Sunseeker Yacht Club magazine presents Luxury Sunseeker Yachts for Brokerage and Charter. All clients using our yachting solutions get their Sunseeker yacht listings printed in our monthly magazine. As well, it includes articles about social media marketing strategies applied to the yachting. October 2011 issue
Luxury Sunseeker yachts brokerage and charter worldwide. Editor The Yachting Network - Olivier Baelde
Sunseeker Yacht Club magazine - Yacht Brokerage Yacht Charter - October 2011 issue
1. YACHT BROKERAGE YACHT CHARTER DOCKS & SLIPS
LATEST YACHT LISTINGS NEW LUXURY YACHTS LISTINGS MARKETING YOUR INVENTORY
SUNSEEKER YACHT CLUB
www.sunseeker-yachtclub.com | ISSUE OCTOBER 2011
YACHT BROKERAGE
5 digital marketing
commandments for luxury brands
YACHT CHARTER
What to include in your
social marketing strategy
YACHTING & SOCIAL
NETWORKS STRATEGY
Finding the right marketing mix
Yacht
brokerage BOAT SHOWS
ge
Fall Boat Shows
Calendar
listings
a
r
ke
Yacht Bro
FOCUS Marketing for the yachting industry 1.99£
2. M o s t a d v a n c e d m a r k e t i n g
LONgITUDE64
3. p l a t f o r m f o r t h e y a c h t i n g
Docks & SLIPS SOLUTIONS
yacht brokerage solutions
yacht charter solutions
monthly magazine
web: www.longitude64.com
email: sales@longitude64.com
skype: longitude64
facebook: www.facebook.com/longitude64
twitter: www.twitter.com/longitude64
4. contents
LONGITUDE64
EDITOR’S LETTER
8 EDITOR LETTER
Welcome to the
Sunseeker Yacht Club magazine
12 Online marketing
5 digital marketing commandments for
luxury brands
16 LONGITUDE 64
A new approach to yacht
brokerage and yacht charter
marketing
20 SOCIAL Marketing Mix
What to include in your social marketing
strategy
24 BOAT SHOWS CALENDAR
Boat show events taking place
in october 2011
28 SOCIAL MEDIA MARKETING
Establishing an efficient social media
marketing strategy becomes now a
reality for yacht brokerage and yacht
charter companies.
32 SOCIAL NETWORKS
Advantages of using APIs integration
to post automatically to social networks.
34 YACHT BROKERAGE LISTINGS
Sunseeker Yacht brokerage listings
for the month of october 2011
presented by brokerage Yacht
companies using our
yacht brokerage solution
Brokerage
52 YACHT CHARTER LISTINGS
Sunseeker Yacht Charter listings for the
month of october 2011
and Charter
presented by charter companies using
Marketing
24
our yacht charter solution
FEATURES
56 YACHT CHARTER MARKETING
Inbound marketing strategy for
LONGITUDE64 • ISSUE OCTOBER 2011
luxury charter yachts
58 YACHT BROKERAGE SOLUTION
Presentation of the yacht brokerage
solution for joomla. Features and
advantages
65 Find Prospects
32
Using social media to find
prospects.
04
5. 42
67 Online PR
56
Understanding online PR and how
to use it to create brand awareness
68 YACHT CHARTER SOLUTIION
Presentation of the yacht charter
solution for joomla. Features and
advantages
72 DOCKS & SLIPS SOLUTION
Presentation of the docks & slips
solution for joomla. Features and
advantages
78 YACHT DESIGN NEWS
Yacht design news for
76 NEWS AROUND THE WORLD
Yachting events around
the world
october 2011
10
Cover Story
%O
FF Longitude 64 - The Yacht-
ing Network offers powerful
GRAB
features to yacht brokerage
and yacht charter companies
looking for a turnkey solu-
yearly tion in order to improve their
Subscription inbound marketing activities
and social networks integra-
Today !! tion .
6. THE
YACHTING
NETWORK
www.theyachtingnetwork.ch
Most Advanced Marketing
Services for the Yachting
Contacts
CH - Crans Montana: +41 (0)27 483 12 20
UK - London: +44 (0)20 7078-4226
USA - Miami: +1 (305) 394-9652
email: sales@theyachtingnetwork.ch
7. Social Media Marketing
Social Networks Integration
Superyachts Marketing
Dedicated Superyachts
Reservation Sites
Yacht Brokerage Solutions
Yacht Charter Solutions
Corporate Magazines
Creation
8. EDITOR’S LETTER
OLIVIER BAELDE
by
Editor
SUNSEEKER
YACHT CLUB
PUBLISHER/EDITOR
Welcome Olivier Baelde
editor@yachting.vg
Marketing solutions Magazines are available in
ADVERTISING MGR
printed and electronic ver-
for yacht broker- James Blackburn
sions.
age , yacht charter advertising@yachting.vg
companies and real The Yachting Network plat-
SALES MGR
estate agencies form coupled to our yacht-
Ian Foster
ing solutions provide an
specializing in the exclusive set of features
sales@yachting.vg
rental and sale of to yacht brokerage and
MARKETING MGR
docks and slips are yacht charter companies
Clive Coleman
allowing them to market
our primary focus. marketing@yachting.vg
worldwide on different me-
dias their yachts for sale or
PR MGR
charter fleet.
Web Solutions Antoine Bonvin
We developed over the last pr@yachting.vg
We continuously work on
24 months an online plat-
improving our platform to
form using the latest tech- SUBSCRIPTIONS MGR
provide advanced features
nologies in terms of web Danielle Chiocci
not available in third party
design, database architec- subscriptions@yachting.vg
listings websites.
ture, cloud hosting.
