Tate Tyler - Designing the Search Experience
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Lucene and Solr provide many excellent tools for presenting information to users, but what makes some search user interfaces better than others? Should you aim for a rich, advanced UI or should you "just make it look like Google"? Through his work at TwigKit with blue-chip corporations, scientific institutes, and governments, Tyler has identified four guiding pillars of the search experience
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Tate Tyler - Designing the Search Experience
- 1. Designing the search experience by Tyler Tate, TwigKit
- 2. ux search
- 4. Local Government Healthcare Broadcast News media Aerospace Electronics Intelligence
- 7. Photo by David Woo
- 8. Photo by Paul Robertson
- 10. Photo by Mark Hillary Photo by Paul Robertson
- 24. ?! Surely there’s a better way?!
- 25. Document Information Document Query Representation Need Classic information retrieval
- 27. Lookup
- 28. Learn Lookup
- 29. Investigate Learn Lookup
- 30. Investigate Explore Learn Lookup
- 31. Investigate Learn Lookup
- 33. Recognise the need for information The Lookup Process
- 34. Recognizing a need for information
- 35. Recognizing a need for information Known-item
- 36. Recognizing a need for information Known-item Navigational
- 37. Recognizing a need for information Known-item Exploratory Navigational
- 38. Formulate the query The Lookup Process
- 39. Autocomplete
- 40. Autosuggest
- 41. Instant Results
- 42. Run the query The Lookup Process
- 52. Review the results The Lookup Process
- 53. Use Clear Titles
- 59. Investigate Learn Lookup
- 60. The learning process 1 2 3 4 5 6
- 61. uncertainty apprehension The learning process 1 2 3 4 5 6
- 62. Selection optimism The learning process 1 2 3 4 5 6
- 63. Selection Exploration confusion uncertainty doubt The learning process 1 2 3 4 5 6
- 64. Selection Exploration Formulation confidence The learning process 1 2 3 4 5 6
- 65. Selection Exploration Formulation Collection The learning process 1 2 3 4 5 6
- 66. Selection Exploration Formulation Collection The learning process 1 2 3 4 5 6
- 67. Selection Exploration Formulation Collection The learning process 1 2 3 4 5 6
- 68. Explore
- 69. Browse
- 70. Flexible ltering
- 73. Re- nd
- 75. Bookmark items
- 78. Organise
- 79. Add tags
- 80. Assign to a group
- 82. Compare
- 84. Chart comparison
- 85. Annotate
- 86. Comment on and rate saved properties
- 87. Investigate Learn Lookup
- 89. Monitor
- 90. Saved Searches
- 91. Email alerts
- 92. Email alerts
- 93. Email alerts
- 94. Collaborate
- 95. The like button
- 100. Investigate Learn Lookup
- 101. We must think beyond the individual query and help users accomplish their goals over time, across space, and with the people they trust.
- 102. Companies who help users throughout the entire learning process are more likely to: ✴ Create passionate, devoted users ✴ Bene t from the resulting transaction
- 103. The end goal is to provide value to our users, which in turn brings value to the business.
- 105. ✴ Gary Marchionini, Exploratory Search: From Finding to Understanding, 2006 ✴ Carol C. Kuhlthau, Inside the Search Process: Information Seeking from the User’s Perspective, 1991 ✴ Ann Blandford and Simon Att eld, Interacting with Information, 2010 ✴ Marcia Bates, The Design of Browsing and Berrypicking Techniques for the Online Search Interface, 1989
- 106. ENTERPRISE SEARCH Meetups www.searchmeetups.com ENTERPRISE ENTERPRISE SEARCH SEARCH London Frankfurt