How to transform a system that was built on one-way flows of power from large, centralized power plants to a multi-directional, dynamic electricity supply system? That’s the million dollar question for many players in the energy industry at the moment.

1. perspectives:02
Joining forces for smarter
energy management
How to transform a system that was built on one-way flows of power from large,
centralized power plants to a multi-directional, dynamic electricity supply system?
That’s the million dollar question for many players in the energy industry at the
moment. More on page 4
Innovative services for
customers Page 8
Steering
the transition Page 10
Bringing intelligence to
transformer stations Page 12

2. Message from the editors
Welcome to the second issue of
perspectives – the joint Toshiba and
Landis+Gyr newspaper at this year’s
European Utility Week. A lot has
happened since our first joint participation
back in 2011. We have been continuously
Takeshi Yokota
Jon Stretch
looking into the best way to pool our
combined forces and knowledge for smarter energy management solutions to help
our customers to master their challenges.
This led us to the creation of a Smart Grid Solution Centre for EMEA which is
embedded in the heart of Germany, a country with a major future potential in smart
metering and smart grids. At the new competence centre, a team of smart metering
solution experts from Landis+Gyr as well as smart grid solution specialists and
system engineers from Toshiba are designing innovative smart grid applications
tailored to customer needs across EMEA. This includes energy management
systems, renewables integration, battery energy systems, Demand Response, grid
metering and monitoring as well as finding synergies for both installed and future
advanced metering infrastructures.
This issue of perspectives will give you a taste of the latest development of our joint
solutions and projects. Experience the power of our joint forces live and visit us at
our stand A11 (Hall 1)!
Enjoy and have a pleasant reading!
Takeshi Yokota
Executive Officer
Corporate Vice President
Social Infrastructure Systems Company
Toshiba Corporation
Jon Stretch
Executive Vice
President EMEA,
Landis+Gyr

3. Table of Contents
Joining forces for smarter energy management
Page 4
European Utility Week in brief
Page 6
Offering innovative services to customers while reducing overall cost Page 8
Steering the transition
Page 10
Bringing intelligence to transformer stations
Page 12
Did you know?
Page 14
Innovation across the board
Page 16
Battery Energy Storage System
Page 18
Joint S650 Smart Grid Terminal live demo
Page 18
Secure Communications with smart grid solution Gridstream
Page 19
Gridstream end-to-end solution portfolio extended to G3 PLC
Page 19
3

4. Joining forces for smarter
energy management
How to transform a system that was built on one-way flows of power from
large, centralized power plants to a multi-directional, dynamic electricity
supply system? That’s the million dollar question for many players in the
energy industry at the moment.
There is no single answer but what’s already becoming clear is that a lot
of the development is going to take place in the distribution network. The
transformation won’t be quick and easy, but it will come. We are already seeing
substantial growth of distributed generation, solar and wind power. Accordingly,
we are already being confronted with challenges such as reversed power flows
and voltage fluctuation. Mastering these challenges requires a dynamic sensory,
control and information system: smart metering as well as solutions for the power
grid operation, i.e. the creation of a smart grid.
Toshiba and Landis+Gyr have joined forces, portfolio and expertise to boost their
ability to offer additional solutions enabling their customers to master today’s and
tomorrow’s crucial challenges. Currently, our focus is on key areas like substation
automation and renewables integration, energy efficient street lighting and
Direct Load Control. With Gridstream®, Landis+Gyr offers a future ready, endto-end smart grid solution that combines metering, communications, network
management, software, grid and consumer applications, and professional
services in a single secure and integrated platform. Landis+Gyr also provides
solutions (e.g. with the Smart Grid Terminal S650) enabling energy balancing,
transformer monitoring, as well as street light monitoring and control. In the micro
4