SOCIAL NETWORKS MGR
Furtermore, a very pow- Sven Nicklasson
erful social network inte-
Mobile Solutions
social_networks@yachting.vg
The release of our iphone
gration though APIs al-
and ipad apps are sched-
lows the brokerage and BUSINESS DEVELOPMENT
uled for december 2011. It
charter companies using MGR
will add even more reach
our yachting solutions to Glen Coburn
to our solutions.
gain maximum exposure bus_dev@yachting.vg
on a worldwide basis with
Join us
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
a minimum of efforts on
their side.
Olivier Baelde
Publisher, Editor
Then, our montlhy maga-
Crans Montana,
zines generated through
Switzerland
an InDesign CS5 workflow All correspondence should
integration allows to gen- be addressed to
erate on a monthly basis Latitude 26
magazines for every sites 88-90 Hatton Garden
composing The Yachting Suite 36
Network. London, EC1N 8PN
United Kingdom
8
9. SUNSEEKER Yacht 75, 2005,
£1,395,000
Carine Yachts
Andrew Noble
United Kingdom (+44) (01202) 901-721
Visit www.sunseeker-yachtclub.com for full details - Web id: 5
10. SUNSEEKER Manhattan 52 2010
Helsinki, Finland, 899.950 €
Carine Yachts
Andrew Noble
United Kingdom (+44) (01202) 901-721
Visit www.sunseeker-yachtclub.com for full details - Web id: 54
11. Twin MAN R6 800 Diesel Engines. An immacualtely presented Sunseeker Flybridge
model with a comprehensive extras list including air conditioning and upgraded
generator. Berthed in Helsinki, Finland and only used for a few months during a
short season and kept undercover during the winter season. Viewings are highly
recommended and please call a memebr of our team at us for further information. -
Specs: LOA:57 feet Beam:15 feet Draft:4 feet - MAN 800hp - Diesel
Web id: 54 - Price: 899.950 € Tax Not Paid
12. SOCIAL MEDIA
5 digital marketing
commandments for
luxury brands Just like the luxury
Lately people are talking about luxury
brands and digital marketing. “Is Digi-
democratic media in the world.
“ products and services
themselves, the quality of
luxury digital marketing
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
tal Killing the Luxury Brand?” Invari- 0 You shall democratize but relies on ideation and
ably, these discussions evaluate the not downgrade execution. A dress is not
dangers of leveraging a wholly demo-
cratic platform in order to promote Luxury brands obsess over losing ex- inherently luxurious;
a wholly exclusive industry. But, as clusivity in the digital space, but this the difference lies in its
usual, the discussion misses the point. concern puts the cart in front of the design and high-quality
horse. A luxury brand generates ex-
The question is not if luxury brands clusivity by cultivating a block of con-
manufacture. The same is
can safely leverage digital media. The sumers who wish they could buy the true of digital marketing
question is how. With that in mind, brand’s products, but cannot afford media. ”
here are five commandments for mar- them. Simply, if luxury brands want
keting luxury brands using the most to remain luxurious, they have to en-
12
13. gage not only their paying customers, but also people who
want but can’t have. 0 You shall honor digital media
This is where the democratizing power of social and new If luxury brands indeed fear brand dilution, they must first
media comes into play. Social media enables luxury brands stop diluting the quality of their digital media. Luxury cli-
to build tremendous clout among the aspirational set. In ents may say, “But it’s just a behind-the-scenes video for
some cases, social media may be the only place aspiring Facebook and YouTube! Do we really need to spend that
consumers can reach the brand at all. This, in turn, builds much on production?” The answer is always “yes.” Digital
tremendous prestige among the affluent set. luxury marketing is only as luxurious as the brands are will-
ing to make it.
In order to democratize without downgrading, luxury
brands must maintain the digital conversation by engag- Just like the luxury products and services themselves, the
ing more aspirational consumers and including them in a quality of luxury digital marketing relies on ideation and
controlled brand dialogue. On the other hand, the brand execution. A dress is not inherently luxurious; the differ-
must prevent brand downgrading by embracing clever- ence lies in its design and high-quality manufacture. The
ness and avoiding mimicry, by ensuring innovation and same is true of digital marketing media.
not stealing from their traditional campaigns, and by treat-
ing digital media like the marketing powerhouse that it is. Luxury brands must decide whether their digital market-
ing is luxurious or commonplace, and they must commit
All the while, luxury brands must strive toward the high- to making their digital messaging more beautiful, more in-
est creativity, elegance and production quality. Only in this novative and more elegant than anything else out there.
way can luxury brands both cultivate desire and maintain Only then can they preserve their up-market brand values.
exclusivity, and thus, grow in the digital world safely.
0 You shall not steal from old media
0 You shall not kill the conversation
The primary reason luxury brands fail at social and new
Luxury brands worry that if they allow interactivity or user- media is because they haven’t bothered to understand it.
generated content, if they initiate a conversation between Luxury brands take media developed and produced for tra-
brand and buyer, they will lose control of the brand image. ditional deployment and force it onto their social and new
This is simply not true. media platforms.
There are many ways to encourage interactivity while still
maintaining control of the brand. Look at Burberry’s
“Art of the Trench,” a photo-sharing destination that primar-
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
ily features Burberry-commissioned, high-end photogra-
phy of models in the brand’s seminal trench coats.
What’s more, it also allows consumers inside access if they
upload their own pictures (which are vetted and selected
by the brand). Therefore, Burberry successfully reaches a
significant audience while maintaining brand control.
Luxury brands must learn that they can create digital cam-
paigns with embedded brand control. Killing the conversa-
tion outright is not the answer.
