1. KK E V I NE V I N R . GR . G R E E NR E E N
 3179 Red Orchard Drive, El Paso, Texas 79938  (915) 777.3078  (915) 996.4310  kevinverde@gmail.com
- I- I N F O R M A T I O NN F O R M A T I O N SS Y S T E M SY S T E M S SS P E C I A L I S TP E C I A L I S T --
QQ U A L I F I C A T I O N SU A L I F I C A T I O N S PP R O F I L ER O F I L E
Highly analytical and versatile professional, offering more than five years of experience in information technology and
customer service; combined with background in leadership and electronic equipment maintenance.
Adept at evaluating system vulnerability, presenting actionable analysis, reporting threats, and recommending security
improvements to the upper management. Effective at quickly assessing and troubleshooting complex problems involving
a wide variety of information systems. Knowledgeable of cybersecurity practices and regulations, network security, and
IT infrastructure. Known for impeccable work ethic and resourcefulness within a fast-paced environment. Proficient with
Microsoft Office applications and LAN.
PP R O F E S S I O N A LR O F E S S I O N A L EE X P E R I E N C EX P E R I E N C E
VIVINT INTERNET (WIRELESS ISP), EL PASO, TX
Wireless Network Supervisor 2014–2016
 Fulfill a wide range of tasks to ensure seamless network operations, as well as overall security and safety, including:
 New installations for Internet services, VoIP, and Ethernet adapters;
 Setup of routers and Alcatel Lucent switches;
 Maintenance of home and backhaul networks;
 Troubleshooting of physical layer problems with radio frequency (RF) links;
 Inspection and resolution of technical issues, network outages, and IP network problems; and
 Testing of fiber connections between networks through EXFO tester to verify bandwidth.
 Administer the planning and coordination of daily schedules to ensure alignment of all activities with cost, schedule,
and service objectives.
 Provide status updates to the leadership on daily operations and issues; while developing and presenting courses of
actions on operational readiness and all functional areas.
 Facilitate the inspection of site operation, cable, and electrical equipment by climbing communication towers and
ladders.
 Work in collaboration with Network, Installation, and Customer Care departments toward the attainment of
operational objectives.
 Secure and properly maintain detailed activity logs by updating network documentation and preparing detailed
reports of events that might negatively affect customer service.
UNITED STATES ARMY
Supervisor–Ft Irwin, CA, USA 2009–2010
 Ensured serviceability and maintenance of equipment with an estimated value of $150K.
 Led more than 150 personnel in training and development, performance evaluation, and health and wellness.
Information System Supervisor–Baumholder, GE/Sadr City, Iraq 2006–2009
 Provided technical support on secure and non-secure voice, data, and LAN to users on a daily basis.
 Rendered direct oversight to the operation, maintenance, and troubleshooting of Cisco switches, file servers,
Microsoft Exchange 2007, and application servers valued of more than $400K.
 Initiated the development and implementation of user accounts or mailboxes and network printers; along with the
compilation of network security scans.
AA D D I T I O N A LD D I T I O N A L EE X P E R I E N C EX P E R I E N C E
QUALXSERV (DELL INC.), LAS VEGAS, NV
Field Technician–PC, Laptop 2005–2006
 Displayed strong command in utilizing Windows/ Microsoft Disk Operating System (DOS) and standard applications.
 Executed the basic operating system software installation, software configurations, and PC backup and restoration,
malfunctioning units troubleshooting, and hardware repair.
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2. KK E V I NE V I N R . GR . G R E E NR E E N
 3179 Red Orchard Drive, El Paso, Texas 79938  (915) 777.3078  (915) 996.4310  kevinverde@gmail.com
THE ORLEANS CASINO, LAS VEGAS, NV
Surveillance Technician 2004–2005
 Took charge of installing and maintaining the closed circuit television (CCTV), Pelco keyboard, coaxitron, CPU, Matrix
Bay, processing units, Sanyo VCC-5884 fixed camera, digital video recorder, DVR utility software, pan-tilt-zoom
cameras, and time and date generators.
UNITED STATES AIR FORCE
Supervisor Maintenance Control–Goodfellow AFB, TX 2002–2004
 Highly recommended and selected to assist and provide technical expertise with the repair of pagers, cell phones,
and radio equipment for the Personal Wireless Communications work center during critical manning shortage.
Wireless Communications/Computer Technician–Al Jaber AB, Kuwait 2001–2002
 Identified and resolved hardware- and software-related problems on government computer systems.
Ground Radio Maintenance Journeyman– Goodfellow AFB, TX 1998–2001
 Offered hands-on support with the installation and maintenance of ground radio communications equipment
including:
 High-frequency receivers;
 Analog and digital recorder/reproducers;
 Ground defense communication equipment;
 Audio switch groups;
 Tape degausser; and
 Radio frequency power dividers and antenna
couplers.
EE D U C A T I O ND U C A T I O N
Bachelor of Science in Computer Networks and Security: In Progress; Expected Date of Graduation: Dec. 2018
UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE, ADELPHI, MD
Coursework in Information Systems and Cybersecurity
UNIVERSITY OF MARYLAND, ADELPHI, MD
PP R O F E S S I O N A LR O F E S S I O N A L DD E V E L O P M E N TE V E L O P M E N T
Ground Radio Electronics: United States Air Force, Biloxi, MS
Information Systems Operator: United States Army, Augusta, GA
AIR FORCE TRADE SCHOOLS
Wolfers/Rocketeer Telephone System Maintenance | Chainwork GPS System Maintenance
Local Area Network and Fiber Optics
AA W A R D SW A R D S A N DA N D HH O N O R SO N O R S
Army Commendation Medal | Army Achievement Medal | Good Conduct Medal
National Defense Service Medal | Armed Forces Expeditionary Medal | Iraq Campaign Medal
Global War on Terrorism Medal | Noncommissioned Officer Professional Development Ribbon
Army Service Ribbon | Oversees Service Ribbon | Air Force Training Ribbon
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