5. generation segment, Toshiba contributes a Micro Energy Management System
offering voltage reactive power control, power flow control and energy efficiency
optimization, thereby solving the problems expected to arise in MV and LV grids.
“Think globally, act locally”
The smart metering and smart grid markets are characterized by two opposing
forces: globalization and local requirements. The proliferation, standardization
and even commoditization of technology knows no national or regional
boundaries. At the same time, electricity metering is still a local business, and our
customers, the distribution network operators, tend to be companies with strong
local roots, each with their own requirements and characteristics.
At Toshiba and Landis+Gyr, we are well equipped to deal successfully with
both directions of the development. On the one hand, Toshiba and Landis+Gyr
are global companies, with a worldwide footprint, allowing them to be at the
forefront of smart grid developments across the globe. Nevertheless, Landis+Gyr
maintains strong local organizations in EMEA (Europe, Middle East and Africa)
which are intimately familiar with our customers in their respective countries. We
know about our local customers’ needs and challenges and can respond to them
with the resources of a world leader in smart metering.
Showcasing solutions
All product and solution highlights – especially Landis+Gyr’s latest Gridstream
release, the broad range of applications by the S650, Toshiba’s Micro Energy
Management System solution as well as the Landis+Gyr and Toshiba expertise
and collaborative efforts in the smart grid area – will be showcased during the
European Utility Week 2013 at our booth (hall 1, booth A11). We are also looking
forward to sharing insights during our presentations in the conference program
and Information and Technology Platform of European Utility Week 2013. n
5

6. D38
European Utility
Week in brief
Where to find us
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We are here!
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Registration
39
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Exhibition
Entrance
Conference Area
Visit us at stand A11 (Hall 1).
6

7. Landis+Gyr & Toshiba Conference Presentations
Tuesday October 15, 16:20
Smart Metering – where do we stand?
Panel Session: Developing the tools to help define the
right business model
Andreas Umbach, President and CEO, Landis+Gyr
Wednesday October 16, 9:20
ICT & Data Management: Analytics and new
technologies for data management
Managing big data – how to turn data into knowledge
Richard Haagensen, Head of Smart Grid and Business
Strategy, Landis+Gyr; John Galloway, Executive VP
Business Development, Landis+Gyr
Wednesday October 16, 16:00
Renewable Integration & Storage: Renewable grid
integration and storage project experiences
Global pilot projects results in grid scale battery
energy storage applications
Toshiaki Asano, Senior Manager, Toshiba Corporation
Wednesday October 16, 16:40
Smart T&D Infrastructures: Grid control & Outage
management systems
Metering and Controlling the network for streetlights
in a Smart Grid
Henk Fidder, Expert Asset Management, Stedin, The
Netherlands; Andreas Thürig, Head of Product
Management ICG, Landis+Gyr
Thursday October 17, 10:00
Smart T&D Infrastructures: T&D interconnection,
congestion, ancillary services and capacity
management
Full list of presentations and further information about us
at European Utility Week: http://bit.ly/joiningforcesateuw
Innovative capacity management with frequency
regulation for enhanced grid operations
Katsutoshi Toda, Chief Technology Executive, Toshiba
Corporation
Innovation and Technology Platform Presentations
Plaza 3, Wednesday, 16 October, 10:30
Latest on smart grid technologies
Plaza 1, Wednesday, 16 October, 16:00
Smart metering 2.0 technologies
Demand response based virtual power plants for
utilities- optimizing the energy value chain
Marko Svetina, VP Strategy and Alliances, cyberGRID
GmbH(A TOSHIBA group company)
How to measure the energy when voltage and
current are no longer analogue values: Newest trend
in substation metering, utilizing sampled values
according IEC 61850-9-2 for today’s AC- and future
HVDC metering
Jakob Widmer, Product Manager, Industrial, Commercial
and Grid Metering, Landis+Gyr
Plaza 1, Wednesday, 16 October, 14:00
Smart metering 2.0 technologies
Extending Smart Metering to Dynamic Load
Management: Solutions beyond smart metering
Daniel Aepli, Head of Product Management, Business
Line Load Management, Landis+Gyr
Plaza 3, Thursday, 17 October, 10:30
Renewable integration & energy storage solutions
Advanced MV and LV grid solutions for renewable society
Shinji Yurino, Assistant to General Manager, Grid Solutions
Promotion Div., Toshiba Corporation
7