13
14. SOCIAL MEDIA
For instance, they digitize a traditional “There is a sense of urgency asso- later, such businesses are caught off-
TV spot by compressing and upload- ciated with digital platforms,” , but guard and their social media ambi-
ing to YouTube, or they post a print ad luxury brands must be careful not to tions reach a tame end.
to Facebook. embrace a platform just because it’s
hot. Only those platforms that spring It is important for businesses to ana-
This blanket strategy weakens the directly from a core brand ideal or lyze how social media can help them.
perception of luxury brands. Just as customer need can succeed without They need to observe how people use
one wouldn’t put a 30-second static diluting the brand itself.
Just like the luxury
“
print ad on TV, so should one avoid
stealing traditional media by hawking Having a marketing strategy is good, products and services
it in the digital space. but having a marketing strategy that
works is great! Using social media re-
themselves, the quality of
Luxury digital media requires a devel- quires a careful thought process, stra- luxury digital marketing
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
opment, production and deployment tegic planning and flawless execution. relies on ideation and
strategy specific to its digital chan-
execution. A dress is not
nels. Nothing less will do. 0 Observe and analyze your
marketing strategy inherently luxurious;
0 You shall not covet the the difference lies in its
neighbour’s media channels Very often, businesses jump on to design and high-quality
Facebook and Twitter without even
Just because one luxury brand is suc- analyzing what they need out of these
manufacture. The same is
cessfully utilizing a particular digital social networks. They claim that since true of digital marketing
approach does not mean another their competitors are using social me- media. ”
luxury brand should follow the same dia so they have no other choice but
strategy. to adopt social media. Sooner than
14
15. social media and how their competitors are leveraging it. media is changing all the time. For example, if you logged
Analyze your business needs and how various social net- in to your business’ Facebook profile, after a long gap, you
works like Facebook, Twitter, LinkedIn and others can fulfill would have realized that it’s now a Fan Page. Therefore, it’s
these needs. important to continuously refine your social media strat-
egy and adopt a flexible approach with the changing social
0 What’s your social marketing strategy’s media scenario.
action plan?
Does your business have a social media strategy that
Once you’ve determined what you want out of social me- works? If so, what are the most important criteria for devel-
dia, the next important question is how you get it. Busi- oping such a marketing strategy? How does your business
nesses need to come up with an action plan with realistic measure its social media ROI? Do you think it is difficult to
targets and feasible time/ cost estimates. If your action track the business value of social media?
plan takes forever to achieve or if it requires you to invest a
fortune, there’s a strong case to revisit your action plan. In All good questions which need to be asked on a regular
such cases, it’s best to start with concrete short-term goals basis.
such as I want to have 2,000 Facebook Friends in the first 3
months or I want to close 5 deals with my Twitter followers
this month etc.
0 Execute your marketing strategy
A marketing strategy is only as good as those who see it
through. Once you have a social media marketing strategy
in place, it’s important to focus on getting the execution
right. Very often, businesses need to take a call on whether
they can execute their social media strategy themselves or
do they need to hire specialist social media experts? When
in doubt, seek help from an expert.
0 Evaluate your marketing strategy
Most business follow a simple rule when it comes to adopt-
ing new technologies or paradigms – If it boosts my busi-
ness’ ROI, it’s worth the investment. Social Media is no ex-
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
ception to this rule. Unless, businesses see value addition
from social media, they are not going to take the plunge.
Therefore, it’s important for businesses to evaluate the im-
pact of their social media efforts.
Evaluating social media ROI is easier said than done. There’s
no single criteria based on which you can determine the
success/ failure of your social media strategy.
0 Refine your marketing strategy
The real beauty of social media lies in its dynamism. Social
15
16. LONGITUDE 64
OLIVIER BAELDE
by
Editor
“Longitude 64 -
The Yachting Network”
A new approach to yacht brokerage and
yacht charter marketing: integration with
social networks
W
elcome to the Longitude 64
monthly magazine. The pri-
mary purpose of this maga-
zine is to present yachts for brokerage
and yachts for charter from clients
using our yachting solutions. In order
to provide them with a competitive
advantage, we decided to integrate
our online platform called The Yacht-
ing Network with the Adobe inDesign
workflow. The end result being that
all the listings from clients using our
online yachting solutions are as well
included in our monthly magazines.
It brings them maximum exposure as
well as brand recognition. We believe
that there is still a need for a printed
W
version to allow readers to be able our clients listings. e believe that a tight inte-
to read offline while traveling for ex- gration between the web
T
ample. Furthermore, it allows our cli- he architecture of our platform sites of our clients running
ents to reach potential buyers who now comes full circle. We are one of our yachting solutions and
are not always willing to stay a long able to provide to all clients social networks and coupled with a
time in front of a computer screen in using our yachting and real estate printed version will bring them a very
solutions an integrated platform able powerful platform to increase the vis-
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
order to review luxury yachts for sale
or charter. A printed version still has to deliver online and offline visibility ibility of their listings.
its charm and provides added value to through very efficient web services.
U
our clients. nlike third party listing sites
F
urthemore, our complete inte- specializing in yachting, cli-
w
We hope you will enjoy gration to over 15 social net- ents list their yachts only once
reading every month our works through APIs allows clients on their websites in our yachting so-
magazines. In the following using our solutions to post automati- lutions and then syndication takes
months, every site part of The Yacht- cally listings updates on their social place. It insures that their domain
ing Network will be integrated in the media accounts without extra work. name and web site is the place where
Adobe Indesign workflow in order to all listings are managed, indexed first
generate monthly magazines adding by search engines and where all in-
again some exposure and visibility to bound traffic goes back to when syn-
16
17. T
dicated to other sites. he Docks & Slips Solution for geting the yachting and luxury mar-
joomla was designed to answer kets.
