SlideShare uma empresa Scribd logo
1 de 58
Baixar para ler offline
1
2
www.clarityfirstbook.comwww.outstandingorg.com
3
CLARITY
FOCUS
DISCIPLINE
ENGAGEMENT
THE
OUTSTANDING
ORGANIZATION
www.outstandingorg.com
4
5
COHERENCE
PRECISION
ELEGANCE
6
COMPLETE
ACCURATE
EASY TO UNDERSTAND
Ambiguity complicates,
slows, frustrates,
increases the risk of injury
…and is expensive
8
CAN I
PARK HERE?
Clarity First: What it is. Why you need it. How to get it.
Clarity First: What it is. Why you need it. How to get it.
11
W h i c h C l a r i t y T y p e A r e Y o u ?
Consistently pursues
CLARITY PURSUER
Type 1: Intentional deceit
CLARITY AVOIDER
Type 1: Unaware
CLARITY BLIND
13
14
15
16
Social Programming…
Social
Programming…
18
180+
COGNITIVE
BIASES
IUMRINC TO GQNGIUSIQNS
JUMPING TO CONCLUSIONS
20
21
22
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
THE FIVE P’S
www.clarityfirstbook.com
23
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
THE FIVE P’S
24
From Clarity First, p. 36
25
WHY DO YOU DO WHAT YOU DO
26
Purpose is
emotional
27
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
THE FIVE P’S
28© 2017 The Karen Martin Group, Inc.
DEFINE
TRUE
NORTH
29
Develop a Clear Strategy Deployment Plan
30
Date created:
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec IT Mktg Ops HR CEO Fin PE QC COM AM PD JD BD SWS
1 2 3 3 3 2 3 3 1 1 3 3 1 3
2 2 3 3 1 3 3
3 2 3 3 2 2
4 1 3 1 2 3 3 3
5 2 3 2
6 1 1 1 2 3
7 1 3 3 3
8 2 1
9 3 2
10 2 1 3 3 3
13 3 1 1 2 1 1 1
14 2 3
15 1 1 1 3 1 1 1 1 1 1 1 1 1 1
2018 Hoshin Plan
Client Name
Level of Effort/Involvement RequiredStrategic Initiative
(framed as problem to be solved)
Notes
Exec
Owner
● = Actual CompletionX = Actual Start
From/To Metrics
%
Complete
Status
(Red/Green)
Plan Review Dates:
Tactical
Owner
31
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
THE FIVE P’S
32
Understand Value Stream Performance
Percent Complete & Accurate (%C&A)
1 2 3
80% 95%50%
34
Rework: Correct or Add or Clarify
35
CLEAR PROCESSES
 Documented
 Current
 Followed
 Consistently monitored
 Regularly improved
36
37
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
THE FIVE P’S
38
39
40
LEVEL 3 SCOREBOARD
Demand Data: Understanding the Current State
42
0
2
4
6
8
10
12
14
16
18
20
0
5
10
15
20
25
5:00
5:15
5:30
5:45
6:00
6:15
6:30
6:45
7:00
7:15
7:30
7:45
8:00
8:15
8:30
8:45
9:00
9:15
9:30
9:45
10:00
10:15
10:30
10:45
11:00
11:15
11:30
11:45
12:00
12:15
12:30
12:45
13:00
13:15
13:30
13:45
14:00
14:15
14:30
14:45
15:00
15:15
15:30
15:45
16:00
16:15
16:30
16:45
AverageStaffingLevel
AverageDailyVolume
Customer Arrival Times
Are you staffing to demand?
43
44
45
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
THE FIVE P’S
46
www.clarityfirstbook.com, pp. 168-209© 2018 TKMG, Inc. All rights reserved.
P D S A
47
Problem Countermeasures / Implementation Plan
- Ÿ32% of customers dissatisfied with office space cleanlines- 80% of emergency service requests are to wrong contact - Standard work for restroom cleaning
- Standard work checklist for non-routine items
- Service levels vary by building - Standard process for measuring & mixing chemicals
- 10% of daily staffing available is allocated to travel/check in time - Restroom cleaning log
