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YA WEN LU
NEW YORK
Taipei / Tokyo / Shanghai / Paris




BBA Design & Management
Parsons The New School for Design

347. 776 . 1755

liliane44@gmail.com

#3c 100 SOUTH 4TH St, New York 11211, US
Ya Wen Lu DEC 2010



Parsons Design & Management
                              a Chinese fortune cookie
YA WEN LU
                                     Taipei / Tokyo / Shanghai / Paris / NEW YORK

                                                                                                     VISUALIZing DATA
                EXPERIENCE
                                                                                                        DESIGNERS’ SALARY
                         2008         milknhoney.com.tw
         Milknhoney Production        codinate production process, assist casting                       CONSUMER JOURNEY
                           2007       www.jsjdl.com
Kinderly Real Estate Consultancy      research, analyze consumer tr nds, create target consumer
                                      profile
                                                                  e
                                                                                                     PROTOTYPing IDEAS
                             2006     www.artistvillage.org
             Taipei Artist Village    graphic design, cor
                                                        dinate with artist
                                                                                                        GAP ONLINE WARDROBE
                                                                                                        EBAY VINTAGE
                  EDUCATION

                                                                                                     concept development
                    2009-current     Parsons The New School for Design              New Y
                                                                                        rok, US
                                     BBA, Design & Management
                                     Dean’s List: SPRING 09, SPRING 10

                      2007-2009      Parsons Paris                                   Paris, France      THE SMELL OF GROWING UP
                                     BBA, Design & Management
                                     Dean’s List: FALL 08

                      2001-2006      Suzhou Singapore International Schol          Suzhou, China
                                     Bilingual International Baccalaur ate (IB) Graduate
                                                                     e                               UNDERSTANDing Customer

                       SKILLS                                                                           CRAVING FOR ICE CREAM
                       Software      Photoshop, Illustrator InDesign, Dreamweaver
                                                          ,
                                     Microsoft Word, Excel, Power Point
                     Languages
                                     Chinese, Englsih and Fr nch
                                                           e
                                                                                                     STRATEGY PLANNING

                 INTERESTS           Threater Art, Design books, Social Media ,Trends Analysis
                                                                                                        COMFORTING TEA
VISUALIZing DATA

   DESIGNERS’ SALARY
   CONSUMER JOURNEY


PROTOTYPing IDEAS

   GAP ONLINE WARDROBE
   EBAY VINTAGE


concept development

   THE SMELL OF GROWING UP



UNDERSTANDing Customer

   CRAVING FOR ICE CREAM



STRATEGY PLANNING

   COMFORTING TEA
DESIGNERS’ SALARY                                                                                                                                                                                              CONSUMER JOURNEY


                                                                                                                                                                                                                               Approach                Entry            Browse           Select           Sign up           Reserve             Manage Alternation Destination Follow-
                     Future Career for Design Managers!                                                                                                                                                                                                                                                                                                                        up

                                         2008 Design Salary & Creative Field by
                                                Work Environment                                                                                                                                           BUDGET TRAVELER                                              Gallery-like     Text-based        User-friendly
                          90,000                                                                                                                                                                                                                                        (slide show)     information                                                                Cancellation
                                                                                                                                                                                                                                  Facebook                                                                                   Direct info                                                            Facebook
                          80,000
                                                                                                                                                                                                                                  Twitter                                                                                    short welcome                                                          Twitter
                                                                                                                                                                                                                                  Youtube                                                                                    from the owner                                                         Youtube
                                                                                                                                                                                                                                                                                                                                                 invite travelers
                                                                                                                                            Highest salary accross creative fields,
                                                                                                                                                                                                                                                       flickr
                          70,000                                                                                                                                                                                                                                                                                                                                                   guidebook
                                                                                                                                            best income in consultancy companies!                                                                                                       (detailed                            Con rmation                                           Discounts
                          60,000                                                                                                                                                                                                  Word of                                               schedule,                               letter                                             on local
                                                                                                                                                                                                                                  mouth                                                                                                                                                            Updates on
                                                                                                                                                                                                                                                                                                                                                     31
                                                                                                                                                                                                                                                     updated photos                     transportation)                      video of local                                        service




