1. What is life was a multiple choice test?
If life was a multiple choice test, would you always pick the same answer? “Let’s see, it’s
choice B. Guess I’ll go with that all the way.”
At least in a real multiple choice test, you can see all choices
– usually four – laid out and you may even ponder them
before you mark your choice.
In real life, we frequently act as if we see only one choice,
even if we’re surrounded with more than four choices.
Habit and stress conspire to make us believe there’s only
once choice open to us – and we’d better take it right away,
without pausing too much to think.
Here are some examples of clients who looked around, paused, and made a different choice,
with admirable consequences.
Alicia, riding the bus to work every day, thought she had to spend the time worrying in advance
about the work that awaited her on her desk. She was especially concerned about her coming year-
end review, on which her bonus depended.
She learned to breathe deeply, put the future out of her mind, and look around her on the bus. She
looked at her seatmate, responded to a remark he made, found herself in an interesting conversation,
and ended up with a great new client who was impressed with her intelligence and enthusiasm. Her
boss was impressed, her review was great, and so was her bonus.
Deb’s husband shrugged after he failed (again) to take garbage out when she had asked him to do
so. The kitchen filled with ants. (Not the first time.) She decided not to respond angrily by saying,
“You never listen to me,” as she had done before. Instead she asked quietly (as unemotionally as
she could under the circumstances), “When did you decide that what I asked you to do wasn’t
important?” He was astonished to find that what he thought was no big deal was something she
interpreted as a rejection of her importance. The result was an in-depth conversation about their
relationship that was considerably less hostile than previous such conversations.
And my story: Often, when I go through a line, or ask for information, the person I speak to will
address me as “young lady.” Now, that is patently absurd, as I can by no mental stretch be thought
of as young, except possibly by centenarians.
My typical response has been to smile politely and ignore the remark, but frankly, I find it
patronizing, as if the speaker assumes that by a certain age you’re really just a child again, innocent
and naïve.
The last time this happened, I chose to ask, with curiosity, “When you call me ‘young lady,’ do you
intend that as a compliment?” The speaker stammered a bit and said, “I guess so,” rather
uncertainly. I went on to ask, “If I called you ‘young man,’ would you feel complimented?” “No”
was the cautious answer. I told him that I was sure he hadn’t realized it, but I didn’t feel
complimented either. We went on to chat in a very friendly manner; he helped me, and I gave him
some information about a possible job.

2. Responding with a question that is prompted by curiosity and that doesn’t sound hostile or
defensive is a great way to clarify communication between two people.
So look at your habitual reaction to situations and see where you can change your focus or your
response to discover riches you hadn’t noticed.
As Auntie Mame said to her nephew, Patrick, “Life is a great big banquet, and most of the sons-of-
bitches at it are starving to death.”
Don’t starve to death. Open your eyes to the rich choices around you.
Lynette Crane, M.A.(Psychology) and Certified Life Coach,is a Minneapolis-based speaker, writer,
and coach. She has more than 30 years' experience in the field of stress management. She currently
works to provide stress and time pressure solutions to harried women, those women who seek
"Islands of Peace" in their overly-busy lives. Her talks to groups of what she calls "harried women"
are receiving rave reviews. Visit her website at http://www.creativelifechanges.com/ to see more in-
depth articles and to view her programs.