Extracting Costs from the Value Chain by Implementing Benchmarking Best Practices by M. Crevola, Former CFO, Perth Energy

1. It Is All about Figures:
Extracting Costs from the Value Chain by
Implementing Benchmarking Best Practices
Michael Crevola, Former CFO, Perth Energy

2. BENCHMARKING 1979 – TODAY
FROM XEROX TO XERO
1979 – Xerox started to compare itself to its
competitors on unit manufacturing costs.
1986 – Motorola developed six sigma.
2013 – Six Sigma rules but now what?

3. Six Stigma?

4. My Former Role as CFO of Perth Energy.

5. Benchmarking Yourself
Good Things Come To Good People.

6. Benchmarks focus on delivery.
For me benchmarking can simply be defined as:
Doing things better.

7. Benchmarking and Big Data = Big Business
After 30 years of bench marking
Where to from here?

8. Business as Usual in the 21st Century

9. Netflix as Big Brother?
“We monitor what you watch, how often you watch
things. Does a movie have a happy ending, what’s
the level of romance, what’s the level of violence, is
it a cerebral kind of movie or is it light and funny?”
Netflix spokesman Joris Evers.

10. Where’ s Apple?

11. Benchmarking Internal data
• Clearly frame the proposition you want to
understand
• Collect data related to the proposition – bad and
good
• Look at the interconnection between the data
source and the customer

12. Insights from Perth Energy
• Half Hourly Consumption data by Customer
• Contract Price
• Cost of Service

13. Lets Chat!!
• What has worked for you?
• What challenges do you face?
• Cost Reduction vs Revenue Improvement

14. Questions ?