                                                                                                                                                                                                                                                                                                                f
                          50,000
                                                                                                                                                                                                                                                                                                                                                                                                   current events
                                                                                                                                                                                                                                “Invite 5 friends,                                                                           events, food etc                                      provider
                                                                                                                                                                                                                                                                        music plays                                                                                                                around the
                                                                                                                                                                                                                                get your ticket
                          40,000
                                                                                                                                                                                                                                FREE!!”                                 according                                                                                                                  workd
                                                                                                                                Consultancy                                                                                                                                                                                                         calendar
                          30,000
                                                                                                                                                                                                                                                                        to the mood
                                                                                                                                In House                                                                     GROUP TRAVELERS
                                                                                                                                                                                                                                                                        (local music,
                                                                                                                                Freelance
                                                                                                                                                                                                                                                                        videos)
                                                                                                                                                                                                                                                                                                                                                                                       %
                          20,000
                                                                                                                                                                                                                                                      current events                          map             friends
                                                                                                                                Academic                                                                                                                                                                   invite friends    con rm                                                                Monthly
                          10,000                                                                                                                                                                                                                                                         Map of the                          by watching
                                                                                                                                              Best pay in Mid Atlantic, U.S in 2008,                                                                                                                       = discounts                                              Charge after                   specials
                                                                                                                                                                                                                                                                                         surrounding                         the video                              experation
                                                                                                                                              Most stable salary in New England.                                                                                                                                                                    chat box                         coupons
                                    Des Mgmt    IxD      Web   Fashion        Arch   ID       Graphic   Int Des                               And majority of design managers                                                                                                                                                                                       date
                                                                                                                                              hired with undergraduate degree!
                                                                                                                                                                                                                                                       mood board                                                                                                                  exclusive
                                                                                                                                                                                                                                                                                                                                                                    (Credits                       Top
                                                                                                                                                                                                                                                                                                                             suggestions,                                          elite service
                                                                                                                                                                                                                                                                                                                                                                    Only)                          Destionation
                                                                                                                                                                                                                                                                                                                             “you might
                                                                                                                                                                                                                                                                                                                             need..for this      recommendation                    pick up
                         Ranking of salary by regions in relation with education level                                                                                                                                                                                                                                       trip”                                                 service

                         United States                                                                                                                                                                     BUSINESS TRAVELER
                                               Mid Atlantic                               California                                          Pacific                                  South West                                                      top destination                    recommendation
                            100%                                      100%                                     100%                                         100%                                                                Partner with                                              Ratings
                                                                                                                                                                                                                                cooperation                              Brief info       & advises                          use points
                                                                                                                                                                                                                                                                                                             Quick                                     map                          contact list
                                                                                                                                                                                                                                                                                                                             to exhange
                             20%                                       20%                                     20%                                           20%                                                                Soponsor                                                                                     goods or            Account page
                         $120,000                                 $120,000                                 $120,000                                      $120,000
                                                                                                                                                                                                                                business                                                                                     disounts            - setting
                                                                                                                                                                                                                                conference,
                         $60,000                                   $60,000                                 $60,000                                        $60,000
                                                                                                                                                                                                                                events.
                               $0                                        $0                                       $0                                           $0
                                    01                  08                     01                08                       01                     08                      01                   08

                                            New England                               Mid West                                         South East                                  Rocky Mountains
                            100%                                    100%                                       100%                                           100%




                             20%                                     20%                                          20%                                          20%

                         $120,000                                $120,000                                   $120,000                                       $120,000


                         $60,000                                 $60,000                                    $60,000                                        $60,000


                               $0                                      $0                                            $0                                             $0
                                    01                  08                    01                08                         01                       08                        01                08



