2. The web is full !
• The days of easy wins are over
• Competition for Clicks is fierce
Two Challenges:
• How to reach your audience AND
• How to make their visit worthwhile
3. Typical UK Charity Site Visitor Sources:
Source % Total Visits To Do:
• Organic • 70% • Content/SEO
• PPC • 10% • Get Grant Ac
• Email • 3% • Build List
• Social Media • 5% • Push Content
• Referral • 10% • Get more !
• Content Ads • 2% • Needs £
4.
5. Find More/New Visitors
• PPC • Google Grant:
– 20k Visits p.mth FREE !
• Get the Organisation
• Content Strategy
behind you
• Images/text/Video Ads
• Display Ads on 3rd party sites
Now - what do you want them to do ?
6. GA - Advanced Segments
• Where do visitors come from ?
– Organic/Social Media/Grant PPC, Display Ads...
• Where did they go on the site ?
– Top Pages/Site Sections/Return Visits
• What did they complete?
– Downloads/Sign Ups/
7. Goals Measuring Success
Ecommerce Site > £/£/£
Content Site > `more visits
staying longer`
> Time on Site/
> BRate/PagesVisit
> Market Share ?
GA Multi-Channel Funnels What Channel adds value ?
8. Summary
Identify target
audience
Agree Goals
and KPI`s
Monitor and
Modify
Market your Create New
Content Content
9. Thanks
• 8 Pro Bono Hours in Nov and Dec
• First to apply will get them
• Sign up for .5 day session (£)
– Google Analytics Marketing Training
seamus(at)find50-marketing.co.uk
10. GA - Three key features
• Advanced Segments • Actionable data
• Goals • Measuring site success
• Intelligence Events • Find `unknown unknowns`
11. How Google classifies your site/pages
1. Crawling 2. Indexing 3. Ranking
1. Search/Google bots/spiders visit your site
2. Then they copy and index the pages
3. All pages are ranked.
12. How do you measure success ?
Find the interested • Needs to be `closed
ones. loop`
What gets attention • ie `cause and effect`
( excluding ££) ? • Look for quick wins
What matters to senior • Simple data easy to
management ? understand.
Closed loop – monitor what you can change
13. Your best friend !
• Web dev team • Topics for discussion:
• They know about tech – Accuracy ( eg page
stuff duplication,)
– Adding Javascript to
• You know about pages
marketing stuff
– GA provides a ton of
..and we do not talk the data – stick to a few key
same language ! metrics to begin with.
What to do ?
You have to know what you want !
Editor's Notes
Effective/Better digital marketing.GA is the measurement tool of choice. Track and cost all marketing activity and see what is most effective.Decide on what audience you want to reach and what you want them to do on your site.
Reaching your audiences: Search > Organic and PPC 70/80% of site traffic for cause related charities. Are you getting your share. Are you reaching all of your natural beneficiries and supporters ? To succeed you need to understand their needs and their search behaviour. To do this look at WMT, AdWords and the keyword ToolSocial Media > 3/5 % of traffic for most sites ( mind you see `assists` later in Goals and assisted conversionsReferral: vital for two reasons. One this brings qualified visitors and two each link back to your site is a vote for your site and its content. This is VITAL as it is the main factor that search engines use to determine how important your site isAds; FB and or Google Display ads. FB ads have come in for some criticism recently but correctly done they can be good at building at reaching a targeted audience. Similarly google display ads can be targeted and...Gaining or losing market share ?Check the competitionReview your position for your top keywordsAre you increasing your backlinks ?
The importance of ranking for keywordsAnd how google and Bing decide what pages they will rank at the top for any given query.
Add Social Media ?
Advanced Segments. BEWARE Site Wide Averages.>The purpose of GA data is to help people make better decisions re audiences, content. > To do this site wide averages are useless actually worse as they are misleading ( see Blog Post)> Advanced Segments are a great way to find actionable data ( Profiles less important these days)> Default and Custom segments. So: By region/city/New/ Returning/by `engagement`/SOURCE: ads/banners/SMedia/etc CONTENT:Lovely features such as Preview Segment and Test SegmentGA was designed to show how the effect of AdWords/Marketing.
Goals/Multichannel FunnelsFor an ecommerce site it will be about leads/sales, etc. But for a `content site` eg BBC, Newspaper Sites.> NB: Maximum 30 Goals per Profile.Goals can be: URL reached/ Time on Site/ Pages Viewed/ or Events: eg form completed/downloads/Video viewed, etcEg Number of visitors that you send to a `partner` site.>MultiChannel Funnels: Assisted Conversions. What channel contributed to Goals ? Not just `last click attribution`
You may not have a site eg if you are not big enough / do not have a resource/ go for a FB page instead but remember WP is easy to set up and get help for.How does google work ? votes., etc Why ranking for keywords is important.Ranking factors: On Site / Off site ( links)4. Importance of indexing site `quality`etc >WMT
The principles that you apply to decide what to measure:Remember this can be measured in any way. Most will be by GA butMeasuring social media success/impact is useful too