8. Offering innovative
services to customers
while reducing overall cost
Virtual Power Plants (VPPs) enable electricity suppliers to save money for
their customers if the overall power production and distributed generation
capacities are intelligently meeting the instant demand. This can only
happen if the energy value chain is fully optimized by allowing remote
management of distributed generation and loads for brief periods of time.
Power suppliers can use aggregated capacity to optimize the electricity
schedule and minimize their imbalance costs or to trade on ancillary
services market.
VPP control center at Elektro Ljubljana
8
Austrian-based company
cyberGRID, new member of
the Toshiba Group, teamed up
with Elektro Ljubljana d.d. to
tackle this challenge. Integrating
Landis+Gyr smart meters with
cyberGRID VPP technology, the
project shows how a forwardthinking utility uses the potential
of VPP technology in an
intelligent and comprehensive
way. cyberGRID deployed a
VPP system for Elektro Ljubljana
with a capacity of over 60 MWs.
Elektro Ljubljana is the largest
utility in Slovenia, delivering
electricity to about 350,000
customers.

9. “Our mission is to supply competitive and top-quality environmentally friendly
electric energy to our customers. VPPs enable us to provide our customers with
several innovative solutions in order to decrease their energy costs,” says Igor
Podbelšek, CEO of Elektro energija d.o.o. – a power supply company within the
Elektro Ljubljana Group.
VPPs are one of the major building blocks of electricity networks of the future and
can be deployed on a GW-scale at the utility level. Advanced computer systems
allow power suppliers to manage their growing share of unpredictable renewable
sources, energy storage and flexible consumption efficiently. Aggregation of
different distributed resources (including consumption) can efficiently replace or
complement traditional peaking power plants.
VPP principles of operation can be diverse: from the simplest management of
energy production units, through market or subsidy-driven demand response,
distributed generation and energy storage management, to heating networks,
micro-grids or any combination of all of these.
Igor Podbelšek sees the deployment of VPPs as one of the crucial steps towards
an environmentally friendly and fully optimized energy value chain. “Integrating
existing, already deployed smart metering into a fully functional VPP lays a solid
foundation for advanced customer services that significantly contribute to overall
energy value chain optimization.” n
More about the work of Elektro Ljubljana and cyberGRID on VPPs at European Utility
Week:
Wednesday, 16 October; 11:40-12:00 AM, Smart T&D infrastructures – Commercial and
Industrial Demand Response, “Integrating Demand Response in cross-border balancing
markets”, Uršula Krisper, Head of Advanced Services Department, Elektro Ljubljana,
www.elektro-ljubljana.si, Slovenia
Or on our stand A11 (Hall 1)
9

10. Steering the transition
Landis+Gyr realized a smart metering project for a Finnish customer, setting
another milestone on the path to the European smart grid. With the help
of Landis+Gyr, Oulun Energia Siirto ja Jakelu Oy has rolled out more than
60,000 smart meters in one and a half years.
For the ambitious project, to be realized under sometimes challenging climatic
conditions, Oulun Energia Siirto ja Jakelu Oy needed a comprehensive solution
including the delivery of 62,000 meters. The organization also needed a strategy
for merging the existing metering infrastructure and communications technology.
Landis+Gyr developed and delivered a turnkey solution including maintenance
Oulu, Northern Finland’s boomtown
10