                         Canada                                                                           United Kindom
                                                  Eastern                                 Western                                              UK
                            100%                                     100%                                     100%                                       Education level              Salary ranking
                                                                                                                                                                                         Mid Atlantic
                                                                                                                                                               PHD                       California
                                                                                                                                                                                         Pacific
                             20%                                      20%                                      20%                                             MA                        South West
                         $120,000                                $120,000                                 $120,000                                                                       New England
                                                                                                                                                               BA                        Mid West
                                                                                                                                                                                         South East
                         $60,000                                                                                                                                                         Rocky Mountains
                                                                  $60,000                                  $60,000
                                                                                                                                                               HS                        Eastern Canada

Project Domain:                $0
                                    01                  08
                                                                       $0
                                                                              01                08
                                                                                                                  $0
                                                                                                                          01                     08
                                                                                                                                                                                         Western Canada
                                                                                                                                                                                         United Kindom     Project Domain:
  info graphic                                                                                                                                                                                               design development
Role:                                                                                                                                                                                                      Role:
  reseracher, designer                                                                                                                                                                                       team leader,Researcher, Desinger,
                                                                                                                                                                                                             Strategist
Date:                                                                                                                                                                                                      Date:
 May 2009                                                                                                                                                                                                    May 2010
Programs:                                                                                                                                                                                                  Programs:
  Microsoft Excel,                                                                                                                                                                                           Microsoft Word,
  Illustrator                                                                                                                                                                                                Illustrator
VISUALIZing DATA

   DESIGNERS’ SALARY
   CONSUMER JOURNEY


PROTOTYPing IDEAS

   GAP ONLINE WARDROBE
   EBAY VINTAGE


concept development

   THE SMELL OF GROWING UP



UNDERSTANDing Customer

   CRAVING FOR ICE CREAM



STRATEGY PLANNING

   COMFORTING TEA
GAP ONLINE WARDROBE                                                                                   EBAY VINTAGE




                                                                                                                                      You want us back!?                                        Yes! Revive the Retro!

                                                                                                                                                                                                                                         vintage


A new marketing plan for GAP Paris, which offer a menswear line that is directly geared toward the young work force,    A strategic recommendation for eBay, as the fever of online auction has gone down, a fresh strategy plan is in need. In
who tend to shop alone or online. They seek for easy and efficient ways of shopping.                                    order to sovle the current issues of quality control, counterfeit products control and the lack of unique position in the market.
                                                                                                                        eBay vintage could defeat the high competition with Amazon.com and the similarity with Craglist.com. We recommend
The new marketing plan suggest a more accessible platform online, where customers can be updated with fashion trends,   eBay to co-operate with established vintage stores, who operates with a certification system that qualifies various luxury
news from GAP and organize their waredrobe online easily.                                                               goods. eBay vintage promotes high quality second handed goods with a lower price. The combination of online auction with
                                                                                                                        eBay vintage, eBay promotes the concept of “revive the retro with the right price!” which align with the brand philosophy.


Project Domain:                                                                                                         Project Domain:
  Marketing                                                                                                               Strategic Management
Role:                                                                                                                   Role:
  reseracher, designer                                                                                                    Strategist, designer

Date:                                                                                                                   Date:
 May 2009                                                                                                                Dec 2010
Programs:                                                                                                               Programs:
  Photoshop                                                                                                               Photoshop
  Illustrator                                                                                                             Illustrator
VISUALIZing DATA

   DESIGNERS’ SALARY
   CONSUMER JOURNEY


PROTOTYPing IDEAS

   GAP ONLINE WARDROBE
   EBAY VINTAGE


concept development

   THE SMELL OF GROWING UP



UNDERSTANDing Customer

   CRAVING FOR ICE CREAM



STRATEGY PLANNING

   COMFORTING TEA
CONCEPT DEVELOPMENT
  Work with creative individuals
   to lead, guide and manage the
      creative thinking process.

