1. M. GreenSilk, Third Floor,Iskandharu Magu, Male’
♦ T: 7667685 ♦ E: leenazaid@ymail.com
CURRICULUM VITAE
FATHIMATH LEENA ZAID
A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge to work in
a busy environment. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide
range of administrative activities. Well organized and an excellent team player with a proven ability to work proactively in a
complex and busy environment.
Extremely pleasant personality with the advent of good physique. Diligent with strong sense of responsibilities. Highly regarded
customer care and public relation skills. Always eager to learn things that would help in improving the career.
Approachable, well presented and able toestablish good working relationships with a range of different people. Possessing a proven
ability to generate innovative ideas and solutions to problems.
I am now looking for a position of Guest Service Agent wherein my extensive customer service skills will prove beneficial towards
the growth of the organization.
 More than two years of progressive experience in handling customers
 Proficient in both oral and written communication skills
 Effective organizational and time management skills
 Skilled in building and maintaining good relationship with customers
 Multi-tasking with ability to work under pressure
 Patience, enthusiastic with excellent administrative skills
 Ability to perform tasks under minimal supervision
CAREER STATEMENT
SUMMARY OF SKILLS

2. ♦ Familiar with various computer applications like Microsoft Office, Lotus Notes, Outlook, Opera,IDS and the internet search
engines.
♦ English (Excellent)
♦ Russian (Good)
♦ Hindi (Good )
♦ Malayalam (Good)
♦ Excellent communication skills especially in English with absolute politeness in verbal conversation.
♦ Immense exposure to fast-paced and high profile work.
♦ Experienced user of Microsoft Office.
♦ Prompt, efficient and dedicated to make a strong career.
♦ Quick to learn new techniques and adjust to routines that works well within a team.
♦ Personal Assistant: Summer Internship (2008),PEACE-CORPS office,Kyrgyzstan.
♦ Worked as an Event Coordinator/Wedding Planner (Self-employed),Trivandrum,India (Part time)
♦ Dermatological Consultant and Laser Tech, Assistant to Dr. Rajesh Nair in (Skin Care Clinic, Trivandrum,
India) & Eve Clinic, Male', Maldives (Full Time) Jan 2010 – Sep 2011
LANGUAGE SKILLS
KEY SKILLS
WORK EXPERIENCE
COMPUTER KNOWLEDGE

3. HOSPITALITY
♦ Guest Relation Officer in Filitheyo Island Resort (2012)
♦ Guest Relation Officer in Club Farukolhu (2013)
♦ Lecturer of hospitality in Kingfisher Acedemy in Trivandrum (Part Time)
♦ Swimming ♦ Travel
♦ Scuba Diving
 Graduate of High Secondary Exam (2007)
 Graduate of British English Certificate (2007)
 Certification of Academic Aptitude and Achievement Tests (2008)
 Diploma in Clinical Dermatology and Laser Tech (2010 -2011)
 4 Years inMBBS (I was studying in Kyrgystan,City of Osh and had to leave the Country due to 2010 South Kyrgyzstan
riots were clashes between ethnicKyrgyz and Uzbeks in southern Kyrgyzstan, primarily in the cities of Osh and Jalal-
Abad, in the aftermath of the ouster of former President KurmanbekBakiyev on April 7. It is part of the larger Kyrgyz
Revolution of 2010.Violence that started between Kyrgyz and Uzbeks on 19 May in Jalal-Abad continued on 10 June in
Osh. )
 Graduate of Diplomain airportmanagement and ground handling (2014)
 Graduate of Diploma in tourism and hospitality Management (2015)
 Licenses inOpen Water Diving and Licenses inAdvanced Open Water Diving.
HOBBIES
ACADEMIC QUALIFICATION