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CURRICULUM VITAE
Malcolm Spiller
Contact Details
Home: 0403 440 690
Mobile: 0403 440 690
Email: Malcolm_Spiller@Iprimus.com.au
Address: 1103 Middle Head Road
Mosman NSW 2088
Personal Details
Date of Birth: 17th
October, 1971
Marital Status: Single
Nationality: Australian and British
Driving Licence: Yes
Qualifications
Certifications: MCSE, MCSA, MCITP, MCTS, MCP
https://mcp.microsoft.com/authenticate/validatemcp.aspx
Transcript ID – 738709
Profile
I am an articulate, experienced, systems professional with a diverse business and technical
background in providing systems and solutions.
I am quick to pick up new ideas and concepts, adapt easily to new situations and work well
under pressure. I enjoy a challenge and I am used to dealing with a wide range of people in
status, knowledge and background.
My career in IT started in 1988 and I have excluded roles prior to 2003 in this CV for brevity
and to maintain relevancy. If you would like any details of my roles prior to 2003 please
contact me and I will supply the information.

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Skill Set
Product / Skill Years of
Experience
Knowledge
1 – Very Basic
10 – Expert
Windows client (Windows NT – Windows 10) 22 9
Windows Server (NT – Server 2012) 22 9
Powershell 6 8
System Center Configuration Manager (SCCM) / SMS 14 10
Desktop deployment / design / SOE / MOE 14 10
System Center Suite (Other than SCCM) 5 6
Oracle / MS SQL 10 5
Altiris / Symantec 3 7
Remote management technologies 7 9
VMWare (Workstation / ESX / ESXi) 9 9
Hyper-V 5 7
Security 6 7
Disaster recovery 5 8
Linux 13 8
MS Project 7 8
MS Visio 7 7
Programming Languages 8 7
Cloud (AWS / Azure) 2 5
Mobile App development 3 5
Backup software (Backup Exec, Arcserve, etc.) 5 5
Anti-Virus / Malware 7 7
Windows Back office products 12 7
MS Office v4.2 – 2016 12 8
Exchange 7 2
Ethernet 5 6
TCP/IP 6 7
Active Directory / DNS / DHCP 16 8
IIS 7 6
Proxy servers 3 6
Firewalls 3 5
Cabling 6 9
PABX systems 4 5
Citrix 3 5
Lotus Notes 5 3
System Designer
I have been working as an IT Systems Designer for over fifteen years with specialisations in
Management Systems and Virtualisation. During this time I have been exposed to an
enormous range of server, desktop and mobile systems.
In order to correctly tailor the solutions I provide, I work hard to ensure that I have an up-to-
date understanding of both the concepts and structure behind the product as well as a
detailed knowledge of best practice design and deployment methods.
The requirement to understand how the systems I design and implement work and interact
with other systems in a company’s ecosystem has given me a great breadth of knowledge in
a wide range of systems and products.
Prior to working as a System Designer, I spent many years working as a Hardware Engineer
and a Software Deployment Engineer.

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Work Experience
VMWare Consultant - Crestone Wealth Management Apr 2016 - Nov 2016
Job Role: Provide an assessment of, and resolution to, the underperforming VMWare and Citrix thin
client solution delivered by the support provider. After the company was launched the role was
extended and expanded to assist with the migration of AD, Azure integration, backup management,
security testing and project management.
Crestone were working to very tight deadlines to launch their business. This was being hampered by
an unreliable Citrix solution that was crashing several times a day affecting the productivity of staff and
Implementation Engineers.
The initial request from Crestone was to provide a report on the VMWare solution in conjunction with a
colleague who provided a report on the Citrix solution.
The VMWare solution deployed by Crestone’s support vendor was a previous version of the product,
had been implemented in a very short period of time, was not secure and had not been well designed
or maintained. I proposed various solutions and the decision was taken, with the vendor, to hand over
the system to Crestone whilst it was replaced.
The replacement system had to be implemented and managed alongside the existing live environment
moving the configuration and virtual machines between the two environments as there was no spare
capacity or hardware to build new host systems.
