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Crowd Psychology
Analysing group decision-making dynamics to fortify
             investment strategies and committees
                                                Greg B Davies
        Head of Behavioural and Quantitative Investment Philosophy
                                                    @GregBDavies
2
70             75            80             85          90         95            00            05    10
Sell date,             70
quarterly                                                                                          If you bought in 1975
                                     75                                                               and sold in 1995,
                                                                                                    your average annual
                                                  80                                                 return would have
                                                                                                         been 12%
                                                                85


 MSCI World                                                                 90
                                                  Buy date,
 Equity                                           quarterly
 Annualised                                                                             95


 Returns                                                                                               00


   Past performance is not a reliable indicator of future results                                                     05

              -5% to          0 to          5 to          10 to
  <-5%                                                                   >15%        Source: MSCI World Index, 1970
                0%            5%            10%           15%                        - August 2011, Barclays Wealth         10
70             75            80             85          90         95            00            05    10
Sell date,             70
quarterly
           Buy date,                 75

           quarterly                                                                          No nominal losses
                                                  80                                           over any holding
                                                                                               period of 12 years
                                                                85                                  or more
 MSCI World                                                                 90
 Equity
 Annualised                            Zone of                                          95


 Returns                               Anxiety
                                                                                                       00


   Past performance is not a reliable indicator of future results                                                     05

              -5% to          0 to          5 to          10 to
  <-5%                                                                   >15%        Source: MSCI World Index, 1970
                0%            5%            10%           15%                        - August 2011, Barclays Wealth         10
Myopic Loss aversion and the Anxiety premium
                           Probability of loss at different holding periods
         45%


         40%
                                                  Zone of Anxiety
         35%
                                                   In times of stress our emotional
         30%
                                                      time horizon shortens and
         25%                                          distorts our risk perception
         20%


         15%


         10%


           5%


           0%
                                 1                 2              3             4                   5                  6
                                                              Holding period (years)
 Past performance is not a reliable indicator of future results           Source: MSCI World Index, 1970 - August 2011, Barclays Wealth
Emotional liquidity: the journey matters!
                   Which investor is happier at the end?
                           (Green, black or red)
       Portfolio
        Return




                      Danger of buying high




                       Danger of selling low
                                                           Time
6
Financial Personality Assessment
         Traditional Approach               Barclays Wealth Approach
           Risk Tolerance          Risk Attitude                           Decision Style
                 HIGH            HIGH         HIGH         HIGH          HIGH                 HIGH         HIGH




                                                                       PERCEIVED FINANCIAL
                                                          ENGAGEMENT
                                              COMPOSURE




                                                                                             DELEGATION
                                TOLERANCE




                                                                                             DESIRE FOR
                                                                           EXPERTISE




                                                                                                          BELIEF IN
                                                            MARKET




                                                                                                           SKILL
                                   RISK


                 LOW             LOW          LOW          LOW            LOW                 LOW          LOW




8
Personality and the Zone of Anxiety
                                      Risk Tolerance      Composure
  Mean Personality Scores




                            4




                            3




                            2
                                Disagree                                                   Agree
                                           I buy and sell investments more than I should
Source: Barclays Wealth Insights Volume 13
Becoming a better investor
      Pro-cyclical                                                        Counter-cyclical

                                                       Skill Required         Requires
                                                                            clairvoyance,
                                                                               not skill
        Reactive Investor   Constant Investor        Tactical Investor       The Seer
           Buys high,           Regular            Tactical rebalancing      Buys low,
            sells low         rebalancing                                    sells high
                                                                             Difficult to
                                                                               avoid
                                                 Emotional Difficulty        temptation



        Most investors      A little composure     A countercyclical      Attempts to time
        follow this pro-     can significantly     tactical approach       the market are
        cyclical pattern     increase returns      is likely to pay off      dangerous

10
Teams can outperform individuals…

       Estimating (wisdom of crowds)      The only function of economic forecasting
       Weather forecasting                  is to make astrology look respectable
       Problem solving                                                J. K. Galbraith


