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[email_address] @jcprescott (Twitter) jcprescott (Skype) areyoufrank.com Jacqueline Prescott © 2009 Biz Behind the Buzz
= + ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Biz Behind the Buzz
Soul/ Role Authenticity Holistic Vulnerability Let Go Meritocracy Voice Amplified Co-Creation Responsibility Transparency Perpetual Beta Zero Distance Unstoppable BUBIA [Be Unreasonable!  Be in Action!] User-Generated Content Participation © 2009 Biz Behind the Buzz
collaboration framework © 2009 Biz Behind the Buzz
today: © 2009 Biz Behind the Buzz Background/  Business Challenge Social  Media Solution Results & Discoveries
background / challenge ,[object Object],[object Object],© 2009 Biz Behind the Buzz
Individual stories, photos, posts and discussions make a large world more accessible and personal. Easy points of access build communication, knowledge sharing, activism. Bite-size action items make a huge task (tackling global warming) simple and empowering. international grass-roots organization © 2009 Biz Behind the Buzz 3 1 2 1 3 2 3 3 3 1 1 3
:-D  (well done!) :-O  (gasp!) ,[object Object],[object Object],[object Object],[object Object],successes & discoveries © 2009 Biz Behind the Buzz
background / challenge ,[object Object],[object Object],[object Object],© 2009 Biz Behind the Buzz
Executive videos define the new culture, keep employees focused on the organization’s vision.  “ Hot” news communicates organizational progress toward the vision.  Organizational announcements keep employees up to date. Employees also share their own local news.  CIO blog offers insight into the new culture, and allows employees to ask questions,  and provide input.  global food manufacturer  © 2009 Biz Behind the Buzz 3 1 2 4 1 2 3 4
:-D  (well done!) :-O  (gasp!) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],successes & discoveries © 2009 Biz Behind the Buzz
background / challenge ,[object Object],[object Object],© 2009 Biz Behind the Buzz
Short, humorous webisodes showcase teams putting the value proposition into action, and inviting others to meet the same challenge.  A series of success story articles feature employees who are living examples of the new culture. Employee-written blog shares grass roots viewpoint, takes the pulse of the new culture, allows Internal Communications to quickly course-correct any employee mis-perceptions.  global financial services company © 2009 Biz Behind the Buzz 1 2 3 1 2 3
:-D  (well done!) :-O  (gasp!) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],successes & discoveries © 2009 Biz Behind the Buzz
background / challenge ,[object Object],[object Object],© 2009 Biz Behind the Buzz
Users share ideas and tips that are reviewed by leadership, offering potential for sharing and recognition.  Users offer concrete examples so that others can follow suit.  Individuals pledge personal commitment to single steps supporting the vision and goals. Continuous improvement information is gathered via polls, anecdotal feedback, overall conversation monitoring.  global food manufacturer  © 2009 Biz Behind the Buzz 1 4 1 2 3 2 3 4
:-D  (well done!) :-O  (gasp!) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],successes & discoveries © 2009 Biz Behind the Buzz
collaboration framework © 2009 Biz Behind the Buzz
key discovery - who © 2009 Biz Behind the Buzz
social media methodology * *  Downloadable social media implementation toolkit available March 2009 at BizBehindTheBuzz.com. Many tools and resources will be free. Check it out!   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Organizational Readiness: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Brand Design & Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Technology Implementation ,[object Object],[object Object],Ongoing Organizational & Individual Alignment,  Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Brand Support  for Community Development & Org. Readiness Ongoing  Brand Support  for Community Involvement Team & Individual  Role Alignment
results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Biz Behind the Buzz
measurement framework © 2009 Biz Behind the Buzz
results framework: Kirkpatrick’s 5 Levels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Smile  Sheet” Individual OTJ Indirect ROI Direct ROI © 2009 Biz Behind the Buzz
frank results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Smile  Sheet” Individual OTJ Indirect ROI Direct ROI © 2009 Biz Behind the Buzz
resources for your organization Jacqueline Prescott [email_address] 612.860.8928 jcprescott (Skype) BizBehindTheBuzz.com Wednesday March 25 th noon – 5:00 PM workshop

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HR Executive Forum Presentation

  • 1. [email_address] @jcprescott (Twitter) jcprescott (Skype) areyoufrank.com Jacqueline Prescott © 2009 Biz Behind the Buzz
  • 2.
  • 3. Soul/ Role Authenticity Holistic Vulnerability Let Go Meritocracy Voice Amplified Co-Creation Responsibility Transparency Perpetual Beta Zero Distance Unstoppable BUBIA [Be Unreasonable! Be in Action!] User-Generated Content Participation © 2009 Biz Behind the Buzz
  • 4. collaboration framework © 2009 Biz Behind the Buzz
  • 5. today: © 2009 Biz Behind the Buzz Background/ Business Challenge Social Media Solution Results & Discoveries
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  • 7. Individual stories, photos, posts and discussions make a large world more accessible and personal. Easy points of access build communication, knowledge sharing, activism. Bite-size action items make a huge task (tackling global warming) simple and empowering. international grass-roots organization © 2009 Biz Behind the Buzz 3 1 2 1 3 2 3 3 3 1 1 3
  • 8.
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  • 10. Executive videos define the new culture, keep employees focused on the organization’s vision. “ Hot” news communicates organizational progress toward the vision. Organizational announcements keep employees up to date. Employees also share their own local news. CIO blog offers insight into the new culture, and allows employees to ask questions, and provide input. global food manufacturer © 2009 Biz Behind the Buzz 3 1 2 4 1 2 3 4
  • 11.
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  • 13. Short, humorous webisodes showcase teams putting the value proposition into action, and inviting others to meet the same challenge. A series of success story articles feature employees who are living examples of the new culture. Employee-written blog shares grass roots viewpoint, takes the pulse of the new culture, allows Internal Communications to quickly course-correct any employee mis-perceptions. global financial services company © 2009 Biz Behind the Buzz 1 2 3 1 2 3
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  • 16. Users share ideas and tips that are reviewed by leadership, offering potential for sharing and recognition. Users offer concrete examples so that others can follow suit. Individuals pledge personal commitment to single steps supporting the vision and goals. Continuous improvement information is gathered via polls, anecdotal feedback, overall conversation monitoring. global food manufacturer © 2009 Biz Behind the Buzz 1 4 1 2 3 2 3 4
  • 17.
  • 18. collaboration framework © 2009 Biz Behind the Buzz
  • 19. key discovery - who © 2009 Biz Behind the Buzz
  • 20.
  • 21.
  • 22. measurement framework © 2009 Biz Behind the Buzz
  • 23.
  • 24.
  • 25. resources for your organization Jacqueline Prescott [email_address] 612.860.8928 jcprescott (Skype) BizBehindTheBuzz.com Wednesday March 25 th noon – 5:00 PM workshop