During the implementation of the new system it was discovered that the networking behind the
VMWare system was also badly configured and labelled. Working in conjunction with the vendor, the
network configuration was corrected and documented.
A design was completed for the new multi-site VMWare implementation and a detailed plan was
created to ensure that all parties had full visibility of the changes being implemented. The new
VMWare environment was deployed, secured and made highly available providing the foundation for
the completed Citrix improvements to be realised.
After the successful launch of the company (with the company doubling in size and load on launch
day) I was asked to stay on and assist the IT Department and support vendors to develop a more
mature platform.
During this final phase of the role at Crestone the following tasks were completed:
 Implemented a change control process to ensure that the interaction between the support
vendor and Crestone was managed more efficiently.
 Assisted with the migration of AD to a new forest.
 Tested AV, Malware and security systems, at the request of the Security Manager, to ensure
that the products being managed by the support vendor were performing as required.
 Project management of a Dell Secureworks CTA implementation.
 Created a powershell script to ensure the o365 implementation was updated and
synchronised with both the on-premise AD and a list of users and positions provided by the
Human Resources Department.

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SCCM and Windows 10 SOE Architect - Quantium Jan 2016 - Apr 2016
Job Role: Implement a SCCM 2012 system in an existing multi OS environment, design a Windows 10
SOE and deploy it to a Citrix PVS system with thin clients.
The SCCM system was required to be designed in a way that would fit into Quantium’s agile approach
to its business. This meant planning for rapid changes to the company structure and expansion into
new areas of both business and geographic locations. The system was also required to be highly
available as it was providing the operating system to the Thin Clients used by over 90 per cent of the
workforce.
Once the basic SCCM system was designed, implemented and running, a Windows 10 SOE was
required. The SOE was designed in a way that it could be delivered to virtual workstation instances
spun up by the Citrix PVS system and then have APP-V applications delivered to the virtual
workstation based on the user’s requirements and job role.
Quantium’s business relies a great deal on its customers trust that their data will be managed in a way
that will keep it both private and secure, therefore, a great deal of customisation and AD GPO work
was undertaken to manage how Windows 10 interacted with entities outside of the Quantium system.
After the Windows 10 SOE was completed, finessed and able to be delivered by SCCM to Citrix the
SCCM system was expanded to provide APP-V application deployment, windows software and OS
updates, software delivery to windows systems and basic configuration management.
The system was finally handed over to the local IT team and training given to enable the lead engineer
to be able to manage and support the system.
Active Directory Upgrade Lead - NSW Police Force Mar 2015 - Jan 2016
Job Role: Conduct initial groundwork to upgrade the NSW Police Force’s internal AD from 2003 to
2012.
The NSW Police Force (NSWPF) were part of the way through a large program of works to modernise
a number of their internal systems. After investigation by the various system owners it was discovered
that several of these systems would require an upgrade to the existing 2003 Active Directory.
The project was split into two initial phases; the first phase was to interview all the relevant teams and
system owners and understand the networks, software, services, non AD systems, inter dependencies
and hardware architecture.
As the upgrade would impact a number of highly sensitive services it was imperative that I was able to
set the teams and system owners expectations, understand their testing requirements, understand
their SLA’s, ensure that redundant systems and/or disaster recovery processes had been tested and
understand the impact of an AD upgrade failure on their systems.
The second phase was to build a lab to replicate the current base AD infrastructure and provide the
various connections that would be required for testing. Once the lab was complete a test plan was
created and completed by the various teams.
Testing was then prioritised and scheduled.
Extended break in the United Kingdom Dec 2014 - Mar 2015
SCCM Project Lead - Leighton Contractors Aug 2013 - Dec 2014
Job Role: Transition a newly acquired company into the Leighton ecosystem.
As the SCCM lead for this project I was responsible for an SCCM Engineer, a team of Deployment
Engineers and a team of Implementation Engineers. I was also responsible for the management and
implementation of transitioning all desktop and related software systems from the VisionStream
environment to the Leighton ecosystem.
