1. LIDIA S. BLANCO
OBJECTIVE:
EXPERIENCE:
To obtain a distinctive position as an administrative aide and effective in customer services To become an integral part
of a successful company; as well as to achieve a long-term career w ith an organization that stresses customer support
and maintain employee satisfaction.
June 2014 – December 2014 Solomon Page Group Manhattan, NY
Administrative Assistant(Temp)-ContractassignmentwithSLGreen
 Handled meet and greet aswellasconference room
 Handled phone coverage, recorded messagesand delivered toappropriateparties
 Emailed staff on incoming messenger/ shipping deliveries
July 2014 – July 2014 Grand Central Hand and Physical Therapy Manhattan, NY
Administrative Assistant(Temp)
 Handled meet and greet of customers.Sign In and placedthemin theirprivate rooms
 Handled phone coverage, recorded messagesand delivered todesignated therapists
 Laundryand Folding of towelsandgowns. Restocked therapistrooms andrestockedicepacks foralldayuse.
 Maintained nextdayclientsfoldersfornext dayarrivals.Updated prescriptionsandmedicalinsuranceinformation
 Briefly learned medical billing and coding. Willing to further learn medical terminology by practice or academically if given
the chance.
November 2013– May 2014 AbacusStaffing Manhattan, NY
Receptionist / LegalAide Assistant– ContractAssignmentwith Karp&Kalamoutousakis, LLP
 Meeting guestsand setting themappropriately in conference rooms with attorneys
 Switch Board : Answering / transferring calls; aswellas screening & taking down messages for mainfirm employees and
also other tenants that rent out officespace that are notwiththe firm.
 Producing Daily Court CalendarSchedule for allattorneysand firmstaff
 Follow up and emailing clientswhen needed in order to request severalneeded documents or answers regarding cases
going to court the nextday.
December 2012 – June 2013 Yale RobbinsPublications, Inc. Manhattan, NY
Reception/Administrative Sales Assistant
 Meeting guestsand setting themappropriately in conference rooms with advertisingdirectorsand editorialstaff
 Answering / transferring calls; aswellas screening & takingdown messagesfor executivestaff.
 Processing ad sales contracts, expo booth contracts and other publishing contracts into invoices for accounting &
production staff.
 Assistin administrative dutiesacrossdepartmentswhen needed.
 Follow up andemailing clients whenneededin order toassistupper managementstaff.
November 2011 – January 2012 The Bakeryof New York, Inc. Long Island City, NY
Administrative Assistant(Temp)
 Bakers Dozen softwareformanagingdailyproductionand accounts& receivables.
 Managed customersconcernsand satisfying needs.
 Assisted in organizationaldevelopmentduring thecompany’sexpanding andmanagement changes.
519 W 139th
Street
Apt # Bsmt
New York, NY 10031
Mobile: 646 504 2226
lidiasblanco@gmail.com

2. August 2010 – June 2011 Perfect Spa & Perfect Nail New York, NY
FrontDesk Coordinator
 MillenniumSpa ReservationSystemwhich included: Bookings& Data Entry
 Maintained a professionaland friendlyrelationship withhigh profile customers
 Trained new staff as wellasmanaging currentstaff withdailygoals
 Assisted in resolvingcustomersconcerns and satisfying needsquickly
 Clericaldutyand closing of dailyfinancesof the store
 Tookneeded measuresfor allthechecksfromthe wagesledgerand personallyhanding themto staff.
November 2009 – March 2010 Radisson on Lexington Hotel New York, NY
Reservations Department
Externship
 Knowledgeable with Fidelio OperaPropertyManagementSystem
 Bookings and Data Entry
 Displayed excellent customerservice skillsforallconcernsanddisputes
 Assisted in creative, low cost incentive and morale-boosting office events that increased employee satisfaction and
productivity.
June 2002 – August 2003 Real Estate Board of NY, Inc. New York, NY
Reception
 Sw itchboard phoneoperator
 Prepared boardmember roommeetingswithnecessarypaperwork,presentation equipment, andorganized catering.
 Helped participate in organizing member and chairperson events; such as yearly golf outings in order to help increase
networkingwithinothercompanies.
EDUCATION: 2015 – 2016 CUNY BoroughManhattan, Continuing Education NY, NY
 Medical Billing& CodingSpecialist
 NHA CertifiedBillingand CodingSpecialist(CBCS)
2008 – 2011 CUNY Borough Manhattan NY, NY
 Major BusinessManagement
2009 – 2010 Star CareerAcademyof NewYork NY, NY
 Hotel / RestaurantManagement
 Extensive academicknowledge witha career inHumanResources andUnionLabor laws.
 ChiefofDesignfor the Senior Banquet
2003 – 2004 CUNY Hunter College NY, NY
 Liberal Arts
 Participatedin artinstallationprojects
Summer 2002 Teacher’sCollege at Columbia University NY, NY
 Participated in the National Foundation to TeachingEntrepreneurship (NFTE)
 Managed, budgeted business goals and financial profit for my business
 Presented my own business plans and structural benefits relating to business media.
1999 – 2003 CathedralHighSchool NY, NY
 High School Diploma
 Varsitysoftballawardfor team support
SKILLS:  Language:Fluent in Englishand Spanish
 Highly customer service oriented
 Creative in drawing / illustration +photography
 Proficient in Microsoft Office, Excel, Word,
Pow erPoint, Adobe Photoshop
 Catering Food for events while aiding my
family’s food vending business