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8/24/2009




                                  Keys to a great job interview
                                                           And
                         Successful strategies on job searching
                                                 By Tim Logan
                                                 B Ti L




Provide you with a set of tools/procedures to prepare you for a
job interview. This is done through a series of slides laying out
the concepts of the job interview along with role playing
actions.




                                                                           1
8/24/2009




Prepare
 Do your research on the type of job you are looking for.
 Evaluate your current job skills and make
 determinations on if you need to acquire addition
 training
 Use the web for basic research on job requirements.
 Ask family/friends/trade associations about
           y
 job/skills/education/degrees that might be needed to
 qualify for a job.




Finding Job Openings
 Monster.com
 Classified
 Company websites
 Recruiters (be aware many of these require some kind
 of payment either the company pays for it or you do)
 Family/Friends/former work associates
 Trade organization
 EDU




                                                                   2
8/24/2009




Preparing for the Interview
 Make sure to research the company you are interested
 in working for. Most companies have a website or you
 can contact the company and ask for a prospectus of
 the company.
 Know the company’s “Mission Statement”
 Know the company’s products and services (if you own
 any of the company products/use their services, refrain
 from commenting on them during the interview.
 Know the job description and requirements have any
 documents ready and prepared ahead of time.




Practice
 Practice introducing yourself.
 Practice the handshake which should be firm and making
 eye contact.
 Use the job description as a script for the kind of question
 the interviewer might ask.
 Have family/friend be the interviewer to practice.
 If the job is technical, then seek out some of the
 certification exam books. Often the exam will cover many   y
 of the same types of questions an interviewer.
 If you want to remember a fact, then write it down three
 times over a period of a day. Then over the next 6 days write
 it out again.




                                                                        3
8/24/2009




Dress for Success for Men
 Minimum shirt, tie, slacks and dress shoes. Ideally suit –
 black d k bl
 bl k or dark blue with matching tie.
                      ih       hi      i
 Make sure shoes are black or a dark color and are freshly
 polished. Don’t forget the edge or the back of the heel. If
 shoe has metal taps, remove unless you are auditioning for
 a dance part.
 Neat groomed hair is important. If necessary shave at least
 an hour prior to interview.
 Clean teeth, try not to eat prior to i
 Cl        h                   i      interview unless you can
                                            i     l
 brush teeth. Avoid onions, garlic or other strong flavors.
 Minimum cologne, this is an interview not a date.
 Clean and neatly trimmed nails. Make sure to use some
 lotion on hands.




Dress for Success for Women
 Black or dark color skirt (mid knee) or slacks.
 White blouse, opaque and no plunge neck.
 Avoid high heels, use nice dark color shoes that are clean
 and polished. Remember the heels.
 Neat groomed hair is important. If you don’t shave your
 legs, make sure to wear stockings. If you don’t shave your
 under arms, then make sure your blouse covers.
 Clean teeth, try not to eat p
             , y             prior to interview unless you can
                                                       y
 brush teeth. Avoid onions, garlic or other strong flavors.
 Minimum purfume, this is an interview not a date.
 Clean and neatly trimmed nails. Make sure to use some
 lotion on hands.




                                                                        4
8/24/2009




The Don’ts
 Don’t slouch in chair, sit up right with feet flat on floor.
                        ,    p g
 Don’t play with pockets or jewelry or hair.
 Don’t chew gum, suck on candy or have your fingers in your
 mouth.
 Don’t fidget.
 Remember this is an interview not a play, so don’t over act
 Don’t use big words, unless you understand them, and still
 refrain from using them when ever possible.
 Don’t try to sell the interviewer a product or services.




The Do’s
 Do arrive early. There may be paper work that needs to
 be filled out. Arriving early is a sign you are interested
 in working.
 Do bring your own pen. It shows you are prepared and
 ready.
 Do bring any supporting documents like diplomas,
 recommendations, etc.
 Do bring a positive attitude, a smile and confidences.
 Do some deep breathing exercises while waiting for
 the interview.




                                                                       5
8/24/2009




Perform
 Be early, remember that it is the interviewer’s time, not
                                   interviewer s
 yours. Being early or on time is a positive.
 Maintain eye contact during the interview. Wandering
 eyes will imply you are not interested in the interview
 or you find the interviewer distracting.
 Answer the question if you know the answer. Saying
 you don’t know is better than trying to “wing it”.
 Don’t volunteer any information, unless the
 interviewer specifically ask




Perform Cont.
 Stay focus and on target. Friendly chatting should be
 reserve f after the interview. Remember you are seeking a
          for f    h i      i    R       b             ki
 job, not a new friend or date!
 Never assume anything.
 Often toward the end of the interview, the interviewer will
 ask if you have any questions. Don’t ask for “how much will
 you be paid or about benefits”
 Also the interviewer may ask what you are expecting to be
 paid, if you d your research on the type of job you are
   id         do              h    h         fj b
 seeking you will know a range. Use that range, “This type of
 job typically ranges from 32k to 45k, I think that is
 reasonable. Remember the point of getting the job is to get
 the job, not the highest pay for the job.