The IT Department of the company being migrated into the Leighton system had been underfunded
and undermanned for 5-6 years. Therefore, the infrastructure, reliability and general usability of their
systems had suffered accordingly. As the transition was planned to take 18 months their current
systems and desktops had to be maintained and due to their unreliability, had to be supplemented,
worked around or run in parallel with the systems to be used during the transition. This led to having 4
SCCM (3 SCCM 2007 and 1 SCCM 2012) systems running in two AD forests managing, and
deploying, both Leighton desktops and the new company’s desktop and server fleet.

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Tasks for this project included:
 Team, vendor and consultancy management
 SCCM architecture, design, implementation and integration into current systems
 Windows 7 SOE development, deployment and management during the transition period
 Application package management and transition to Leighton standard applications
 Driver management and integration of over 40 different hardware models
 PowerShell scripting
Lead System Center Consultant - Regal-IT Aug 2011 - Aug 2013
Job Role: Working for Regal-IT as the Head System Center Consultant.
The role specialised in SCCM and SOE deployments whilst managing the System Center Practice
through its transition from 2007 to 2012. Regal-IT is a small, extremely focused consultancy and
consequently the roles at Regal were extremely varied.
The roles ranged from full SCCM implementations, SCCM 2007 to SCCM 2012 upgrades, architecture
and design of Windows 8 deployments, several Windows7 SOE deployments, Powershell scripting
projects, AD forest upgrades, and Mac SOE deployments.
Lead System Center Consultant - Gen-i Consultancy Services Oct 2009 - Aug 2011
Job Role: Working for Gen-i Consulting Services, as a specialist, delivering desktop and System
Centre solutions with a specialisation in System Centre Configuration Manager (SCCM) and the
associated disciplines of operating system delivery, application delivery and patch management.
During my time at Gen-i I managed the implementation of a wide and varied range of projects including
System Centre products, SOE’s, virtualization solutions, mobile applications, Windows server and
associated technologies and deployment technologies. The roles completed whilst at Gen-i included
the following:
Technical Team Lead – Proof of Concept / Transformation build for government department
Managed a team of seven technical SMEs to provide a proof of concept lab for a government
department. This project was sponsored by Microsoft and was designed to showcase all new and
current Microsoft technologies.
 Replicate current Active Directory state in lab and upgrade to 2008R2
 Implement new technologies such as Branch Cache, Direct Access etc.
 Implement and enable all features of SCCM 2007 with particular reference to OSD and
reporting
 Implement Forefront endpoint protection, Citrix XenApp, MED-V(v2) and App-V
 Transition Windows XP build to Windows 7 (x64 and x32)
 Transition all current Novell and AD policies into group policies and group policy preferences
 Reduce login time through the reduction and removal of login scripts with alternative
technologies
 Repackage 50 applications
SOE build and delivery via SCCM
SOE upgrade XP to Windows 7 and Windows 2003 to Windows 2008 R2
 Migration or replacement of all applications from existing XP build
 Complete configuration, customisation and branding of operating system
 Implementation of Group Policy preferences and Group Policy items
 Integration of solution to existing SCCM system
 Education of local IT staff on operation of SCCM to manage new builds

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Asset and user profiling
Provided a customised SCCM solution to provide better resource utilisation and management
 Implement and configure SCCM Asset Intelligence
 Profile users, hardware and software to determine most efficient deployment of resources
 Produce custom reports to determine efficiencies in resource management and desktop
lifecycle management
 Advise on desktop lifecycle management and areas to improve resource management (i.e.
power usage, software license deployment and management etc)
 Provide documentation and training for support staff
Mobility Application Developer - Leighton Contractors Jul 2009 - Oct 2009
Job Role: To design and implement an integrated and customised Windows Mobile 6.1 platform for a
proof of concept.
Leighton required a build of Windows mobile 6.1 to be customised for a mobile forms project, the
devices needed to be able to interact with the Software as a Service (SaaS) provider as well as
integrate into the Leighton network where possible
 Architect and design of Windows Mobile 6.1 standards for Leighton
 Build an ‘install SD Card’ utilised by IT Team to wipe and automate the build of new devices
 Build a VB .NET 3.5 CF application to automate and implement device configuration based on
user input and Leighton standards. This included the setup of outlook mail, default settings,
provider GPRS settings and network connectivity amongst others
 Automated and silent application installations as part of the install process
 Provide documentation for the future customisation of provided applications and processes
 Training for IT and support staff on new devices and their support
SCCM Architect - Red Cross Australia Mar 2009 - Jul 2009
Job Role: To design, implement and configure SCCM.
