This document provides information on an IT professional with over 21 years of experience in transition and transformation management, operations, account management, service delivery, and project management. The professional has expertise in various industries including financial, banking, software development, retail, communications, electronics, manufacturing, and IT. They have led complex projects involving data center migration, SAP migration, and IT infrastructure transition. Their experience also includes transitioning business from an incumbent to an existing organization and migrating infrastructure to cloud platforms like IBM Cloud and Microsoft Azure.

1. • Financial
• Banking
• Software
Development
• Retail
• Communication
• Electronics
Industry
Expertise
Domain Expertise
• Techno Commercial Professional with Business Strategies driving the Optimization of the IT infrastructure
Availability, Systems, and Services to meet the commitments made to our clients in a cost-effective manner,
Responsible for Contractual delivery of IT Infrastructure, Accountable for Service Desk Performance and process
adherence, Consulted for sharing best practices, guidance, mentoring and process improvement. Informed for
an ownership of Key Controls over Operations and Sarbanes and Oxley Audits. Define and Analyze new
Contractual agreements. Continual Service Improvements in the area of DoU, SoW, Service Catalogue and SLA.
• Successfully led Complex Projects in the area of Data Center Migration, SAP Migration and IT Infrastructure
Transition and Transformation
• Highly skilled at managing Stakeholder across multiple Geo’s, Managed Customer base across different
locations.
• Supported business which spread across Geo’s (APAC, EMEA, NA and Canada)
Bio Synopsis
Certifications
• Mining &
Exploration
• Manufacturin
g
• Industrial
• Project Management
• SLA Management
• Infrastructure Delivery
• Account Management
• Resource Management
• DC to DC Migrations
Key Projects Experience
• Issues & Risk
Management
• RFS, RFP, CCR
• Cloud Migration &
Modernization
• SAP – Azure & IBM
Cloud Migrations
• Transition of business from Incumbent to existing Organization (Infra and Network support),
ITSM API Integration
• Infrastructure Service Delivery by using ITIL services (Incident, Problem, Change, Release and
Deployment, Service Requests) by using Remedy, ServiceNow, ManageNow, HP Service
Management, Tableu
• Data Centre to Data Centre Migration
• Data Centre to IBM Cloud Private
• SAP Migration from 1.x to 3.x
• Azure Migration
Madhusudhan S
Kumbhashi
Transition &
Transformation
Manager
Based in Bangalore, India
An astute professional with
an experience of over 21
years in the areas of
Transition &
Transformation,
Operations, Account
Management, Service
Delivery, IT Infrastructure
Management and Project
Management
Manufacturing & IT
Industry Exposure:
Versatile Experience
Background with skills of
strong Leadership,
Analytical and Critical
Problem Solving.
Qualification
Masters in Business Administration
(PGDBA) – Operations Management
by Symbiosis College of Distance
Learning
Bachelor of Computer Science
• Wipro certified Transition Manager
• IBM Certified Advisory Project
Manager
• IBM Certified Associate Project
Manager
• ITIL V3 Foundation
• Agile Explorer