O Y
ver time, this strategy will the needs of real estate agen- acht Listings are as well dis-
bring continuous lead gen- cies specializing in the sale and rental tributed in RSS feed format to
eration at a fraction of the of yacht slips. It provides extensive different subscribers and feed-
cost spent on multiple third party features not found in the competition. burner. XML feeds are syndicated to
listing sites where listings are lost in The Docks & Slips solution includes generic third party web sites like Olx,
the crowd. Vast, Oodle. It helps in increas-
The Yachting Network has local web- ing backlinks to the client’s
T
he Yacht Brokerage So- website.
lutions for joomla was
sites in all european countries. The
A
designed to answer print version of our magazine brings dditional XML feeds
the needs of yacht brokerage additional readers and visibility to our following the openma-
or dealership companies. It rine standard (www.
clients. Complete integration in social
provides extensive features openmarine.org) generate files
not found in the competition. networks maximizes the exposure of compatible with The Yacht
The Yacht Brokerage solution yacht listings. Soon to be released, Market, Boatshop24, Boat 24,
includes lead request man- mobile apps will close the circle of a Jameslist... completing a very
agement to store all yacht powerful array of syndication
requests.
360 inbound marketing strategy. tools.
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
T
he Yacht charter reservation So- lead request management to store all
lutions for joomla was designed yacht slips requests.
to answer the needs of yacht
P
charter companies. It provides exten- owerful and integrated APIs:
sive features not found in the compe- Powerful & Integrated Syndica-
tition. The Yacht Charter Reservation tion Services: Our Solution offers
solution includes reservation requests a very powerful synchronization tool
and quotes management as well as in order to increase instantly the vis-
online availability calendars. ibility of the listings in the Longitude
64 Yachting Network composed of
over 15 web sites (and growing) tar-
17
18. SUNSEEKER Manhattan 64 2003
EGYPT, 950.000 €
Motor Boat Broker
Nicky Davies
Spain (+34) (971) 695-441
Visit www.sunseeker-yachtclub.com for full details - Web id: 3
19. A truly immaculate example of a Sunseeker 64 flybridge. Still with her first owner
and looked after since new. This vessel has a full Mediterranean specification and is
fitted with CAT 1050 hp engines. Her inventory is extensive and includes Raymarine
electronics, repeated at both helm positions, and flat screen TVs in all cabins. This
boat has been thoughtfully equipped and little used.
Specs: LOA:19 metres Beam:5 metres Draft:1 metres - CATERPILLAR 525hp - Diesel
20. LONGITUDE 64
OLIVIER BAELDE
by
Editor
“What to include in your
social media marketing
strategy”
A well planned and executed social
media marketing (SMM) strategy takes
you where your users and buyers are.
It lets you share the voice of your or-
ganization, get real time feedback
for your products, create an instant
buzz for your new product offerings,
build customer loyalty, and reach an
informed target audience. The great
thing about a well carried out SMM
strategy is that it requires very little
financial investment from your side.
0 What to include in your
social media marketing
strategy
An effective SMM strategy will le- book, the social networking website for networking within the industry or
verage all quality online social hubs has around 500 million active users, of with vendors.
where users and customers meet which around 50% log in every day for
and converse. A good SMM portfolio commenting or browsing. A Facebook Blogs, Microblogging
includes a presence on diverse and fan page thus makes a lot of sense to
multimedia social sites. Let’s take a reach an active online audience. On engadget_logoBlogs give you a wide
the other hand, Twitter has real time platform to talk about key issues.
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
look at the key elements of a good
SMM strategy. updates and news-worthy tweets Blogs are also a great way of bring-
that even search engines show in ing traffic to your main website. For
Social Networking Sites their search results. The tweets about an effective blog, you need to post
your products are quickly read and re- fresh and relevant content frequently,
Social Networking SitesThere are vari- sponded to by other users. A Twitter monitor and respond to comments,
ous social networking sites where you account to respond to and create a create internal links, and build a com-
can create profiles to connect with buzz about your product is therefore munity of loyal readers. Microblog-
your target audience directly. Create essential. Linkedin is accessed by a va- ging through sites like Twitter also
a Facebook fan page. Create tweets riety of professionals and businesses lets you send short, crisp updates.
and retweets on Twitter. Create your looking to connect and research for Some famous company blogs are
organization’s profile on Linkedin. Ac- work and business. Hence, a Linkedin www.engadget.com, googleblog.
cording to statistics released by Face- account for your organization is great blogspot.com, blog.facebook.com &
20
21. en.community.dell.com/dell-blogs/ Duo processor. and would use in their business. If
default.aspx. If you want blogs related your organization has conducted
to SEO, you can check out searchen- Photosharing, Slide Sharing any good-to-know research, you can
gineland.com, www.seomoz.org/blog share the findings online. You can also
or www.searchenginejournal.com. Photo Sharing Sites Like FlickrSharing share your presentations, slides, and
relevant and interesting images with reports through websites like Slide-
Online Videos your user base also helps in creat- share and Scribd.