    Important phase of a creative
 project, translate and implement
  inspirational ideas into action
 and useful foundation for design
                                    THE SMELL OF GROWING UP
    Implement hands on brainstorm                      Project Domain:
  tools, including sketches, mood                       Creative & Experimental
                                                       Role:
            board and prototypes.                       Concept Innovator,
                                                        Event manager
                                                       Date:
                                                        Aprirl 2010
                                                       Programs:
                                                         Power Point,
                                                         Photoshop, Illustrator
                                                       Members:
                                                         Clara K.
                                                         Pie K.
DEFINE
Everyone has a different interpretation of the topic, and commonly people relate it to their
memories, childhood and love. However, as a group we wanted to push the boundaries and asked
ourselves “how it stinks to be an adult” “the specific smells of growing up,” and focused more on
the theme: “what are the moments in life we felt like grown ups?” With these bizarre questions in                      Greasy   Make-ups   Menstruation

                                                                                                                                                                                                                                    shoes
mind we started on an exciting journey exploring the smells of Growing Up.
                                                                                                                                                                                                                shopping bags

                                                                                                                                                                                spa                            make-up
                                                                                                                                                                Dirty laundry
                                                                                                                                                                                                   cooking
                                                                                                                                PIMPLES
                                                                                                                                                                                                              Women

DISCOVER                                                                                                             Parties                                    Lack of soap

                                                                                                                                                                                                                                  girls night
We listed all the moments, objects and smells that remind us of growing up. Without a surprise,       Stress


we found multiple associations around the topic of adolescence and independence. We asked                                                                                                  milk
ourselves “which themes have the strongest smell?”                                                                                            Late night h.w.                                                       waxing
                                                                                                       Cigrattes +

Here are some of the smells we came up with: pimples, waxing, nail polisher, alcohol, monthly          Alcohol
                                                                                                                                                                                                                secrets
                                                                                                                                                                  Depression          cellulite
bills, money, and loneliness.


DEVELOP
                                                                                                                                                                                         what do you think?                     what do you think?
With these smells at the tip of our nose, we started to visualize and narrow down these stinky                                                                                  Smell your luck today                  SMELL YOU

ideas into 10 solid concepts. Just like perfumes on the market, these smells didn’t come alone.
They were a smelly mixture of awkward situations, sweet, happy, intense, angry and sad
moments.




DELIVER
Throughout the class discussion the idea of balloons from our group distinctively stood out as a
media to maintain and release scents. Further more, the idea of scratch and sniff from a card from
our group also been voted to put in action. As a class we combined the concept of scent clock
with scratch and sniff card, also at the end of the event each guest would be given a surprise five
o’clock balloon as a gift.
VISUALIZing DATA

   DESIGNERS’ SALARY
   CONSUMER JOURNEY


PROTOTYPing IDEAS

   GAP ONLINE WARDROBE
   EBAY VINTAGE


concept development

   THE SMELL OF GROWING UP



UNDERSTANDing Customer

   CRAVING FOR ICE CREAM



STRATEGY PLANNING

   COMFORTING TEA
UNDERSTANDING CUSTOMER
       Improvise innovative approach to
  Improvise innovative approach to that
      discover first hand insights
  discover guide design and innovation.
            first hand insights that
    guide design and innovation.
      Oversee the globel market to gain
  Oversee the deep understanding of the
               globel market to gain
      deep understanding of and trends.
                 environment the
       environment and trends.
       Translate and visualize insights    CRAVING FOR ICECREAM
  Translate and visualize insights from
              and information drawn                               Project Domain:
                                                                    Merchandise Space Research
     and research intodrawn from
          information an inspirational                            Role:
                                                                    Researcher, Strategist
   research into foundation for design.
      and useful an inspirational
  and useful foundation for design.                               Date:
                                                                   Oct 2009
             link the connection between
                                                                  Programs:
     linkbrands and social and cultural
           the connection between                                   Microsoft Word, Excel,
                   behaviors and trends.
   brands and social and cultural
                                                                    Power Point, Photoshop
                                                                  Members:
        behaviors and trends.                                       Andrew C.
                                                                    Hande T.
                                                                    Tina T.
DEFINE
How does Haagen-daz and Cold Stone persuade their consumers?
How does branding promote the motivation and the persuation?




DISCOVER
Through on site observation, I have identified specific difference between Haagen-Dazs and Cold
Stone including a different group of target audience, and how the environment is portrayed differ-
ently to attract specific customers.

