• Worst LT problem was super easy to fix.
• During kanban and 5S work, team discovered
$25,000K of expired material and $17,000 of
• Forged a far stronger relationship between
hospital and radiologists.
• Collecting copays in Imaging was reversed.
• Implementing voice recognition took 2 years
due to technology issues.
• Creating a break room for techs boosted
morale beyond anyone’s expectation.