Online VideosWebsites like A well planned and executed social Podcasting
Youtube have created a
whole new arena for multi-
media marketing (SMM) strategy itunes_podcast_iconAs per
media interaction. Sharing takes you where your users and buy- Podcast.com, “Podcasting is
and viewing videos is now, ers are. It lets you share the voice the method of broadcasting
not just an activity enjoyed audio files over the internet
of your organization, get real time
by individuals for their own which can be downloaded and
pleasure, but also a great feedback for your products, create listened to via your computer
way for an organization to an instant buzz for your new product and/or portable music player.
share information about its offerings, build customer loyalty, and The reason why podcasting is
products. Organizations have linked directly with the name
found sharing interesting and
reach an informed target audience.. iPod is due to strictly to the fa-
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
related videos on Youtube to miliarity of origin of the word
be a great way of ensuring continual, ing pleasant, long-term associations. wherein people first began down-
sustained interest of the target audi- The images can be about widely an- loading music audio files to listen to
ence. You can upload interviews of ticipated events like a product launch, them on their iPods.“. Podcasting can
your top management, share presen- celebrity associations, or the organi- help you reach more users to promote
tations, or even share videos of social zation’s internal events. Websites like your products and services. Many us-
or business events in your organiza- Flickr have an active user base and ers find podcasts a great way of stay-
tion. When Intel uploaded fun and can be leveraged for this purpose. ing in touch with new developments
digitally enhanced videos of its Con- while on the move. Websites like Blip
sumer Electronics Show exhibit, it not Slide sharing, on the other hand, di- let you conveniently share your pod-
only created a buzz but also ensured rectly appeals to the user’s needs by casts. Other famous podcast sites are
users got to know about its new Core sharing information that they need podcast.com & Apple’s Itunes Podcast.
21
22. LONGITUDE 64
0 Points to consider before
formulating a social media
marketing strategy
The sites mentioned above are very
useful and can change the path of
your organization towards tremen-
dous success. However, if done with-
out proper planning these same sites
and strategies can backfire as well.
The most important thing for you to
do before you begin charting out an
SMM strategy, is that you first need
to fully understand the status quo of
l Find out if you have an active l Check where your target
your organization’s online presence.
presence in target markets. audience generally interact more.
Here are a few things to consider
l Rate yourself vis-à-vis your l Check what keywords they are
before you formulate a social media
competitors in the online using.
marketing strategy:
environment. Find out what your l Find out what they need, and
competitors are doing better than where their interests lie.
Analyze your online presence:
you, and also what you are doing
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
better. Identify and analyze what you
l Use metrics to find out more
l Check your status on social want from your SMM strategy:
about your online presence. You
networking sites. Do you have a
need to ask questions like: What
presence already that needs to l Check the enthusiasm and
is the total count of visitors on my
be optimized? Or, do you need to commitment of your top
site? Where do they come from?
start from scratch? management and marketing
How many of them are directed
department for having a
by search engines?
Analyze your position dedicated SMM strategy. In
l Find out how often your website
case the commitment seems
gets linked by other sites.
Define and analyze your target audi- inadequate, discuss and educate
l Check how often you post fresh
ence: till you get a dedicated and
content.
informed agreement.
22
23. l Assign responsibility to the A query, tweet, or a comment re-
correct department, whether it is quiring clarification on the Facebook If you suspect trolls or deliberate
PR, marketing, communications, page, blog, or other portals must be misinformation, one way of ensuring
or other. Create a team with well replied to within 24 hours. more transparency is by creating a
defined goals regarding your Login requirement for posting com-
SMM strategy. This may mean Blog posts, tweets must be of high ments on your blog.
creating micro-goals like number quality and value and/or knowledge
of blog posts per week, Start your journey now!
time duration set for A well planned and executed social
responding etc. Remember, the beginning may
l Study the existing sites
media marketing (SMM) strategy be slow. It takes time to en-
and find out where takes you where your users and buy- gage your audience and build
you need to focus your ers are. It lets you share the voice loyalty. Keep your interactions
attention the most. transparent, fair, and timely.
of your organization, get real time
l Create measurable target With a continual engagement
goals of what you want feedback for your products, create in diverse social media tolls,
to achieve from your an instant buzz for your new product you will be soon rewarded
SMM strategy. offerings, build customer loyalty, and with a vibrant, online commu-
nity for your organization.
0 Monitoring your reach an informed target audience.
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
social media strategy
enhancing. The content in your posts
For your SMM strategy to pay you should be good enough to get linked
long-term dividends, you need to by other sites.
make sure you have practices and
checks in place that ensure efficient Blog posts must be frequent enough
execution and a quick response. The to sustain interest.
following measures will help you en-
sure responsiveness and professional In case of critical comments, it’s better
interaction:Monitor your progress to respond to them immediately and
closely fairly. Negative comments need not
always be deleted or removed.
23
24. SHOWS
13
20
27 29
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
27 Fort Lauderdale 13 Annapolis 20 Long Beach 29 Hamburg
October 27 - 31 October 13 - 16 October 20 - 23 October 29 - Nov 6
24
25. SHOWS
Boat Shows
October 2011
Fort Lauderdale
International Boat Show
A wide variety of boats and sea vessels will be on display includ-
ing runabouts, sportfishers, high performance boats, center
consoles, cabin cruisers, flats boats, skiffs, express cruisers, sailing
yachts, motor yachts, bowriders, catamarans, ski boats, jet boats,
trawlers, inflatables, canoes, and extraordinary superyachts.
October 27 - 31, 2011
Annapolis Long Beach
“One of the West Coast’s largest in-
Now in its 40th year, the United
water/outdoor boat shows featuring
States Powerboat Show, October
hundreds of motor yachts, cruisers,
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
13-16, 2011, attracts over 40,000
attendees. The show, the nation’s old-
sailboats, fishing boats, performance
sportboats, family trailerables, ski
Hamburg
est and largest in-water powerboat Hamburg Fall Boat Show
boats, pontoons, inflatables and per-
exhibition. October 29 - Nov 6, 2011
sonal watercraft.”