- Standard facility service plan (Plan A & Plan B)
Current Condition - Modify & standardize process for unplanned absences
- 31   Facility areas require custodial services - Modify starting points and schedules to reduce transportation waste
- Evaluate fleet availability to reduce waiting waste
Effect Confirmation
Target Conditions/Measurable Objectives
- 80% Daily staffing availability
- 50% Improvement - customer satisfaction with restroom cleanliness
- Defined standard work (for custodial staff and customers)
Follow Up Actions
Root Cause & Gap Analysis
- Undefined level of service (office parties, special events)
- No defined process for unplanned absences (calling in, redistribute work, etc.)
- Inconsistent availability of communication tools (vary by building)
- No defined process for requesting/responding to emergencies
- Variation in cleaning schedules versus facility operating schedules
- Unpredictable daily staffing
- Travel time + Check in Time = 16.00 hrs/day = 2 FTE
- Customer requested personalized service (newspaper delivery, parties, trash)
CUSTODIAL SERVICES
A3
Plan Do, Check, Act
- 22% of customers dissatisfied with restroom cleanliness
8%
20%
8%
14%
17%
33%
0%
5%
10%
15%
20%
25%
30%
35%
Phone Call
to
Custodian
Phone Call
to Custodial
Supervisor
Phone Call
to Custodial
Manager
Phone Call
to Public
Works
Dispatch
(x6000)
Email Notify
Custodial
Staff On Site
Survey: When you require emergency
services, how do you request them?
32%
22%
19% 18%
6%
0%
10%
20%
30%
40%
Office Spaces Restrooms Common
Areas
Overall Conference
Rooms
Survey: Custodial Services - Areas of
Dissatisfaction
Travel/ Check
In Time
16.00 10%
Absent Staff
24.00 15%
Vacancies
24.00 15%
Special Events
2.00 1%
Staff Available
94.00
59%
Daily Staffing Availability
(Hours)
41% ofdaily
staffing is
unavailable for
custodial tasks
Title # Staff Hrs/Wk Hrs/Day
Lead Custodian 4 160 32
FT Custodian 8 520 64
FT Custodian (Vacant) 2 80 16
PT/Perm (avg 30 hrs each) 3 90 24
PT/Temp (avg 20 hrs each) 3 60 24
Total 20 910 160
Current Actual Result
State (+ 60 days)
Customers dissatisfied with restroom cleanliness 22% <10%
Avg minutes per restroom cleaning 35 30
Avg hours per day cleaning restrooms (184 restrooms) 107 92
Daily staffing availability 59% 80%
Daily travel/check in time (hours/day) 16 8
Travel miles per day 139 <70
Metric Projected
Remaining Actions Owner 1 2 3 4 5 6 7 8 9 10 11 12
Explore options to improve cell phone availability Mark R.
Define process for requesting and responding to emergencies Custodial Supvs
Equip carts for recycling Mark R.
Process mapping for specialized facilities Mark R.
Standardize Cart Equipment & Supplies Custodial Supvs
Process improvement for other facility types, e.g. offices, common
areas, etc.
Mark R.
Consider alternative staffing models (floaters, modified shifts) Mark R.
Actively manage vacancies Mark R.
Implementation Schedule (Months)
48
Clarity and YOU
49
THE
CLARITY
PAUSE
51
52
53
54
55
56
Have you taken
The Clarity Quiz?
www.clarityfirstquiz.com
57
www.clarityfirstbook.com
What could you
accomplish with
greater clarity?
Clarity First: What it is. Why you need it. How to get it.