        Estimating the weight of a bull          Forecasting financial markets




11
The Cycle of Market Emotions

                                                 Irrational exuberance
                                               due to fear of missing out
                    Exuberance                         and herding
            Excitement
                                 Denial
     Optimism
                                     Fear
                                                      Anxiety premium             Reluctance
      Reluctance
                                 Desperation                            Indifference

                                          Panic                     Apathy

                                     Capitulation                      Depression
                                                             Despondency


12
Weaknesses of groups and teams

                 1. Homogeneity                              2. Contamination

      We associate with people more like us       When we learn others opinions we tend
     than random: default group of members        to over-weight their opinions, especially
           tends to not be very diverse                   when they agree with us


                   3. Conformity                             4. Social Loafing
                                                       We don’t put effort into finding
     We worry about publicly disagreeing with
                                                   information and thinking out our own
     others for social or authority reasons, so
                                                   opinion when we know others will be
        tend to agree with leaders opinions
                                                           supplying their views



13
We underestimate how differently others see the world




14
…and how differently others see the Market
  Bears: Others investors are bearish                                                         Bulls: Other investors are bullish
      50%                                                                                       50%


      40%                                                                                       40%


      30%                                                                                       30%


      20%                                                                                       20%


      10%                                                                                       10%


       0%                                                                                        0%
               Large      Small       No         Small      Large                                        Large       Small       No        Small       Large
                loss       loss     change        gain       gain                                         loss        loss     change       gain        gain


              Bear’s Opinion                                                                                                        Bulls Opinion
 Source: Egan, Merkle, Weber, “Naïve Realism and Investment Decisions”, Manuscript, 2011, based on Barclays Wealth 2008-2010 survey of 620 UK-based investors.
Weakness: Conformity




16
On average…

     Risk      Composure     M arket    Perceived   Delegation   Belief in Skill
   Tolerance               Engagement   Financal
                                        Expertise
Individual variation matters
         Risk Tolerance                   Composure

  High     Risk        Risk      High   Composure   Composure
         Tolerance   Tolerance




  Low                            Low
Composure and Risk Tolerance

 High
  Composure




 Low
              Low                     High
                     Risk Tolerance
Individual variation matters
            Delegation                          Belief in Skill

  High   Delegation      Delegation   High   Belief in Skill   Belief in Skill




  Low                                 Low
Being greater than the sum of your members

      Diversity        Every trustee will have their own information and facts, but
                       not necessarily all the relevant facts

      Specialisation   Some trustees focus on specific areas, becoming better or
                       more efficient at gathering or using information

      Independence     It’s very important that people's opinions are heard openly
                       and aren't limited by other group members

      Consensus        Mechanism required for turning private judgments into a
                       collective decision. Some are better than others




22
23

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Crowd Psychology: Analysing group decision-making dynamics to fortify investment strategies and committees Presentation by: Greg B Davies, Barclays Wealth - Elite Summit