Red Cross required an external resource to design and implement SCCM.
 Implement and configure a working SCCM 2007 SP1 R2 system on Windows 2008
 Setup of OSD using multicast
 Creation of SOE images
 Customised report creation
 Design of packaging process for future use and its integration into SCCM
 Documentation of the build
 Documentation of procedures for basic use of SCCM
 Training for support staff on the day to day management and use of SCCM
SCCM Specialist - Leighton Contractors Jan 2009 - Mar 2009
Job Role: Deploy 86 secondary SCCM sites.
As the sites were often building, roadwork or maintenance sites with generator power and either
satellite or 3G links the creation of a method to deliver applications and data to these sites was critical.
A method was therefore created to allow the packages and installation software to be developed on a
hard disk which was plugged into the local infrastructure and a secondary site build from it.
 Use of the SCCM SDK and toolkit to create packages that could be loaded locally
 Prepare packages for shipping to local sites for integration into existing hardware
 Create a process to deploy secondary sites for other technical staff

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Technical project manager - Downer EDI Rail Mar 2008 - Jan 2009
Job Role: To deliver new equipment and a managed, standard operating environment.
The project goals were to deliver a refreshed XP SOE to new hardware in a managed and automated
manner, to provide a secure environment for the new SOE, and to provide a process to deliver
applications in a repeatable and identical way. The new SOE infrastructure components
(SCCM/SQL/etc.) were then migrated to a new data centre which was a project I was heavily involved
in the planning and execution of.
Technical:
 SCCM Architect, designer and implementer
 Design, build, and manage Windows XP SOE
 Prepare systems for migration
 Implement packaging process
 Assist with the design and architecture of VMWare ESX environment
 Implement security policy and procedures to manage the new environment
Management:
 Create, manage and track the project plan for the build, pilot and implementation
 Assist with, and integrate into, the migration of all infrastructure systems to new data centre
 Plan and manage roll out
 Development and building of application packaging process
 Development and building of OS and application deployment methodologies
 Management of team and vendors
Technical Project Manager - Getronics Australia Sept 2007 - Mar 2008
Job Role: Working at Canon for Getronics on a project to replace the Novell and XP infrastructure with
an Active Directory and refreshed XP desktop infrastructure.
To project manage the implementation and deployment of the new XP desktop on existing hardware
and to rationalise the deployment of OS and applications through packaging and SMS 2003. To assist
where required with technical issues and architectural decisions.
Technical:
 Assist the technical lead and engineers by advising on outstanding issues
 Act as SMS 2003 RDX deployment and development lead
Management:
 Create, manage and track the project plan for the build, pilot and implementation
 Build, track and manage risk registers, logs etc.
 Development and building of application packaging team
 Development and building of OS and application deployment methodologies
Advisor To Service Delivery Manager - Goodman Fielder May 2006 - Sept 2007
Job role: To be accountable for the establishment and delivery of infrastructure and
telecommunications projects, and to work, when necessary, on those projects at a technical level.
These projects ranged from an implementation of a 5-10 user application through the upgrade of the
MFG/PRO system to the replacement of the entire pacific region infrastructure.
Technical:
 Work with, and when required as part of, the application development and infrastructure teams
throughout the project lifecycle – including: feasibility, initiation, design, testing, production,
support and administration
 Identify, analyse and manage through to resolution all infrastructure/telco technology-related
issues

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 Be responsible for the development of technical standards and policies. This included system
and network security, and monitoring of vendors’ compliance with standards
 Maintain a full and current understanding of the IT infrastructure environment
 Use WISE to create MSI packages as required
Management:
 Monitor the external vendor’s technical performance
 Senior contributor and facilitator for the infrastructure design with external service providers
including conceptual and detailed design, quality assurance, project initiation and ongoing
monitoring
 Responsible for ensuring other parties, internal and external, guarantee system optimisation
and security of production environments
 Project management of any project less than 45 day’s effort
Release Manager - Telstra / Qantas Jul 2004 - Feb 2006
Job Role: Management of packaging lab.