The Haagen-Dazs store located by the water attract more tourists and shoppers in the area,
therefore a small store front that allows a high turn over of traffic is suitable, on the other hand,
the Cold Stone store offers a bigger space for mothers with baby trailers and group of friends to
sit and stay.




DEVELOP
Detailed Customer profiles are developed based on the observation; also in store customers are
further analyzed and develop into persona profiles.



DELIVER
The positive and negatives of the design of the store, and the brand images are analyzed for both
merchandiser, and given suggestions and recommendations accordingly.
VISUALIZing DATA

   DESIGNERS’ SALARY
   CONSUMER JOURNEY


PROTOTYPing IDEAS

   GAP ONLINE WARDROBE
   EBAY VINTAGE


concept development

   THE SMELL OF GROWING UP



UNDERSTANDing Customer

   CRAVING FOR ICE CREAM



STRATEGY PLANNING

   COMFORTING TEA
STRATEGY PLANNING
          Branding and strategy is an
Improvise innovative approach success
     essential element of the to
discover first hand insightsbusiness.
                       of a that
  guide design and innovation.
      Based on company profile giving
Oversee the globel innovative gain
     efficient and market to stratey
    deep understanding of suggestion.
                          the
     environment and trends.
           Take account in the market   THE COMFORTING TEA
     landscape as well asthe consumer
Translate and visualize insights                             Project Domain:
                                                               Advanced Branding
                           experience
   and information drawn from                                Role:
                                                               Researcher, Strategist
 research into an inspirational
and useful foundation for design.                            Date:
                                                              May 2010
                                                             Programs:
  link the connection between                                  Microsoft Word, Power Point,
 brands and social and cultural                                Photoshop,Illustrator

     behaviors and trends.                                   Members:
                                                               Jin Sun P.
DEFINE
As entrepreneur thinkers, we have shaped a business mission state that defines our service and
goal as a brand. This project focus on defining our position in the competitive market landscape,
and efficiently characterize our target personas.




DISCOVER
We have discovered our position in the market place, we aim to provide high quality tea with high
accessibility, offers a friendly, nostalgic and refreshing tea drinking experience.




DEVELOP
We have developed a strong combination of brand drivers, including approachable, nostalgic,
playful, comforting, authentic and refreshing. Each brand drivers are respented with visuals to
create a clear vibe and image for the brand. We also developed a series of “special instructions”
for customers to fully enjoy the experience with us.




DELIVER
A complete branding strategy is provided with detailed consumer journey discription. We paid
close attention to each touch point through the interaction with us, we aim to keep our customer
feel warm and entertained.
Improvise innovative approach to
                              discover first hand insights that
                                guide design and innovation.

                              Oversee the globel market to gain
                                  deep understanding of the
                                   environment and trends.

                              Translate and visualize insights
                                 and information drawn from
                               research into an inspirational
         Ya Wen Lu DEC 2010   and useful foundation for design.

                                link the connection between
Parsons Design & Management                    THANK YOU !
                               brands and social and cultural
                                   behaviors and trends.
CONTACT ME
347 776 1755

LILIANE44@GMAIL.COM

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Ya wen portfolio(digi spread)

