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Twitter First
Changing TV News 140 Characters at a Time
by Dale Blasingame, Texas State University-San Marcos
“Web First”
 Rallying cry for newspapers
 Also applies to TV news
 This process is admirable, but not good enough anymore
“Twitter First”
 Twitter has emerged as go-to tool for journalists
 Twitter is perfectly suited for breaking news coverage
 News happens in real time - not at 5, 6 or 10 pm
Gatekeeping
 The decision process that determines why one story
makes air or print and another does not. This study focuses
on the flow of information during a breaking or spot news
story.
Assignment
Desk
Photographer Reporter Producer Anchor Audience
“Gatejumping”
 Phrase coined by Brogan and Smith (2010) in relation
to marketing oneself in a new way on the Internet
 Radio stations vs. podcasters
 This study uses the term in a much more literal sense
 Twitter allows traditionally early gatekeepers to jump
gates and deliver news directly to the audience
“Gatejumping”
Assignment
Desk
Photographer Reporter Producer Anchor Audience
Research Questions
 RQ1. How has Twitter changed the levels of gates and
allowed non-anchor newsroom employees to become de
facto reporters, particularly during breaking or spot news
situations?
 RQ2. What are the main functions of the Twitter accounts
in television newsrooms?
Methodology
 San Antonio selected for purposes of this study
 Precedence set by Berkowitz (1990), who used Indianapolis for
his gatekeeping study
 Personal and professional ties
 Good, bad and ugly – other stations/markets may relate
 Qualitative case study approach used for RQ1: coverage of
a triple murder-suicide
 Quantitative analysis used for RQ2: coded 2,293 tweets
from 60 newsroom employee accounts
RQ1: Case Study
8:32pm: “SAPD scanners say officers are heading out to the 17000 block of Fawn
Crossing for a multiple shooting scene.” - @KABBDesk
9:04pm: “On scene at shooting in The Woods Of Deerfield subdivision
http://twitpic.com/29l9h6” - @Grace__White
RQ1: Case Study
9:20pm: “BREAKING: Shooting at Woods of Deerfield neighborhood.
Location: http://j.mp/9QGaxD http://twitpic.com/29ldij” -
@doublepunching
RQ1: Case Study
9:23pm: “What's going on in the Woods of Deerfield
neighborhood off Bitters & Huebner...4 pple said to be
shot” - @SarahLuceroKENS
10:26pm: “Police: children of one of the victims were
playing outside when they heard gunshots. Kids went
indoors and saw shooter with gun.” - @Leila_Walsh
RQ1: Case Study
 Illustrates the potential of Twitter as a tool to deliver
breaking news
 News was delivered quickly and effectively by
gatejumpers
 Foolish to suggest this happens on a daily basis
RQ2: Quantitative Analysis
Breaking Promotional Chit-Chat Participation Non-
Breaking
KABB 70 134 20 2 32
KENS 24 122 164 2 5
WOAI 11 308 83 2 23
KSAT 219 297 728 11 36
Tweets from ten randomly selected days
RQ2: Quantitative Analysis
Breaking Promotional Chit-Chat Participation Non-
Breaking
KABB 26 122* 1 0 1
KENS 1 104* 0 0 0
WOAI 0 296* 0 0 0
KSAT 36 257* 4 2 1
Tweets from ten randomly selected days
*Links from Twitterfeed
So What?
 Pew: TV viewership is on the decline, down 10% from 1991-
2010, and online news consumption is up 10% from 2002.
Online is now a more popular source of news than radio or
newspaper
 Stations must go to where the consumers are and give
them reasons to become viewers
So What?
“The key is to respect the relationship with users. I like
the 80/20 rule, where 80% of the time you add value,
20% of the time you promote.” – Mark Briggs
 This could be the standard stations use as they
begin to embrace Twitter

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Blasingame2011

  • 1. Twitter First Changing TV News 140 Characters at a Time by Dale Blasingame, Texas State University-San Marcos
  • 2. “Web First”  Rallying cry for newspapers  Also applies to TV news  This process is admirable, but not good enough anymore
  • 3.
  • 4. “Twitter First”  Twitter has emerged as go-to tool for journalists  Twitter is perfectly suited for breaking news coverage  News happens in real time - not at 5, 6 or 10 pm
  • 5. Gatekeeping  The decision process that determines why one story makes air or print and another does not. This study focuses on the flow of information during a breaking or spot news story. Assignment Desk Photographer Reporter Producer Anchor Audience
  • 6. “Gatejumping”  Phrase coined by Brogan and Smith (2010) in relation to marketing oneself in a new way on the Internet  Radio stations vs. podcasters  This study uses the term in a much more literal sense  Twitter allows traditionally early gatekeepers to jump gates and deliver news directly to the audience
  • 8. Research Questions  RQ1. How has Twitter changed the levels of gates and allowed non-anchor newsroom employees to become de facto reporters, particularly during breaking or spot news situations?  RQ2. What are the main functions of the Twitter accounts in television newsrooms?
  • 9. Methodology  San Antonio selected for purposes of this study  Precedence set by Berkowitz (1990), who used Indianapolis for his gatekeeping study  Personal and professional ties  Good, bad and ugly – other stations/markets may relate  Qualitative case study approach used for RQ1: coverage of a triple murder-suicide  Quantitative analysis used for RQ2: coded 2,293 tweets from 60 newsroom employee accounts
  • 10. RQ1: Case Study 8:32pm: “SAPD scanners say officers are heading out to the 17000 block of Fawn Crossing for a multiple shooting scene.” - @KABBDesk 9:04pm: “On scene at shooting in The Woods Of Deerfield subdivision http://twitpic.com/29l9h6” - @Grace__White
  • 11. RQ1: Case Study 9:20pm: “BREAKING: Shooting at Woods of Deerfield neighborhood. Location: http://j.mp/9QGaxD http://twitpic.com/29ldij” - @doublepunching
  • 12. RQ1: Case Study 9:23pm: “What's going on in the Woods of Deerfield neighborhood off Bitters & Huebner...4 pple said to be shot” - @SarahLuceroKENS 10:26pm: “Police: children of one of the victims were playing outside when they heard gunshots. Kids went indoors and saw shooter with gun.” - @Leila_Walsh
  • 13. RQ1: Case Study  Illustrates the potential of Twitter as a tool to deliver breaking news  News was delivered quickly and effectively by gatejumpers  Foolish to suggest this happens on a daily basis
  • 14. RQ2: Quantitative Analysis Breaking Promotional Chit-Chat Participation Non- Breaking KABB 70 134 20 2 32 KENS 24 122 164 2 5 WOAI 11 308 83 2 23 KSAT 219 297 728 11 36 Tweets from ten randomly selected days
  • 15. RQ2: Quantitative Analysis Breaking Promotional Chit-Chat Participation Non- Breaking KABB 26 122* 1 0 1 KENS 1 104* 0 0 0 WOAI 0 296* 0 0 0 KSAT 36 257* 4 2 1 Tweets from ten randomly selected days *Links from Twitterfeed
  • 16. So What?  Pew: TV viewership is on the decline, down 10% from 1991- 2010, and online news consumption is up 10% from 2002. Online is now a more popular source of news than radio or newspaper  Stations must go to where the consumers are and give them reasons to become viewers
  • 17. So What? “The key is to respect the relationship with users. I like the 80/20 rule, where 80% of the time you add value, 20% of the time you promote.” – Mark Briggs  This could be the standard stations use as they begin to embrace Twitter