Establishing and nurturing a positive culture has long been a challenge for organisations... and then along came a new playing field, social business. The answer to creating an eculture is a simple model...

2. creating an eculture

3. culture culture everywhere...
the case study
the model applied
the outcome

4. culture was challenging enough...
...and then along came social
business

5. this is the story...

6. 38 countries
20,000 people
11 languages
38 business owners
Franchised
18 time zones
....and
and of course.... infinite opinions!

7. “ How do you manage people who work from
different locations?
What is it like to work with people, you seldom or never see face-to-face?
Can an individual learn to work online
successfully
does online work take the 'human' element
out of the work place?
Can you build trust among a remote group of
co-workers online?
How do you create a positive collaborative infrastructure on line
”
are their 'teachable' competencies or does one
have to have an instinct for it?

8. The technological answer...
a web based platform, that
enabled online learning,
communication, reporting
and collaboration

9. the people answer... hmmmmm

10. “Culture is a little like dropping an
Alka-Seltzer into a glass-you don't
see it, but somehow it does
something.”
Hans Magnus Enzensberger

12. the culture
model

13. Culture
Citizens
Community

14. Community
In biological terms, a community is a group of
interacting organisms sharing an environment
... like minded individuals form a collaborative,
unified by common interest, goals, motivations,
beliefs

15. Citizens
accept their rights, responsibilities and
obligations in being part of the community
know the repercussions if they breech the
boundaries
contribute, collaborate, participate and
share

16. Culture
so culture...
is the reason

17. did it work?

19. more experiments...