Mais conteúdo relacionado

Mais procurados

Clarity First - You
Clarity First - YouClarity First - You
Clarity First - YouTKMG, Inc.
 
Value Stream Mapping in Office and Service
Value Stream Mapping in Office and ServiceValue Stream Mapping in Office and Service
Value Stream Mapping in Office and ServiceTKMG, Inc.
 
Clarity First: Process & Performance
Clarity First: Process & PerformanceClarity First: Process & Performance
Clarity First: Process & PerformanceTKMG, Inc.
 
Lean Leadership: Part 1 of 3
Lean Leadership: Part 1 of 3Lean Leadership: Part 1 of 3
Lean Leadership: Part 1 of 3TKMG, Inc.
 
Principles of Kanban - November 2016
Principles of Kanban - November 2016Principles of Kanban - November 2016
Principles of Kanban - November 2016W3 Group Canada Inc.
 
Metrics-Based Process Mapping
Metrics-Based Process Mapping Metrics-Based Process Mapping
Metrics-Based Process Mapping TKMG, Inc.
 
Metrics-Based Process Mapping
Metrics-Based Process MappingMetrics-Based Process Mapping
Metrics-Based Process MappingTKMG, Inc.
 
Hoshin Kanri: Creating a Strategy Deployment Plan That Gets Results
Hoshin Kanri: Creating a Strategy Deployment Plan That Gets Results Hoshin Kanri: Creating a Strategy Deployment Plan That Gets Results
Hoshin Kanri: Creating a Strategy Deployment Plan That Gets Results TKMG, Inc.
 
WEBINAR: How Leaders Support and Build a Culture of Process Improvement
WEBINAR: How Leaders Support and Build a Culture of Process ImprovementWEBINAR: How Leaders Support and Build a Culture of Process Improvement
WEBINAR: How Leaders Support and Build a Culture of Process ImprovementGoLeanSixSigma.com
 
CLEAR Problem-Solving Questions
CLEAR Problem-Solving QuestionsCLEAR Problem-Solving Questions
CLEAR Problem-Solving QuestionsTKMG, Inc.
 
Lean Mindsets and Behaviors
Lean Mindsets and BehaviorsLean Mindsets and Behaviors
Lean Mindsets and BehaviorsTKMG, Inc.
 
UCSD Class: Lean Office
UCSD Class: Lean OfficeUCSD Class: Lean Office
UCSD Class: Lean OfficeTKMG, Inc.
 
Value Stream Mapping in Office & Service Setttings
Value Stream Mapping in Office & Service SetttingsValue Stream Mapping in Office & Service Setttings
Value Stream Mapping in Office & Service SetttingsTKMG, Inc.
 
Lean Transformation in Office, Service, and Knowledge Work Enviroments
Lean Transformation in Office, Service, and Knowledge Work EnviromentsLean Transformation in Office, Service, and Knowledge Work Enviroments
Lean Transformation in Office, Service, and Knowledge Work EnviromentsTKMG, Inc.
 
Value Stream Mapping: How to Visualize Work & Align Leadership for Organizati...
Value Stream Mapping: How to Visualize Work & Align Leadership for Organizati...Value Stream Mapping: How to Visualize Work & Align Leadership for Organizati...
Value Stream Mapping: How to Visualize Work & Align Leadership for Organizati...TKMG, Inc.
 

Mais procurados (20)

Clarity First - You
Clarity First - YouClarity First - You
Clarity First - You
 
Value Stream Mapping in Office and Service
Value Stream Mapping in Office and ServiceValue Stream Mapping in Office and Service
Value Stream Mapping in Office and Service
 
Clarity First: Process & Performance
Clarity First: Process & PerformanceClarity First: Process & Performance
Clarity First: Process & Performance
 
Lean Leadership: Part 1 of 3
Lean Leadership: Part 1 of 3Lean Leadership: Part 1 of 3
Lean Leadership: Part 1 of 3
 
Standard Work
Standard WorkStandard Work
Standard Work
 
Principles of Kanban - November 2016
Principles of Kanban - November 2016Principles of Kanban - November 2016
Principles of Kanban - November 2016
 
Metrics-Based Process Mapping
Metrics-Based Process Mapping Metrics-Based Process Mapping
Metrics-Based Process Mapping
 
Metrics-Based Process Mapping
Metrics-Based Process MappingMetrics-Based Process Mapping
Metrics-Based Process Mapping
 
Hoshin Kanri: Creating a Strategy Deployment Plan That Gets Results
Hoshin Kanri: Creating a Strategy Deployment Plan That Gets Results Hoshin Kanri: Creating a Strategy Deployment Plan That Gets Results
Hoshin Kanri: Creating a Strategy Deployment Plan That Gets Results
 
Lean management, lean leadership and leader standard work (AME Webinar)
Lean management, lean leadership and leader standard work (AME Webinar)Lean management, lean leadership and leader standard work (AME Webinar)
Lean management, lean leadership and leader standard work (AME Webinar)
 