October 13 - 16, 2011
October 20 - 23, 2011
25
27. WORLD NEWS
SUNSEEKER yacht club
www.sunseeker-yachtclub.com
Yacht Brokerage
Yacht Charter SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
27
28. SOCIAL NETWORKS
Yachting & Social
Common Mistakes
companies Make With
Strategy: Some of the
most common mistakes
companies make with so-
cial media revolve around
Networks Strategy
making decisions that
While it’s useful to get into the details and tactics of social
aren’t consistent with hav-
ing good business sense. media, a solid marketing strategy should work no matter the
Because social media tools medium. The smartest companies will focus on strategy because
are free, some companies in the world of Web 2.0, the tools are constantly changing.
tend to take the wrong ap-
proach: use all tools to see
what sticks. Here are some
of the most common mis-
takes to avoid with social
media strategy:
0 Not developing a
social media strat-
egy
Because social media is the
hottest trend in marketing,
companies assume that all
they have to do is set up a
Twitter account and a Face-
book fan page. This is the
equivalent of pulling ran-
dom magazines out of off
the rack and purchasing full
page color ad in each one,
then throwing together a
quick and dirty PowerPoint
flyer to run. Just like any
other communication me-
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
dium, social media requires
a well-thought out market-
ing strategy plan.
utmost importance. Furthermore, because they can sell anything. Social media may
0 Perfecting a social it takes time to build social media accounts, seem free, but the hidden time costs to
media strategy every minute you waste by not being there build relationships Social media is not a
Even though a social me- is followers you could be losing. quick way to make more sales; in fact, so-
dia strategy is important, cial media actually adds cycle time to the
don’t wait for the strategy 0 Gathering followers rather sales process. Just like any other process, a
to set up your company’s than building a network company must consider how much of its
accounts. Reserving your There are no shortcuts in social media, and resources to invest.
company’s name on various the bottom line is companies have to build
social media sites is of the relationships with their customers before
28
29. Every social media user has a very clear idea of what tures pertaining to your business activity.
“ social media means to them, and how they want to
be approached by companies on social media. Most
companies don’t realize that the way they approach
0 Facebook
On Facebook for example, the new graph
API allows to post update statuses about
listings, upload images in albums , post
social media sends its own message to consumers.”
events in calendar.. As well, you can use the
facebook user authentication to login into
0 Putting all eggs in one basket
your site and read or contribute to your
It’s exciting to see extraordinary results on
content. The advantage is that you can at
one form of social media, and tempting to
the same time know more about this per-
invest all your resources into what’s work-
son and propose a subscription to your
ing. Try to resist. With the speed at which
newsletter. When he connects to your site
technology changes, social media is start-
with his facebook’s user id , you will be able
ing to look similar to the fashion cycle: one
then to send messages directly through
day you’re in, the next day you’re out. Tools
the facebook graph API. It will allow you to
fall in and out of fashion all the time
keep this user informed about your com-
– remember Friendster, and more recently,
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
pany activities automatically through your
MySpace? Companies that build a large eq-
website. It provides an extra level of pos-
uity on one tool will find themselves with
sibilities since you no longer need a user
nothing if the tool loses popularity.
to subscribe to your newsletter. While you
manage your own facebook groups , you
While having a social network presence
can post automatically news to the groups
through Facebook, Twitter and other social
and invite all new friends automatically to
networks proves mandatory nowadays, a
join the groups through the APIs.
new concept tested by our yachting solu-
tions is to benefit from Facebook groups
0 Friends and Followers
and social activity by bringing back “friends
By inviting your “friends and followers” to
and followers“ to the company’s website in
visit and connect to your site using their
order to propose targeted services and fea-
29
30. SOCIAL NETWORKS
facebook user id , you give
them the possibility to share
information and recom-
mend other users to con-
nect with you.
On the new site www.
yachting.vg, we are cur-
rently experimenting with
several new functionalities
of the Graph API.
Integrating your site more
tighly with external social
networks will allow you to
communicate faster new
information to be given to
followers and groups. You
will be able to provide a
constant flow of informa-
tion and news through
automated tasks. When us-
ers visit your website, your
can control the information on a regular basis for example a new yacht tional tone and respond to other partici-
given to them as well as listing or price reduction offer, you keep the pants in the conversation. Automated ac-
getting their feedback on flow going. counts or accounts that are updated with a
specific polls or through a stream of links do not produce results.
comment system. 0 Common Mistakes Companies
You can inform your Make With Messaging 0 Controlling the message
groups, friends and follow- Every social media user has a very clear Social media is not about controlling a mes-
ers that the newsletters idea of what social media means to them, sage. In fact, the very nature of social media
generated every month is and how they want to be approached by is such that no one person or organization
available on your website. companies on social media. Most com- can control the message. Because social
The important point in panies don’t realize that the way they ap- media is a medium to share information
this social network integra- proach social media sends its own message through a network, companies must re-
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
tion with your website is to consumers. Here are some of the most alize that once they put the message out
to keep the channels open common mistakes companies make with there, they have no control anymore. Users
and regularly communicate messaging: can choose to edit the message, inject their
to provide new information own opinions into the message, share the
and news. 0 Creating impersonal accounts message, or ignore the message. Further-
Readers will be more Users don’t follow companies; they follow more, companies can’t even control where
likely to visit your site on engaging people who work at companies. the message starts: a user can also create
a regular basis if they get Unless the tool is meant specifically for a message about a company without hav-
weekly news from your site. companies to use (i.e.: Facebook fan pages), ing any affiliation to them. Because of the
This could be fastidious if every account should be an actual person nature of social media, companies that try
you had to do it manually , who has a name and a title that clearly sig- to control the message will have difficulty
but by creating automated nifies him or her as a face of the company. reaping any of the benefits of the medium.
