SlideShare a Scribd company logo
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The Pact
www.kylelacy.com
 
 
Customers are people first.
Community Engagement Attention  
 
The online technologies and practices that people use to share opinions, insights, experiences, and  perspectives with each other.
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Silence is not an option.
 
How do we utilize the future of communication?
Customers are people first.
7 Steps To Building Online Relationships
 
 
 
 
The Dreaded Facebook DING
be authentic
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What is a blog?
What is a blog?
 
A place to share stories and establish trust.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Content! Content! Content!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Launch Your Blog
 
 
What is Facebook?
 
 
5 Tips to Marketing on Facebook
#1: Your Profile ,[object Object],[object Object],[object Object],[object Object]
 
 
#2: Client Connection ,[object Object],[object Object],[object Object]
 
#3: The FanPage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
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#4: Facebook Marketplace
 
 
 
 
 
#5: Events ,[object Object],[object Object],[object Object],[object Object]
#6: Facebook Ads ,[object Object],[object Object],[object Object]
 
 
 
 
 
[object Object],[object Object],[object Object],[object Object],Time Management
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],Organize the Email
www.Ping.fm www.Hootsuite.com
 
 
 
What You Should Be Doing Tomorrow ,[object Object],[object Object],[object Object]
Twitter/Facebook Seminar http://www.tinyurl.com/brandswag
Connect With Me ,[object Object],[object Object],[object Object],[object Object],[object Object]

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