WEBINAR: How Leaders Support and Build a Culture of Process Improvement
WEBINAR: How Leaders Support and Build a Culture of Process ImprovementWEBINAR: How Leaders Support and Build a Culture of Process Improvement
WEBINAR: How Leaders Support and Build a Culture of Process Improvement
 
CLEAR Problem-Solving Questions
CLEAR Problem-Solving QuestionsCLEAR Problem-Solving Questions
CLEAR Problem-Solving Questions
 
Lean Lego Game
Lean Lego GameLean Lego Game
Lean Lego Game
 
Lean Mindsets and Behaviors
Lean Mindsets and BehaviorsLean Mindsets and Behaviors
Lean Mindsets and Behaviors
 
UCSD Class: Lean Office
UCSD Class: Lean OfficeUCSD Class: Lean Office
UCSD Class: Lean Office
 
Value Stream Mapping in Office & Service Setttings
Value Stream Mapping in Office & Service SetttingsValue Stream Mapping in Office & Service Setttings
Value Stream Mapping in Office & Service Setttings
 
Lean Road Map
Lean Road MapLean Road Map
Lean Road Map
 
Lean Transformation in Office, Service, and Knowledge Work Enviroments
Lean Transformation in Office, Service, and Knowledge Work EnviromentsLean Transformation in Office, Service, and Knowledge Work Enviroments
Lean Transformation in Office, Service, and Knowledge Work Enviroments
 
Value Stream Mapping: How to Visualize Work & Align Leadership for Organizati...
Value Stream Mapping: How to Visualize Work & Align Leadership for Organizati...Value Stream Mapping: How to Visualize Work & Align Leadership for Organizati...
Value Stream Mapping: How to Visualize Work & Align Leadership for Organizati...
 
Lean Government by Operational Excellence Consulting
Lean Government by Operational Excellence ConsultingLean Government by Operational Excellence Consulting
Lean Government by Operational Excellence Consulting
 

Semelhante a Clarity First: What it is. Why you need it. How to get it.

Clarity the Essence of Lean Management
Clarity the Essence of Lean ManagementClarity the Essence of Lean Management
Clarity the Essence of Lean ManagementTKMG, Inc.
 
Clarity First - Problem Solving
Clarity First - Problem Solving Clarity First - Problem Solving
Clarity First - Problem Solving TKMG, Inc.
 
The future of AI in IT - Dan Turchin - SFHDI - March 2017
The future of AI in IT - Dan Turchin - SFHDI - March 2017The future of AI in IT - Dan Turchin - SFHDI - March 2017
The future of AI in IT - Dan Turchin - SFHDI - March 2017PeopleReign, Inc.
 
Career development in the canadian workplace location breakdown
Career development in the canadian workplace location breakdownCareer development in the canadian workplace location breakdown
Career development in the canadian workplace location breakdownCERIC
 
A3 Management: Effective Problem Solving via PDSA
A3 Management: Effective Problem Solving via PDSAA3 Management: Effective Problem Solving via PDSA
A3 Management: Effective Problem Solving via PDSATKMG, Inc.
 
Organisational Transformation with Data-Driven Practices
Organisational Transformation with Data-Driven PracticesOrganisational Transformation with Data-Driven Practices
Organisational Transformation with Data-Driven PracticesBarry Magee
 
Organisational Transformation with Data-Driven Practices
Organisational Transformation with Data-Driven PracticesOrganisational Transformation with Data-Driven Practices
Organisational Transformation with Data-Driven PracticesBarry Magee
 
Customer Experience in the Contact Centre - Yiannis Maos
Customer Experience in the Contact Centre - Yiannis MaosCustomer Experience in the Contact Centre - Yiannis Maos
Customer Experience in the Contact Centre - Yiannis MaosRant & Rave
 
E-PrescribingE-prescribing is the transmission of prescription o
E-PrescribingE-prescribing is the transmission of prescription oE-PrescribingE-prescribing is the transmission of prescription o
E-PrescribingE-prescribing is the transmission of prescription oAlyciaGold776
 
Webinar notes: Welcome to your worst day ever
Webinar notes: Welcome to your worst day everWebinar notes: Welcome to your worst day ever
Webinar notes: Welcome to your worst day everSophia Price
 
Welcome to your worst day ever webinar notes
Welcome to your worst day ever webinar notesWelcome to your worst day ever webinar notes
Welcome to your worst day ever webinar notesSophiaPalmira1
 
The daily executive report
The daily executive reportThe daily executive report
The daily executive reportBander Alotebi
 
The CIO survival guide: Neva webcast - May 2017
The CIO survival guide: Neva webcast - May 2017The CIO survival guide: Neva webcast - May 2017
The CIO survival guide: Neva webcast - May 2017PeopleReign, Inc.
 