tasks to post automatically This person should write with a conversa-
30
31. There are so many ways to use social media to communicate draw the line with abusing permission? Un-
“ with the customer, and as social media goes mainstream fortunately, this question is similar to asking
companies are finding new ways every day. All of these
purposes for communication fall into three main
where comedians draw the line with poten-
tially offensive jokes. The truth is that different
users have different levels of tolerance. Just like
functions: public relations and marketing, sales, and a comedian might experiment with messaging
customer services.” based on the feedback he or she is receiving
from the audience, your company must experi-
0 Not controlling the message
ment with the right level of communication, erring on the
While companies should be careful about trying to exer-
side of unobtrusive.
cise too much control over the message, there is also the
opposite end of the spectrum to avoid. Companies often
0 Strategy definition
cite “control over message” as a reason not to participate in
The framework for developing a social media strategy
social media, but the truth is that companies have lost con-
consists of three potential functions: public relations and
trol of the message whether they participate or not. This is
marketing, sales, and customer services. Social media can
because, as mentioned earlier, users can create a message
be used to further goals within just one of these three
and drive the conversation surrounding that message.
functions, two these functions, or a company could use
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
So how can companies exercise some control over a
social media to satisfy the needs of all three of these func-
message and still reap the benefits of social media (rapid
tions. These three functions feed each other in a cycle, and
diffusion of information through people sharing messages
companies can create a fairly comprehensive social media
with their networks)? The answer is that companies need to
strategy by taking each into consideration.
participate in the conversation. Responding to complaints
and stressing the benefits and what the company does
0 Find your audience
well; these are all ways for companies to control the end-
Very few social media tools will work for every company;
consumer’s perception of its services.
however, if your company is just starting out with social
media, you can find plenty of people by sticking to the big-
0 Abusing permission
gest social media sites. Generally, the strategy for finding an
Abusing permission is a fast way for companies to lose
audience is looking for groups of people with similar inter-
credibility, damage relationships, and generally make a
ests to keywords that make sense for your company.
bad name for themselves in social media. So where do you
31
32. SOCIAL MEDIA
Social Media Establishing an efficient
Marketing and “ SOCIAL MEDIA marketing
strategy becomes now
a reality for yacht
Yachting brokerage and yacht
charter companies. When
establishing the company
marketing strategy,
The most costly decision a market- it does not appear anymore as a cost
several key indicators
ing or sales manager will take when effective solution in a long term strat-
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
implementing a marketing strategy egyh. All third party listings sites rely must be closely watched.
will be to rely entirely on third party on traffic to their sites in order to be As well, deciding the
websites to acquire new contacts and able to charge yacht brokerage and direction of the data
promote the yacht listings. This deci- yacht charter firms. Thus, they will
sion is mostly taken due to the ap- most of the time prevent this traffic
flow between the
parent easy setup and maintenance to leave their site unless it goes to a company and third party
third party listing sites seem to pro- paid advertisement. The data flow of sites can become costly
vide. However, when analyzing care- the listings between the company’s
in terms of advertising
fully the features provided, as well website and the outside world must
as the possibility to create inbound be carefully evaluated. The success in budget without bringing
traffic to the company’s website or establishing a long term approach is long term traffic. ”
expand the reach to social networks, to consider, as the central point, the
32
33. company’s website. ie the single point of entry for all list- reach potentials clients through all available social medias.
ings should be your website. Then, syndication to third In a long term strategy, all inbound traffic must go back to
party listings websites specializing in the yachting and your site. This way, if you decide to stop listing on a particu-
to social network will take place. This data flow will allow lar third party listings website, most of the traffic will still
you to generate inbound traffic back to your site and not flow to your site through the other channels. On the other
to other sites. You will have the control over the data pro- hand, if you stricly list on third party sites, the day you stop
vided to the external sites. Contacts and leads coming to paying them, you “disappear“ from the internet world...
your site once will most likely come back to your site on
a regular basis. A powerful outbound strategy for the list- 0 Social media is online
ings is to target all available social network and document Social media is something that takes place online. It is a
or images sharing sites. Through APIs, you can automate type of communication that takes place outside of in-per-
the posting of listings information and brochure to a large son meetings, phone calls, or foot traffic. That means social
array of sites which are not used by third party listings media is location-independent, which makes it a valuable
websites to avoid loosing traffic.Nowadays, you can maxi- part of any company’s business strategy.
mize your exposure on social networks relatively easily by
selecting a yachting solution already integrating the APIs 0 Social media is user-generated
to post automatically. Content used to be something that very few people cre-
ated. Reporters, TV anchors, movie directors, authors, radio
0 Social networks integration DJs, and magazine editors created content, and everyone
else consumed it. Now, everyone is a publisher, and the
Furthermore, third party listings websites will not have any people who use the content are also the ones who create
incentives to integrate your listings with social networks it.
or other sites in order to keep the traffic on their site. You
must put in place a well tought-out strategy which will syn- 0 Social media is highly accessible and scal-
dicate listings to generic listings sites. (Olx, Oddle, Vast...), able
third party listings sites specializing in yachting through Social media is highly accessible and scalable to the public,
the openmarine.org initiative for example: It allows you to which means that social media has lots of users and offers
generate a standard xml feed and post it to several sites plenty of opportunity for companies. Because social media
through a subscription. Then, post the listings to your face- is easy to access, the tools for social media are easy and
book and twitter account. intuitive enough for the common person to use. Even if
you don’t use social media now, there’s no reason not to
0 XML feeds jump in!
We went further in the integration of our yachting solu-
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
tions with a large array of APIs. Clients using our yachting
solutions have their listings posted automatically to Flickr,
Picasa, Wordpress, Blogger, Olx, Oddle, Vast, Openmarine.
