Organização/Local de trabalho
Cow TC: technical communication training & consulting
Writing / Publishing
Entered the field of technical communication in 1980. I have been a writer, editor, tech pubs manager, online Help author, user experience advocate, trainer, and consultant. Since 2001, I have focused on training and consulting. I am a regular speaker at various international conferences on technical communication, and have served on the board of directors of STC (Society for Technical Communication).