Ensured the accurate, production assured, documented, packaged and tested delivery of applications,
XP operating system MOE and hardware to the Qantas XP technology refresh project. The
applications were to be produced in a flexible manner to allow for various distribution methods, Novell,
SCCM etc. A review of current procedures was conducted to gain efficiencies in methodologies and to
considerably reduce the current time to release. Advice to the design team was provided to ensure that
OS and server components were configured and chosen correctly to ensure easier packaging and
delivery. Provided consultation on the design of the XP cross account platform and MOE for Telstra
and on the business layers design for Qantas.
Technical
 Determine the correct packaging technologies and test procedures for the environment
 Design, installation, documentation and delivery of Wise Package Studio and AMS work flow
solution and customisations to allow for SMS and Novell delivery
 Consult on management and design of Novell ZenWorks 6.5 and SMS 2003 deployment
methodologies
 Consult with design team on XP and server component management
 Design and mange test lab
 Use WISE to create MSI and NAL packages
Management
 Manage existing packaging lab and continue to produce packages for Qantas across multiple
projects
 Day to day management of packaging team staff
 Review existing procedures and policies
 Establishment of new standards, procedures and policies to reduce current release times and
integrate into current live environment, this also meant the setup of new teams to manage
requirements gathering, customer management etc.
 Establishment and project management of Wise Package Studio and AMS work flow tool
initiation; this includes management of staff, vendor negotiations, business case preparation,
training, and integration planning for current environment.
 Liaise and negotiate with customers and vendors
 Investigation of required team move to North Sydney test lab
 High level involvement in project design and delivery
 Working in a constantly changing environment

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SMS 2003 Architect and Implementation Lead - IAG (CGU/NRMA) Oct 2003 - Jul 2004
Job Role: To design, implement and manage the installation of a new SMS 2003 infrastructure for
1300 clients.
Carried out during the relocation of the IAG’s main infrastructure and data centre from Sydney to
Melbourne following the merger of several of Australia’s largest insurance companies to form the IAG
group. To assist with the technology and hardware upgrade from NT4 server and workstation, Lotus
Notes, MSMail, manual management methodologies (i.e. manual patch management and software
installation etc), to Windows 2003, XP, Exchange 2003, SMS 2003 and MOM 2000. IAG were a
member of the “early adopter program” for SMS 2003, Windows 2003 and Exchange 2003
SMS:
 Manage existing SMS 2003 (beta) production environment setup as part of a pilot program
 Implement Beta to Release Candidate upgrade and relevant process and technology changes
 Transition Release candidate to full release 2003
 Transition entire SMS production system from old data centre to newly installed Melbourne
data centre, ensuring minimal downtime and network load.
 Integration with server based computing farms
 Complete redesign of infrastructure pilot for full production deployment and review by
Microsoft.
 Managing changes to SMS design and production systems with rapidly changing project
guidelines, business requirements and fundamental technology changes i.e. large scale site
bandwidth changes
 Working in close conjunction with and in some cases assisting the packaging team to ensure
consistency and usability of install scripts/MSI’s with SMS deployment methodologies
 Liaise with Microsoft contacts for purposes of support, product feedback and bug reporting.
 Manage SMS in production, and several test and development environments.
 Ensure that patch management is maintained in all SMS 2003 environments.
 Initial review of System Centre (the merging of MOM and SMS), SMS 2003 SP1, feature
packs and right click deployment from 1E
 Liaison with Microsoft representatives regarding future direction for SMS and System Center
 Discuss software licensing issues with senior representatives of the business and how
deployment methods can assist with this by using software metering etc.
Other:
 General assistance with MOM implementation and structure
 Assist with producing clustering guidelines for IAG as part of a data center migration
 Write SQL reports and procedures for SMS
 Assist with both HR and Asset management reporting
 Understanding and working with new technologies such as Optus OPI and Windows Server
2003.