                                                                       6
8/24/2009




Perform Cont
 Interviewer’s will often ask you a q
                              y     question about a scenario,
 generally dealing with a customer. Answers to this type of
 question require a balance between addressing the
 customer’s needs to staying within the company’s policy. So
 keep it simple and don’t be emotional about it.
 Stay focus and on target, maintain eye contact.
 At end of interview, thank the interviewer, shake their
 hand and go Don’t attempt to extend the interview.
            go. Don t                       interview
 You can ask, but don’t expect an answer to “when will I
 know if I got the job”. Companies are going more to the
 multiple interview process, so you can expect at least one or
 more additional interviews.




Evaluate
 Right after the interview, replay it in your mind and
 take notes.
 Did the interviewer verbally or non-verbally
 agree/disagree with your answers or responses. This is
 were eye contact comes into play.
 Did the interviewer ask wandering questions? It might
 indicate they have already found someone.
 Did you greet the interviewer and thank the
 interviewer for their time?




                                                                        7
8/24/2009




Things to Remember
 Remember that you can learn from y
                  y                  your interviewers. They   y
 can often tell you what you don’t have or your lack of
 experience.
 Remember that a job isn’t just about salary or benefits. It’s
 about getting your foot in the door and using your
 performance to increase your salary and benefits.
 Remember to never take an interview personal.
 Remember to stay on track and on f
 R       b                 k d      focus, d ’ allow
                                            don’t ll
 yourself to distracted.
 Remember not to try to make the interviewer like a
 buddy/friend, you are both professionals. Keep it that way!




Deep Breathing Exercise
 Sit up right with feet flat on floor.
      p g
 Pull shoulders back enough that it is comfortable and you
 are not straining to maintain.
 Fold hands in front of you and across your belly.
 Take a breath, but do if from your stomach. Until your
 lungs are full.
 Count to 3 mentally.
 Then slowly let out your breath while holding your stomach
 firm.
 Count to 3 mentally.
 Repeat 3 times or as time allows.




                                                                          8
8/24/2009




Scenario 1
 Job Description – Looking for sharp, hard working
 individual for customer service department of a
 fortune 1000 company. Please send you resume to Mr.
 Jobs.




Scenario 2
 Job Description – Need sales professional for one of
 the bay areas top use car dealership. Excellent pay,
 benefits and promotion opportunities. Please send
 resume to Texas Joe Bart.