11. and operating services as well as reading services. Based in Oulu, Northern
Finland’s technological boomtown well known for its science parks, research
institutes and universities, Oulun Energia Siirto ja Jakelu Oy forms part of the
Oulun Energia Group. It delivers services spanning the entire energy supply chain
and it realizes this feat with a team of just 44 employees managing a network of
more than 2,500 km of power lines.
Best in Class Customer Service
Like all Finnish energy companies, Oulun Energia Siirto ja Jakelu Oy has been
obligated to ensure that 80% of its 90,000 metering points are remotely readable
by the end of 2013. In 2011, as part of a successful pilot scheme, some 28,000
customers were already using Landis+Gyr electricity smart meters. The following
mass rollout was concluded in May this year, beating the deadline by a generous
margin. Oulun Energia Siirto ja Jakelu Oy can now run a comprehensive feedback
system and enables customers to monitor their energy consumption online.
This service upgrade has been met with great acceptance. More than 30,000
customers have already registered on the Energiatili platform that provides an
hour-by-hour consumption history. The new technology does shed some light
on the specific characteristics of the Nordic market, too, however: “It can cause
upsets in wintertime, when the electric heating is reflected on the bill”, says
Mikko Rasi, the DSO´s Development Manager. “But beyond that, the need for
real-time monitoring and immediate feedback is undisputable.”
Due to its strong focus on customer services, Oulun Energia Siirto ja Jakelu Oy
was ranked among the three best electricity utility suppliers in a customer survey
commissioned by the Finnish Energy Industry in 2012. The successful rollout is
an important milestone on the path to the smart grid, but there is still room for
further development in Oulu, Europe largest northernmost city; the transition from
distribution networks into smart grids is an evolution over time. n
11

12. Bringing intelligence to
transformer stations
Dutch energy company Stedin upgrades its distribution network
infrastructure with a street lighting solution that enables the smart grid at
the transformer station level. Stedin needed a comprehensive, cutting-edge
solution to replace the place out-dated centralized control system (CS).
Landis+Gyr delivered and helped to install two S650 Smart Grid Terminals at
each of the 75 transformer stations in the Houten area. Stedin is one of the main
distribution service operators in the Netherlands: it serves 2.1 million customers,
which means it’s responsible for about
4 million electricity and gas meters. Before the rollout of the Smart Grid Terminals,
Dutch utility ENEXIS and Landis+Gyr successfully completed a pilot which
demonstrated how the Landis+Gyr technology facilitates tracking and monitoring
of transformer stations and street lights. The S650 Smart Grid Terminal collects
data from the transformer station and switches the tariffs for meters that are not
remotely readable yet.
Street Level Satisfaction
The positive effects of replacing the rather old-fashioned system with a
modern, networked infrastructure became immediately apparent during the first
installation phase. ”It had a huge impact on customer satisfaction,” says Henk
Fidder, Expert Asset Manager at Stedin. “With the CS, any defect would affect a
large area and we received too many complaints. Now, we receive information
about problems a lot more quickly and are able to respond much faster. System
reliability increased significantly.” He also points to an increased need to
integrate renewable energy, especially solar, as a driver for the update of Stedin’s
technology. “Now, we need to know what’s happening in the low voltage network
and the old system simply can’t supply this information.”
12

13. Step by step, Landis+Gyr and
Stedin are realizing the rollout
together and thoroughly review
the process after each milestone.
The successful collaboration
and the large scale rollout are
the result of solid preparation
and extensive testing under
laboratory conditions. Ten
devices were tested for a period
of two months before the first
installation phase started. “As
trusted partner, we wanted to
deliver an innovative, tailormade solution based on our
proven technology,” says Tjakko
Kruit, Landis+Gyr’s Commercial
Director in the Netherlands.
Erasmus Bridge in Rotterdam
The S650 also helps optimize energy consumption and facilitates maintenance
as well as relamping. Both the data collected from the households and from the
streetlight are used for network monitoring. This combination provides a valid
database to calculate net losses, failures are detected immediately and any
significant disturbance can be tracked. “In the past, we had to count the number
of street lights and estimated consumption,” explains Fidder. With the Smart
Grid Terminal, the Dutch energy provider has an easy way to track the energy
consumption of the street light. n
More about the project at European Utility Week:
Wednesday, 16 October; 4:40 PM, Smart T&D Infrastructures: Grid control & Outage
management systems, “Metering and Controlling the network for streetlights in a Smart Grid”,
Henk Fidder, Expert Asset Management, Stedin, The Netherlands, Andreas Thürig, Head of Product
Management ICG, Landis+Gyr
Or on our stand A11 (Hall 1)
13

