1. LIDIA S. BLANCO
To obtain a distinctive position as an administrative aide and effective in customer services To become an integral part
of a successful company; as well as to achieve a long-term career w ith an organization that stresses customer support
and maintain employee satisfaction.
June 2014 – December 2014 Solomon Page Group Manhattan, NY
Handled meet and greet aswellasconference room
Handled phone coverage, recorded messagesand delivered toappropriateparties
Emailed staff on incoming messenger/ shipping deliveries
July 2014 – July 2014 Grand Central Hand and Physical Therapy Manhattan, NY
Handled meet and greet of customers.Sign In and placedthemin theirprivate rooms
Handled phone coverage, recorded messagesand delivered todesignated therapists
Laundryand Folding of towelsandgowns. Restocked therapistrooms andrestockedicepacks foralldayuse.
Maintained nextdayclientsfoldersfornext dayarrivals.Updated prescriptionsandmedicalinsuranceinformation
Briefly learned medical billing and coding. Willing to further learn medical terminology by practice or academically if given
November 2013– May 2014 AbacusStaffing Manhattan, NY
Receptionist / LegalAide Assistant– ContractAssignmentwith Karp&Kalamoutousakis, LLP
Meeting guestsand setting themappropriately in conference rooms with attorneys
Switch Board : Answering / transferring calls; aswellas screening & taking down messages for mainfirm employees and
also other tenants that rent out officespace that are notwiththe firm.
Producing Daily Court CalendarSchedule for allattorneysand firmstaff
Follow up and emailing clientswhen needed in order to request severalneeded documents or answers regarding cases
going to court the nextday.
December 2012 – June 2013 Yale RobbinsPublications, Inc. Manhattan, NY
Reception/Administrative Sales Assistant
Meeting guestsand setting themappropriately in conference rooms with advertisingdirectorsand editorialstaff
Answering / transferring calls; aswellas screening & takingdown messagesfor executivestaff.
Processing ad sales contracts, expo booth contracts and other publishing contracts into invoices for accounting &
Assistin administrative dutiesacrossdepartmentswhen needed.
Follow up andemailing clients whenneededin order toassistupper managementstaff.
November 2011 – January 2012 The Bakeryof New York, Inc. Long Island City, NY
Bakers Dozen softwareformanagingdailyproductionand accounts& receivables.
Managed customersconcernsand satisfying needs.
Assisted in organizationaldevelopmentduring thecompany’sexpanding andmanagement changes.
519 W 139th
Apt # Bsmt
New York, NY 10031
Mobile: 646 504 2226
2. August 2010 – June 2011 Perfect Spa & Perfect Nail New York, NY
MillenniumSpa ReservationSystemwhich included: Bookings& Data Entry
Maintained a professionaland friendlyrelationship withhigh profile customers
Trained new staff as wellasmanaging currentstaff withdailygoals
Assisted in resolvingcustomersconcerns and satisfying needsquickly
Clericaldutyand closing of dailyfinancesof the store
Tookneeded measuresfor allthechecksfromthe wagesledgerand personallyhanding themto staff.
November 2009 – March 2010 Radisson on Lexington Hotel New York, NY
Knowledgeable with Fidelio OperaPropertyManagementSystem
Bookings and Data Entry
Displayed excellent customerservice skillsforallconcernsanddisputes
Assisted in creative, low cost incentive and morale-boosting office events that increased employee satisfaction and
June 2002 – August 2003 Real Estate Board of NY, Inc. New York, NY
Sw itchboard phoneoperator
Prepared boardmember roommeetingswithnecessarypaperwork,presentation equipment, andorganized catering.
Helped participate in organizing member and chairperson events; such as yearly golf outings in order to help increase
EDUCATION: 2015 – 2016 CUNY BoroughManhattan, Continuing Education NY, NY
Medical Billing& CodingSpecialist
NHA CertifiedBillingand CodingSpecialist(CBCS)
2008 – 2011 CUNY Borough Manhattan NY, NY
2009 – 2010 Star CareerAcademyof NewYork NY, NY
Hotel / RestaurantManagement
Extensive academicknowledge witha career inHumanResources andUnionLabor laws.
ChiefofDesignfor the Senior Banquet
2003 – 2004 CUNY Hunter College NY, NY
Summer 2002 Teacher’sCollege at Columbia University NY, NY
Participated in the National Foundation to TeachingEntrepreneurship (NFTE)
Managed, budgeted business goals and financial profit for my business
Presented my own business plans and structural benefits relating to business media.
1999 – 2003 CathedralHighSchool NY, NY
High School Diploma
Varsitysoftballawardfor team support
SKILLS: Language:Fluent in Englishand Spanish
Highly customer service oriented
Creative in drawing / illustration +photography
Proficient in Microsoft Office, Excel, Word,
Pow erPoint, Adobe Photoshop
Catering Food for events while aiding my
family’s food vending business