Kaseya: Managing Remote IT Systems from Your Office: 5 Tips for Education IT Directors
Jared Henry, IT Director
Wills Point Independent School District
Gary Frenkel, IT Support Specialist
The Wharton School - Graduate Division
9. Top 5 Remote IT Management Challenges How to protect endpoints How to eliminate data loss How to patch How to distribute new software How to discover & manage assets 1 2 3 4 5
10. Remote IT Challenge #1 Principal Needs Help in Dallas…but you are in Houston Flash Zero-Day on Android BSOD
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14. Remote IT Challenge #3 12/14/10. Patch Tuesday. You have 24 schools and 5,000 remote users. How did you patch the machines? And how long did it take?
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20. Recap: 5 Tips for Remote IT Management Ensure complete , real-time coverage of all PCs and servers – with flexible Admin credentials Integrate data management requirements with service delivery processes Utilize automation to define, deliver, and manage patch deployment – and manage the impacts Enable user-based service requests – only if needed Use automatic discovery and inventory to capture 100% of network assets (or rogue) How to protect endpoints How to eliminate data loss How to patch How to distribute new software How to discover & manage assets 1 2 3 4 5
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24. Our Customers Other Market Leaders Universities and K-12 Schools Hospitals and Care Facilities
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26. Other Accolades Industry Awards Industry Reviews “ Service automation is vital to IT success. Kaseya is purpose-built for this next era of computing.” OVUM, 2010 (#TA001974ITM) “ Easy to install and administer product.” Gartner, 2009 (#G00163528) “ Kaseya’s strength lies in the ease of implementation, support for their customers, and comprehensive service level management.” IDC, 2009 (#219336) “ Kaseya’s IT Automation Framework can help many types of IT management organizations. Quickly. Affordably.” EMA, 2008 (#1429091307
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28. Polling Question Would you like to learn more about how IT automation can change the way you manage your IT systems? - Yes, I’d like to try IT automation in my own IT environment - Yes, but I have no idea what IT automation costs - Yes, please have someone contact me - No, not at this time