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Questioning “Don’ts” Harsh or judgmental A3 Management (Part 2 of 2)

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Questioning “Don’ts”
Harsh or judgmental tone
Multi-tasking or half-listening instead of
engaging the person in a focused dialogue
If the problem owner asks, “What do you
think?”, don’t take the bait!

© 2011 Karen Martin & Associates

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Publicada em: Negócios, Educação
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