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How do we use information to help us learn to innovate in the workplace? A case study of a Scottish University

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Poster presented at ISIC: The Information Behaviour Conference 2018 (http://www.isic2018.com/). The poster presents findings of one of three case studies the doctoral work of Lyndsey Middleton.

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How do we use information to help us learn to innovate in the workplace? A case study of a Scottish University

  1. 1. THE LITERATURE AND CONTEXT How do we use information to help us learn to innovate in the workplace? A case study of a Scottish University Find me elsewhere: Email: L.Middleton@napier.ac.uk Twitter: @Middleton_Ly Blog: lyndseyjenkins.org University page: http://www.napier.ac.uk/people/lyndsey-middleton THE METHODS AND ANALYSIS THE FINDINGS AND DISCUSSION Lyndsey Middleton, 3rd year PhD student, Edinburgh Napier University Supervisors: Professor Hazel Hall, Professor Robert Raeside and Dr Laura Muir • Information literacy has been explored in workplace contexts since the early nineties • Focus has been on the building of skills and competencies (e.g. Banek Zorica, Spiranec, & Biskupic, 2014) but not workplace learning • Researchers have explored the relationship between innovation and learning in the workplace (Leong & Anderson, 2012; Høyrup, 2010) • Little research has explored the relationship between information literacy, workplace learning and innovative work behaviour 33 interviews and 8 focus groups with non- academic employees Thematic analysis to highlight participant views and context One publically funded university in Scotland Theme 1 Information literacy is a contributing factor to workplace learning Theme 2 Ease of information access and information sharing are enablers of workplace learning of innovative work behaviours Theme 3 External information, internal databases and people are important information sources References Høyrup, S. (2010). Employee-driven innovation and workplace learning: basic concepts, approaches and themes. Trasnfer, 16(2) 143–154. // Leong, J., & Anderson, C. (2012). Fostering innovation through cultural change. Library Management, 33(8/9), 490-497. // Banek Zorica, M., Spiranec, S., & Biskupic, I. O. (2014). What is the employers stand on information literacy – researching employers on expected generic outcomes. In S. Kurbanoğlu, S. Špiranec, E. Grassian, D. Mizrachi, & R. Catts (Eds.), European Conference on Information Literacy (pp. 673–682). Dubrovnik, Croatia: Springer. http://doi.org/10.1007/978-3-319-14136-7_70 “Well, I think before you take part in workplace learning, you’ve got to understand that you have a need for information” (Staff member, Library Services) “Because in any job I suppose, there are rolling changes, innovations and improvements. You need to keep going back to that information in order to facilitate the learning in the first place.” (Staff member, School Support Services) “So certainly sharing within a team and using it to develop things, whether we are robust in taking it beyond our little environment” (Leader, Marketing) “So I think one of the main ways that they help me to learn and to probably influence my innovative behaviour in the workplace, would be sharing practice with those who do the same role at universities across the UK.” (Staff member, Student Support Services) “I was speaking to someone else and they explained about sending exam papers through encrypted email. So I was like ‘oh, I wonder how you do that?’ So you just pick up the phone and ask one of the guys on the Information Services helpdesk and then you can send your colleague an email to say ‘oh, I just found this out…’ (Staff member, School Support Service) THE RESEARCH QUESTION How does information literacy, and the associated information behaviours, support successful workplace learning of innovative work behaviour?