Distributed Agile

1.    November 2, 2011

2.  • 16 years in IT consulting, 12 at ThoughtWorks • Various roles across delivery/Operations/Sales • Established ThoughtWorks first offshore delivery center in Bangalore in 2001 • Managing Director, ThoughtWorks India 2005-2007 • Currently oversees offshore demand generation in TW Americas for TW India, TW China and TW Brazil Matt Simons • Writes andSimons Matt speaks about outsourcing and Global Director of Global Delivery Delivery around the world The Guy on the Horse ThoughtWorks

3.       

4.  Appreciation for the importance of honing your global delivery capability A framework to help you plan global delivery efforts Specific tactics to help you improve your execution

5.  Software Development Agile

6. 

7.  Mergers and acquisitions Outsourcing Centers of excellence Lines of business Proximity to customers Countries of operation Labor arbitrage Joint development efforts Working from home Open source Access to top 3rd-party Suppliers talent/experience 24 x 7 development

8.  Services Package Vendor Provider Your software delivery effort Domain Offshore Internal IS Experts Vendor Team

9.  • multi-source your vendors • set-up clear, quantifiable metrics and measure measure measure! • establish formal process & governance • spend more time on requirements • provide detailed architectual specs • start with a ‘safe project’ • focus on simple, non-core tasks

10.  Credit: Thomas Allan, Managing the Flow of Technology, MIT Press

11. 

12. 

13.    North America Central/South America INTIMACY Europe Asia TEMPORAL SEPARATION Physical Separation Cultural Separation

14.   Dysfunctional Developers Developers Testers Testers Customers Customers Developers Developers Customers Customers Location 1 Location 2 Location 3

15.   Developers Testers Functioning Customers Analysts Dysfunctional Developers Testers Customers Analysts Developers Developers Testers Testers Customers Customers Developers Developers Analysts Analysts Customers Customers Location 1 Location 2 Location 3

16.   Developers Testers Most Effective Developers Testers Developers Testers Functioning Customers Analysts Customers Analysts Dysfunctional Customers Analysts Developers Testers Customers Analysts Developers Developers Testers Testers Customers Customers Developers Developers Analysts Analysts Customers Customers Location 1 Location 2 Location 3

17. 

18.  Communication Breakdown • Poor handoffs, difficult timings • Introduce down time / waste in process Team Behaviors Communication • Lack of trust between teams • Low morale / high turnover on teams Delivery Trust Visibility Visibility • Unforeseen risks • Unknown progress, status, etc • Hard to make the right decisions in time Delivery challenges  High-stress situations • Slipped delivery dates • Missed requirements / implemented incorrect functionality • Divergent estimates / incorrect release plan

19. People Communication Delivery Trust Visibility Tools Process

20.   People Process Tools Dining Room Tables Daily Stand up Wiki Cross Pollination Distributed Meeting 101 Star phones Redundant Roles Retrospectives Video Conference Key Role: IM Showcases Smart Boards Key Role: Tech Liaison Team core hours IM / Skype Key Role: Domain Expert Agile Principles Virtual Card Walls Key Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking tool Web of connections Remote pairing Build Pipeline

21.   People Process Tools Dining Room Tables Daily Stand up Wiki Cross Pollination Distributed Meeting 101 Star phones Redundant Roles Retrospectives Video Conference Key Role: IM Showcases Smart Boards Key Role: Tech Liaison Team core hours IM / Skype Key Role: Domain Expert Agile Principles Virtual Card Walls Key Role: Customer Proxy Agile Tracking / Metrics Story / Bug Tracking tool Web of Connections Remote pairing Build Pipeline

22.  Developer Architect Business Owner Product Analyst ReleaseAnalyst Test Test Lead Project Manager Scrum Master Developer Tech Lead Business Analyst Sprint Test Lead Test Analyst

25.  Vs.

28.   “Yesterday, I …” “Problems …” “Today,28 ...” I

31. 

