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KLM Royal Dutch Airlines Takes Video for LinkedIn
Sponsored Content to the Skies
The oldest airline in the world, KLM Royal Dutch Airlines flies passengers to 163 destinations in Europe and around
the globe. With organizational focuses on innovation and sustainability, KLM aims to broadcast its values and gain
differentiation through digital marketing and advertising programs.
KLM Royal Dutch Airlines Case StudyMarketing Solutions
Challenge:
KLM wanted to attract more travelers—including business travelers—to their brand, as well as drive social action.
•	 Increase audience engagement with the KLM video
marketing programs.
•	 Improve cost efficiency of the video ad campaign by
lowering the Cost-Per-View.
•	 In an industry saturated with video content, find a
platform that allows KLM video content to stand out.
•	 Connect with the audience at all stages of the funnel,
from building brand awareness to driving action,
and even recruiting.
page 1 of 2
Video for LinkedIn Sponsored Content helped KLM reach their target
audience, while upping engagement and lowering costs.
Copyright © 2018 LinkedIn Corporation. LinkedIn, the LinkedIn logo, and InMail, are registered trademarks of LinkedIn
Corporation in the United States and/or other countries. All other brands and names are the property of their
respective owners. All rights reserved.
1. eCPV = estimated cost per paid view. Some of the views are free as a result of viral sharing of the video.
2. Views = playing for at least 2 continuous seconds 50% in-view, or a click on the CTA, whichever comes first.
Marketing Solutions
Visit linkedin.com/videoads to get started with LinkedIn video ads.
“Video stands out because it doesn’t tell, it shows. On a platform where there’s more
business content, a video stands out more, especially on LinkedIn.”
“Now we are going to share more videos on LinkedIn, not only organic videos,
but also more video ad campaigns.”
Renske Siersema
Social Media Project Manager, KLM
- Renske Siersema,
Social Media Project Manager, KLM
page 2 of 2
•	 Using LinkedIn, KLM was able to target and reach a
premium audience, perfect for their Worldwide Business
Traveler offerings.
•	 On a platform typically filled with business content,
KLM’s creative video ad featuring their holiday jumper
fashion show (on a moving walkway!) caught instant
attention and drove high engagement.
•	 KLM used LinkedIn’s targeting precision for a full funnel
marketing strategy - delighting customers with their brand
videos, driving action to their social subscriptions, and
recruiting cabin members.
In comparison to previous video marketing efforts on other platforms, Siersema was highly impressed by the engagement rates
on LinkedIn. The network represents a unique opportunity for KLM to connect with business passengers, and to build awareness
around its offerings for this audience. With these strong early returns, KLM is all-in with LinkedIn video going forward.
$0.06Cost-Per-View of KLM video ad
campaigns on LinkedIn1
33.85%View Rate of KLM video ad
campaigns on LinkedIn2
1. 62.5% below average benchmark 2. 26.3% above average benchmark
Results:
Solution:

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KLM LinkedIn Case Study: Video Ads

  • 1. KLM Royal Dutch Airlines Takes Video for LinkedIn Sponsored Content to the Skies The oldest airline in the world, KLM Royal Dutch Airlines flies passengers to 163 destinations in Europe and around the globe. With organizational focuses on innovation and sustainability, KLM aims to broadcast its values and gain differentiation through digital marketing and advertising programs. KLM Royal Dutch Airlines Case StudyMarketing Solutions Challenge: KLM wanted to attract more travelers—including business travelers—to their brand, as well as drive social action. • Increase audience engagement with the KLM video marketing programs. • Improve cost efficiency of the video ad campaign by lowering the Cost-Per-View. • In an industry saturated with video content, find a platform that allows KLM video content to stand out. • Connect with the audience at all stages of the funnel, from building brand awareness to driving action, and even recruiting. page 1 of 2 Video for LinkedIn Sponsored Content helped KLM reach their target audience, while upping engagement and lowering costs.
  • 2. Copyright © 2018 LinkedIn Corporation. LinkedIn, the LinkedIn logo, and InMail, are registered trademarks of LinkedIn Corporation in the United States and/or other countries. All other brands and names are the property of their respective owners. All rights reserved. 1. eCPV = estimated cost per paid view. Some of the views are free as a result of viral sharing of the video. 2. Views = playing for at least 2 continuous seconds 50% in-view, or a click on the CTA, whichever comes first. Marketing Solutions Visit linkedin.com/videoads to get started with LinkedIn video ads. “Video stands out because it doesn’t tell, it shows. On a platform where there’s more business content, a video stands out more, especially on LinkedIn.” “Now we are going to share more videos on LinkedIn, not only organic videos, but also more video ad campaigns.” Renske Siersema Social Media Project Manager, KLM - Renske Siersema, Social Media Project Manager, KLM page 2 of 2 • Using LinkedIn, KLM was able to target and reach a premium audience, perfect for their Worldwide Business Traveler offerings. • On a platform typically filled with business content, KLM’s creative video ad featuring their holiday jumper fashion show (on a moving walkway!) caught instant attention and drove high engagement. • KLM used LinkedIn’s targeting precision for a full funnel marketing strategy - delighting customers with their brand videos, driving action to their social subscriptions, and recruiting cabin members. In comparison to previous video marketing efforts on other platforms, Siersema was highly impressed by the engagement rates on LinkedIn. The network represents a unique opportunity for KLM to connect with business passengers, and to build awareness around its offerings for this audience. With these strong early returns, KLM is all-in with LinkedIn video going forward. $0.06Cost-Per-View of KLM video ad campaigns on LinkedIn1 33.85%View Rate of KLM video ad campaigns on LinkedIn2 1. 62.5% below average benchmark 2. 26.3% above average benchmark Results: Solution: