Lauren Johnson Resume Final

Lauren Johnson
2401 41st Ave E M107, Seattle, WA. 98112 | 206-484-2722 | Ashlie0731@gmail.com
Proven Sales, Training, and Leadership Experience
Accomplished and high-performing individual with more than 15 years of proven success in restaurant management.
Talented team builder successfully develops exceptional employees and work force through hands-on leadership,clearly
defined goals, and consistent follow-up. Recognized for excellence in building long-term partnerships,and for creating
simple and effective methods to streamline processes, drive best practices, and exceed all goals in service, sales, and
profit.
Key Areas of Impact
Restaurant Management,Negotiating and Influencing,Customer Service and Satisfaction, Training/Employee
Development, Motivating and Coaching, Communications and Follow-up, Financial Analysis and Planning, New Business
Methods Development, Inventory Analysis, Employee Satisfaction.
Technical Proficiencies include: Microsoft Excel, Microsoft Word, Microsoft Outlook, POS systems, Meeting Scheduling
systems.
Professional Experience
SUPER SIX, 2015-PRESENT
Assistant Manager / Lead Server
Super Six is a new restaurant which opened in the summer of 2015. Training serving staff and bestowing previous years
of restaurant skills upon them. Leading by example and showcasing proper serving techniques. Programming POS
system and teaching employees the tools necessary to operate the system. Officiating work environment and
maintaining an efficient workplace. Handling employee scheduling and resolving scheduling conflicts. Providing a dining
experience that customers will remember.
SEATTLE TENNIS CLUB, 2015-2015
Server
Responsible for providing a great experience from the moment a member arrives untilthey leave. Greeting guests and
ensuring a positive experience. Taking food and beverage orders and coordinating with other staff to provide service
promptly. Clearing tables and maintaining a tidy work environment.
KING FISH CAFE, 2000-2002/2006-2015
Manager/Server/Bartender
Managed and led a team of highly trained and motivated employees. Responsible for ensuring customer and employee
satisfaction. Administer food and beverage inventory and replenish orders with vendors for needed supplies. Maintain
serving staff schedules and coordinate with employees for weekly meetings. Handle business finances. Oversee
employee development and work ethics. Instill a positive work atmosphere and resolve conflicts. Execute positive
business practice methods and lead employees by example. Oversee POS issues on computer network and take care of
any voids and system problems. Most importantly, establish a functional and efficient work environment in which there
is guaranteed customer satisfaction.
Page 2
THE WILDGINGER, 2004-2005
Hostess
Make certain customers are greeted in a warm and kindly manner when they arrive. Take guests coats and check them
into coat check, ensure guests belongings are properly stowed and returned to them when they are finished. Provide
fresh sheets to guests with the daily specials. Establish an efficient work environment and coordinate with employees to
assure work stations are neat and tidy. Maintain a positive and friendly workplace in which customers are elated.
Education
INTERNATIONAL RELATIONS | JUNE 2006 | BELLEVUE COMMUNITY COLLEGE
 MAJOR
 THREE YEARS OF COURSEWORK THAT FOCUSED ON INTERNATIONAL RELATIONS
FRENCH | JUNE 2006 | BELLEVUE COMMUNITY COLLEGE
 MINOR
 THREE YEARS OF COURSEWORK THAT FOCUSED ON FRENCH

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Lauren Johnson Resume Final

  • 1. Lauren Johnson 2401 41st Ave E M107, Seattle, WA. 98112 | 206-484-2722 | Ashlie0731@gmail.com Proven Sales, Training, and Leadership Experience Accomplished and high-performing individual with more than 15 years of proven success in restaurant management. Talented team builder successfully develops exceptional employees and work force through hands-on leadership,clearly defined goals, and consistent follow-up. Recognized for excellence in building long-term partnerships,and for creating simple and effective methods to streamline processes, drive best practices, and exceed all goals in service, sales, and profit. Key Areas of Impact Restaurant Management,Negotiating and Influencing,Customer Service and Satisfaction, Training/Employee Development, Motivating and Coaching, Communications and Follow-up, Financial Analysis and Planning, New Business Methods Development, Inventory Analysis, Employee Satisfaction. Technical Proficiencies include: Microsoft Excel, Microsoft Word, Microsoft Outlook, POS systems, Meeting Scheduling systems. Professional Experience SUPER SIX, 2015-PRESENT Assistant Manager / Lead Server Super Six is a new restaurant which opened in the summer of 2015. Training serving staff and bestowing previous years of restaurant skills upon them. Leading by example and showcasing proper serving techniques. Programming POS system and teaching employees the tools necessary to operate the system. Officiating work environment and maintaining an efficient workplace. Handling employee scheduling and resolving scheduling conflicts. Providing a dining experience that customers will remember. SEATTLE TENNIS CLUB, 2015-2015 Server Responsible for providing a great experience from the moment a member arrives untilthey leave. Greeting guests and ensuring a positive experience. Taking food and beverage orders and coordinating with other staff to provide service promptly. Clearing tables and maintaining a tidy work environment. KING FISH CAFE, 2000-2002/2006-2015 Manager/Server/Bartender Managed and led a team of highly trained and motivated employees. Responsible for ensuring customer and employee satisfaction. Administer food and beverage inventory and replenish orders with vendors for needed supplies. Maintain serving staff schedules and coordinate with employees for weekly meetings. Handle business finances. Oversee employee development and work ethics. Instill a positive work atmosphere and resolve conflicts. Execute positive business practice methods and lead employees by example. Oversee POS issues on computer network and take care of any voids and system problems. Most importantly, establish a functional and efficient work environment in which there is guaranteed customer satisfaction.
  • 2. Page 2 THE WILDGINGER, 2004-2005 Hostess Make certain customers are greeted in a warm and kindly manner when they arrive. Take guests coats and check them into coat check, ensure guests belongings are properly stowed and returned to them when they are finished. Provide fresh sheets to guests with the daily specials. Establish an efficient work environment and coordinate with employees to assure work stations are neat and tidy. Maintain a positive and friendly workplace in which customers are elated. Education INTERNATIONAL RELATIONS | JUNE 2006 | BELLEVUE COMMUNITY COLLEGE  MAJOR  THREE YEARS OF COURSEWORK THAT FOCUSED ON INTERNATIONAL RELATIONS FRENCH | JUNE 2006 | BELLEVUE COMMUNITY COLLEGE  MINOR  THREE YEARS OF COURSEWORK THAT FOCUSED ON FRENCH