33.   People Process Tools Dining Room Tables Daily Stand up Wiki Cross Pollination Distributed Meeting 101 Star phones Redundant Roles Retrospectives Video Conference Key Role: IM Showcases Smart Boards Key Role: Tech Liaison Team core hours IM / Skype Key Role: Domain Expert Agile Principles Virtual Card Walls Key Role: Customer Proxy Agile Tracking / Metrics Story Tracking tool Web of connections Remote pairing Build Pipeline

34.  Multi-View Comms Webcams CI and Build Pipeline Infrastructure Messaging Tools Telepresence Wiki and Collaboration Tools

36.   People Process Tools Dining Room Tables Showcases Agile Tracking Tools Overlap Time Co-located release plan Key metrics Cross Pollination Retrospectives Collaboration tools Team outings Agile principles Communication tools Cultural Considerations Daily Handoff Digital Camera / Video Personal relationships Culture of feedback

38.  photo credit: toobizarre.blogspot.com

41. 

42.   People Process Tools Cross Pollination Planning Meeting 101 Story / Bug Tracking tool Home and Away Co-located release planning Agile tracking / metrics Product Visioning Project Inception

43.   People Process Tools Cross Pollination Planning Meeting 101 Story / Bug Tracking tool Home and Away Co-located release planning Agile tracking / metrics Product Visioning Project Inception

44. 

45.   People Process Tools Redundant Roles Showcases Virtual card walls Key Role: Customer Proxy Retrospectives Story tracking tool Cross Pollination of team Iteration Planning Meetings Defect tracking tool Incremental delivery Build pipeline Prioritized business backlog Continuous Integration Code quality metrics Test planning / tracking tools Agile metrics and tracking

46.   People Process Tools Redundant Roles Showcases Virtual card walls Key Role: Customer Proxy Retrospectives Story tracking tool Cross Pollination of team Iteration Planning Meetings Defect tracking tool Incremental delivery Build pipeline Prioritized business backlog Continuous Integration Code quality metrics Test planning / tracking tools Agile metrics and tracking

47. 

48.   People Process Tools Redundant Roles (UFOs) Showcases Virtual card walls Key Role: Customer Proxy Retrospectives Story tracking tool Cross Pollination of team Iteration Planning Meetings Defect tracking tool Incremental delivery Build pipeline Prioritized business backlog Continuous Integration Code quality metrics Test planning / tracking tools Agile metrics and tracking

49.   People Process Tools Redundant Roles (UFOs) Showcases Virtual card walls Key Role: Customer Proxy Retrospectives Story tracking tool Cross Pollination of team Iteration Planning Meetings Defect tracking tool Incremental delivery Build pipeline Prioritized business backlog Continuous Integration Code quality metrics Test planning / tracking tools Agile metrics and tracking

50. 

51. 

52.  More Less Delivery Process Maturity Duration & Scale Volatility Flexibility Transparency Strength of team Relationships Stakeholders

53.  More Less Delivery Process Immature/ad hoc approach to Maturity Consistent and disciplined delivery delivery approach (Agile) Duration & Scale Volatility Flexibility Transparency Strength of team Relationships Stakeholders

54.  More Less Delivery Process Immature/ad hoc approach to delivery Consistent and disciplined delivery Maturity approach (Agile) Short-term, and/or small projects (<6 Duration & Scale months, < 10 people) Longer, larger projects Highly unstable requirements Volatility More requirements stability Open to shifting hours & travel Flexibility Willingness/desire to travel, shift hours Transparency Less transparent culture Open, transparent communication Strength of team Weak or non-existent team Strong existing team relationships Relationships relationships Stakeholders Multiple parties involved Fewer parties involved

55.  Appreciation for the importance of honing your global delivery capability A framework to help you plan global delivery efforts Specific tactics to help you improve your execution

56. END THANK YOU Matt Simons matt.simons@thoughtworks.com

Distributed Agile

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