Diversity in Organizations
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This presentation explores challenges associated with diversity and inclusion for individuals, teams, managers, and leaders in the workplace.
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Diversity in Organizations
- 1. Diversity in Organizations Marcia Bennett, PhD
- 2. Overview: Diversity in Organizations Surface-level diversity Demographics People are less concerned with demographics More focused on shared characteristics such as personality and values Deep-level diversity Common approach to problem solving Interest in similar issues
- 3. Stereotype threat Decreased job satisfaction Decreased motivation Higher absenteeism Higher turnover intention
- 4. Discrimination in the Workplace Exclusion of women Provide easy workloads and marginal roles Barrier to promotional opportunities Discrimination and Stereotypes Perpetuated by the popular press Reminding people of their differences makes it more difficult to overcome in workplace situations
- 5. Case Study: Business Advantage A study found that men with bald heads report a business advantage Daymond John – Shark Tank Creates an illusion of experience and authority
- 6. Positive Diversity Climate Need stakeholder buy in who may not see the benfits of creating a positive diversity climate “What does this have to do with me?”
- 7. Organizational Behavior Characteristics Religion Intellectual Ability Age Disability Tenure Gender Identity
- 8. Diversity Management Programs Process by which managers make everyone aware and sensitive to needs and differences and others Diversity in Groups Can negatively impact team performance Can positively impact team performance and organizational performance
- 9. Workplace Incivility Low-intensity deviant workplace behavior with an ambigious intent to harm Introduced 15 years ago Three types Experienced Witnesses Instigated The three types serve as the foundation of literature and research Different scales used to measure incivility Uncivil Workplace Behavior Questionnaire WIS- Workplace Incivility Survey Interpersonal Conflict at Work
- 10. Diversity Management Practices Capture employees’ perceptions of diversity management practices Difficult to identify meaningful metrics to calculate return on investment of HR practices Study assessed 9 items important to diversity management within an organization: Diversity
- 11. References Otaye-Ebede, L. (2018). Employees’ perceptions of diversity management practices: scale development and validation. European Journal of Work and Organizational Psychology. 27(4), 462- 476 Schilpzand, P., De Pater, I., Erez, A. Workplace incivility: A review of the literature and agenda for future research. Journal of Organizational Behavior. 37, S57-S88 (2016)