Then, PDF brochures generated are posted to Issuu, Scribd,
Slideshare, Docstoc expanding the reach and search en-
gines indexing. And a new service launched this month is
through the magazines listing all the yachts from our cli-
ents and generated in 3 versions: print on demand version,
electronic version and ipad version. The goal in creating
your marketing strategy is not to get linked to a single third
party listings website where they will dictate their market-
ing strategy to you and make it very difficult for you to
33
35. BROKERAGE
S U N S E E K E R 31 P O R T O F I N O , 1988, 35.000 €
Fréjus, PR, France
SUNSEEKER 31 PORTOFINO, 1988, Provence Côte d'Azur France, 35.000 € Bateau en très très bon état, très
bien entretenu , idéal pour day Cruise ou week end en mer!!!! affaire a saisir . - Specs: LOA:9 metres Beam:3
metres - VOLVO 271hp - Other
Web id: 70 - Price: 35.000 € Tax Paid
SUNSEEKERYACHTCLUB • ISSUE OCTOER 2011
Nautic Avenue
Cedric DIBIANCA
France (+33) ((0)9) 54 22 80 56
Visit www.sunseeker-yachtclub.com for full details - Web id: 70 35
36. BROKERAGE
S U N S E E K E R M A N H A T T A N 5 2 , 2 0 1 0 , 8 9 9 . 9 5 0 €
Poole, DOR, United Kingdom
SUNSEEKER Manhattan 52, 2010, Helsinki, Finland, 899.950 € Sunseeker Manhattan 52 2010 Model with
twin MAN R6 800 Diesel Engines. An immacualtely presented Sunseeker Flybridge model with a compre-
hensive extras list including air conditioning and upgraded generator. Berthed in Helsinki, Finland and only
used for a few months during a short season and kept undercover during the winter season. Viewings are
highly recommended and please call a memeber of our team at us for further information. - Specs: LOA:57
feet Beam:15 feet Draft:4 feet - MAN 800hp - Diesel
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
Web id: 66 - Price: 899.950 € Tax Paid
Carine Yachts
Andrew Noble
United Kingdom (+44) (01202) 901-721
36 Visit www.sunseeker-yachtclub.com for full details - Web id: 66
37. BROKERAGE
S U N S E E K E R M A N H A T T A N 56, 2002, £449,000
Poole, DOR, United Kingdom
SUNSEEKER Manhattan 56, 2002, Mallorca, Spain, £449,000 Sunseeker Manhatten 56 (2002) with twin die-
sel MAN D2848 engines (800hp).Equipped with a full and comprehensive specification including upgraded
Kohler generator and full navigation equipment, she is a vessel not to be missed. In Fantastic condition and
regularly maintained, viewing is highly recommended. Just reduced and available with mooring in Puerto
Portals, Mallorca for a total cost of £850,000 Tax paid, she can be a package ready for immediate use. Please
contact a member of our team at us for further information. - Specs: LOA:17 metres Beam:7 metres Draft:1
SUNSEEKERYACHTCLUB • ISSUE OCTOER 2011
metres - MAN 400hp - Diesel
Web id: 64 - Price: £449,000 Tax Paid
Carine Yachts
Andrew Noble
United Kingdom (+44) (01202) 901-721
Visit www.sunseeker-yachtclub.com for full details - Web id: 64 37
38. BROKERAGE
S U N S E E K E R M A N H A T T A N 64 , 2004, £675,000
Poole, DOR, United Kingdom
SUNSEEKER MANHATTAN 64 , 2004, Antibes, France, £675,000 Sunseeker Manhattan 64 MK2 (2004 Model)
with twin caterpillar diesel engines (800 Hours). This particular vessel is fully mediterranean specified with
many additional extras. MCA coded for charter and presented in excellent condition. This is a 3 ccabin
version with the more spacious layout downstairs. A very popular model and viewings are highly recom-
mended. Please contact any of the team at us for more information or indeed to arrange a viewing. - Specs:
LOA:71 feet Beam:17 feet Draft:4 feet - CATERPILLAR 1000hp - Diesel
SUNSEEKERYACHTCLUB • ISSUE OCTOBER 2011
Web id: 63 - Price: £675,000 Tax Not Paid
Carine Yachts
Andrew Noble
United Kingdom (+44) (01202) 901-721
38 Visit www.sunseeker-yachtclub.com for full details - Web id: 63
39. BROKERAGE
S U N S E E K E R M A R T I N I Q U E 36, 1992, £54,950
Poole, DOR, United Kingdom
SUNSEEKER Martinique 36, 1992, Spain, £54,950 Sunseeker Martinique 36 (1992) with twin volvo (200HP)
turbo diesels engines. Straight forward maintenance/cheep to run. Outside covers replaced 2008 in match-
ing dark blue. All stainless steel in excellent condition. Cruises all day at 25 knotts with a top speed of 35
knotts and excellent sea keeping. - Specs: LOA:38 feet Beam:11 feet - VOLVO 200hp - Diesel
Web id: 40 - Price: £54,950 Tax Paid
SUNSEEKERYACHTCLUB • ISSUE OCTOER 2011
Carine Yachts
Andrew Noble
United Kingdom (+44) (01202) 901-721
Visit www.sunseeker-yachtclub.com for full details - Web id: 40 39