CGS1030 Introduction to Information TechnologyClasswork Chapter
CGS1030 Introduction to Information TechnologyClasswork Chapter CGS1030 Introduction to Information TechnologyClasswork Chapter
CGS1030 Introduction to Information TechnologyClasswork Chapter MaximaSheffield592
 
Alliance 2017 - How to Plan a Pain-Free Upgrade or Transition to the Cloud
Alliance 2017 - How to Plan a Pain-Free Upgrade or Transition to the CloudAlliance 2017 - How to Plan a Pain-Free Upgrade or Transition to the Cloud
Alliance 2017 - How to Plan a Pain-Free Upgrade or Transition to the CloudSparkrock
 

Semelhante a Clarity First: What it is. Why you need it. How to get it. (20)

Clarity the Essence of Lean Management
Clarity the Essence of Lean ManagementClarity the Essence of Lean Management
Clarity the Essence of Lean Management
 
Process improvement 070617
Process improvement 070617Process improvement 070617
Process improvement 070617
 
Clarity First - Problem Solving
Clarity First - Problem Solving Clarity First - Problem Solving
Clarity First - Problem Solving
 
The future of AI in IT - Dan Turchin - SFHDI - March 2017
The future of AI in IT - Dan Turchin - SFHDI - March 2017The future of AI in IT - Dan Turchin - SFHDI - March 2017
The future of AI in IT - Dan Turchin - SFHDI - March 2017
 
Career development in the canadian workplace location breakdown
Career development in the canadian workplace location breakdownCareer development in the canadian workplace location breakdown
Career development in the canadian workplace location breakdown
 
INNOVATION FOR REAL
INNOVATION FOR REALINNOVATION FOR REAL
INNOVATION FOR REAL
 
A3 Management: Effective Problem Solving via PDSA
A3 Management: Effective Problem Solving via PDSAA3 Management: Effective Problem Solving via PDSA
A3 Management: Effective Problem Solving via PDSA
 
Machine Learning in Big Data
Machine Learning in Big DataMachine Learning in Big Data
Machine Learning in Big Data
 
Real estate ethnography study
Real estate  ethnography studyReal estate  ethnography study
Real estate ethnography study
 
Organisational Transformation with Data-Driven Practices
Organisational Transformation with Data-Driven PracticesOrganisational Transformation with Data-Driven Practices
Organisational Transformation with Data-Driven Practices
 
Organisational Transformation with Data-Driven Practices
Organisational Transformation with Data-Driven PracticesOrganisational Transformation with Data-Driven Practices
Organisational Transformation with Data-Driven Practices
 
fraud Powerpoint
fraud Powerpointfraud Powerpoint
fraud Powerpoint
 
Customer Experience in the Contact Centre - Yiannis Maos
Customer Experience in the Contact Centre - Yiannis MaosCustomer Experience in the Contact Centre - Yiannis Maos
Customer Experience in the Contact Centre - Yiannis Maos
 
E-PrescribingE-prescribing is the transmission of prescription o
E-PrescribingE-prescribing is the transmission of prescription oE-PrescribingE-prescribing is the transmission of prescription o
E-PrescribingE-prescribing is the transmission of prescription o
 
Webinar notes: Welcome to your worst day ever
Webinar notes: Welcome to your worst day everWebinar notes: Welcome to your worst day ever
Webinar notes: Welcome to your worst day ever
 
Welcome to your worst day ever webinar notes
Welcome to your worst day ever webinar notesWelcome to your worst day ever webinar notes
Welcome to your worst day ever webinar notes
 
The daily executive report
The daily executive reportThe daily executive report
The daily executive report
 
The CIO survival guide: Neva webcast - May 2017
The CIO survival guide: Neva webcast - May 2017The CIO survival guide: Neva webcast - May 2017
The CIO survival guide: Neva webcast - May 2017
 
