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4 LEADERSHIP SHIFTS YOU
MUST MAKE FOR SUCCESSFUL
CONTENT MARKETING IN
2016
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 2
I am a marketer.
I’ve written 3 books.
Head of Marketing Strategy
OpenView Venture Partners
Previously at
ExactTarget & Salesforce
ABOUT KYLE
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 3
1. BUILDING THE
RIGHT TEAM
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 5
BUILDING THE RIGHT MARKETING TEAM
MARKETING
Operations Creative
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 6
BUILDING THE RIGHT MARKETING TEAM
MARKETING
Operations Creative
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 7
BUILDING THE RIGHT GO-TO-MARKET TEAM
GO-TO-MARKET
Operations Creative Inbound Research
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 8
BUILDING THE RIGHT GO-TO-MARKET TEAM
GO-TO-MARKET
Operations Creative Inbound Research
Marketing Automation
Analytics
Digital Manager
Writer
Editor
Design
Video
Events
BDR / SDR
Field Sales
Data Scientists
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 9
REMEMBER TO SUPPORT THE DOTTED LINE
GO-TO-MARKET
Support
Corporate
Sales
Customer
Success
Product
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 10
THE MOST IMPORTANT DOTTED LINE?
GO-TO-MARKET
Support
Corporate
Sales
Customer
Success
Product
v
v
2. THOUGHT LEADERSHIP IS
NOT ABOUT YOU
THOUGHT LEADERSHIP STARTS
WITH YOUR CUSTOMER
Customer Survey – primary research developed for
your customer’s customer. For example, interviewing
2500 consumers on how they use a mobile phone.
Peer Survey – primary research for peer groups.
Example – sell to marketers? Interview marketers on
their plans for next year.
Benchmark – use internal data to create benchmark
metrics for the industry. Example – analyze 2M emails
on best time to send for the retail industry
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 13
3 TYPES OF THOUGHT LEADERSHIP
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 14
CUSTOMER SURVEY
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 15
PEER SURVEY
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 16
BENCHMARKING THE INDUSTRY
RESULTS?
$15M MQP
$15M MQP
$1.5M CLOSED
$15M MQP
$1.5M CLOSED
80% PRESS
3. DON’T FORGET INTERNAL
ACTIVATION
INTERNAL ACTIVATION OF
CONTENT IS ALMOST MORE
IMPORTANT THAN EXTERNAL
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 23
REMEMBER THE DOTTED LINE
GO-TO-MARKET
Support
Corporate
Sales
Customer
Success
Product
• Powerpoint deck of relevant data points
• Call script for BDR team
• Product data sheets corresponding with deliverable
• Downloadable Deliverable
• Single page snapshot
Proprietary and Confidential ©2016 OpenView Investments, LLC. All Rights Reserved 24
INTERNAL ACTIVATION KIT
4. OBSESS OVER UNIT
ECONOMICS
OPEN RATE
CLICK THROUGH RATE
COST PER CLICK
TIME ON SITE
BOUNCE RATE
LEAD CLOSE RATE
CLOSE RATE PER CHANNEL
CONVERSION RATE
MQL PER CHANNEL
DIG DEEP
“We must move from numbers
keeping score to numbers that
drive better actions.”
David Walmsley
CAC RATIO
PAYBACK PERIOD
CUSTOMER RETENTION
YOU ARE NOT MARKETERS.
30
FOUNDERS OR THE CEO
31
DEMAND GEN OR CONTENT
MARKETING EXPERTS
32
YOU ARE EXPERIENCE MAKERS
AND MANAGERS
33
EXPERIENCE IS THE ONLY
THING THAT MAKES YOU
RELEVANT
34
THANKS!
FIND ME @KYLEPLACY

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