IBM's Cloud & Smarter Infrastructure software suite, including Tivoli, Maximo, Netcool, TRIRIGA, Endpoint Manager and SmartCloud, enables organizations to automate asset and service management for improved efficiency. The suite automates infrastructure, application and service availability and performance. Global Knowledge provides training and certifications to help organizations maximize their investment in IBM's solutions.

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IBM’s Cloud Smarter Infrastructure solutions, including Tivoli Software, as well as Maximo, Netcool, TRIRIGA, Endpoint Manager and SmartCloud
service management software, enable organisations of all sizes and industries to run smarter, more efficiently and with greater agility.
IBM Cloud Smarter Infrastructure (CSI) is a unified platform of software products designed for automation of asset management, and
availability and performance of infrastructure, applications, and business services. The automation raises management efficiency through cost
reduction, error elimination, and increased stability of business processes. Having the right knowledge and skills is essential to get the most out of
your investment in IBM’s Cloud Smarter Infrastructure solutions.
IBM Cloud Smarter InfrastructureTraining
IBM Tivoli
IBM Tivoli provides Integrated Service Management software to help manage business value of your IT infrastructure. Tackle challenges with
real-time dashboards, asset security, and integrated processes that support the delivery of revenue generating services and growth initiatives.
Tivoli Storage Manager
Tivoli Storage Manager protects your organisation’s data from hardware failures and other errors by managing backup and archive
copies of data. Designed for a heterogeneous environment, Tivoli Storage Manager connects over the local area network (LAN), wide
area network (WAN), Internet, and storage area network (SAN).
Tivoli Workload Automation
The IBM Tivoli Workload Automation suite consists primarily of four components:
IBM Tivoli Workload Scheduler for z/OS is the Tivoli Workload Automation solution for mainframe-resident workloads running
primarily on z/OS, IBM Tivoli Workload Scheduler, primarily for workloads that are on UNIX and Windows platforms, IBM Tivoli
Workload Scheduler for Applications extends automation features to Oracle e-business Suite, PeopleSoft, SAP R/3, and SAP Business
Warehouse and The Tivoli Dynamic Workload Console is a component of IBM Tivoli Workload Scheduler for z/OS and IBM Tivoli
Workload Scheduler.
IBM Maximo Asset Management
IBM Maximo Asset Management solutions give you a single point of control over all types of assets. Control assets such as production,
infrastructure, facilities, transportation and communications.
IBM SmartCloud/IBM Cloud
The IBM (Smart)Cloud brand includes infrastructure as a service, software as a service and platform as a service offered through public,
private and hybrid cloud delivery models. IBM places these offerings under three umbrellas: SmartCloud Foundation, SmartCloud Services
and SmartCloud Solutions.
IBM TRIRIGA
IBM TRIRIGA provides a single system to manage the lifecycle of facilities. Its integrated workplace management system increases the
operational, financial and environmental performance of facilities.

2. 2015 IBM Global Training Provider of the Year – Two in a row!
Global Knowledge was earlier this year again named winner of an IBM Choice Award for Global Training Provider
of the Year.
As a Global Training Partner (GTP), Global Knowledge is among a small group of exclusive partners entrusted to
deliver quality IBM software and systems training worldwide.
Global Knowledge was in 2014 and 2015 named winner of an IBM Choice Award for Global Training Provider of
the Year. IBM’s Choice Awards recognise a select number of IBM Business Partners who exhibit IBM values in all client interactions
and achieve common business goals and mutually significant business impact.
Receiving these top IBM awards two years in a row, recognises Global Knowledge’s continued investment in new tools and delivery
methods to offer awardwinning and flexible authorised IBM training solutions to our customers.
Get complete service and support solutions from the 2014 and 2015 GTP of the Year, that include the most currently available IBM
authorised courses. Let us help you make the most of your IBM Cloud Smarter Infrastructure investments!
info@globalknowledge.ie www.globalknowledge.ie © 2015 Global Knowledge Training LLC. All rights reserved.
Suite of Delivery Formats
Our high quality IBM Cloud Smarter Infrastructure training courses are available through a suite of delivery formats, such as Classroom
Training (public training schedule and private company training), award winning Virtual Classroom Live (with access to live classroom
learning), Learning On-Demand and Blended Solutions.
The training courses include hands-on practice labs, featuring the latest products in real-world scenarios to help you prepare for actual workplace
environments and IBM certification exams. We can also provide a tailored learning solution to help you train your entire team or organisation.
More information
For more information on IBM Cloud Smarter Infrastructure training and certifications and how we can help you to get the optimal
return on your investment in the IBM Cloud Smarter Infrastructure suite of products, please contact your local Global Knowledge IBM
Training Advisor or send an email to info@globalknowledge.ie
Is your organisation using IBM Cloud Smarter Infrastructure software to streamline the management of your business infrastructure?
Whether you’re monitoring the ins and outs of your hybrid cloud adoption with IBM SmartCloud or managing physical and virtual endpoints
with Tivoli Endpoint Manager, we have the training you need to run a more efficient and agile business.
Enroll today and master new techniques taught by our expert instructors on subjects like data structure in Maximo Asset Manager, configuring
backup archive clients in Tivoli Storage Manager, modifying workflows in TRIRIGA Application Platform, and more!
IBM Cloud Smarter Infrastructure Training
IBM Cloud Smarter Infrastructure Certifications
Demonstrate your expertise in Cloud Smarter Infrastructure technology and solutions - become certified!
The Cloud and Infrastructure Solutions Certification program has 5 primary types of certifications:
IBM Certified Solution Advisor - A person who identifies opportunities and influences direction for IBM Tivoli product solutions and is
responsible for educating and influencing key decision makers.
IBM Certified Associate – An entry level power user who understands the features, function and day to day usage of the product. This
individual can use the product but is not an administrator or an operator.
IBM Certified Administrator - A technical professional responsible for daily management and operation, security, performance, installation
and configuration of enhancements, customisation and/or problem determination of a specific Tivoli software product solution.
IBM Certified Deployment Professional - A technical professional responsible for the planning, installation, environment setup,
configuration, testing, and troubleshooting of a specific Tivoli software product solution
IBM Certified Advanced Deployment Professional - An individual who has demonstrated a higher level of implementation knowledge
and skill both in breadth and in depth in a specific area of IBM Tivoli product solution areas.