CGS1030 Introduction to Information TechnologyClasswork Chapter
CGS1030 Introduction to Information TechnologyClasswork Chapter CGS1030 Introduction to Information TechnologyClasswork Chapter
CGS1030 Introduction to Information TechnologyClasswork Chapter
 
Alliance 2017 - How to Plan a Pain-Free Upgrade or Transition to the Cloud
Alliance 2017 - How to Plan a Pain-Free Upgrade or Transition to the CloudAlliance 2017 - How to Plan a Pain-Free Upgrade or Transition to the Cloud
Alliance 2017 - How to Plan a Pain-Free Upgrade or Transition to the Cloud
 

Mais de TKMG, Inc.

Know How Data is Calculated - OEE example
Know How Data is Calculated - OEE exampleKnow How Data is Calculated - OEE example
Know How Data is Calculated - OEE exampleTKMG, Inc.
 
Daily Management Systems
Daily Management SystemsDaily Management Systems
Daily Management SystemsTKMG, Inc.
 
The Trust Factor: Eliminating Waste with a Reliable System
The Trust Factor: Eliminating Waste with a Reliable SystemThe Trust Factor: Eliminating Waste with a Reliable System
The Trust Factor: Eliminating Waste with a Reliable SystemTKMG, Inc.
 
Metrics Based Process Mapping Discount Code
Metrics Based Process Mapping Discount CodeMetrics Based Process Mapping Discount Code
Metrics Based Process Mapping Discount CodeTKMG, Inc.
 
Lean Leadership - Part 3 of 3
Lean Leadership - Part 3 of 3Lean Leadership - Part 3 of 3
Lean Leadership - Part 3 of 3TKMG, Inc.
 
Lean Leadership: Part 2 of 3
Lean Leadership: Part 2 of 3Lean Leadership: Part 2 of 3
Lean Leadership: Part 2 of 3TKMG, Inc.
 
Building the Fit Organization (with guest presenter Dan Markovitz)
Building the Fit Organization (with guest presenter Dan Markovitz)Building the Fit Organization (with guest presenter Dan Markovitz)
Building the Fit Organization (with guest presenter Dan Markovitz)TKMG, Inc.
 
value stream mapping and metrics based process mapping
value stream mapping and metrics based process mappingvalue stream mapping and metrics based process mapping
value stream mapping and metrics based process mappingTKMG, Inc.
 
Process Change: Communication & Training Tips
Process Change:  Communication & Training TipsProcess Change:  Communication & Training Tips
Process Change: Communication & Training TipsTKMG, Inc.
 
Lean and the Corporate Agenda with Guest Jacob Stoller
Lean and the Corporate Agenda with Guest Jacob StollerLean and the Corporate Agenda with Guest Jacob Stoller
Lean and the Corporate Agenda with Guest Jacob StollerTKMG, Inc.
 
How to Truly Establish a CI Culture
How to Truly Establish a CI CultureHow to Truly Establish a CI Culture
How to Truly Establish a CI CultureTKMG, Inc.
 
Lean and Your Top & Bottom Lines
Lean and Your Top & Bottom LinesLean and Your Top & Bottom Lines
Lean and Your Top & Bottom LinesTKMG, Inc.
 
Value Stream Transformation: 10 Keys to Success
Value Stream Transformation: 10 Keys to SuccessValue Stream Transformation: 10 Keys to Success
Value Stream Transformation: 10 Keys to SuccessTKMG, Inc.
 
Problem Solving: The P in PDSA
Problem Solving: The P in PDSAProblem Solving: The P in PDSA
Problem Solving: The P in PDSATKMG, Inc.
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream MappingTKMG, Inc.
 
Coaching: Asking the Right Questions
Coaching: Asking the Right QuestionsCoaching: Asking the Right Questions
Coaching: Asking the Right QuestionsTKMG, Inc.
 
Respect for People: The Lean Way
Respect for People: The Lean WayRespect for People: The Lean Way
Respect for People: The Lean WayTKMG, Inc.
 
Reducing Resistance to Change
Reducing Resistance to ChangeReducing Resistance to Change
Reducing Resistance to ChangeTKMG, Inc.
 
