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Improvement Facilitators Wear Many Hats

Publicada em: Negócios
  • I think this is an underexplored topic in the Improvement business. Despite what anyone says about how things should be, most organizations will want someone to lead their CI efforts. The internal leader needs to have a set of skills compatible with the overall goals of the CI effort. One thing I feel is a little disappointing is lean v Six Sigma stuff in the middle. Is Physics better than Chemistry? Doesn't it really depend on what problems you are attempting to solve? So too the goals of the CI program might dictate if a more specialist Six Sigma approach or a more inclusive Lean approach is best.
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