bcs=d&nselm=h&met_y=unemployment_rate&fdim_y=seasonality:U&scale_y=lin&ind_y=false&rdim=country&idim=city:CT1225175000000&idim=state:ST1200000000000&idim=metro_area:MT1223540000000&idim=county:CN1200100000000&ifdim=country&tstart=1136610000000&tend=1446872400000&hl=en&dl=en&ind=false
  11. In 2015, a group of community stakeholders representing a diversity of thought and backgrounds came together to ask is this where we want to be? Is this our best Gainesville? In December 2015, the City Commission adopted recommendations presented by the community through the Blue Ribbon Report.
  12. So, since early 2016, the city of Gainesville has undertaken a transformative process. We are striving to re-design the way in which we create and modify city policies, develop and implement internal procedures and processes, and provide services to the people of Gainesville. Rather, we are aiming for all that we do to be done in a way which places the citizen at the center of our policies, our processes, and our services.
  13. Play in present mode I’d like to share with you a couple minutes from this Ted Talk from Simon Sinek, How great leaders inspire action
  14. When referring back to Sinek’s concepit of the Golden Circle, Gainesville has found it’s why, it’s purpose Again, I ask, what is a city without its people?
  15. As stated by our partner, the University of Florida, who is concurrently developing big ideas to guide their strategic redevelopment Preeminence...
  16. How can we approach big challenges differently, so positive change is really evident in the lives of our citizens? How can we do what we do in new ways to turn our shared purpose into action. As an organization, we are learning how to re-create what we do around our citizens’ experiences, to incorporate the human element into developing and changing government programs and services. We are learning to observe and experiment with new ideas, and to fail and quickly try again.
  17. How - design thinking approach for creating breakthrough change So we will give an overview of the design thinking so that you can both visualize and participate in the process as Commissioners, Charters, staff and the community In the first phase - Inspire- we collaboratively identify big issues or challenges. This step of defining the challenge is extremely important because it focuses the rest of our efforts. Not every issue is a design challenge- basic tasks like computer maintenance or scheduling right of way mowing is important, but may not require the breakthrough innovation that we seek with design thinking. We utilize design thinking for issues that need a complete overhaul or new approach from the current state Once we identify those challenges - we make observations of our citizens and users and try to better understand what they are experiencing. What would be typical is to identify a challenge and then offer solutions, so you can see how design thinking is different. We call these next steps observing people and forming insights.
  18. The next phase is to Ideate - or to create ideas that address the challenge. Here we bring thoughts to bear on how to build upon those insights by identifying specific areas that match Gainesville’s unique people, circumstances, programs, etc. In other words, we consider the context. We call that framing our opportunities. In brainstorming we seek to encourage all ideas - we do not limit them or judge them - rather, we go for quantity and seek to build upon them. We work to prioritize based on things like feasibility as we move into the next phase.
  19. In the last phase - Implementation- we actually try, on a small scale, some of the ideas that we brainstormed. The goal here is to get quick feedback by making low cost investments in testing the ideas so that we know early on what may work, what may need to be tweaked, and what should be abandoned. Before budgeting major expenditures, our goal is to
  20. Over our last several months of facilitating listening sessions, both internally and externally, we have been hearing a strong desire from our community to create breakthrough change around big issues like disparity, income equality, public safety, and quality of life And operational issues like aging infrastructure and outdated technology So, we are now working to identify the key big ideas both from a community and organization perspective and align this with what we do and how we make resource allocation decisions.
  21. Using 2010 census data, we now have a community of around 126,000 people who choose to call Gainesville home. http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk
  22. User feedback Internal improvements - CCOM referrals, staff assignments, call taker interface
  23. So here, we introduce a hypothetical example
  24. Here is the situation
  25. This is background information for Los Verdes’ residential recylcing program
  26. Next we will ask you to help us identify what challenge we should focus on related to this recycing program
  27. Read three options. Discussion Within your groups, which do you think is a good design challenge? And why? A common pitfall is either making the challenge too narrow or broad. #1 is too narrow - there is not enough room to explore the challenge. And we could also be measuring the wrong thing! #2 is too broad - with this you have no idea where to start. Where as #3 identifies a population and some specific items to accomplish
  28. The next step is that we would seek to interpret these facts
  29. I’d like to share one of favorite videos as of late.
  30. As eloquently stated by Dr. Seuss, “Sometimes the questions are complicated and the answers are easy.” We may all come from different places, bring different perspectives, and provide our citizens varying services and opportunities. But are we all not here for the same purpose – to best serve the people of our city. Together, let’s begin a movement.