14. Did you know?
Energy has to do with more than just wires,
transformers and power plants. It keeps the
world moving. Get ready for some marvelous
and surprising facts from the people from
Toshiba and Landis+Gyr at EUW 2013.
...the sun gives off more energy in one
second than people have used from
the beginning of time
…a typical PC left on all the time
produces 0.8 tonnes of carbon dioxide
emissions annually
…with 4% of the world’s desert area,
photovoltaics could supply the equivalent
of all of the world’s electricity
14

15. …by 2030, world energy consumption is
expected to increase by more than 55%
...the red lightbulb atop the Empire State
Building serving as a warning for planes
has recently been replaced with an
energy-saving one
…the largest wind turbine in the world,
located in Hawaii, stands 20 stories tall
and has blades the length of a football
field
…to date, Landis+Gyr has installed over
7.5 million smart meters across EMEA only
…about 1.3 billion people, or 20% of the
world’s population, were living without
any access to electricity in 2012
15

16. Innovation
across the board
The latest release of the Gridstream solution offers a whole portfolio of
benefits and upgrades for Landis+Gyr customers.
Features of the next release include a number of technological advancements in
the existing solution offering: extended industrial & commercial meter support,
the IEC interface in the Gridstream HES to enable easy integration and the launch
of new services for improved system performance. Landis+Gyr also introduces
a powerful new component to bring intelligence to the distribution network – the
S650 Smart Grid Terminal.
16

17. Installed in distribution network transformer stations, the S650 Smart Grid
Terminal can help to significantly prolong the life cycle of this sophisticated
and expensive equipment, by providing crucial information about the strain
conditions on the transformer itself, so that preventive maintenance can be
made. The S650 can also act as a node in a decentralized network that controls
public street light. Dutch energy company Stedin is in the process of rolling out
S650 terminals to use both functionalities. Major advantages are available when
S650 is linked with residential smart metering: via reference measurements it
can identify and measure technical and non-technical power losses with higher
precision than previously possible. As an integrated part of the Gridstream
solution, S650 extensive functionality set is now enabled by Gridstream AIM, the
software system that forms the backbone of Landis+Gyr’s smart grid solution.
Engaging customers
A variety of new services are available for the Landis+Gyr customers after
a successful smart meter rollout of their Gridstream solution. They include
Gridstream Maintenance Service and System Health Check, and Integration and
Reporting services – all designed for improved system performance. Services
provide also flexibility to utility’s resource planning, as temporary resources and
capabilities are available to support the daily system operation.
Last year, Landis+Gyr introduced a new Customer Initiative Program (CIP) to
engage customers in the product development process. Throughout the year,
product enhancement requests were collected from existing system customers,
then prioritized and implemented by the Landis+Gyr Research & Development
team based on simple customer voting. As a result, the upcoming Gridstream
solution release will include a series of system enhancements in network and
smart metering operations, such as usability improvements in searching and
viewing metering point information n
17