  • 1. Crowd Psychology Analysing group decision-making dynamics to fortify investment strategies and committees Greg B Davies Head of Behavioural and Quantitative Investment Philosophy @GregBDavies
  • 2. 2
  • 3. 70 75 80 85 90 95 00 05 10 Sell date, 70 quarterly If you bought in 1975 75 and sold in 1995, your average annual 80 return would have been 12% 85 MSCI World 90 Buy date, Equity quarterly Annualised 95 Returns 00 Past performance is not a reliable indicator of future results 05 -5% to 0 to 5 to 10 to <-5% >15% Source: MSCI World Index, 1970 0% 5% 10% 15% - August 2011, Barclays Wealth 10
  • 4. 70 75 80 85 90 95 00 05 10 Sell date, 70 quarterly Buy date, 75 quarterly No nominal losses 80 over any holding period of 12 years 85 or more MSCI World 90 Equity Annualised Zone of 95 Returns Anxiety 00 Past performance is not a reliable indicator of future results 05 -5% to 0 to 5 to 10 to <-5% >15% Source: MSCI World Index, 1970 0% 5% 10% 15% - August 2011, Barclays Wealth 10
  • 5. Myopic Loss aversion and the Anxiety premium Probability of loss at different holding periods 45% 40% Zone of Anxiety 35% In times of stress our emotional 30% time horizon shortens and 25% distorts our risk perception 20% 15% 10% 5% 0% 1 2 3 4 5 6 Holding period (years) Past performance is not a reliable indicator of future results Source: MSCI World Index, 1970 - August 2011, Barclays Wealth
  • 6. Emotional liquidity: the journey matters! Which investor is happier at the end? (Green, black or red) Portfolio Return Danger of buying high Danger of selling low Time 6
  • 7.
  • 8. Financial Personality Assessment Traditional Approach Barclays Wealth Approach Risk Tolerance Risk Attitude Decision Style HIGH HIGH HIGH HIGH HIGH HIGH HIGH PERCEIVED FINANCIAL ENGAGEMENT COMPOSURE DELEGATION TOLERANCE DESIRE FOR EXPERTISE BELIEF IN MARKET SKILL RISK LOW LOW LOW LOW LOW LOW LOW 8
  • 9. Personality and the Zone of Anxiety Risk Tolerance Composure Mean Personality Scores 4 3 2 Disagree Agree I buy and sell investments more than I should Source: Barclays Wealth Insights Volume 13
  • 10. Becoming a better investor Pro-cyclical Counter-cyclical Skill Required Requires clairvoyance, not skill Reactive Investor Constant Investor Tactical Investor The Seer Buys high, Regular Tactical rebalancing Buys low, sells low rebalancing sells high Difficult to avoid Emotional Difficulty temptation Most investors A little composure A countercyclical Attempts to time follow this pro- can significantly tactical approach the market are cyclical pattern increase returns is likely to pay off dangerous 10
  • 11. Teams can outperform individuals… Estimating (wisdom of crowds) The only function of economic forecasting Weather forecasting is to make astrology look respectable Problem solving J. K. Galbraith Estimating the weight of a bull Forecasting financial markets 11
  • 12. The Cycle of Market Emotions Irrational exuberance due to fear of missing out Exuberance and herding Excitement Denial Optimism Fear Anxiety premium Reluctance Reluctance Desperation Indifference Panic Apathy Capitulation Depression Despondency 12
  • 13. Weaknesses of groups and teams 1. Homogeneity 2. Contamination We associate with people more like us When we learn others opinions we tend than random: default group of members to over-weight their opinions, especially tends to not be very diverse when they agree with us 3. Conformity 4. Social Loafing We don’t put effort into finding We worry about publicly disagreeing with information and thinking out our own others for social or authority reasons, so opinion when we know others will be tend to agree with leaders opinions supplying their views 13
  • 14. We underestimate how differently others see the world 14
  • 15. …and how differently others see the Market Bears: Others investors are bearish Bulls: Other investors are bullish 50% 50% 40% 40% 30% 30% 20% 20% 10% 10% 0% 0% Large Small No Small Large Large Small No Small Large loss loss change gain gain loss loss change gain gain Bear’s Opinion Bulls Opinion Source: Egan, Merkle, Weber, “Naïve Realism and Investment Decisions”, Manuscript, 2011, based on Barclays Wealth 2008-2010 survey of 620 UK-based investors.
  • 17.
  • 18. On average… Risk Composure M arket Perceived Delegation Belief in Skill Tolerance Engagement Financal Expertise
  • 19. Individual variation matters Risk Tolerance Composure High Risk Risk High Composure Composure Tolerance Tolerance Low Low
  • 20. Composure and Risk Tolerance High Composure Low Low High Risk Tolerance
  • 21. Individual variation matters Delegation Belief in Skill High Delegation Delegation High Belief in Skill Belief in Skill Low Low
  • 22. Being greater than the sum of your members Diversity Every trustee will have their own information and facts, but not necessarily all the relevant facts Specialisation Some trustees focus on specific areas, becoming better or more efficient at gathering or using information Independence It’s very important that people's opinions are heard openly and aren't limited by other group members Consensus Mechanism required for turning private judgments into a collective decision. Some are better than others 22
  • 23. 23