  • 1. YA WEN LU NEW YORK Taipei / Tokyo / Shanghai / Paris BBA Design & Management Parsons The New School for Design 347. 776 . 1755 liliane44@gmail.com #3c 100 SOUTH 4TH St, New York 11211, US
  • 2. Ya Wen Lu DEC 2010 Parsons Design & Management a Chinese fortune cookie
  • 3. YA WEN LU Taipei / Tokyo / Shanghai / Paris / NEW YORK VISUALIZing DATA EXPERIENCE DESIGNERS’ SALARY 2008 milknhoney.com.tw Milknhoney Production codinate production process, assist casting CONSUMER JOURNEY 2007 www.jsjdl.com Kinderly Real Estate Consultancy research, analyze consumer tr nds, create target consumer profile e PROTOTYPing IDEAS 2006 www.artistvillage.org Taipei Artist Village graphic design, cor dinate with artist GAP ONLINE WARDROBE EBAY VINTAGE EDUCATION concept development 2009-current Parsons The New School for Design New Y rok, US BBA, Design & Management Dean’s List: SPRING 09, SPRING 10 2007-2009 Parsons Paris Paris, France THE SMELL OF GROWING UP BBA, Design & Management Dean’s List: FALL 08 2001-2006 Suzhou Singapore International Schol Suzhou, China Bilingual International Baccalaur ate (IB) Graduate e UNDERSTANDing Customer SKILLS CRAVING FOR ICE CREAM Software Photoshop, Illustrator InDesign, Dreamweaver , Microsoft Word, Excel, Power Point Languages Chinese, Englsih and Fr nch e STRATEGY PLANNING INTERESTS Threater Art, Design books, Social Media ,Trends Analysis COMFORTING TEA
  • 4. VISUALIZing DATA DESIGNERS’ SALARY CONSUMER JOURNEY PROTOTYPing IDEAS GAP ONLINE WARDROBE EBAY VINTAGE concept development THE SMELL OF GROWING UP UNDERSTANDing Customer CRAVING FOR ICE CREAM STRATEGY PLANNING COMFORTING TEA
  • 5. DESIGNERS’ SALARY CONSUMER JOURNEY Approach Entry Browse Select Sign up Reserve Manage Alternation Destination Follow- Future Career for Design Managers! up 2008 Design Salary & Creative Field by Work Environment BUDGET TRAVELER Gallery-like Text-based User-friendly 90,000 (slide show) information Cancellation Facebook Direct info Facebook 80,000 Twitter short welcome Twitter Youtube from the owner Youtube invite travelers Highest salary accross creative fields, flickr 70,000 guidebook best income in consultancy companies! (detailed Con rmation Discounts 60,000 Word of schedule, letter on local mouth Updates on 31 updated photos transportation) video of local service f 50,000 current events “Invite 5 friends, events, food etc provider music plays around the get your ticket 40,000 FREE!!” according workd Consultancy calendar 30,000 to the mood In House GROUP TRAVELERS (local music, Freelance videos) % 20,000 current events map friends Academic invite friends con rm Monthly 10,000 Map of the by watching Best pay in Mid Atlantic, U.S in 2008, = discounts Charge after specials surrounding the video experation Most stable salary in New England. chat box coupons Des Mgmt IxD Web Fashion Arch ID Graphic Int Des And majority of design managers date hired with undergraduate degree! mood board exclusive (Credits Top suggestions, elite service Only) Destionation “you might need..for this recommendation pick up Ranking of salary by regions in relation with education level trip” service United States BUSINESS TRAVELER Mid Atlantic California Pacific South West top destination recommendation 100% 100% 100% 100% Partner with Ratings cooperation Brief info & advises use points Quick map contact list to exhange 20% 20% 20% 20% Soponsor goods or Account page $120,000 $120,000 $120,000 $120,000 business disounts - setting conference, $60,000 $60,000 $60,000 $60,000 events. $0 $0 $0 $0 01 08 01 08 01 08 01 08 New England Mid West South East Rocky Mountains 100% 100% 100% 100% 20% 20% 20% 20% $120,000 $120,000 $120,000 $120,000 $60,000 $60,000 $60,000 $60,000 $0 $0 $0 $0 01 08 01 08 01 08 01 08 Canada United Kindom Eastern Western UK 100% 100% 100% Education level Salary ranking Mid Atlantic PHD California Pacific 20% 20% 20% MA South West $120,000 $120,000 $120,000 New England BA Mid West South East $60,000 Rocky Mountains $60,000 $60,000 HS Eastern Canada Project Domain: $0 01 08 $0 01 08 $0 01 08 Western Canada United Kindom Project Domain: info graphic design development Role: Role: reseracher, designer team leader,Researcher, Desinger, Strategist Date: Date: May 2009 May 2010 Programs: Programs: Microsoft Excel, Microsoft Word, Illustrator Illustrator
  • 6. VISUALIZing DATA DESIGNERS’ SALARY CONSUMER JOURNEY PROTOTYPing IDEAS GAP ONLINE WARDROBE EBAY VINTAGE concept development THE SMELL OF GROWING UP UNDERSTANDing Customer CRAVING FOR ICE CREAM STRATEGY PLANNING COMFORTING TEA
