Tristan Bishop

441 Seguidores

10 SlideShares 441 Seguidores 330 Seguindos

10 SlideShares 441 Seguidores 330 Seguindos

social media social media marketing social crm social network business customer service customer experience customer relationship management social media strategy social media monitoring technical support techcomm dita documentation technical writing docbook km stc xml seattle seahawks denver broncos nfl football so loyalty marketing social networking customer customer satisfaction smartphones smartphone mobile phone software development globalization document management data writing futurism socialmedia augmentedreality acrolinx xmetal stc11 stcorg kmers stc10 justsystems stc09 curation vasont idiom stc9 technical writer publishing cms knowledge management user-generated content

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Knowledge Integration (STC 2010)

Há 13 anos • 658 Visualizações

Content Strategy at Symantec (STC 2009)

Há 13 anos • 1240 Visualizações

Techcomm 2020 (STC 2011)

Há 12 anos • 905 Visualizações

Surfing the Perfect Storm (STC 2012)

Há 11 anos • 1706 Visualizações

You got your social in my crm

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Service is the new marketing

Há 11 anos • 1476 Visualizações

Social Media Has Changed Marketing Forever

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Nps 13 loyalty_and_social_crm_at_symantec

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Drinking from the Social Media Firehose

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Winning the Social Media Super Bowl

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Social Media ROI: Formulas & Conversion Optimization Tips

Angie Schottmuller • Há 11 anos

Social media around the world 2011

Steven Van Belleghem • Há 12 anos

Cisco's Social Media Journey

LaSandra Brill • Há 14 anos

Six Digital Trends To Watch by Steve Rubel and David Armano

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Brian Solis' Webinar Presentation with Radian6

Salesforce Marketing Cloud • Há 14 anos

Olivier Blanchard Basics Of Social Media Roi

Olivier Blanchard • Há 14 anos

Social Media Checklist (Updated - March 2011)

J. Walter Thompson Intelligence • Há 13 anos

Social Media Monitoring and Measurement Primer

Attensity • Há 13 anos

TWTRCON NY 10 Real-Time Tools: Attensity | Maria Ogneva

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The Social Customer

Attensity • Há 13 anos

Gilbane 2010 -- Building a Global View of Your Data

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All I Need To Know About Social Media I Learned in Kindergarten

Fullhouse • Há 14 anos

Making Sense of the Noise: Social Media Listening Strategies

Fullhouse • Há 14 anos

Use Social Media Listening to Improve Customer Experience

Blueocean Market Intelligence • Há 13 anos

Content Strategy: The Key to Effective Web Content

Rick Allen • Há 13 anos

Nimble Report

Rachel Lovinger • Há 13 anos

Knowledge Work 2020

PARC, a Xerox company • Há 13 anos

Enterprise 2.0 - Efficient Collaboration and Knowledge Exchange

Acando Consulting • Há 14 anos

6 benefits of implementing Enterprise 2.0 collaboration software for businesses

Cynapse • Há 13 anos

Ginny Redish Preview

UIE • Há 15 anos

DITA Quick Start

Selvakumar T S • Há 14 anos

Trends In Technical Communication

Bogo Vatovec • Há 15 anos

Just Put That In The Zip Code Field…: The Ins and Outs of Content Modeling

Scott Abel • Há 14 anos

DocBook vs. DITA: Will The Real Standard Please Stand Up?

Scott Abel • Há 15 anos

Today’s Agile Documentation

Megan Leney • Há 14 anos

From Planning to Publishing: How Business Objects Migrated Documentation to DITA One Step at a Time

Scott Abel • Há 15 anos

STC Summit 2010: Semantic Web and Content Strategy

Rachel Lovinger • Há 13 anos

STC 2010 Strategies for the Social Web for Documentation

Anne Gentle • Há 13 anos

social media social media marketing social crm social network business customer service customer experience customer relationship management social media strategy social media monitoring technical support techcomm dita documentation technical writing docbook km stc xml seattle seahawks denver broncos nfl football so loyalty marketing social networking customer customer satisfaction smartphones smartphone mobile phone software development globalization document management data writing futurism socialmedia augmentedreality acrolinx xmetal stc11 stcorg kmers stc10 justsystems stc09 curation vasont idiom stc9 technical writer publishing cms knowledge management user-generated content

Ver mais