Value Stream Mapping: Talk with Omaha Lean User Group
Value Stream Mapping: Talk with Omaha Lean User GroupValue Stream Mapping: Talk with Omaha Lean User Group
Value Stream Mapping: Talk with Omaha Lean User GroupTKMG, Inc.
 

Mais de TKMG, Inc. (19)

Know How Data is Calculated - OEE example
Know How Data is Calculated - OEE exampleKnow How Data is Calculated - OEE example
Know How Data is Calculated - OEE example
 
Daily Management Systems
Daily Management SystemsDaily Management Systems
Daily Management Systems
 
The Trust Factor: Eliminating Waste with a Reliable System
The Trust Factor: Eliminating Waste with a Reliable SystemThe Trust Factor: Eliminating Waste with a Reliable System
The Trust Factor: Eliminating Waste with a Reliable System
 
Metrics Based Process Mapping Discount Code
Metrics Based Process Mapping Discount CodeMetrics Based Process Mapping Discount Code
Metrics Based Process Mapping Discount Code
 
Lean Leadership - Part 3 of 3
Lean Leadership - Part 3 of 3Lean Leadership - Part 3 of 3
Lean Leadership - Part 3 of 3
 
Lean Leadership: Part 2 of 3
Lean Leadership: Part 2 of 3Lean Leadership: Part 2 of 3
Lean Leadership: Part 2 of 3
 
Building the Fit Organization (with guest presenter Dan Markovitz)
Building the Fit Organization (with guest presenter Dan Markovitz)Building the Fit Organization (with guest presenter Dan Markovitz)
Building the Fit Organization (with guest presenter Dan Markovitz)
 
value stream mapping and metrics based process mapping
value stream mapping and metrics based process mappingvalue stream mapping and metrics based process mapping
value stream mapping and metrics based process mapping
 
Process Change: Communication & Training Tips
Process Change:  Communication & Training TipsProcess Change:  Communication & Training Tips
Process Change: Communication & Training Tips
 
Lean and the Corporate Agenda with Guest Jacob Stoller
Lean and the Corporate Agenda with Guest Jacob StollerLean and the Corporate Agenda with Guest Jacob Stoller
Lean and the Corporate Agenda with Guest Jacob Stoller
 
How to Truly Establish a CI Culture
How to Truly Establish a CI CultureHow to Truly Establish a CI Culture
How to Truly Establish a CI Culture
 
Lean and Your Top & Bottom Lines
Lean and Your Top & Bottom LinesLean and Your Top & Bottom Lines
Lean and Your Top & Bottom Lines
 
Value Stream Transformation: 10 Keys to Success
Value Stream Transformation: 10 Keys to SuccessValue Stream Transformation: 10 Keys to Success
Value Stream Transformation: 10 Keys to Success
 
Problem Solving: The P in PDSA
Problem Solving: The P in PDSAProblem Solving: The P in PDSA
Problem Solving: The P in PDSA
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mapping
 
Coaching: Asking the Right Questions
Coaching: Asking the Right QuestionsCoaching: Asking the Right Questions
Coaching: Asking the Right Questions
 
Respect for People: The Lean Way
Respect for People: The Lean WayRespect for People: The Lean Way
Respect for People: The Lean Way
 
Reducing Resistance to Change
Reducing Resistance to ChangeReducing Resistance to Change
Reducing Resistance to Change
 
Value Stream Mapping: Talk with Omaha Lean User Group
Value Stream Mapping: Talk with Omaha Lean User GroupValue Stream Mapping: Talk with Omaha Lean User Group
Value Stream Mapping: Talk with Omaha Lean User Group
 

Último

Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfHajeJanKamps
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBBPMedia1
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...IMARC Group
 
Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakEditores1
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Reportamberjiles31
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsWristbands Ireland
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...Khaled Al Awadi
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinAnton Skornyakov
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Lviv Startup Club
 
Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..dlewis191
 
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfTalent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfCharles Cotter, PhD
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024Stephan Koning
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHelene Heckrotte
 
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003believeminhh
 
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato pptElizangelaSoaresdaCo
 
Introduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxIntroduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxJemalSeid25
 

Último (20)

Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
 
Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerak
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Report
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and Festivals
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup Berlin
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)
 
Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..
 
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfTalent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
 
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
 
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato ppt
 
Introduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxIntroduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptx
 

Clarity First: What it is. Why you need it. How to get it.