18. Battery Energy Storage System
Toshiba’s Battery Energy Storage System
(BESS) uses lithium ion battery technology
with excellent characteristics such as high
resistance to thermal runaway and very small
capacity loss even after 10,000 full charge
discharge cycles with 3C (Max) operation and
good cryogenic performance at -30 degree C.
Toshiba’s Battery Energy Storage System
(BESS)
The BESS is a flexible, fully integrated and grid-interconnect-ready energy
storage system. It can be easily configured to meet various customers’ needs
with various scales from kWh to MWh.
With the high output/input performance and long life cycle of Toshiba’s batteries,
Toshiba’s BESS will be a good fit not only for the application of frequency
regulation in the bulk power system but also for the stable power system
operation under the circumstance of large amount of renewable integration.
The typical applications of this BESS are frequency regulation service, power
quality management of distribution grid, investment deferral by peak shift / cut,
power supply in case of network islanding, and EV charging management. n
Joint S650 Smart Grid Terminal live demo
In the spirit of presenting combined Landis+Gyr and Toshiba’s expertise and
collaborative efforts in the smart grid area, we’ve joined forces to showcase a live
demo environment on our booth at European Utility Week with the S650 Smart
Grid Terminal as a common component.
The demo consists of two zones with designated functionalities. On the
MV/LV grid management side, you will experience network stability and
voltage regulation functions, such as Voltage Var Control (VVC) and capacity
management, among other use cases. In the other part of the demo, we will
demonstrate benefits of the smart distribution substation automation, such as LV
transformer monitoring and smart operation of street lights, based on the existing
smart grid pilot realized by Landis+Gyr for the Dutch utility Stedin. n
18

19. Secure Communications with smart grid solution Gridstream
Landis+Gyr has taken on the challenge of providing secure smart metering
and smart grid solutions, and is releasing a new version of Gridstream with
secure data communication channels between the smart meter and head end
system. Landis+Gyr has worked together with industry associations, standards
bodies and an internationally proven supplier of secure systems, including
industry association IDIS and data security giant SafeNet to deliver an energy
management system that enhances the security of information passing over the
networks used for smart meter communications.
IDIS compliant PLC and P2P meters are intrinsically “secure by design” through
well-established DLMS-COSEM communication protocols. Utilities will benefit
from the combination of interoperable future-ready devices and a high level of
communication security. The first secure Gridstream solution package will be
deployed as a part of Landis+Gyr’s smart metering infrastructure for Elektrilevi,
Estonia. n
Gridstream end-to-end solution portfolio extended to G3 PLC
Communication technology is evolving at a high speed, and Landis+Gyr is closely
following this evolution to be able to address customer’s existing and future needs and
secure utilities’ long-term investments, while enhancing infrastructure intelligence.
With an installed base of over 40 million metering points in Europe, PLC is the
prevailing communication technology. OFDM PLC technology is already gaining
reach across Europe thanks to its robust performance and optimized TCO (total
cost of ownership) per installed meter. Landis+Gyr supports a range of industry
initiatives, including IDIS, PRIME Alliance, and G3 PLC Alliance, aimed at
promoting robust OFDM PLC based technology to the energy utilities.
Following new IDIS recommendations with regard to the next smart meter
communication specification, Landis+Gyr will enhance its Gridstream end-toend offering with the G3 PLC technology. G3 specification uses OFDM powerline
communication technology for data transmission and is primarily intended to
function in CENELEC A band (3 – 95 kHz). Furthermore, G3 offers the possibility to
migrate to a higher frequency range, resulting in up to 10 times more bandwidth. n
19

20. Imprint
This newsletter is published by
Toshiba Corporation
Social Infrastructure Systems Company
1–1 Shibaura 1-Chome, Minato-Ku,
Tokyo 105-8001, Japan
www.toshiba.co.jp
Landis+Gyr AG
Theilerstrasse 1
6301 Zug, Switzerland
www.landisgyr.eu
Photography:
Title: © 2012 Elektro Ljubljana d.d.
All rights reserved; istockphoto©srugina;
Stedin Netbeheer B.V.
Page 2: © 2013 Toshiba Corporation,
All rights reserved; Landis+Gyr AG
Page 8: © 2012 Elektro Ljubljana d.d.
All rights reserved
Page 10: istockphoto©srugina
Page 13: Stedin Netbeheer B.V.
Page 14, 15: © 2013 Toshiba Corporation,
All rights reserved; Landis+Gyr AG
Page 16: Landis+Gyr AG
Page 18: © 2013 Toshiba Corporation,
All rights reserved
Editorial and Layout:
Landis+Gyr AG, Switzerland;
Toshiba ­ orporation, Japan;
C
Seidl PR & Marketing, Germany