  • 7. GAP ONLINE WARDROBE EBAY VINTAGE You want us back!? Yes! Revive the Retro! vintage A new marketing plan for GAP Paris, which offer a menswear line that is directly geared toward the young work force, A strategic recommendation for eBay, as the fever of online auction has gone down, a fresh strategy plan is in need. In who tend to shop alone or online. They seek for easy and efficient ways of shopping. order to sovle the current issues of quality control, counterfeit products control and the lack of unique position in the market. eBay vintage could defeat the high competition with Amazon.com and the similarity with Craglist.com. We recommend The new marketing plan suggest a more accessible platform online, where customers can be updated with fashion trends, eBay to co-operate with established vintage stores, who operates with a certification system that qualifies various luxury news from GAP and organize their waredrobe online easily. goods. eBay vintage promotes high quality second handed goods with a lower price. The combination of online auction with eBay vintage, eBay promotes the concept of “revive the retro with the right price!” which align with the brand philosophy. Project Domain: Project Domain: Marketing Strategic Management Role: Role: reseracher, designer Strategist, designer Date: Date: May 2009 Dec 2010 Programs: Programs: Photoshop Photoshop Illustrator Illustrator
  • 8. VISUALIZing DATA DESIGNERS’ SALARY CONSUMER JOURNEY PROTOTYPing IDEAS GAP ONLINE WARDROBE EBAY VINTAGE concept development THE SMELL OF GROWING UP UNDERSTANDing Customer CRAVING FOR ICE CREAM STRATEGY PLANNING COMFORTING TEA
  • 9. CONCEPT DEVELOPMENT Work with creative individuals to lead, guide and manage the creative thinking process. Important phase of a creative project, translate and implement inspirational ideas into action and useful foundation for design THE SMELL OF GROWING UP Implement hands on brainstorm Project Domain: tools, including sketches, mood Creative & Experimental Role: board and prototypes. Concept Innovator, Event manager Date: Aprirl 2010 Programs: Power Point, Photoshop, Illustrator Members: Clara K. Pie K.
  • 10. DEFINE Everyone has a different interpretation of the topic, and commonly people relate it to their memories, childhood and love. However, as a group we wanted to push the boundaries and asked ourselves “how it stinks to be an adult” “the specific smells of growing up,” and focused more on the theme: “what are the moments in life we felt like grown ups?” With these bizarre questions in Greasy Make-ups Menstruation shoes mind we started on an exciting journey exploring the smells of Growing Up. shopping bags spa make-up Dirty laundry cooking PIMPLES Women DISCOVER Parties Lack of soap girls night We listed all the moments, objects and smells that remind us of growing up. Without a surprise, Stress we found multiple associations around the topic of adolescence and independence. We asked milk ourselves “which themes have the strongest smell?” Late night h.w. waxing Cigrattes + Here are some of the smells we came up with: pimples, waxing, nail polisher, alcohol, monthly Alcohol secrets Depression cellulite bills, money, and loneliness. DEVELOP what do you think? what do you think? With these smells at the tip of our nose, we started to visualize and narrow down these stinky Smell your luck today SMELL YOU ideas into 10 solid concepts. Just like perfumes on the market, these smells didn’t come alone. They were a smelly mixture of awkward situations, sweet, happy, intense, angry and sad moments. DELIVER Throughout the class discussion the idea of balloons from our group distinctively stood out as a media to maintain and release scents. Further more, the idea of scratch and sniff from a card from our group also been voted to put in action. As a class we combined the concept of scent clock with scratch and sniff card, also at the end of the event each guest would be given a surprise five o’clock balloon as a gift.
  • 11. VISUALIZing DATA DESIGNERS’ SALARY CONSUMER JOURNEY PROTOTYPing IDEAS GAP ONLINE WARDROBE EBAY VINTAGE concept development THE SMELL OF GROWING UP UNDERSTANDing Customer CRAVING FOR ICE CREAM STRATEGY PLANNING COMFORTING TEA