                                                               9

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INTERVIEWING 101

  • 1. 8/24/2009 Keys to a great job interview And Successful strategies on job searching By Tim Logan B Ti L Provide you with a set of tools/procedures to prepare you for a job interview. This is done through a series of slides laying out the concepts of the job interview along with role playing actions. 1
  • 2. 8/24/2009 Prepare Do your research on the type of job you are looking for. Evaluate your current job skills and make determinations on if you need to acquire addition training Use the web for basic research on job requirements. Ask family/friends/trade associations about y job/skills/education/degrees that might be needed to qualify for a job. Finding Job Openings Monster.com Classified Company websites Recruiters (be aware many of these require some kind of payment either the company pays for it or you do) Family/Friends/former work associates Trade organization EDU 2
  • 3. 8/24/2009 Preparing for the Interview Make sure to research the company you are interested in working for. Most companies have a website or you can contact the company and ask for a prospectus of the company. Know the company’s “Mission Statement” Know the company’s products and services (if you own any of the company products/use their services, refrain from commenting on them during the interview. Know the job description and requirements have any documents ready and prepared ahead of time. Practice Practice introducing yourself. Practice the handshake which should be firm and making eye contact. Use the job description as a script for the kind of question the interviewer might ask. Have family/friend be the interviewer to practice. If the job is technical, then seek out some of the certification exam books. Often the exam will cover many y of the same types of questions an interviewer. If you want to remember a fact, then write it down three times over a period of a day. Then over the next 6 days write it out again. 3
  • 4. 8/24/2009 Dress for Success for Men Minimum shirt, tie, slacks and dress shoes. Ideally suit – black d k bl bl k or dark blue with matching tie. ih hi i Make sure shoes are black or a dark color and are freshly polished. Don’t forget the edge or the back of the heel. If shoe has metal taps, remove unless you are auditioning for a dance part. Neat groomed hair is important. If necessary shave at least an hour prior to interview. Clean teeth, try not to eat prior to i Cl h i interview unless you can i l brush teeth. Avoid onions, garlic or other strong flavors. Minimum cologne, this is an interview not a date. Clean and neatly trimmed nails. Make sure to use some lotion on hands. Dress for Success for Women Black or dark color skirt (mid knee) or slacks. White blouse, opaque and no plunge neck. Avoid high heels, use nice dark color shoes that are clean and polished. Remember the heels. Neat groomed hair is important. If you don’t shave your legs, make sure to wear stockings. If you don’t shave your under arms, then make sure your blouse covers. Clean teeth, try not to eat p , y prior to interview unless you can y brush teeth. Avoid onions, garlic or other strong flavors. Minimum purfume, this is an interview not a date. Clean and neatly trimmed nails. Make sure to use some lotion on hands. 4
  • 5. 8/24/2009 The Don’ts Don’t slouch in chair, sit up right with feet flat on floor. , p g Don’t play with pockets or jewelry or hair. Don’t chew gum, suck on candy or have your fingers in your mouth. Don’t fidget. Remember this is an interview not a play, so don’t over act Don’t use big words, unless you understand them, and still refrain from using them when ever possible. Don’t try to sell the interviewer a product or services. The Do’s Do arrive early. There may be paper work that needs to be filled out. Arriving early is a sign you are interested in working. Do bring your own pen. It shows you are prepared and ready. Do bring any supporting documents like diplomas, recommendations, etc. Do bring a positive attitude, a smile and confidences. Do some deep breathing exercises while waiting for the interview. 5
  • 6. 8/24/2009 Perform Be early, remember that it is the interviewer’s time, not interviewer s yours. Being early or on time is a positive. Maintain eye contact during the interview. Wandering eyes will imply you are not interested in the interview or you find the interviewer distracting. Answer the question if you know the answer. Saying you don’t know is better than trying to “wing it”. Don’t volunteer any information, unless the interviewer specifically ask Perform Cont. Stay focus and on target. Friendly chatting should be reserve f after the interview. Remember you are seeking a for f h i i R b ki job, not a new friend or date! Never assume anything. Often toward the end of the interview, the interviewer will ask if you have any questions. Don’t ask for “how much will you be paid or about benefits” Also the interviewer may ask what you are expecting to be paid, if you d your research on the type of job you are id do h h fj b seeking you will know a range. Use that range, “This type of job typically ranges from 32k to 45k, I think that is reasonable. Remember the point of getting the job is to get the job, not the highest pay for the job. 6
  • 7. 8/24/2009 Perform Cont Interviewer’s will often ask you a q y question about a scenario, generally dealing with a customer. Answers to this type of question require a balance between addressing the customer’s needs to staying within the company’s policy. So keep it simple and don’t be emotional about it. Stay focus and on target, maintain eye contact. At end of interview, thank the interviewer, shake their hand and go Don’t attempt to extend the interview. go. Don t interview You can ask, but don’t expect an answer to “when will I know if I got the job”. Companies are going more to the multiple interview process, so you can expect at least one or more additional interviews. Evaluate Right after the interview, replay it in your mind and take notes. Did the interviewer verbally or non-verbally agree/disagree with your answers or responses. This is were eye contact comes into play. Did the interviewer ask wandering questions? It might indicate they have already found someone. Did you greet the interviewer and thank the interviewer for their time? 7
  • 8. 8/24/2009 Things to Remember Remember that you can learn from y y your interviewers. They y can often tell you what you don’t have or your lack of experience. Remember that a job isn’t just about salary or benefits. It’s about getting your foot in the door and using your performance to increase your salary and benefits. Remember to never take an interview personal. Remember to stay on track and on f R b k d focus, d ’ allow don’t ll yourself to distracted. Remember not to try to make the interviewer like a buddy/friend, you are both professionals. Keep it that way! Deep Breathing Exercise Sit up right with feet flat on floor. p g Pull shoulders back enough that it is comfortable and you are not straining to maintain. Fold hands in front of you and across your belly. Take a breath, but do if from your stomach. Until your lungs are full. Count to 3 mentally. Then slowly let out your breath while holding your stomach firm. Count to 3 mentally. Repeat 3 times or as time allows. 8
  • 9. 8/24/2009 Scenario 1 Job Description – Looking for sharp, hard working individual for customer service department of a fortune 1000 company. Please send you resume to Mr. Jobs. Scenario 2 Job Description – Need sales professional for one of the bay areas top use car dealership. Excellent pay, benefits and promotion opportunities. Please send resume to Texas Joe Bart. 9