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Kim lorkowski ahmane resume

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Kim lorkowski ahmane resume

  1. 1. Kimberly A. Lorkowski-Ahmane 1 Teal Court, Highland Mills, NY 10930  716-864-2440 (c)  kapbaby@aol.com SUMMARY  Award Winning General Manager with over 20 years of experience Built up a 1 Million Dollar store into 3 Million Dollar By increasing LY by 10 % Yearly over 4 year period  Recognized for key role in elevating Central Valley store to achieve No. 1 ranking out of over 437 retail locations across United States and Canada by doubling company’s goals.  Developed many entry-level associates to leadership positions, and quickly became one of the primary trainers of new managers across the organization.  Oversee multi-shift retail store operations in areas of sales analysis, customer service management, reporting payroll processing, inventory control, loss prevention/shrinkage, display merchandising, recruiting, goal setting and plan-o-grams set up  Provide outstanding customer service at international outlet store with diverse backgrounds, cultures, professional, and technical levels to maintain long-term customer relationships.  Ability to travel for training, meetings, career development and growth opportunities. KEY SKILLS Store Operations, Merchandising Strategies  Inventory Management, Shrink Reduction / Loss Control  Teambuilding / Training / Supervision  Customer Service Excellence / Visual Merchandising  Recruiting / Building a Strong Bench, Positive Reinforcement  Leadership Skills / Coaching, Goal Setting /High AOV , SAP EXPERIENCE District Manager  Travel with district manager to cover 18-store district.  Managed and oversee 6+ of my own stores audits and evaluations.  Lead conference calls and supervise store managers.  Managed 18 to 22 stores in district manager’s absence.  Help guide all managers in the district on tasks  Traveled to Texas and Oklahoma to train new managers to get stores back on track. General Manager  Operate one of the top ten high volume stores in the company.
  2. 2. Kimberly A. Lorkowski-Ahmane Page 2  Administer all aspects of operations including store appearance, merchandise levels, inventory, control shrinkage, expense control, and payroll.  Ensure proper handling of daily receipts, balanced registers, and bank accounts. Prepared and made deposits.  Develop and implement plans to maximize sales and exceed goals and objectives.  Analyze and measure business trends. Recommended and initiated changes for maximizing goals and objectives.  Recruit, hire, train, schedule, supervise, coach, and manage performance  Create and maintain positive team spirit, and foster pleasant work environment for all associates.  Excel in building and motivating management and hourly teams.  Guide professional development of assistant retail managers.  Set standards and model behavior for optimum customer service. WORK HISTORY 2016- Current Macys Pallisade West Nyack NY Sales Executive Manager # 1 Store in District 2010 – 2016 Vitamin World Woodbury Commons Premium Outlets, Central Valley, NY General Manager 3 Million Dollar Store 2008 – 2010 Vitamin World Wegmans Plaza, Niagara Falls, NY Store Manager/ DMIT 1+ Million Dollar store EDUCATION 1992 – 1993 ECC North, Williamsville, NY, General and Nursing Classes & Business Management Technology Skills Microsoft Word, Excel, and PowerPoint LANGUAGES English= Fluent, Arabic= Intermediate, Spanish= Beginner, Mandarin= Beginner AWARDS 2010 Certificate of Achievement for Highest Sales per Labor Hour 2010 – 2011 Store Manager of Quarter for Top Key Performance Indicators Overall 2011 Store Manager of Year of 437 Stores 2011 VIP Member Cambridge Who’s Who 2010 Highest Sales per Labor Hour 2012 Highest Sales Per Labor Hour 2013 Highest Volume Store
  3. 3. Kimberly A. Lorkowski-Ahmane Page 2 References can be given upon request Professional and Personal.