  • 12. UNDERSTANDING CUSTOMER Improvise innovative approach to Improvise innovative approach to that discover first hand insights discover guide design and innovation. first hand insights that guide design and innovation. Oversee the globel market to gain Oversee the deep understanding of the globel market to gain deep understanding of and trends. environment the environment and trends. Translate and visualize insights CRAVING FOR ICECREAM Translate and visualize insights from and information drawn Project Domain: Merchandise Space Research and research intodrawn from information an inspirational Role: Researcher, Strategist research into foundation for design. and useful an inspirational and useful foundation for design. Date: Oct 2009 link the connection between Programs: linkbrands and social and cultural the connection between Microsoft Word, Excel, behaviors and trends. brands and social and cultural Power Point, Photoshop Members: behaviors and trends. Andrew C. Hande T. Tina T.
  • 13. DEFINE How does Haagen-daz and Cold Stone persuade their consumers? How does branding promote the motivation and the persuation? DISCOVER Through on site observation, I have identified specific difference between Haagen-Dazs and Cold Stone including a different group of target audience, and how the environment is portrayed differ- ently to attract specific customers. The Haagen-Dazs store located by the water attract more tourists and shoppers in the area, therefore a small store front that allows a high turn over of traffic is suitable, on the other hand, the Cold Stone store offers a bigger space for mothers with baby trailers and group of friends to sit and stay. DEVELOP Detailed Customer profiles are developed based on the observation; also in store customers are further analyzed and develop into persona profiles. DELIVER The positive and negatives of the design of the store, and the brand images are analyzed for both merchandiser, and given suggestions and recommendations accordingly.
  • 14. VISUALIZing DATA DESIGNERS’ SALARY CONSUMER JOURNEY PROTOTYPing IDEAS GAP ONLINE WARDROBE EBAY VINTAGE concept development THE SMELL OF GROWING UP UNDERSTANDing Customer CRAVING FOR ICE CREAM STRATEGY PLANNING COMFORTING TEA
  • 15. STRATEGY PLANNING Branding and strategy is an Improvise innovative approach success essential element of the to discover first hand insightsbusiness. of a that guide design and innovation. Based on company profile giving Oversee the globel innovative gain efficient and market to stratey deep understanding of suggestion. the environment and trends. Take account in the market THE COMFORTING TEA landscape as well asthe consumer Translate and visualize insights Project Domain: Advanced Branding experience and information drawn from Role: Researcher, Strategist research into an inspirational and useful foundation for design. Date: May 2010 Programs: link the connection between Microsoft Word, Power Point, brands and social and cultural Photoshop,Illustrator behaviors and trends. Members: Jin Sun P.
  • 16. DEFINE As entrepreneur thinkers, we have shaped a business mission state that defines our service and goal as a brand. This project focus on defining our position in the competitive market landscape, and efficiently characterize our target personas. DISCOVER We have discovered our position in the market place, we aim to provide high quality tea with high accessibility, offers a friendly, nostalgic and refreshing tea drinking experience. DEVELOP We have developed a strong combination of brand drivers, including approachable, nostalgic, playful, comforting, authentic and refreshing. Each brand drivers are respented with visuals to create a clear vibe and image for the brand. We also developed a series of “special instructions” for customers to fully enjoy the experience with us. DELIVER A complete branding strategy is provided with detailed consumer journey discription. We paid close attention to each touch point through the interaction with us, we aim to keep our customer feel warm and entertained.
  • 17. Improvise innovative approach to discover first hand insights that guide design and innovation. Oversee the globel market to gain deep understanding of the environment and trends. Translate and visualize insights and information drawn from research into an inspirational Ya Wen Lu DEC 2010 and useful foundation for design. link the connection between Parsons Design & Management THANK YOU ! brands and social and cultural behaviors and trends.
  • 18. CONTACT ME 347 776 1755 LILIANE44@GMAIL.COM